Home Appliances - Home Appliances Complaints

Home Appliances Complaints

Home appliances or domestic appliances are the electrical/mechanical machines which help in household functions. They have now become a major component of our life. Domestic appliances such as washing machine, fans, air conditioners, microwave ovens are used every day in our day to day life. There are two ways of purchasing a home appliance you can either go to a store and shop from there or follow the recent trend of ordering online. Ordering online saves time and most importantly the product is delivered to your doorstep. Most home appliances in India are ordered from E-commerce websites namely Flip kart, Amazon, Snapdeal, Shopclues etc. The most common domestic appliance complaints as reported by consumers include product not functioning properly, defective piece sold, receipt not received etc. If you have ordered online it is much more easier to get a replacement. You can either call at their customer care number and ask for replacement or you can do it yourself through their mobile app. It is very easy to get a replacement for a defective home appliance if your product comes under guarantee, however, the real hassle begins when it dosen’t. Almost every company will not accept a product if it slightly scratched or broken as this comes under physical damage, which is not covered in either the guarantee or warranty. Your best bet in this case would be to send it for repairing at a local shop or their authorized service center. Almost every well known home appliance company has a service center in every city. This process usually takes around 2 weeks. The leading home appliance companies in India are Whirpool, Samsung, Haier, LG, Godrej etc. The customer care number of some of these leading home appliance companies are :

whirlpool customer care - 1800 208 1800
samsung customer care - 1800 407 267 864
haier customer care – 1800-102-9999
lg customer care - 1800 315 9999
godrej customer care – 1800-2095511
voltas customer care - 1800 266 0100

You can call at their customer care number and voice your grievance. As there is high competition for home appliances, therefore they will try to resolve your case almost immediately. However, if you still feel that your case is being neglected then you file a case at your nearest consumer forum. It is hassle free and more importantly does not require the intervention of lawyer. We at Voxya help in approaching the consumer forum by preparing the case documents. We generally receive about 20 monthly home appliances complaint.

Most Common Issue Reported for Home Appliances Complaints

No customer support

No installation service

Internet connectivity problem

Blocked paid channel

Faulty appliances

Refused replacement

No service under warranty

Led TV not replaced (Philips Electronics Ltd) ^Open

On November *, ****, I bought a Philips **" flat-screen LED Tv, serial number ******************, at Sargam electronics store in N.delhi, for Rs. *****. The product does not function properly. It did not display any picture at all. I am very di...

Jun 24, 2019 by SANJEEV KUMAR SONI

Faulty product received (Reliance Smart Store) ^Open

I bought * ac from reliance smart and both were defective.*st time I bought Voltas *.* ton ac which was not cooling properly. After a lot of harassments going in & out at reliance smart, I got the replacement of the product in which they refuse...

Jun 23, 2019 by Rahul Sharma

Cooler is in guarantee period but faces lots of problem and technician is asking for money (Hindware) ^Open

I purchased Hindware cooler * year ago. Some time ago fan was not working and it's generating a sound. The fan screw was loose I call the customer care many times and he sends an engineer. He told that due to its product it happens after it wil...

Jun 20, 2019 by Shrashti

Faulty Kent RO Systems (Kent Ro Systems) ^Open

I had purchased a brand new Kent Grand Plus on **th February ****. It has been repaired * times since I purchased. It is again not working and has raised this issue to them. In return, I was threatened by the local service centre in the name of...

Jun 20, 2019 by MOHAMMAD Gishan Khan

Ac not cooling properly (O GENERAL AC (WINDOW 2 TON) ) ^Open

I have purchased an ac (ogeneral window-* ton) before * months. Ac cooling is very low like a cooler. I have a complaint in customer care of ogeneral ac. After * complaints the engineer came and he said ac is working properly and closed the com...

Jun 18, 2019 by Rajesh Kumar Vishwakarma

New lg refrigerator defective (Lg Electronics India Pvt Ltd.) ^Open

We purchased a new LG refrigerator on **.**.**** from APS Mall Saharanpur. The purchase bills attached for your kind perusal. *. From the very *nd-day post delivery & installation this piece started making noise. We called APS many times to ...

Jun 17, 2019 by Deepanshu Dutta

Faulty water purifier (Kent Ro Systems) ^Open

Dear Kent RO Systems. I would like to inform you again that my Kent Grand Plus has been out of order again *th time since I have purchased it on **th February ****. I request you to take my machine back. I don't need any money back. It has be...

