Home Appliances - Home Appliances Complaints

Home Appliances Complaints

Home appliances or domestic appliances are the electrical/mechanical machines which help in household functions. They have now become a major component of our life. Domestic appliances such as washing machine, fans, air conditioners, microwave ovens are used every day in our day to day life. There are two ways of purchasing a home appliance you can either go to a store and shop from there or follow the recent trend of ordering online. Ordering online saves time and most importantly the product is delivered to your doorstep. Most home appliances in India are ordered from E-commerce websites namely Flip kart, Amazon, Snapdeal, Shopclues etc. The most common domestic appliance complaints as reported by consumers include product not functioning properly, defective piece sold, receipt not received etc. If you have ordered online it is much more easier to get a replacement. You can either call at their customer care number and ask for replacement or you can do it yourself through their mobile app. It is very easy to get a replacement for a defective home appliance if your product comes under guarantee, however, the real hassle begins when it dosen’t. Almost every company will not accept a product if it slightly scratched or broken as this comes under physical damage, which is not covered in either the guarantee or warranty. Your best bet in this case would be to send it for repairing at a local shop or their authorized service center. Almost every well known home appliance company has a service center in every city. This process usually takes around 2 weeks. The leading home appliance companies in India are Whirpool, Samsung, Haier, LG, Godrej etc. The customer care number of some of these leading home appliance companies are :

whirlpool customer care - 1800 208 1800
samsung customer care - 1800 407 267 864
haier customer care – 1800-102-9999
lg customer care - 1800 315 9999
godrej customer care – 1800-2095511
voltas customer care - 1800 266 0100

You can call at their customer care number and voice your grievance. As there is high competition for home appliances, therefore they will try to resolve your case almost immediately. However, if you still feel that your case is being neglected then you file a case at your nearest consumer forum. It is hassle free and more importantly does not require the intervention of lawyer. We at Voxya help in approaching the consumer forum by preparing the case documents. We generally receive about 20 monthly home appliances complaint.

Most Common Issue Reported for Home Appliances Complaints

No customer support

No installation service

Internet connectivity problem

Blocked paid channel

Faulty appliances

Refused replacement

No service under warranty

Dining Chairs received in damaged condition (Modufurn Enterprise Private Limited) ^Open

I ordered * dining chairs from https://www.f*furnichair.in/ website which is owned by Modufurn. First the delivery was very late compared to what was promised and all the * chairs came with damage. I contact the sales rep ( manisha Khandelwal) ...

Feb 20, 2020 by Mahesh Chandak

Sofa set delivered with lot of gaps and alignment issues (Pepperfry.com) ^Open

We have ordered "Haiden L-shaped sofa set from pepperfry.com and is delivered on '**-FEB-****'. After and installation, we see lot of variation with the product that is shown on website and what is got delivered. Mainly the stitching and align...

Feb 19, 2020 by Naveen Kumar

Non replacement of defective Solar inverter by NOVA (NOVA Hyderabad Telangana) ^Open

WE have purchased new *.*KW/**v Solar inverter & * KW/**v Solar inverter which have repeatedly failed within warranty period and requested to replace it by new .No replacement yet received. He is not replying mails, Whats app/SMS. Please not...

Feb 11, 2020 by Sunita Gaikwad

Prayer for Refund (RAJLAXMI KITCHEN HOME LPP BRAND NAME KUTCHINA LLP NO AAG6066) ^Open

Respected Sir or Mam, with due respect it is inform you that,I Biswajit Biswas ,a citizen of India. About three years ago to decorate my new residence kitchen by Kutchina kitchen solution took a decession. After that I communicate With Kutchin...

Feb 10, 2020 by BISWAJIT BISWAS

LG TV damaged while repair (Lg) ^Open

It is really frustrating and horrible experience for me and my family, after logging a complaint to LG customer services about my TV not showing any picture. The executive came and mishandled the TV resulting in damage. Next they never tried to...

