Home Appliances - Home Appliances Complaints

Home Appliances Complaints

Home appliances or domestic appliances are the electrical/mechanical machines which help in household functions. They have now become a major component of our life. Domestic appliances such as washing machine, fans, air conditioners, microwave ovens are used every day in our day to day life. There are two ways of purchasing a home appliance you can either go to a store and shop from there or follow the recent trend of ordering online. Ordering online saves time and most importantly the product is delivered to your doorstep. Most home appliances in India are ordered from E-commerce websites namely Flip kart, Amazon, Snapdeal, Shopclues etc. The most common domestic appliance complaints as reported by consumers include product not functioning properly, defective piece sold, receipt not received etc. If you have ordered online it is much more easier to get a replacement. You can either call at their customer care number and ask for replacement or you can do it yourself through their mobile app. It is very easy to get a replacement for a defective home appliance if your product comes under guarantee, however, the real hassle begins when it dosen’t. Almost every company will not accept a product if it slightly scratched or broken as this comes under physical damage, which is not covered in either the guarantee or warranty. Your best bet in this case would be to send it for repairing at a local shop or their authorized service center. Almost every well known home appliance company has a service center in every city. This process usually takes around 2 weeks. The leading home appliance companies in India are Whirpool, Samsung, Haier, LG, Godrej etc. The customer care number of some of these leading home appliance companies are :

whirlpool customer care - 1800 208 1800
samsung customer care - 1800 407 267 864
haier customer care – 1800-102-9999
lg customer care - 1800 315 9999
godrej customer care – 1800-2095511
voltas customer care - 1800 266 0100

You can call at their customer care number and voice your grievance. As there is high competition for home appliances, therefore they will try to resolve your case almost immediately. However, if you still feel that your case is being neglected then you file a case at your nearest consumer forum. It is hassle free and more importantly does not require the intervention of lawyer. We at Voxya help in approaching the consumer forum by preparing the case documents. We generally receive about 20 monthly home appliances complaint.

Most Common Issue Reported for Home Appliances Complaints

No customer support

No installation service

Internet connectivity problem

Blocked paid channel

Faulty appliances

Refused replacement

No service under warranty

ISSUE WITH THE FRESH NEW AC s baught from LLOYDS (Lloyd) ^Open

We have baught three ACs from LLOYDS Below are the status for all of them *. Machanics who came for installation didn't install AC PROPERLY .first time we got the issue of water leakage once we filed the complaint machanic came to resolve the...

Jun 03, 2020 by Nainsy Agarwal

Complaint not addressed despite several reminders (Eureka Forbes) ^Open

I have done AMC for my water purifier 'Infinity' vide attached receipt number ******* dated **.**.****. There was problem of water drippage from nozzle even after the completion of maintenance on the same day. I was told by Mr. Sapan of Eureka ...

Jun 03, 2020 by Gurucharan Singh

Item not delivered (Reliance Digital) ^Open

I purchased a Microwave oven via Order No: RDF******** on ** May ****. But till date the item has not been delivered. I have made ample calls to the customer care but they say that it is from online department and hence they cant do anything. T...

Jun 01, 2020 by Partha Datta

AMC services not given (Hitachi Johnson control) ^Open

I have a Window Hitachi ac RAW***KUD under AMC from */**/** to */**/****. I had registered a complaint on **/**/**** for service for my AC. Dated **/** **** service attented by the company representative and said gas leakage problem. After pas...

Jun 01, 2020 by NARENDER KUMAR

New Daikin A C not cooling from the installation day itself january damaged indoor machine and sh (Daikin A C) ^Open

We have purchased the Daikin A.C from Balaji Mall, near payal talkies, mango, jamshedpur. It's not cooling from the beginning even in **℃ and the indoor is damaged as well. Many a times the A.C technicians have came but couldn't able to repa...

