Home Appliances - Home Appliances Complaints

Home Appliances Complaints

Home appliances or domestic appliances are the electrical/mechanical machines which help in household functions. They have now become a major component of our life. Domestic appliances such as washing machine, fans, air conditioners, microwave ovens are used every day in our day to day life. There are two ways of purchasing a home appliance you can either go to a store and shop from there or follow the recent trend of ordering online. Ordering online saves time and most importantly the product is delivered to your doorstep. Most home appliances in India are ordered from E-commerce websites namely Flip kart, Amazon, Snapdeal, Shopclues etc. The most common domestic appliance complaints as reported by consumers include product not functioning properly, defective piece sold, receipt not received etc. If you have ordered online it is much more easier to get a replacement. You can either call at their customer care number and ask for replacement or you can do it yourself through their mobile app. It is very easy to get a replacement for a defective home appliance if your product comes under guarantee, however, the real hassle begins when it dosen’t. Almost every company will not accept a product if it slightly scratched or broken as this comes under physical damage, which is not covered in either the guarantee or warranty. Your best bet in this case would be to send it for repairing at a local shop or their authorized service center. Almost every well known home appliance company has a service center in every city. This process usually takes around 2 weeks. The leading home appliance companies in India are Whirpool, Samsung, Haier, LG, Godrej etc. The customer care number of some of these leading home appliance companies are :

whirlpool customer care - 1800 208 1800
samsung customer care - 1800 407 267 864
haier customer care – 1800-102-9999
lg customer care - 1800 315 9999
godrej customer care – 1800-2095511
voltas customer care - 1800 266 0100

You can call at their customer care number and voice your grievance. As there is high competition for home appliances, therefore they will try to resolve your case almost immediately. However, if you still feel that your case is being neglected then you file a case at your nearest consumer forum. It is hassle free and more importantly does not require the intervention of lawyer. We at Voxya help in approaching the consumer forum by preparing the case documents. We generally receive about 20 monthly home appliances complaint.

Most Common Issue Reported for Home Appliances Complaints

No customer support

No installation service

Internet connectivity problem

Blocked paid channel

Faulty appliances

Refused replacement

No service under warranty

I have raised a service request for my TV and they visited home and picked up the TV and I got a call saying it is a Accidental Damage and sent me an email regarding the refund amount & I shared my bank details but I have not received any amoun...

Nov 25, 2020 by Sunil Krishna Kumar Avva

Received Damaged Product (Lenovo India) ^Open

Order No:********** Dated:**/**/**** Item No: DT AIO A*** ** WIN ** Black Lenovo S.No.MP*TL*DS Deliverd Trrough:SavexTechnologies Pvt.by Blu Dart AWB#*********** Invoice No.BG*TI********** Dated **/**/**** Customer Order No.BMRCO****** ...

Nov 11, 2020 by ISHWAR BHUKAL

Videcon TV Repair Delayed (Videocon) ^Open

Have lodged a complaint with videocon TV for repair in March ****, it's been * months now and every time they give the same reply and excuse "assure you a quick closure of your case." and "you will receive a call from our Area service In-charg...

Nov 08, 2020 by Omkar arvind gosavi

HARASSMENT OF SENIOR CITIZEN FOR CUSTOMER SERVICE SAMSUNG ELECTRONICS (Samsung) ^Open

Good day Sir, Hope you are doing fine. Please be advised , I am drafting this complaint with reference to non action of the service representatives on this prolonged issue regarding the home appliance as appended. Saving this reputation f...

Oct 13, 2020 by EUGENE BASTIAN

My VU TV was down (Vu Technologies Private Limited) ^Open

Hi Madam/Sir, I have purchased *****/- Vu Tv online in Flipkart on **th May **** and I got it around *th June ****, after using *months on *st Sep **** TV suddenly stopped working, FYI I have purched extra extended warranty worth of ****/- ...

Oct 07, 2020 by Karimullashaw shaik

Montoyo king bed broken fault not rectified (Homecentre Trichy) ^Open

I Purchased montoya king bed ***x*** with box storage rich dark on **-**-**** at Homecentre Trichy near Iyyapan temple.It broken on the middle of jun ****.I contacted homecentre,they sent one carpenter he takes photo and videos and he told, for...

Sep 05, 2020 by VARSINI

Videocon LED TV not repaired during warranty period (Videocon) ^Open

LED TV not repaired Brief Facts of My Case: * LED TV purchased from M/s Naveen Electronics with * years warranty * Issue faced in the month of March in my LED TV * Compliant raised on **/March/**** vide Complaint Number is LP-***********...

Aug 30, 2020 by VISHU DHINGRA

ZUNROOF SOLAR panel meterial delivery and installation is not done after making the payment (Zunroof Tech Pvt Ltd.) ^Open

My name is Gunasekhar Reddy. My phone number is +**-**********. I was contacted by Zunroof team sales person Darshan Hegde +************ and informed about ZUNROOF SOLAR SYSTEM and benefits. He mentioned that there is a subsidy for solar system...