Feb 07, 2020 by Surajit Kar

Jaguar commode malfunction (Jaguar Bathroom Solutions) ^Open

We bought a Jaguar commode (WC Jaq- *****SSM) as part of bathroom renovation in April **** along with a range of other jaguar bathroom accessories with a unit price of INR ***** from an Authorized Jaguar centre Peekay bath gallery, Edapally, Ke...

Feb 03, 2020 by Bipin Jose

Fraud by LG authorised service center (Geeta Electronics Lg Authorised Service Center) ^Open

I bought an LG Dishwasher (model no: D****CF, SNo. ***KWHX*V***) on ** Nov **** from an authorized dealer, Ahuja world of electronics, Kolhapur. It was working fine then one day I observed water leakage around the machine. I immediately turned ...

Jan 23, 2020 by Subhash Ramchandra Sawant

Defective product received (Lg Electronics India Pvt Ltd.) ^Open

LG Water Purifier was bought from Home Care, Shillong on **.**.****. After two months the machine stopped working. Complaints made to the dealer but not yet fixed to date....

Jan 22, 2020 by Iallamhok Bairo

Thomson Television India (Thomson India Pvt Ltd) ^Open

I purchased thomson tv from flipkart. After almost * months of usagae the led tv started showing defect in its display. Company replaced unit after * months. I wrote many mails and made many calls to the coustmore care of the company. Now afte...

Jan 21, 2020 by Amulaya Khurania

Replaced TV panel turned out to be faulty (Vu) ^Open

Dear Sir/Madam, I had purchased a Vu Iconium *k TV from Flipkart. We were observing too much screen bleeding but overlooked it and claimed our warranty at the last time. As it's Vu company's responsibility to replace the panel, they sent a te...

Jan 16, 2020 by Sudhakar

Loss of goods (trinetri logistics) ^Open

I would like to complant against trinetri logistics, a packers and movers company. They have lost a carton during shifting whcih contained goods worth **,***. They also have damaged my oven and furnitre which are totally worh **,***. The compan...

Jan 11, 2020 by Karthik krishna

Online fraud product not delivered (Deckup store) ^Open

The fraudster posted an advst on quikr.com to sell furniture items giving WhatsApp number **********. I contacted thru WhatsApp on dat number and date person told dat he is from deckup India Pvt. LTD and they are no. * seller on Amazon and f...

Jan 08, 2020 by Harit Gupta

Water leakage issue in refrigerator (Samsung) ^Open

Samsung Double door refrigerator which was purchased in **** started developing issues (Water leakage from the refrigerator) post *-** months of purchase. After the initial service call, in the first year, the service engineer rectified the sy...

Jan 07, 2020 by Peterson

Defects in Manufacturing (Lg Electronics India Pvt Ltd.) ^Open

I have bought an LG washing machine on **/**/**** and there are some issues and problems from the day one I started using this machine. Problems - *) It started making loud noise from inside (not normal spinning sound) and vibrating heavily...

Jan 06, 2020 by Anish K Nair

Item found empty (firstoutlet) ^Open

The order no. ***** Received my order **.**.** by courier. When open the parcel the bottel was opened and Liquid is totally finish. The parcel was totally wet. please see the matter and do needful. enclose the photo....

Jan 05, 2020 by MILIND JAIN

Quality issue (Namaste India) ^Open

I have purchased * Ltr of Namste India Ghee on **/**/** from Galleria market (Namste india retail outlet) which is based in Noida extension near gaur city * ** Avenue after using it I realized that product is mix with some other materials which...

Jan 04, 2020 by Abhilash Srivastava

Product not delivered (PELICAN ENTERPRISES CYBER VYABARI ) ^Open

I have ordered TCL TV on **-Dec-****.After * days he said TV was dispatched.but, i did't receive it. I was asking for the tracking number for past ** days but the person is not ready to provide the details. He is just mentioning the item is dis...

