Home Appliances - Home Appliances Complaints

Home Appliances Complaints

Home appliances or domestic appliances are the electrical/mechanical machines which help in household functions. They have now become a major component of our life. Domestic appliances such as washing machine, fans, air conditioners, microwave ovens are used every day in our day to day life. There are two ways of purchasing a home appliance you can either go to a store and shop from there or follow the recent trend of ordering online. Ordering online saves time and most importantly the product is delivered to your doorstep. Most home appliances in India are ordered from E-commerce websites namely Flip kart, Amazon, Snapdeal, Shopclues etc. The most common domestic appliance complaints as reported by consumers include product not functioning properly, defective piece sold, receipt not received etc. If you have ordered online it is much more easier to get a replacement. You can either call at their customer care number and ask for replacement or you can do it yourself through their mobile app. It is very easy to get a replacement for a defective home appliance if your product comes under guarantee, however, the real hassle begins when it dosen’t. Almost every company will not accept a product if it slightly scratched or broken as this comes under physical damage, which is not covered in either the guarantee or warranty. Your best bet in this case would be to send it for repairing at a local shop or their authorized service center. Almost every well known home appliance company has a service center in every city. This process usually takes around 2 weeks. The leading home appliance companies in India are Whirpool, Samsung, Haier, LG, Godrej etc. The customer care number of some of these leading home appliance companies are :

whirlpool customer care - 1800 208 1800
samsung customer care - 1800 407 267 864
haier customer care – 1800-102-9999
lg customer care - 1800 315 9999
godrej customer care – 1800-2095511
voltas customer care - 1800 266 0100

You can call at their customer care number and voice your grievance. As there is high competition for home appliances, therefore they will try to resolve your case almost immediately. However, if you still feel that your case is being neglected then you file a case at your nearest consumer forum. It is hassle free and more importantly does not require the intervention of lawyer. We at Voxya help in approaching the consumer forum by preparing the case documents. We generally receive about 20 monthly home appliances complaint.

Most Common Issue Reported for Home Appliances Complaints

No customer support

No installation service

Internet connectivity problem

Blocked paid channel

Faulty appliances

Refused replacement

No service under warranty

Society building parking dispute (Chinmay niwas coop housing society Nashik road) ^Open

Illegal occupancy and permanent using of building front stilt cover parking by some members of society without justified norms even though it is common stilt parking, and warned me not to park my *wheeler and two wheeler and forced me to remove...

Aug 10, 2020 by Sivaprasadrao Dhaipule

Damage product delivered (Evok Hindware Furniture House) ^Open

I was brought the fancy mirror from evoke company through online portal. But they delivers me broken mirror. I was mail photodraph and call also to custmor care to inform them regarding product. I regularly follow up regrding this issue from th...

Aug 07, 2020 by Bhagirath

Demanded double the cost for AMC (ION EXACENSE pvt LTD) ^Open

Two gentlemen came to service pur Aquaguard water purifier and demanded ₹****/- for AMC, which includes contract maintenance for a year and cost of * filters they replace. I suspected and asked them to do normal maintenance for ₹***/-.. L...

Aug 06, 2020 by Hamza Rahman

RO not working (Onsitego) ^Open

I had purchased RO from croma with extended warranty service from onsitego dated **dec****. Since more than *.* years all filters and membrane were working properly but last * days RO stopped working and also membrane needs to be replaced. Sinc...

Aug 05, 2020 by Deepmala mathur

Old and Unsealed ONIDA air conditioner supplied without bill and accessories (Saugat electronics Rai Market Ambala Cantt) ^Open

I had purchased one ONIDA air conditioner for Rs *****/- from Saugat Electronics on ** Aug ****. Old and Unsealed AC Model ONIDA *.* Ton SR *** WAV was supplied without bill and accessories as per commitment and did not replaced the product in...

Aug 04, 2020 by sagar dhiman

Fridge defected peice (Panasonic India Limited ) ^Open

I bought this fridge on ** june ****.Till then this is not working properly.There is leakage of water in it.After doing repair it is not working properly.From ice box all water coming out and filled house.It is defected peice. I want my refund...

Aug 03, 2020 by Dharmpal

Cashback not given (RELIANCE DIGITAL ) ^Open

This is utter nonsense from Reliance Digital. I had bought washing mashing with offer stated **% cashback in **days. This cashback was never given. Worse thing is I tried everything, written so many e-mails. There's nothing helping, it's been o...

Aug 02, 2020 by Harish

Fraud company details (Gati Safe Cargo Movers Padiyanallur Redhills Chennai ) ^Open

Guys, Please pick me at rahul.[seven][zero][zero][two][at]gmail[dot]com. If you need their(Praveena thanigaiprabhu, Rajesh, Vikram, Swetha), details. I have their details including their photos. send me a mail. Gati safe cargo movers. Agarwal ...

Jul 30, 2020 by Rahul

Poor quality of ac service (Urban Clap) ^Open

Before servicing my ac was cooling good but after the service the cooling quality has detoriated. The service was done of **/*/**** by ashfaq. I think they have tried to leak my gas.Not satisfactory ...

