Home Appliances Complaints
Home appliances or domestic appliances are the electrical/mechanical machines which help in household functions. They have now become a major component of our life. Domestic appliances such as washing machine, fans, air conditioners, microwave ovens are used every day in our day to day life. There are two ways of purchasing a home appliance you can either go to a store and shop from there or follow the recent trend of ordering online. Ordering online saves time and most importantly the product is delivered to your doorstep. Most home appliances in India are ordered from E-commerce websites namely Flip kart, Amazon, Snapdeal, Shopclues etc. The most common domestic appliance complaints as reported by consumers include product not functioning properly, defective piece sold, receipt not received etc. If you have ordered online it is much more easier to get a replacement. You can either call at their customer care number and ask for replacement or you can do it yourself through their mobile app. It is very easy to get a replacement for a defective home appliance if your product comes under guarantee, however, the real hassle begins when it dosen’t. Almost every company will not accept a product if it slightly scratched or broken as this comes under physical damage, which is not covered in either the guarantee or warranty. Your best bet in this case would be to send it for repairing at a local shop or their authorized service center. Almost every well known home appliance company has a service center in every city. This process usually takes around 2 weeks. The leading home appliance companies in India are Whirpool, Samsung, Haier, LG, Godrej etc. The customer care number of some of these leading home appliance companies are :
whirlpool customer care - 1800 208 1800
samsung customer care - 1800 407 267 864
haier customer care – 1800-102-9999
lg customer care - 1800 315 9999
godrej customer care – 1800-2095511
voltas customer care - 1800 266 0100
You can call at their customer care number and voice your grievance. As there is high competition for home appliances, therefore they will try to resolve your case almost immediately. However, if you still feel that your case is being neglected then you file a case at your nearest consumer forum. It is hassle free and more importantly does not require the intervention of lawyer. We at Voxya help in approaching the consumer forum by preparing the case documents. We generally receive about 20 monthly home appliances complaint.
Most Common Issue Reported for Home Appliances Complaints
Complaints
DAIKIN VRV AC not working (Daikin Airconditioning india pvt ltd ) Open
Dear sir, We have purchased an VRV system Daikin air conditioner to villa **, Lisaa Groves , Opp: Jayabheri peak , Hyderabad . Accordingly * invoices were raised for the total equipment supply in the name of M/S Taisun Infrastructure pvt....
May 17, 2020 by Sanjeeva kumar
Refund of product (Pepperfry) Open
I had placed on order on May *th on *.**pm and realized by mistakenly I had ordered a wrong furniture do sent an email for correction at *pm and on next day on **th May got a call from executive and they said the correction can be made and inst...
May 16, 2020 by Harigaran s
Package not received (SONY TVs and Redmi mobile) Open
Just got order confirmation by email. It's not mentioned about the delivery date. Toll number inactive. Kindly refund or deliver the products. Shocked to see so many complaints. Kindly resolve...
May 16, 2020 by SALAHUDDIN AKBAR
New Mi TV PRO 55 Display issue within warranty period and issue not fixed (Xiaomi Mi ) Open
I bought an Mi Tv spending ***** rupees and within * months the tv isn’t working since end of March. Due to lockdown I waited and then the customer service was very bad, I had to do many follow ups and be harsh to make the technician come hom...
May 15, 2020 by Kavita V
Got Broken Mi TV Pro 43 (Mi Tv ) Open
I Had Ordered A TV From Mi.com Agter * Days It Got Delivered To Me Due To COVID-** They Denied Me To Install It So I Unboxed The TV And My Product Was Damaged From Inside There Is No Physical Damage But Screen In Broken From Inside. After Askin...
May 11, 2020 by Tarun Shukla
NONAVAILABILITY OF SERVICE FROM SAMSUNG (Samsung) Open
I HAD PURCHASE SAMSUNG A ** MOBILE PHONE on **.**.**** from FLIPKART.I HAD GONE TO YOUR SERVICE CENTRE AT KOLKATA -******, GARIA . THEY HAVE TOLD ME THAT MY DISPLAY SCREEN HAVE BROKEN & YOU HAVE TO PAY RS.****/- . THE MOBILE PHONE HAD NOT FALLE...
May 10, 2020 by SUJAN KUMAR DAS
Luminous not providing services for UPS issues (Luminous ) Open
My luminous inverter is not working since last week of April, I have made all attempts to complain over email, whatsapp, customer care, and direct calls to execs (Complaining from **th April) but no convincing response from Luminous and still m...
May 10, 2020 by Santosh Nelgi
I purchase my Mi tv before few days..till lockdown.....and my tv is not working properly...after goes light the tv is switched off...always it's working like this daily .....