Jan 02, 2020 by Naveen Kumar

Advance 2 25 lacs paid service not provided and cheating (KCP SIXVELL POWER SYSTEMS) ^Open

I have approached this company KCP SIXVELL POWER SYSTEMS (his name is ARUN MURUGAN )for solar installation, at my home in Chennai, he request for *.** lacs in advance. i have paid advance in Jan ****, he promise me to install in * months time...

Dec 17, 2019 by Subramanian Saravanan

Replacement not provided (Philips Electronics Ltd) ^Open

On **th January ****, I got a Philips TV from Sharad DG in Dubai. The model number is **PUT****/** and the serial number is X**G*******A** ZA. The TV's picture tube got damaged on **th September ****. I tried calling the customer support and th...

Dec 13, 2019 by Ankit Rajesh Narsingani

Service And Replacement (Mitashi LED Tv) ^Open

Maine **-**-**** lo Mitashi Led Tv liya tha Jiski Warranty *year hai jo ki **-**-**** ko khatam hone wali hai aur mere tv me bahut sare black-spot aa rahe hai ,jiski complain mene mitashi customer care (***********) pe **-**-**** ko ki thi , ji...

Dec 09, 2019 by Jilani tanwar

Fraud product not original product (Tech shop Noida ) ^Closed

Product Description : Manual Vegetable and Fruit juicer Order online but received different product ,now contact with seller and doing mail also everything is showing not available this contact no. and mail is also showing failure. For Last...

Feb 09, 2020 by Vineta Kabra

Worst Aqua guard water purifier and their services (Eureka Forbes) ^Closed

Eureka forbes guys are very good at woo customers to renew AMC at hectic price. But their product stands at essential hours dead. As I bought Aqua Guard Genius water purifier an year ago for about Rs. ***** and they told me to buy AMC of around...

Jan 08, 2020 by Sadashiv

Issue with LED TV display (Dektron India Private Limited) ^Closed

There is some display problem in Dektron LED TV which is under warranty. Please find the attached files for details. Please do the needful as soon as possible. Model : Dektron ** cm DK****HDR HD Ready LED TV. Invoice Number : SMAB-*** Inv...

Jan 03, 2020 by Shreekanth V

After service not given (Havells) ^Closed

Hi I purchased this ** ltr geyser from havells on **/**/**** under warranty of * years Wich will expire on ** / ** /**** . My geyeser broke down during August and repeatedly I am calling the company and every day they are giving me a referen...

Nov 29, 2019 by Ritesh singh

MI TV not working (Mi Tv ) ^Closed

I have punched MI *A TV two months ago.. But now TV not working. I has raised request for repair but approx ** days ** none of MI team responding. I'm very frustrating from the service and very mentely harassed...

Nov 28, 2019 by Vinay Thakur

Free repair denied under warranty (Kenstar) ^Closed

MY PRODUCT KENSTAR GEYSER IS UNDER WARRANTY STILL COMPANY EXECUTIVE ASK FOR MONEY TO REPAIR IT.ASK US TO BRING THE PRODUCT TO SHOP .THEY ARE NOT SENDING THEIR ENGINNER AT HOME WHICH IS VERY EXHAUSTING.SINCE IT IS NOT WORKING OR IF I USE MY UCB...

Nov 25, 2019 by HARSH KUMAR

Proper service not provided from company (Whirlpool India) ^Closed

*. Whirlpool double door refrigerator's door is not getting closed (Servicemen visited many times but not repaired the problem & misbehaved with me). *. Dirty water coming from Whirlpool RO (Servicemen visited once but not solved the problem &...

Nov 20, 2019 by Arbind Kumar Thakur

Reliance digital does not install my product (Reliance Digital World Limited) ^Closed

Actually i purchase a tv from reliance digital showroom sector *rd Bokaro Mall they said on time of purchase that sir we will deliver your tv on next day. Next day my tv was delivered but without wall mount bracket. Installation boy came to my ...

