Home Appliances Complaints
Home appliances or domestic appliances are the electrical/mechanical machines which help in household functions. They have now become a major component of our life. Domestic appliances such as washing machine, fans, air conditioners, microwave ovens are used every day in our day to day life. There are two ways of purchasing a home appliance you can either go to a store and shop from there or follow the recent trend of ordering online. Ordering online saves time and most importantly the product is delivered to your doorstep. Most home appliances in India are ordered from E-commerce websites namely Flip kart, Amazon, Snapdeal, Shopclues etc. The most common domestic appliance complaints as reported by consumers include product not functioning properly, defective piece sold, receipt not received etc. If you have ordered online it is much more easier to get a replacement. You can either call at their customer care number and ask for replacement or you can do it yourself through their mobile app. It is very easy to get a replacement for a defective home appliance if your product comes under guarantee, however, the real hassle begins when it dosen’t. Almost every company will not accept a product if it slightly scratched or broken as this comes under physical damage, which is not covered in either the guarantee or warranty. Your best bet in this case would be to send it for repairing at a local shop or their authorized service center. Almost every well known home appliance company has a service center in every city. This process usually takes around 2 weeks. The leading home appliance companies in India are Whirpool, Samsung, Haier, LG, Godrej etc. The customer care number of some of these leading home appliance companies are :
whirlpool customer care - 1800 208 1800
samsung customer care - 1800 407 267 864
haier customer care – 1800-102-9999
lg customer care - 1800 315 9999
godrej customer care – 1800-2095511
voltas customer care - 1800 266 0100
You can call at their customer care number and voice your grievance. As there is high competition for home appliances, therefore they will try to resolve your case almost immediately. However, if you still feel that your case is being neglected then you file a case at your nearest consumer forum. It is hassle free and more importantly does not require the intervention of lawyer. We at Voxya help in approaching the consumer forum by preparing the case documents. We generally receive about 20 monthly home appliances complaint.
Money not refunded (Techno Care service) Open
We received a number from just dial. The company person told my fridge motherboard is damaged so the new price is ****. We paid ****. Still, my fridge is not working I called LG customer service person. He told there is no problem with the moth...
May 22, 2019 by Damaniarajen
Complaint not done (Good Luck Service Centre) Open
As I have AC complaint at home I call good luck service centre by online google search and they immediately respond. They send the technical person after checking. He told that gas has to be filled and for that **** and for service *** total **...
May 22, 2019 by A v krishna rao
Subject Samsung refrigerator repair request is not being entertained (Samsung) Open
Product – Double Door Refrigerator Company- Samsung Model- RT**N****S*/NL/**** Volume- *** lt Price Rs. ***** Purchasing Date – ** April **** Since the very first day of purchasing fruit and vegetable kept in the refrigerator are b...
May 22, 2019 by Sunil kumar
2nd hand product was given (Voltas Ac ) Open
* week ago I purchase voltas *.* tones ***szs model ac in Bajaj Electronic. Within * days they got repaired. No one responding till now actually. This is a used product. I don't want this product please replace it....
May 22, 2019 by Naresh Harikotla
Videocon smart TV not working from 6 months complaint registered part replacement not done for over (Videocon) Open
My videocon smart *k led TV is not working. I have raised a complaint. The technician visited and said part to be replaced. It has been over * to * months still the problem is not resolved. I tried to contact each and every single concern. Eith...
May 21, 2019 by Praveen
AC service not done (Mitsubishi Electric) Closed
My AC which is only * year old stopped working suddenly. It's about * months we called customer care but still problem not resolved. I caused monetary loss and mental torture. ...
May 21, 2019 by Upma pandey
Wrong product delivered by Orient Electric (Orient Electric) Closed
I ordered * White Aero Slim fan from Orient Electric company website on **th April. The estimated delivery date was the **th of April. First, my delivery was delayed and received on **th April. Out of * fans, one of the fans sent was white marb...
May 21, 2019 by Nidhi Tulsi
No repairs done (Hindware) Open
** February ko hindware company Ka kitchen chimney kharida. Aditi hardware shop Khagaul road se. Kuch din use karne ke bad kitchen chimney kharab ho gaya. Main ** April ko complain kiya hindware company ko complaint number hai kAR **** ***. Kuc...