Jun 01, 2020 by AKHTAR

Gas lecage (Voltas 1.5 Ton 3 Star Split Ac) ^Open

Sir cooling is not coming and gas lecage many times if the one year.so please replace that ac. ...

May 31, 2020 by Manjulatha

Ionexacense cheating (Ionexacense) ^Open

We raised a complaint with Eureka Forbes toll free number for servicing our RO water purifier in **th May.yesterday we got a call from a person called Mallesh who said he was from Eureka Forbes and Came for servicing. Our mac was due for renew...

May 31, 2020 by Priyq

WRONG LAPTOP DELIVERED (Lenovo) ^Open

I have always considered Flipkart as a company that considers its customers as assets and hence hold them in esteem regards. Being a Flipkart loyal customer since a very long time, I have developed a sense of trust in the organization. Howev...

May 31, 2020 by Baksi

Refund my amount (Reliance Digital) ^Open

On **th may **** I was paid *****/- for purchase a refrigerator from reliance digital online platform...I paid through ICICI CREDIT CARD..my payment already SUCCESSFUL also I get EMI CONFERMATION FROM BANK...BUT TILL NOW RELIANCE DIGITAL ...

May 30, 2020 by Anupam Ghosh

Lloydhorrible support liars making false commitments don t buy lloyd product else you will suffer (Lloyd) ^Open

I HAD BOUGHT AN Lloyed (HAVELLS BRAND PRODUCT) SPLIT AC *.* TON ON **-MAY-**** BUT THEY GAVE ME DEFECTIVE AC. I PAID ADDITIONAL **** INR FOR INSTALLATION. BUT AFTER INSTALLATION AC DIDN'T START WORKING. I FILED A SERVICE REQUEST BY CALLING THEI...

May 29, 2020 by Chandan Kumar

RO Water filter damaged by technician and no response from customer care in 2 weeks inspite of daily (Urbanclap Technologies India Private Limited) ^Open

I had booked an appointment with urban clap to service my RO filter on **/*/****. My RO was working fine and I just wanted a routine service. The technician spent * hours on it and left without not only servicing it but leaving it unusable and...

May 28, 2020 by Suraj Chacko

Deficiency and Negligence in Service (Carrier Midea) ^Open

Greetings of the Day, This is to bring to your attention Midea team that a bonafide customer like me has to face a single issue numerous times. Kindly, check with your system that the water dripping issue was lodged with your customer care s...

May 26, 2020 by Suman Patra

Worst service i ever experienced (Eureka Forbes Dr aquaguard) ^Open

I have a Dr Genius Water purifier from Eureka forbes and it's under AMC till *th Feb ****. I have raised a complaint on **th April that my water purifier is not functioning well and it is in reserve mode. Complain No-**********. I know there is...

May 25, 2020 by Subhasis Samantaray

Jiofi not delivered and not refunded yet (Reliance Digital) ^Open

Purchased Jiofi JMR*** through onlince (https://www.reliancedigital.in/) on **-May-**** and paid online. It was about to deliver within ** hours but unfortunately my order got cancelled due to out of stock. I called to customer care for the ref...

May 25, 2020 by Dilip

Exide UPS Inverter Battery Bulged and smelly Need Replacement or Refund (Exide Batteries) ^Open

Battery is Bulged and getting smell . Exide Battery A*K*G****** is manufactured on (**/****). Consumer purchased on **th May ****. I Need replacement of my Inverter Battery as it is just * days of my purchase OR Refund my amount back. No proper...

May 25, 2020 by Manjunath

Product quality poor (Bantia Furniture ) ^Open

They have whole year furniture sale. And item with less price are of poor quality. So if you want to buy any furniture from Bantia better buy from good sources furniture. Spong quality of my sofa is very poor. Within few month spong worn out....

May 24, 2020 by Girish Gurupad Kore

Mi Tv Got Broken Mi TV Pro 55 inch (Xiomi MI) ^Open

I Had Ordered A TV From Mi.com Agter * Days It Got Delivered To Me Due To COVID-** They Denied Me To Install It So I Unboxed The TV And My Product Was Damaged From Inside There Is No Physical Damage But Screen In Broken From Inside. After Askin...

