Home Appliances Complaints
Home appliances or domestic appliances are the electrical/mechanical machines which help in household functions. They have now become a major component of our life. Domestic appliances such as washing machine, fans, air conditioners, microwave ovens are used every day in our day to day life. There are two ways of purchasing a home appliance you can either go to a store and shop from there or follow the recent trend of ordering online. Ordering online saves time and most importantly the product is delivered to your doorstep. Most home appliances in India are ordered from E-commerce websites namely Flip kart, Amazon, Snapdeal, Shopclues etc. The most common domestic appliance complaints as reported by consumers include product not functioning properly, defective piece sold, receipt not received etc. If you have ordered online it is much more easier to get a replacement. You can either call at their customer care number and ask for replacement or you can do it yourself through their mobile app. It is very easy to get a replacement for a defective home appliance if your product comes under guarantee, however, the real hassle begins when it dosen’t. Almost every company will not accept a product if it slightly scratched or broken as this comes under physical damage, which is not covered in either the guarantee or warranty. Your best bet in this case would be to send it for repairing at a local shop or their authorized service center. Almost every well known home appliance company has a service center in every city. This process usually takes around 2 weeks. The leading home appliance companies in India are Whirpool, Samsung, Haier, LG, Godrej etc. The customer care number of some of these leading home appliance companies are :
whirlpool customer care - 1800 208 1800
samsung customer care - 1800 407 267 864
haier customer care – 1800-102-9999
lg customer care - 1800 315 9999
godrej customer care – 1800-2095511
voltas customer care - 1800 266 0100
You can call at their customer care number and voice your grievance. As there is high competition for home appliances, therefore they will try to resolve your case almost immediately. However, if you still feel that your case is being neglected then you file a case at your nearest consumer forum. It is hassle free and more importantly does not require the intervention of lawyer. We at Voxya help in approaching the consumer forum by preparing the case documents. We generally receive about 20 monthly home appliances complaint.
Product not repaired or replaced under warranty period (Life Tech Next Generation Technology Sa Road Manorama Junction Ernakulam ) Open
I purchased one glass top three-burner gas stove on AKAI Flame purchased from the dealer M/s Life Tech (Next Generation Technology) SA Road, Manorama Junction, Ernakulam, Kerala vide order form No *** dated ** September **** for Rs ****.**. The...
Aug 11, 2019 by BALARAMAN M
Post sale service denied (Reliance Digital) Open
I brought Panasonic water purifier with a *-year warranty (****). This product was defective since installation with multiple episodes of the water leak. Reliance digital denied repair stating that it due to mechanical damage (due to high water...
Aug 10, 2019 by Dayananda Lingegowda
Faulty smart TV (Samsung) Open
I bought one smart TV of Samsung brand of **' on *st Dec ****. Now on *th august ****, the screen is totally in black condition even in on position and when I logged in the complaint with the Samsung service centre, they replied me that the com...
Aug 09, 2019 by Rajeev Kumar
No service after the sales (Sony India PVT LTD) Open
I purchased sony tv on ** May ****. The first time my tv got repaired in the month of October. Again it got repaired in the month of March. I gave a complaint on ** March **** complaint number ********. I have extended warranty till ** May ****...
Aug 09, 2019 by Veera reddy
Product is defective (Bantia Furniture ) Open
We ordered * dining table chairs from Bantia Jubilee hills branch. They said it will take ** days for manufacturing. We ordered on **th July. From then it's raining heavily in Hyderabad. After * days we got a call from the showroom that the cha...
Aug 04, 2019 by Srinivas Reddy
IFB dishwasher not repaired (IFB) Open
Our dishwasher that was under warranty needed to be repaired. It's been nearly a month the issue has not been resolved. They took the dishwasher to their service centre but have not returned it and not provided any information on how or when th...
Aug 04, 2019 by Deepa Mani
Service not delivered (Indu Interiors) Open
We've ordered a TV unit three months earlier and transferred **,*** as the advance amount. He requested for purchasing the raw material. After that, we have called him nearly *** times. Out of which he barely responded five to six times that to...