May 10, 2020 by Pratipal kaur
My ac order number (daikin a c 1 5 tonn 5 star) Open
My name is hemadri sai,ordered daikin a/c on */*/** from jaldifatafat.com but didnot receive any update regarding order or recdived the product,kindly refund my money back or deliver my product within next ** hours...
May 09, 2020 by HEMDRI SAI M
Samsung problem (Samsung) Open
My samsung a**s is giving me problem unnecessary touch without touching .Due to it i got too much problem i cant even type a message sometimes its so frustrating . I have bought the mobile on ** october **** .and the problem was seen * months a...
May 08, 2020 by Hrishikesh Suhas Gole
False commitment in delivery time during inspection booking delay in delivery of household goods (Agarwal Packers And Movers Ltd) Open
*. Household goods delivery through APML (Pune to Noida) that was promised to be done by * days, took ** days to be delivered. Moving of household goods from Pune to Noida usually takes * to * days. APML (in the latest email) denied that there ...
May 06, 2020 by Smita Das
Damage air conditioner by technician (Urbanclap) Open
During repairing technician damaged my air conditioner. He is totally careless. They burt my air conditioner sensor, wiring, rotating rubbers....
May 06, 2020 by Abhishek Parihar
Undelivered order and no contact (homeandkitchen) Open
Order ID : 9634 Made an order way back in March. No updates or notifications, till now. Luckily, i screenshot when i made the order. And when i decide to contact them, they cannot be reached out to. Their website isn't even up anymore. They a...
May 01, 2020 by Lalbiakzuala Chhakchhuak
Mobile getting very heat (Samsung) Open
I am purchased Samsung A** mobile last * months ago. My phone getting very heat while using Internet & watching videos. Please replace new piece....
Apr 26, 2020 by Pavan Kumar Reddy Valimeti
Study table Cabinate and Loft spoiled for small room (Lotusinterio Com) Open
Myself and my wife hired Lotus Interior at Mega Center at Hadapsar to provide Interior services on **th January ****. As part of interior work, we gave them work of our two rooms - kids room and master bed room. For kids room, there were three ...
Mar 25, 2020 by Ashish Garg
Package not delivered on time (URBAN WOODS DELHI) Open
Sir, I had ordered Sofa cum Bed in the month of august, **** for my daughter wedding and paid advance money of Rs. ****/- to URBAN WOODS, Delhi. While ordering party has confirmed that they will deliver my order in the month of December before ...
Mar 19, 2020 by RAJESH JOSEPH
To change Samsung LED Colour TV (Samsung LED TV) Open
Purchased Samsung LED Color TV from Venus' arcade thrissur in Oct ****. Later on it was found that there is a complaint in Panel of TV. Now M/s Venus' Arcade as well as Samsung refuse to either chage the TV or Panel on the ground that the warra...
Mar 16, 2020 by RN Saradha
Spare part not shipped delay in service (Videocon) Open
I raised a complaint regarding display issues with my **inch *k videocon led tv on **th of Jan **** and next day a technician arrived opened the device took photos of the components inside to send it to videocon to determine any external damage...
Mar 15, 2020 by Ekula Ramachander Rao
Not up to the mark (Jbl BLUETOOTH HEADPHONe) Open
The product is not up the mark Please return the product All are used product ...
Mar 13, 2020 by Nimit Sudrania
Faulty Numeric UPS (Sterling Office Systems) Open
I had bought Home Theatre Equipment from Sterling Office Systems located in Ameerpet (near Gurudwara) in December ****. As part of the equipment I was also sold a Numeric *KVA UPS which turned out to be faulty from Day *. The price of the UPS ...
Mar 13, 2020 by Sumeet Rajpal
Defective ac received (Voltas Inverter AC) Closed
I purchased ac on ** Apr ** and from next day I observed water leakage. I reported this to call centre * times. The technician came * times and the problem still persists. Finally, a technician from voltas said it is a manufacturing defect and ...
May 24, 2019 by Deepak sharma
Worst and pathetic service from livpure (Livpure) Closed
Whomsoever it may concern: I have more than a *-year-old machine installed at home. Once after the warranty, I have taken the AMC by paying **** INR. Unfortunately, the parts of Livpure use in the AMC are the hopeless, defective and non-reliab...
May 23, 2019 by Pradeep Hosakoti
Airtel TV connection not working (Airtel TV ) Closed
*) May *th *:** am **** complaint no ********. *) May *th *:** am received SMS service engineer will contact. *) May *th ref ******** new complaint. *) service engineer will contact. *) May **th new complaint ref ********. *) May **th assi...
May 22, 2019 by ALICE ABRAHAM
AC service not done (Mitsubishi Electric) Closed
My AC which is only * year old stopped working suddenly. It's about * months we called customer care but still problem not resolved. I caused monetary loss and mental torture. ...
