Home Appliances - Home Appliances Complaints

Home Appliances Complaints

Home appliances or domestic appliances are the electrical/mechanical machines which help in household functions. They have now become a major component of our life. Domestic appliances such as washing machine, fans, air conditioners, microwave ovens are used every day in our day to day life. There are two ways of purchasing a home appliance you can either go to a store and shop from there or follow the recent trend of ordering online. Ordering online saves time and most importantly the product is delivered to your doorstep. Most home appliances in India are ordered from E-commerce websites namely Flip kart, Amazon, Snapdeal, Shopclues etc. The most common domestic appliance complaints as reported by consumers include product not functioning properly, defective piece sold, receipt not received etc. If you have ordered online it is much more easier to get a replacement. You can either call at their customer care number and ask for replacement or you can do it yourself through their mobile app. It is very easy to get a replacement for a defective home appliance if your product comes under guarantee, however, the real hassle begins when it dosen’t. Almost every company will not accept a product if it slightly scratched or broken as this comes under physical damage, which is not covered in either the guarantee or warranty. Your best bet in this case would be to send it for repairing at a local shop or their authorized service center. Almost every well known home appliance company has a service center in every city. This process usually takes around 2 weeks. The leading home appliance companies in India are Whirpool, Samsung, Haier, LG, Godrej etc. The customer care number of some of these leading home appliance companies are :

whirlpool customer care - 1800 208 1800
samsung customer care - 1800 407 267 864
haier customer care – 1800-102-9999
lg customer care - 1800 315 9999
godrej customer care – 1800-2095511
voltas customer care - 1800 266 0100

You can call at their customer care number and voice your grievance. As there is high competition for home appliances, therefore they will try to resolve your case almost immediately. However, if you still feel that your case is being neglected then you file a case at your nearest consumer forum. It is hassle free and more importantly does not require the intervention of lawyer. We at Voxya help in approaching the consumer forum by preparing the case documents. We generally receive about 20 monthly home appliances complaint.

Most Common Issue Reported for Home Appliances Complaints

No customer support

No installation service

Internet connectivity problem

Blocked paid channel

Faulty appliances

Refused replacement

No service under warranty

Tv out of order within warranty period but not repaired or replaced after several complaints (Tcl India) ^Open

I bought one TCL***.*cm l**p*us *k UHD led smart tv on **.**.**** which went out of order on Nov **** after complaint (no ******** dt **.**.** and ******** on **.**.****). The company replaced the tv set with another faulty tv set. I lodged ano...

Sep 01, 2019 by Asis Mandal

Service is not being provided although my product is in warranty period (Blue Star) ^Open

I have raised the ticket two times in blue star for my water purifier but they are just scheduling the visit of technical all the time but no technician is coming and when I call the technician he says tomorrow today and so on he will visit but...

Sep 01, 2019 by Ankit Gupta

Issue not resolved /false commitment (SAMSUNG WASHING MACHINE) ^Open

I have purchased a Samsung top loading fully automatic washing machine (WA**E*XEC/TL) * years back. My machine was working fine till July '** but one day I have noticed it got stuck while rinse then I contacted Samsung and a guy Mr. Pankaj Tya...

Aug 31, 2019 by Rajni Pandey

Warranty period service not providing by company (Philips Electronics Ltd) ^Open

I have purchase philips LED **** from Sargam Electronics with * year waarnty from Philips side now my LED not working and i hvae complaint in delaer and Philips compnay but they dei't reply and saying the company has closed presently so why i w...

Aug 30, 2019 by BEENA TIWARI

Inverter battery not return from company instead in guaranteed (luminious) ^Open

I have purchased A Inverter Battery From Manata Electric Gaya In **** Company Luminus Power of Battery **.A.H. Since * Month Battery Is Not Giving Backup. I have COMOALIANED more than three times Then After One Luminus Service Centre Person Nam...

Aug 30, 2019 by Md Perwez Alam

Non resolving of service complaint under warranty of the product (Blue Mount Ro) ^Open

I had made a service complaint to Blue Mount RO on dated **-**-**** for non-working of my machine but up to **-**-**** no one had visited my place to find out the problem in the machine and company send me the message on **-**-**** at **:** PM ...

Aug 28, 2019 by Vikas Gupta

Electronic devices mother board damaged due to earthing problem created by voltas technician (Voltas Ac ) ^Open

My phone and laptop's mother board crashed due to the earthing problem created by the voltas technician guy where he said that the compressor of the AC is not working and later on when the other voltas guy came he told me that wiring has been c...