May 19, 2020 by Abhishek Goyal

Washing Machine Not Working (Whirlpool) ^Open

Dear Sir , This is to Inform you That I Purchased a Washing Machine From Amazon on ** Nov **** . As It is Not Working Well .. It sound Like A Bomb. .. I have complain It Multiples times But Till Now I have Not get Proper Services Fro...

May 18, 2020 by Harshit Arora

DAIKIN VRV AC not working (Daikin Airconditioning india pvt ltd ) ^Open

Dear sir, We have purchased an VRV system Daikin air conditioner to villa **, Lisaa Groves , Opp: Jayabheri peak , Hyderabad . Accordingly * invoices were raised for the total equipment supply in the name of M/S Taisun Infrastructure pvt....

May 17, 2020 by Sanjeeva kumar

Refund of product (Pepperfry) ^Open

I had placed on order on May *th on *.**pm and realized by mistakenly I had ordered a wrong furniture do sent an email for correction at *pm and on next day on **th May got a call from executive and they said the correction can be made and inst...

May 16, 2020 by Harigaran s

Re Facing AC part change issue since long complaint (Lloyd AC service ) ^Closed

Dear Team, I think you guys cheat with me and do not gave solutions that's why your company cancel my request again-n-again and waste my time to postpone my request, your company wish to reply after finishing my warranty period i knew your p...

May 31, 2020 by Mayank Maheshwari

Threatening Abusive language (Volcano Water Technology) ^Closed

Don't be fooled people..... @Volcano Water Purifier Leasing is a pathetic service provider. When we took it's service, we also had the same thought. BUT ...BUT ....BUT.... what to say ... These hooligans, they don't have a sense of ta...

May 10, 2020 by Manish chauhan

Poor sound quality (Mi Pro 43 inch LED smart tv) ^Closed

We bought MI LED SMART TV*A PRO ( ** INCH) On **/**/**. Recently we are facing poor quality of sound. It's very annoying and pleasant to hear....

May 01, 2020 by VARDHi KISHORE KUMAR

Defective Aquaguard sold (Eurekaforbes) ^Closed

I have bought a Eurekaforbes Aquaguard on April **** for the health safty of my * childrens of *years old ,Faced leakage problem on July **** ,they have come to repair and repaired it, after that again faced leakage problem December **** , i h...

May 01, 2020 by Suman sengupta

Retailer gives damage tv during lockdown period without showing demo (Vu) ^Closed

I purchased VU **CA TV. During corona lockdown i purchased a tv from retail shop he will says we are not give demo because police are very strictly in our surroundings so that's why we are not providing demo. I said ok no problem. But when i am...

May 01, 2020 by K VENKATA RAMI REDDY

Ordered earphones and recieved some old used watch (Thegoheadphone.com ) ^Closed

I ordered Earphone from (thegoheadphone.com) and received an old used watch. I choose the option of COD but the delivery executive informed that he does not know and demanded the money to be paid. The amount paid was ****. Please help me with t...

Mar 11, 2020 by Aakash

AC service (Llyod Logic Systems Private Limited) ^Closed

This is in regard to complaint I have lodged * month ago. There was a request to reinstallation of AC unit in our new home and we requested for a service and a technician from llyod have visited and did it but in a wrong method and made whole A...

Mar 10, 2020 by Nitisha katrawath

Service Complaint not resolved (Eureka Forbes) ^Closed

My Eureka Forbes vogue is not working since ** January ****. I lodged a complaint against it on the same day. Till now it has not been resolved. Everytime I call them, they tell it will be resolved in * days. Even on March * one Mr. Rahul calle...