Nov 18, 2019 by Bhaskar Singh

Refusal to repair in warranty period (Whirlpool) ^Closed

On **-**-**** , my whirlpool refrigerator ( *** liters , mastermind model ) was repaired by the authorized service centre of the whirlpool company . Name and address of the authorized service centre : Name : INSPIRE TECHNOLOGIES Address : JANAK...

Nov 17, 2019 by S K BANSAL

Mera tv warranty me he for bhi wo repairs to Mana kar rahe he (HOM LED TV) ^Closed

Repairs nahi kar rahe he do complain ke bad bhi...

Nov 13, 2019 by Parmar vanabhai mathurbhai

Leakage in AC (Marq ac) ^Closed

I have made a complaint for refilling gas the approval not get yet complaint done ** of October and ** November then also the assicative telling it will taken * more working days and was telling to quit the call what is this... Ples resolve i ...

Nov 13, 2019 by Tushar Mahadik

Independent TV not working (Independent TV DISH) ^Closed

I booked Independent TV under an offer of * year free service by paying ₹*** as initial charges and then ₹**** as installation and wiring charges. It took them *months to just install the device. After installation, it worked for * months a...

Nov 12, 2019 by Adarsh Khubchandani

Defective Product Want Replacement (Xiaomi India) ^Closed

In This year March ** We bought Mi *C Pro **'' LED TV. We are so disappointed with their quality of the product. Because we face the same problem again and again. In the first time you guys are replaced the Display of my TV. Just only after t...

Nov 11, 2019 by Mohamed Fayasudeen

TCL Faulty LED 43 inch (TCL) ^Closed

Hi, I have purchased TCL ** inch LED from Amazon * months ago but the LED stop functioning after * months. Only blue screen is coming on the display. I raised a complaint to the customer care and one engineer visit at my place. He told me th...

Nov 06, 2019 by Puneet

Product not working properly (Eureka Forbes) ^Closed

Product: Vacuum cleaner Brand : eureka Forbes Purchase shop : Reliance Digital Location: Prozone mall - coimbatore Complaint : purchased product not working properly.They told me that they will not give replacement. We are waiting since *...

Sep 10, 2019 by Raajasundharam

Inverter AC PCB got faulty very poor service from Diakin (Diakin India Pvt Ltd) ^Closed

The Daikin inverter AC quality is very poor. I purchased * inverter AC in **** both are not running fine after * year only. First AC cooling coil has rusted within the first year only another AC PCB part got faulty. I booked a complaint on **th...

Sep 07, 2019 by Ashish Mathur

Pitaplilly edapally not providing after sales service (PITTAPILLY & BUTTERFLY) ^Closed

We bought one Butterfly gas stove it was a complaint. the company replaced with a new stove and new stove also complaint no seller or no technician attending the phone. we lost the trust in butterfly stove, we want **,***.** compensation and a ...

Sep 04, 2019 by Tony Thomas Palathingal

Defected stabilizer installed (Whirlpool) ^Closed

Whirlpool stabilizer purchased with *-year replacement guarantee * times replaced since I have purchased in * year still not working. PCB of my AC is fused due to this stabilizer. Complaint number LKO*********....

Sep 04, 2019 by Rajat Gupta

Regarding window cooler (Desert cooler) ^Closed

Cooler ki moter kharab ho gyi ** din phle shopkeeper ko complaint ki usne bola sir * din baad isko me dikhwata hun. To unhone check karaya to us time fan motor kharab nikli to wo bole mere pass abhi new motor nahi hai me is motor ko le jaa raha...

Sep 04, 2019 by Hemant kumar

Dryer is not working (IFB) ^Closed

Purchase dryer on *nd August through Amazon. Delivered the machine on *rd of Aug **. Installed on *the Aug-**. From *th August it is not working. They promised to replace and given replace ID No ********** on **-**-**. They are failed to replac...

Sep 03, 2019 by NAGABHUSHANAM VADDEPALLY