Aug 28, 2019 by Divy Vaid

Defected TV is not replaced (Gotmatter Pvt Ltd) ^Open

I have purchased a new Ridaex Nuke ** Inch *K Android TV *.* TV of Serial No. *LV*********WUXJ* on **-**-****. But it has defected. I contacted their consumer care number ***-******** so many times and sent emails. But still no reply....

Aug 28, 2019 by Ashok Vasudevan

Videocon led not working (Videocon) ^Open

I purchased a videocon LED in ****. It's under *-year warranty now it's not working I complaint in videocon. They are asking charges which they nowhere mentioned at the time of purchasing. They are cheating with fake offers. ...

Aug 27, 2019 by Varsha Manvani

Not providing warranted advantage of a refrigerator (Samsung) ^Open

I have purchased a Samson refrigerator from Raj Electronics, Satighat, Bankura, West Bengal on *st September, ****. Model of the refrigerator is Rr**n***yb* Samson refrigerator ***f*pak******z. Since after purchasing this model refrigerator fre...

Aug 26, 2019 by Somnath Ghosh

Complaint on display within warranty period (Videocon) ^Open

Videocon tv not power on. Before * months I have faced vertical lines on the screen. I complain to videocon service but still not done and after some days tv also not powered on. I again registered a complaint but still not done. Always says pa...

Aug 25, 2019 by Sebastian Francis

Aquaguard stopped working (Aqua Care) ^Open

I had raised a complaint of my aquaguard UV + ro to enhance water purifier not working so a to eureka Forbes. However, a person came to my house saying they are the third party from aquaguard to repair the machine. He then replaced the filters ...

Aug 25, 2019 by Abhinandan

Damaged fridge delivered (Mehta Automobiles Pvt Ltd) ^Open

I purchased an LG fridge from Mehta Automobiles Indore on **th Aug, but they delivered a damaged fridge. LG engineer suggested me to replace the item. I requested the dealer to replace the fridge. Unfortunately, the dealer's staff is too unprof...

Aug 25, 2019 by Afaque Zaidi

Regarding TV installation (Flipkart) ^Open

I have ordered Vu TV from Flipkart on *th August to my parents. Product is delivered on time that is on the **th of August. As mentioned in the company's policy the date for installation is **th August. But on **th of August evening, I recieved...

Aug 21, 2019 by Rahul Sirugudi

AC installation fault (Reliance Digital) ^Open

Purchased carrier split AC from Reliance. Purchase date * June ****. AC installation is done by reliance and AC stopped working on May **. I called carrier service centre multiple times to get it resolved but every time I was getting the respo...

Aug 21, 2019 by Kirandeep Singh Sandhu

Cheating housing interior works are not done as committed (Deejos Interiors) ^Open

On the promises and assurances of Mr Sundar Singh, business head of Deejos Interiors Pvt. Ltd. I gave the contract to design my new house’s interior located in Sonestaa iWoods, Behind Central Mall, Bellandur - ******. The company made fals...

Aug 20, 2019 by Nipun Mohan

Cashback not credited (Pepperfry furniture) ^Open

As I have been guaranteed the *% cashback on my bank account for the bulk order (worth Rs ****** dated **/**/****) by one of executive Miss Harpriya Juyal in one of the trailing emails. As per her request, I provided all my business details/Gst...

Aug 20, 2019 by Adil

Television display not resolved in 2 months (BPL) ^Open

I had purchased a BPL Stellar television *** CM BPL***E**SFC Full Hd Led Smart TV in October **** whose display is having blackness issue which was reported by Complaint Number ****L********* in the customer care of BPL. I am getting only promi...

Aug 17, 2019 by Vibhor Gaur

New AC not cooling (Whirlpool India) ^Open

Complaint number - HR********** I raised a complaint in whirlpool ** days back and their engineers came *-* times but issue not resolved and after ** days of experiment in the last I was told that ac will get replaced but after ** days of that...

Aug 17, 2019 by Danish hussain

Defective Samsung acs (Samsung India ) ^Open

I bought a Samsung Digital Inverter Split AC (Model AR**HV*NBWK) in Dec **** for Rs **,***.**. Due to multiple defects between Sep **** to Jun ****, Rs **,***.** (**% of cost price) was paid to Samsung on repairs. Almost all major parts includi...

Aug 17, 2019 by SIBA SANKAR MISHRA