Aug 03, 2019 by Phani Kiran Bulusu
Water filter not working from last 8 months (Kent Ro Water Purifier) Open
I bought the kent water filter in August ****. Just after a few days of installation, it started giving regular issues like water leakage, bad water taste, high TDS, unfiltered water etc and still continuing till date for the last *-** months. ...
Jul 28, 2019 by Abhishek Garg
Installation is pending (Blaupunkt Tv) Open
I purchased a Blaupunkt ** inch *k led TV from Flipkart. The product has been delivered today and the installation is still pending. I have also raised an installation request with complaint number BWBL**********. I am also attaching the invoic...
Jul 24, 2019 by Suman Patra
Not cover my product guarantee (Sudarsan solar system) Open
My solar system tank leakage company give me five years guaranty of the tank. The first time my tank leak in after *.* years later I complained company then they change my tank but after * years tank again leakage *nd time company said me to re...
Jul 24, 2019 by Sagar soni
TV issue not resolved (Micromax) Open
I purchased Micromax TV: Micromax **cm (**) HD Ready LED TV with Sr. No. *****B*******B with *-year standard warranty & * years extended warranty (without any terms & condition of Installation) on **-**-**** from Flipkart with Invoice number FA...
Jul 24, 2019 by Kamalkishor kakade
Defective RO supplied (Reliant Aqua) Open
I have purchased Reliant Aqua R O from Regional office B-** Vibhuti Khand Gomti Nagar Lucknow ****** on dt**-**-****. On **-**-**** the machine-made firing sound and stopped working. On complaining to the office they checked and found several c...
Jul 23, 2019 by PANNA LAL ROY
Service related issue (Carrier Midea Ac) Open
I purchased a Carrier Midea *.* AC on November **** from Flipkart. Also at the same time, I pay another ****/- for an extended warranty of * years. On April ****, means * months from the date of purchase the AC is not colling. I complain so man...
Jul 23, 2019 by Prakash Bagaria
Defective refrigerator received (Samsung) Open
We purchased a Samsung refrigerator on **/**/**** from naval canteen Vizag. Model no rt**m*** of ***-litre capacity. The mechanic came to install it on **/**/**** and insisted upon us to use * amp switch which burnt out after * days. We then in...
Jul 23, 2019 by IQBAL Mehmood
Panasonic not resolving problem and now denying replacement for my AC (Panasonic ac ) Open
I have been mentally harassed by Panasonic Team. *) On March *, ****, I got my AC serviced through Panasonic. Charges paid INR ***/- *) Mid-April I registered a complaint that my AC is not cooling. The service engineer told that there is gas ...
Jul 21, 2019 by Sohrab Azad
No receipt of my product (Lg India Pvt Ltd.) Open
I bought an LG microwave oven in Dec **** from Hasimara W Bengal when I was posted there. Within * years it got faulty and when I called company representative to resolve my fault he told me that it is beyond repair. They advise me to send it t...
Jul 21, 2019 by Vishal prasad
Mi TV product is defective not working after 4 hours of purchase (Mi Tv ) Open
I have bought the MI TV as on **th through Flipkart. On **th product delivered, on **th technician came & done the installation. Very bad attitude & service after * hrs working TV hanged & stopped working. I have raised a request to MI services...
Jul 20, 2019 by Santosha
Warranty in new fan but not repaired by seller (Surya ceiling fan) Open
Our company site working in Kuju, Ramgarh, Jharkhand. So my company workers and I lived in Kuju in the room. In this room no fan available. So I purchased at **/**/**** Surya company fan from Janta electronics, Kuju in *** rupees. He gave me a ...
Jul 20, 2019 by Rahul Vitthal kare
Godrej company isn't addressing our newly bought Air Conditioner (Godrej) Open
We continuously facing the water leakage problem from many days in the AC fitted in our shop. The technician who came for repair was unsuccessful in repairing it. Even after repeated complain they aren't sending anyone for repair. It is affecti...
Jul 18, 2019 by Rohit PG
Telling false price and then after get caught not cancelling the bill (Chakarvarty Electronics) Open
On **/**/**** I bought videotex ** inches smart TV from Chakravarty electronics in new road, Bhota Chowk, Hamirpur (h.p). He told me the price of TV was ** thousand including GST and it will cost around ***** after discount. So he made a bill o...
Jul 18, 2019 by Satish kumar