Mar 06, 2020 by NARAYANAN

Issue in Servicing (Aquagaurd Water Purifiers) ^Closed

I lock complaint on **.**.****, according them they will resolved this in * or * working days but till date it is not resolved. ...

Mar 04, 2020 by Lucky Sharma

Fake promises delays in delivery unprofessional and abusive language (Lenevo) ^Closed

There is a service center of lenevo in SAGAR MADHYA Pradesh which name is VENUS COMPUTERS i given them my lenevo k* plus broken phone for repairing they told me even clearly said to me that i can get my phone back after *-* days, after *-* days...

Feb 27, 2020 by Vishal sharma

Fraud product not original product (Tech shop Noida ) ^Closed

Product Description : Manual Vegetable and Fruit juicer Order online but received different product ,now contact with seller and doing mail also everything is showing not available this contact no. and mail is also showing failure. For Last...

Feb 09, 2020 by Vineta Kabra

Worst Aqua guard water purifier and their services (Eureka Forbes) ^Closed

Eureka forbes guys are very good at woo customers to renew AMC at hectic price. But their product stands at essential hours dead. As I bought Aqua Guard Genius water purifier an year ago for about Rs. ***** and they told me to buy AMC of around...

Jan 08, 2020 by Sadashiv

Issue with LED TV display (Dektron India Private Limited) ^Closed

There is some display problem in Dektron LED TV which is under warranty. Please find the attached files for details. Please do the needful as soon as possible. Model : Dektron ** cm DK****HDR HD Ready LED TV. Invoice Number : SMAB-*** Inv...

Jan 03, 2020 by Shreekanth V

After service not given (Havells) ^Closed

Hi I purchased this ** ltr geyser from havells on **/**/**** under warranty of * years Wich will expire on ** / ** /**** . My geyeser broke down during August and repeatedly I am calling the company and every day they are giving me a referen...

Nov 29, 2019 by Ritesh singh

MI TV not working (Mi Tv ) ^Closed

I have punched MI *A TV two months ago.. But now TV not working. I has raised request for repair but approx ** days ** none of MI team responding. I'm very frustrating from the service and very mentely harassed...

Nov 28, 2019 by Vinay Thakur

Free repair denied under warranty (Kenstar) ^Closed

MY PRODUCT KENSTAR GEYSER IS UNDER WARRANTY STILL COMPANY EXECUTIVE ASK FOR MONEY TO REPAIR IT.ASK US TO BRING THE PRODUCT TO SHOP .THEY ARE NOT SENDING THEIR ENGINNER AT HOME WHICH IS VERY EXHAUSTING.SINCE IT IS NOT WORKING OR IF I USE MY UCB...

Nov 25, 2019 by HARSH KUMAR

Proper service not provided from company (Whirlpool India) ^Closed

*. Whirlpool double door refrigerator's door is not getting closed (Servicemen visited many times but not repaired the problem & misbehaved with me). *. Dirty water coming from Whirlpool RO (Servicemen visited once but not solved the problem &...

Nov 20, 2019 by Arbind Kumar Thakur

Reliance digital does not install my product (Reliance Digital World Limited) ^Closed

Actually i purchase a tv from reliance digital showroom sector *rd Bokaro Mall they said on time of purchase that sir we will deliver your tv on next day. Next day my tv was delivered but without wall mount bracket. Installation boy came to my ...

Nov 18, 2019 by Bhaskar Singh

Refusal to repair in warranty period (Whirlpool) ^Closed

On **-**-**** , my whirlpool refrigerator ( *** liters , mastermind model ) was repaired by the authorized service centre of the whirlpool company . Name and address of the authorized service centre : Name : INSPIRE TECHNOLOGIES Address : JANAK...

Nov 17, 2019 by S K BANSAL

Mera tv warranty me he for bhi wo repairs to Mana kar rahe he (HOM LED TV) ^Closed

Repairs nahi kar rahe he do complain ke bad bhi...

Nov 13, 2019 by Parmar vanabhai mathurbhai