Jun 17, 2019 by MOHAMMAD Gishan Khan

Service not delivered in proper time (Luminous Power Technologies) ^Open

I had lodged a complaint in luminous care regarding non-functional of my luminous inverter on ** Jun **** having complaint no-**********. As per their guidelines, they have to provide service within * working days but after repeated emails from...

Jun 16, 2019 by TAPAN KUMAR PATI

Thomson tv Balck mark (Thomson led tv) ^Open

I have purchased a TV on Flipkart on **.**.****. There is a black mark in TV images uploaded. I lodge a complaint in customer care my complaint ID is *******. The technician from deputed by the consumer care inspected my TV and try to attend th...

Jun 16, 2019 by M V Srinivas

Failure of new AC (HITACHI A.C) ^Open

Purchased Hitachi inverter split AC on *.*.**. Installed on **.*.** after reminding many times. It stopped cooling and the first complaint made on *.*.** through Hitachi mobile app and dealer. Mobile app complaints were closed without any reaso...

Jun 16, 2019 by Rajiv kapoor

Complaining for leakage constantly occurring in AC (Carrier Air Conditioners) ^Open

I have carrier AC from Khosla electronics at Uttarpara in November. We have used * Days only then it leaks the copper pipe. Then the technician came after * months and repair the leakage the AC is working correctly and then from after * month t...

Jun 14, 2019 by Shreya Chowdhury

I have carrier AC from khosla electronics at uttarpara in November ... We have used3Days only then i (Carrier Air Conditioners) ^Open

I have carrier AC from khosla electronics at uttarpara in November ... We have used*Days only then it leak the copper pipe. Then the technician came after *months and repair the leakage the AC is working correctly and then from after *month the...

Jun 13, 2019 by Shreya Chowdhury

Product purchased but service not provide within a warranty (HITACHI A.C) ^Open

I registered a complaint on call centre on *-**-**** req. ***********. Before that, I call them so many times in the call centre. They are saying just our services provider call you. The air conditioner is working as a cooler it's a noise like ...

Jun 13, 2019 by Shaik Abdul Taj

Irritated with cooler (Atul Collar) ^Open

I am suffering from the cooler that l have purchased last year from Batra electronic Elgin road Allahabad on **th of April last year. When I started on April *st I was shocked that it was not working so I reported to Batra इलेक्ट्...

Jun 12, 2019 by Vikas kumar yadav

Faulty Diakin A/C sold bill No. SMT (Sargam Electronics) ^Open

I had bought Daikin A/C - Model - SACFTF**RRV***** from Sargam Electronics, Model Town II, Delhi - ****** having Bill No. SMT-***** on *-JUN-****. Along with the A/C, I had also bought an AMC for * years valid till *-JUN-****. This air conditio...

Jun 09, 2019 by Yash Singhal

Delay in service (Samsung) ^Open

I had placed a request for Samsung Ac service on **/**/**** (Tracking No ********** / Samsung Ref. No **********). I have been following up with Samsung customer care on every alternate day to send some executive for AC servicing but every day ...

Jun 08, 2019 by Avinash Verma

Fraud with client (Sunny Verma Of Home Olive Interior & Designers) ^Open

I regret to submit to your kind notice that I had entrusted a repair and renovation work contract to Sunny Verma Of Home Olive Interior & Designers Ghaziabad for a contracted amount of Rs. *,**,*** in February **** which was to be completed wit...

Jun 08, 2019 by Raghubir singh panwar

Services not provided by Kent RO (Kent Ro Systems) ^Open

I had purchased a brand new Kent Grand Plus on **th February ****. This machine has been repaired * times in the last * and a half months. While reporting to the service centre I am getting communal threats from them. During the last conversati...

Jun 07, 2019 by MOHAMMAD Gishan Khan

Solar system company zunrood tech pvt ltd fake and fraud (Zunrood) ^Open

Today approx. * year passed the solar project I gave it to Zunroof till now I tried to call them to complete the work but the technical staff and client management team is not doing any work on time. The Zunroof company is full of fake people o...

Jun 07, 2019 by Gurpreet Singh

Geyser not working (usha sriram) ^Open

I have purchased a Usha endura ** ltr geyser on Dec/**/**** and installed it. It did not work. I called customer care and raised complaint (*****). After a few days, they have closed the complaint by without resolving it. So I have raised one m...

Jun 06, 2019 by Santhosh Akula