Aug 30, 2020 by Gunasekhar Reddy

Aquaguard water purifier (Aquaguard water purifier) ^Open

I have raised a complaint with Eurekaforbes on *th June **** and till now even after ** days. They have promised **-** hour service while paying AMC fee of Rs. ****. Though * times technician visited from the company he was unable to resolve th...

Aug 11, 2020 by Vamsi Seshadri

Society building parking dispute (Chinmay niwas coop housing society Nashik road) ^Open

Illegal occupancy and permanent using of building front stilt cover parking by some members of society without justified norms even though it is common stilt parking, and warned me not to park my *wheeler and two wheeler and forced me to remove...

Aug 10, 2020 by Sivaprasadrao Dhaipule

RO not working (Onsitego) ^Open

I had purchased RO from croma with extended warranty service from onsitego dated **dec****. Since more than *.* years all filters and membrane were working properly but last * days RO stopped working and also membrane needs to be replaced. Sinc...

Aug 05, 2020 by Deepmala mathur

Due to not proper installation (Godrej) ^Open

First of all the appliances are under in warranty after that the company charges me *****.. next , they not provided me a company employee for fitting a AC, they provided own person to install a AC and he was not install a proper fitting of AC ...

Jul 29, 2020 by Devendra singh

Phone not recieved from last 50 days (Relience digitals) ^Open

I had purchesed sumsang A** from relience degital & along with that i had puchesed protection plan. My phone screen was damaged & i had logged my compian under relience protection plan there logicstic partner pickup up my phone for repairing ...

Jul 28, 2020 by Palak popli

Bike not delivered (Gati domestic packers movers) ^Open

I send the bike from Delhi to Haldwani through gati . They asked to pay the money beforehand which I paid online . They told me that the bike will be shipped to haldwani within * business days its been ** days now . My bike is not shipped and u...

Jul 28, 2020 by Nishant Gurwant

Item receive not the same which ordered (Do Not Have Any Company Tag) ^Open

I order vaccum cleaner for Car but the item i ordered not receive the same item and also do not have any company Tag on Vaccum cleaner .kindly return the item and reverse my Cash amount ...

Jul 28, 2020 by Gurpartap Singh

Not refund of security deposit (MY FAIR IMPRESSIONS) ^Open

I am Srinivasa Reddy from hyderabad, working as water ro technician. I have joined as vendor in RO CARE INDIA and paid Rs. *****/-. Due to worst administration, I have resigned in february **** and requested to do refund my security deposit. Ti...

Jul 27, 2020 by Srinivasa Reddy Somala

Items missing from Reliance digital (RELIANCE DIGITAL ) ^Open

Had ordered an AC from Reliance store * weeks back, the boxes got delivered after two days. When we opened the boxes the AC remote, warranty card and manual was missing. I immediately lodged the complaint and wrote my issues in the service s...

Jul 27, 2020 by Sushant Kaul

Gas Cylinder dilivery fraud (Indane Gas ) ^Open

My Area gas distributer Gogesh gas enterprises not dilivered my Gas Cylinder but i have received many times my cylinder is dilivered so many family is very frastate due to this reason jabki gas cylinder hume recive hua hi nahi hota kai baar on...

Jul 22, 2020 by Hartesh Singh Gautam

Money deducted but cylinder not booked (Hpcl gas) ^Open

Money deducted vide Trans. No. UTR************. on **/**/****.But gas not booked ...

Jul 16, 2020 by Rajib Lochan Patra

Package not delivered (Royaloak Furniture) ^Open

Have purchased a study table online which is not being delivered...

Jul 14, 2020 by Rishabh Surana

Refund not received for my cancelled order (Sony headphones) ^Closed

I placed order on https://shopatsc.com/ for Sony MDR-XB*** On-Ear EXTRA BASS Headphones and made online payment later i had requested for cancellation by contacting contactus@shopatsc.com they also cancelled it **th Sept****. It's already one m...

Oct 20, 2020 by Raghuram Ganjikunta

Package is not delivered or refund also (Jiofi router) ^Closed

I had purchased jio fi router on *rd July **,and i mailed him * July where is my order.gave answer due covid order may delayed then I called on given number and mailed that call is not taken or given number is not available then sah mailed me t...

Oct 03, 2020 by Gajanan Balkrishna Kulkarni

Airtel DTH (Airtel Dish TV) ^Closed

Today I recharged my airtel DTH from phonepe my money deducted from my bank account but recharge not done yet....

Sep 19, 2020 by Vivek Panchal

Samsung Scam Galaxy Note 9 Display Discoloration After March Update (SAMSUNG ELECTRONICS INDIA PRIVATE LIMITED) ^Closed

Hello, I have been using Samsung Galaxy Note * for the past * and half year. It is one of the best model which was manufactured by Samsung as I was using the Samsung mobiles only for the past * years. Like many others I have been also f...

Aug 14, 2020 by Pavan Kumar

Damage product delivered (Evok Hindware Furniture House) ^Closed

I was brought the fancy mirror from evoke company through online portal. But they delivers me broken mirror. I was mail photodraph and call also to custmor care to inform them regarding product. I regularly follow up regrding this issue from th...