Jul 29, 2020 by Murad Singh

Damaged product (Pepperfry.com) ^Open

I have purchased beanbag from pepperfry.com. but the stitches are torn from some sites. I have filed a complaint for it. But return got rejected. Very bad and worst customer care service. ...

Jul 29, 2020 by Parth Pujara

Product not Delivered (Royaloak Furniture) ^Open

Royaloak Furniture — Ordered a chair on **th June ****. order not delivered and no clear response from online team Order number: ROY******* I have been trying to reach royaloak customer care for past ** days on my product delivery but no ...

Jul 29, 2020 by chetan rajiv sirigiri

Due to not proper installation (Godrej) ^Open

First of all the appliances are under in warranty after that the company charges me *****.. next , they not provided me a company employee for fitting a AC, they provided own person to install a AC and he was not install a proper fitting of AC ...

Jul 29, 2020 by Devendra singh

Ordered item did up and down from Bangalore to bhiwandi from July to 2 July (Reliance digital online purchase despatch through ecomexpress) ^Open

I have ordered one electrical item on *th July **** & despatched through Ecomexpress Awb. Scheduled delivery given on **th July, later it revised schedule on **th July through SMS. In both tracking the Awb status the product transit took place ...

Jul 29, 2020 by JOSEPH

Air Conditioner Not Working Properly (Urban Clap) ^Open

Before service my ac was working cooling well but After service my A/c is cooling properly . They have leak my gas....

Jul 29, 2020 by Murad Singh

AC not working llyod cheated (Llyod) ^Open

I wish to complain about my LLYOD AC that I purchased at Kothagudem District Telangana. Just want to inform you that i have purchased the LLYOD AC at Kothagudem and at the first instance AC installation was not done properly due to GAS leaka...

Jul 28, 2020 by Siddhartha

Phone not recieved from last 50 days (Relience digitals) ^Open

I had purchesed sumsang A** from relience degital & along with that i had puchesed protection plan. My phone screen was damaged & i had logged my compian under relience protection plan there logicstic partner pickup up my phone for repairing ...

Jul 28, 2020 by Palak popli

Bike not delivered (Gati domestic packers movers) ^Open

I send the bike from Delhi to Haldwani through gati . They asked to pay the money beforehand which I paid online . They told me that the bike will be shipped to haldwani within * business days its been ** days now . My bike is not shipped and u...

Jul 28, 2020 by Nishant Gurwant

Bad service by Vijay sales on my Eureka Forbes water purifier (Eureka Forbes water purifier) ^Open

I have purchased Eureka Forbes water purifier from Vijay sales on **-**-**** worth rs ***** since I have purchased it is giving me lots to problem regarding it's service when I call Vijay sales and launch a complaint regarding it's service they...

Jul 28, 2020 by Sachin Dayama

Problem Not Resolved (Hitachi air conditioner) ^Open

Our ac complaint (*st Comp.-***********, *nd Comp.-***********)is pending from **/**/****. After a number of reminder and complaint about the ac problem, still we not get the solution. Within one year, we feel that we made a mistake by buying ...

Jul 28, 2020 by Gulshan

Sir Madam We have bought a STIHL Brush Cutter costing Rsfrom united Agencies Surya Baugh Visa (United Agencies) ^Open

Sir/Madam ! We have bought a FS*** STIHL Brush Cutter costing Rs. **,***.** from united Agencies , Surya Baugh, Visakhapatnam-** on ** Jul ** vide bill no. UA.IN.****.***-* Dated ** Jul **. They charged *% extra on total billing amount an...

Jul 28, 2020 by VIVEK ANAND PANDEY

No delivery since 75 days (Royaloak Furniture) ^Closed

i had ordered one computer chair on *st may **** and since then it has not been delivered. I have called and sent email to their customer service but no response. Order no: ROY*******...

Jul 13, 2020 by Lalit Bal

Purchase bed 6 6 double bed very bad quality bed (Royal furniture) ^Closed

I have ordered Bed *×* double bed with storage from Royal Furniture marhatal Jabalpur and the wrong and damaged bed was delivered the wood which is used in the bed is very poor quality from many place bed starting to break and then promised t...

Jul 10, 2020 by HARSHIT GUPTA

Jaquar not agree to replacement of defective wash basen mixture (Jaquar Bath Fittings) ^Closed

Jaguar not agree to replacement of defective wash basin mixture ...

Jul 09, 2020 by Manish Tiwari

Faulty Product (Whirpool ) ^Closed

Purchased product on **/**/**** ( approx ) Had an issue on next month ( within * month of purchase ) - No Cooling ... However, this issue comes approx twice a year. For a recent request on **th June **** - No follow up from the company. K...

Jul 09, 2020 by Parth Ujenia

Voltas Air cooler (Voltas air cooler) ^Closed

I had purchase a air cooler of voltas but after a month it had some issue in functioning. I raised *-* times complain in voltas customer care but not got any proper resolution yet. ...