May 21, 2019 by Ranjit Kumar
Replacement TV not dispatched (Gotmatter Pvt. Ltd.) Open
I have purchased the tv from www.gotmatter.com on **.**.**** and after one month it has been delivered to me but there was a defect in the tv. After many complaints, they arranged the pickup of the tv by FedEx courier and they received the prod...
May 20, 2019 by Pradeep kumar
Incomplete installation done (Eureka Forbes) Closed
On ** April I purchased Eureka Forbes water purifier from a dealer named Harsha which was to be installed on ** April. But not until ** April and after multiple calls the engineer finally attended. However, he did not complete the installation ...
May 20, 2019 by Ankul Shetty
Reliance digital extracting money from helpless customers for their own lapse in service (Reliance Digital) Open
On **/**/** we bought this * Ton Hitachi AC from Reliance Digital, Viviana Mall, Thane. I also bought an additional * yrs warranty from ResQ. Now the problem is that it has been * months but we have not been able to use it properly even for a m...
May 20, 2019 by Shekhar Tripathi
Consignment not delivered (Buy free whole sale mart) Open
I ordered a voltas ac of * ton on April **th **** and the amount of ***** was transferred to an SBI account of buy free wholesale mart. It has been more than a month my consignment is not yet delivered. Now I no more need the ac. I want the mon...
May 20, 2019 by Vishnu v nair
Newly bought Daikon AC not working properly gas is leaked outdoor unit damaged (Daikin) Open
We bought new Daikin AC *.* star * ton from local shop Sowndarya Shoppe in Eluru on *.**.****. Next day two unprofessional people installed. Same day water got leaked from the inside unit and the outdoor unit also damaged. The installation team...
May 19, 2019 by Sanku Ganeswara Rao
Voltas ac motor problem (Voltas Ac ) Open
I purchased voltas ac */*/**** from S.S Electronics, Naidupeta. Outdoor unit fan motor repair continuously. Recently ** days back motor replaced by the company. But today motor again repairs. Every time taken rectify the problem more time i.e ...
May 19, 2019 by M. RAMESH
Warrenty not honoured (Sansui India) Closed
I had purchased a Sansui washing machine from Rajhauns Ahmednagar. But it is giving abnormal sound. The service centre is not responding neither the dealer is responding. One engineer attended the problem but he says that we have to use the mac...
May 19, 2019 by RAKESH GURJAR
Product not repaired (Reliance Digital) Closed
Gas has been leaked since the installation of a.c. I have informed the issue to LG but since the product was bought and installed from Reliance digital store they asked to contact them. I report the issue to reliance on * May **** but they didn...
May 18, 2019 by Som Dutt khajuria
Worst service of Paytm Mall (Paytm Mall) Closed
I ordered Air cooler on Paytm mall. Till today it was not delivered and it was expected delivery by yesterday. I am getting messages daily from the last * days in that message they are mentioning order was delivered by today. I didn't get any c...
May 18, 2019 by Ramya
Received damaged and defective product (recreate.in) Open
From facebook ad, I have seen this ARC air cooler on Recreate.in. They were offering Rs. ** discount and Rs. *** cashback. I had made order and payment through paytm. But I did not get a discount and cashback. I understood that this website Rec...
May 18, 2019 by Aazad Jain
Disappointing service from Vijay Sales (Vijay Sale Tcl Tv) Open
My Television set is not working and it under warranty. TV Brand: TCL Purchased from Vijay Sales, Opera House, Mumbai - ******. I complained regarding this issue on **th of April'** with TCL company but the issue still persists. The power...
May 17, 2019 by Ekawade Shridhar
Ac cooling Problem (Voltas) Open
I have bought a window AC of *.* Ton in the year **** and again I bought a window AC *.* Ton in ****-** of voltas because of voltas name in manufacturing of AC. I am satisfied with this ac and till today I don’t face any problem with it. Due ...
May 17, 2019 by Simmi