Aug 07, 2020 by Bhagirath

Demanded double the cost for AMC (ION EXACENSE pvt LTD) ^Closed

Two gentlemen came to service pur Aquaguard water purifier and demanded ₹****/- for AMC, which includes contract maintenance for a year and cost of * filters they replace. I suspected and asked them to do normal maintenance for ₹***/-.. L...

Aug 06, 2020 by Hamza Rahman

Old and Unsealed ONIDA air conditioner supplied without bill and accessories (Saugat electronics Rai Market Ambala Cantt) ^Closed

I had purchased one ONIDA air conditioner for Rs *****/- from Saugat Electronics on ** Aug ****. Old and Unsealed AC Model ONIDA *.* Ton SR *** WAV was supplied without bill and accessories as per commitment and did not replaced the product in...

Aug 04, 2020 by sagar dhiman

Fridge defected peice (Panasonic India Limited ) ^Closed

I bought this fridge on ** june ****.Till then this is not working properly.There is leakage of water in it.After doing repair it is not working properly.From ice box all water coming out and filled house.It is defected peice. I want my refund...

Aug 03, 2020 by Dharmpal

Cashback not given (RELIANCE DIGITAL ) ^Closed

This is utter nonsense from Reliance Digital. I had bought washing mashing with offer stated **% cashback in **days. This cashback was never given. Worse thing is I tried everything, written so many e-mails. There's nothing helping, it's been o...

Aug 02, 2020 by Harish

Poor quality of ac service (Urban Clap) ^Closed

Before servicing my ac was cooling good but after the service the cooling quality has detoriated. The service was done of **/*/**** by ashfaq. I think they have tried to leak my gas.Not satisfactory ...

Jul 29, 2020 by Murad Singh

Damaged product (Pepperfry.com) ^Closed

I have purchased beanbag from pepperfry.com. but the stitches are torn from some sites. I have filed a complaint for it. But return got rejected. Very bad and worst customer care service. ...

Jul 29, 2020 by Parth Pujara

Product not Delivered (Royaloak Furniture) ^Closed

Royaloak Furniture — Ordered a chair on **th June ****. order not delivered and no clear response from online team Order number: ROY******* I have been trying to reach royaloak customer care for past ** days on my product delivery but no ...

Jul 29, 2020 by Chetan rajiv sirigiri

Ordered item did up and down from Bangalore to bhiwandi from July to 2 July (Reliance digital online purchase despatch through ecomexpress) ^Closed

I have ordered one electrical item on *th July **** & despatched through Ecomexpress Awb. Scheduled delivery given on **th July, later it revised schedule on **th July through SMS. In both tracking the Awb status the product transit took place ...

Jul 29, 2020 by JOSEPH

Air Conditioner Not Working Properly (Urban Clap) ^Closed

Before service my ac was working cooling well but After service my A/c is cooling properly . They have leak my gas....

Jul 29, 2020 by Murad Singh

AC not working llyod cheated (Llyod) ^Closed

I wish to complain about my LLYOD AC that I purchased at Kothagudem District Telangana. Just want to inform you that i have purchased the LLYOD AC at Kothagudem and at the first instance AC installation was not done properly due to GAS leaka...

Jul 28, 2020 by Siddhartha

Bad service by Vijay sales on my Eureka Forbes water purifier (Eureka Forbes water purifier) ^Closed

I have purchased Eureka Forbes water purifier from Vijay sales on **-**-**** worth rs ***** since I have purchased it is giving me lots to problem regarding it's service when I call Vijay sales and launch a complaint regarding it's service they...

Jul 28, 2020 by Sachin Dayama

Problem Not Resolved (Hitachi air conditioner) ^Closed

Our ac complaint (*st Comp.-***********, *nd Comp.-***********)is pending from **/**/****. After a number of reminder and complaint about the ac problem, still we not get the solution. Within one year, we feel that we made a mistake by buying ...

Jul 28, 2020 by Gulshan

Sir Madam We have bought a STIHL Brush Cutter costing Rsfrom united Agencies Surya Baugh Visa (United Agencies) ^Closed

Sir/Madam ! We have bought a FS*** STIHL Brush Cutter costing Rs. **,***.** from united Agencies , Surya Baugh, Visakhapatnam-** on ** Jul ** vide bill no. UA.IN.****.***-* Dated ** Jul **. They charged *% extra on total billing amount an...

Jul 28, 2020 by VIVEK ANAND PANDEY

Owner is not giving proper answer and he is not coming for fitting the bathroom door at my home (Samarth Creations Private Limited bharuch) ^Closed

I have already paid full money of door and fittings but owner is not coming for door fitting and not even giving answer. So plz do needful ...

Jul 28, 2020 by Dhaval

No delivery since 75 days (Royaloak Furniture) ^Closed

i had ordered one computer chair on *st may **** and since then it has not been delivered. I have called and sent email to their customer service but no response. Order no: ROY*******...

Jul 13, 2020 by Lalit Bal