Jul 07, 2020 by Raj

Non servicing of water purifier (EUREKA FORBES LIMITED) ^Closed

Myself Saikumar mobile no ********** I have raised a service request for my aqua guard water puriier component no******** Request id is ********** supposed to be attended by **.*.** * more times given complaint ********** dt **.* *********...

Jul 07, 2020 by Saikumar

Split AC DC inverter board surge capacitor fail (HITACHI A.C) ^Closed

I had purchased Slit AC (Model RAVO **KVEA during ****. Now not working and found that Surge capacitor failed in DC inverter PCB( Outdoor unit model RACO **KVEA). Service person wants to replace this PCB by new one at the cost of Rs.**** instea...

Jul 07, 2020 by S Krishnaraajan

No response no refund nothing (Royal Oak Furnitures) ^Closed

I have placed an online order for a * seater dining set on June **, **** with a delivery date of June **, ****. No response, no notification, nothing. Then upon multiple attempts at reaching to customer care, I was able to track a number on ...

Jul 07, 2020 by Abhishek nori

Ac is not working (Hitachi air conditiner) ^Closed

Ac is not working...

Jul 07, 2020 by Ranjana

LPG Bharat Gas Delivery issue (Bharat Gas) ^Closed

Sir, I have booked cylinder to IVRS mode on June **,****.My consumer ID :***** and my gas agency is located at Karaikal ( Sathya Gas agency)..On my previous booking I had not paid delivery charge to delivery man as per the statement comes on pu...

Jul 06, 2020 by Thirugnanasundaram

Order not delivered (Royal Oak Furnitures) ^Closed

I've ordered a study table from royalOak more than a month ago. For first order payment status was not reflected and I placed second order , thinking that first order's amount will be refunded. After sometime the first order was also confirme...

Jul 06, 2020 by Thapaswi J

Damaged air cooler (Portable air cooler) ^Closed

I ordered an arctic air cooler that is totally damaged no response from customer care I need my refund...

Jul 05, 2020 by Vipul

TV warranty issue (Mi Tv ) ^Closed

I purchased MI TV from Flipkart and extended warranty services of * years was provided by Jeeves . Now, when it's time to claim warranty * follow ups , every time new executive comes ask for details with no resolution....

Jul 04, 2020 by Arvind Kumar Jain

Non delivery of floor lamp while shown delivered (Pepperfry.com) ^Closed

Hi I had placed an order for a Tripod floor Lamp from pepperfry on ** Apr ****( order no *********). Out of two items under this order one was delivered and duly communicated by pepperfry team and delivery boy but the second item is showing t...

Jul 04, 2020 by Abhishek Chaure

Explosion of Washing machine (Samsung automatic) ^Closed

This happened early morning around * A.M. while Operating the washing machine as usual. After few minutes black smoke and fire came from below around the area of its tub. Then all the room were filled with black smoke. I together with my kids ...

Jul 04, 2020 by Sunita Pandey

Service not given since two month (Hitachi air conditiner) ^Closed

Sir I have registered my complaint for three times but no any service has been given to me so I call the service man and about my complaint then he said to me I have no any complaint .. so I am tired of it... ...

Jul 04, 2020 by Pradhuman Kumar jain

Proper service not given (Hitachi air conditioner) ^Closed

Sir I have been registered my complaint * times but my complaint request has not been solved my complaint is regarding to service properly ... ...

Jul 03, 2020 by Pradhuman Kumar jain

Overcharged Rsfor RO Water Purifier Filter CTO Chlorine Taste Odour 10 Inch cartridge (Aqua Ultra ) ^Closed

Hi Consumer Forum Support Team, ‘Jai Hind’ & Greetings. I want to register a complaint below with you as I am overcharged (Rs ***/-) for RO (Water Purifier/ Filter) CTO (Chlorine, Taste & Ordour) ** Inch cartridge. Details as below. Bi...

Jul 03, 2020 by Sagar Sharma

360 Spin Floor Cleaning Easy Plastic Bucket Mop with 2 Microfiber Head not delivered (360 Spin Floor Cleaning Easy Plastic Bucket Mop with 2 Microfiber Head ) ^Closed

I ordered this item in April online and was told it will be delivered by June end and yet the items has not arrived. the customer care number also is not functioning. its a ***° Spin Floor Cleaning Easy Plastic Bucket Mop with * Microfiber Hea...

Jul 03, 2020 by prema

SERVICE DENAIL (LG appliances) ^Closed

WE PUCHASED WATER PURIFIER MODEL NO WW***EP, AS PER THE COMPANY INFORMATION,FOR EVERY THREE MONTHS THEY HAVE TO REPLACE FILTER CATRIDGE,BUT THEY DID NOT REPLACE IT SAYING THAT YOU ARE IN RED ZONE. WE ARE RESIDING IN MADHURA NAGAR WHICH IS ...

Jul 03, 2020 by N SURYA RAO