May 21, 2019 by Upma pandey
Wrong product delivered by Orient Electric (Orient Electric) Closed
I ordered * White Aero Slim fan from Orient Electric company website on **th April. The estimated delivery date was the **th of April. First, my delivery was delayed and received on **th April. Out of * fans, one of the fans sent was white marb...
May 21, 2019 by Nidhi Tulsi
Incomplete installation done (Eureka Forbes) Closed
On ** April I purchased Eureka Forbes water purifier from a dealer named Harsha which was to be installed on ** April. But not until ** April and after multiple calls the engineer finally attended. However, he did not complete the installation ...
May 20, 2019 by Ankul Shetty
Warrenty not honoured (Sansui India) Closed
I had purchased a Sansui washing machine from Rajhauns Ahmednagar. But it is giving abnormal sound. The service centre is not responding neither the dealer is responding. One engineer attended the problem but he says that we have to use the mac...
May 19, 2019 by RAKESH GURJAR
Product not repaired (Reliance Digital) Closed
Gas has been leaked since the installation of a.c. I have informed the issue to LG but since the product was bought and installed from Reliance digital store they asked to contact them. I report the issue to reliance on * May **** but they didn...
May 18, 2019 by Som Dutt khajuria
Worst service of Paytm Mall (Paytm Mall) Closed
I ordered Air cooler on Paytm mall. Till today it was not delivered and it was expected delivery by yesterday. I am getting messages daily from the last * days in that message they are mentioning order was delivered by today. I didn't get any c...
May 18, 2019 by Ramya
AC is not working and still under warranty (Voltas Ac ) Closed
I have purchased an ac of voltas company from Akashdeep electronics, railway road, Aligarh. It is not working properly. The coil of the ac is damaged. Still, the company is not solving my problem. ...
May 15, 2019 by Akshay Goyal
TV under warranty not repaired (Videocon) Closed
I purchased a **' LED TV Model No DDBTVVJU**FH**XKH on **.**.**** from Glory Sons, LG-*, */***, Swadeshi Bima Nagar, Soor Sadan Crossing, MG Road, AGRA-* under *-year warranty. The set has inbuilt D*H set top box which is not working since Feb...
May 13, 2019 by Vikas Chanchal
Ac not working (Daikin) Closed
Our Daikin split ac is not working. We have been requesting their hopeless authorised service centre by the name of Lord services based at Malviya Nagar, Delhi. They visit on *th May **** and confirmed to come back the next day. Since then the...
May 13, 2019 by Rachit jain
Ac is not working properly (Voltas Inverter AC) Closed
I have been calling Voltas executives and customer care people but to no avail. Ac is not working properly showing an f* error. Also, it's a brand new AC....
May 12, 2019 by Mohammed Khan
Stabiliser not replaced (Stabilizer) Closed
I purchased stabilizer for AC. The stabilizer was out of order within * week of purchase but not replaced till date. Already * days passed by Jain Enterprises-Rayagada, **********. Without AC it is too much difficult for my family along with ne...
May 12, 2019 by Krishnangshu Das
Missing part in the refrigerator (Whirlpool) Closed
I purchased one whirlpool refrigerator on **/**/**** from Sargam Electronics Showroom, Rajouri Garden, Delhi. After one I saw in whirlpool refrigerator one tray was missing and immediately I called to Sargam Electronics Showroom, Rajouri Garden...
May 10, 2019 by Yes
Faulty product delivered (S K Electronic) Closed
Faulty product delivered to the customer and on asking for refund denied for the refund stating refund policy is not applicable. Faulty product purchased is ** inch Sony Smart TV from S K Electronic on *-**-**** for Rs. *****/-....
May 10, 2019 by Asish Choudhury
AC cooling is not proper (Voltas Inverter AC) Closed
I had purchased voltas AC on date **.*.****. Now the cooling is not proper. I had logged complain several times but my complaint not shoot out. ...
May 09, 2019 by Priyadarshi amaresh Samantaray
Give old refrigerator instead of new (Lg Refrigerator) Closed
Calling no - ********** Name of The Company - LG Store DLF mall Type -refrigerator Date of Purchase - **/**/**** Amount paid- EMI - ( **,*** /- paid ) Complaint no. (mandatory) - RNP************ Problem details - I had purchased a ref...
May 09, 2019 by Ankur Gupta
Installation problem and no one ready to answer (BPL) Closed
I ordered a BPL washing machine from Amazon.in on **th April ****. Order #*****************. It was delivered on **th April ****. As per Amazon within ** hours installation will be done by BPL. I contacted BPL multiple times via call and e-mai...
May 05, 2019 by Nitish Wadhwa
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