Home Appliances Complaints
Home appliances or domestic appliances are the electrical/mechanical machines which help in household functions. They have now become a major component of our life. Domestic appliances such as washing machine, fans, air conditioners, microwave ovens are used every day in our day to day life. There are two ways of purchasing a home appliance you can either go to a store and shop from there or follow the recent trend of ordering online. Ordering online saves time and most importantly the product is delivered to your doorstep. Most home appliances in India are ordered from E-commerce websites namely Flip kart, Amazon, Snapdeal, Shopclues etc. The most common domestic appliance complaints as reported by consumers include product not functioning properly, defective piece sold, receipt not received etc. If you have ordered online it is much more easier to get a replacement. You can either call at their customer care number and ask for replacement or you can do it yourself through their mobile app. It is very easy to get a replacement for a defective home appliance if your product comes under guarantee, however, the real hassle begins when it dosen’t. Almost every company will not accept a product if it slightly scratched or broken as this comes under physical damage, which is not covered in either the guarantee or warranty. Your best bet in this case would be to send it for repairing at a local shop or their authorized service center. Almost every well known home appliance company has a service center in every city. This process usually takes around 2 weeks. The leading home appliance companies in India are Whirpool, Samsung, Haier, LG, Godrej etc. The customer care number of some of these leading home appliance companies are :
whirlpool customer care - 1800 208 1800
samsung customer care - 1800 407 267 864
haier customer care – 1800-102-9999
lg customer care - 1800 315 9999
godrej customer care – 1800-2095511
voltas customer care - 1800 266 0100
You can call at their customer care number and voice your grievance. As there is high competition for home appliances, therefore they will try to resolve your case almost immediately. However, if you still feel that your case is being neglected then you file a case at your nearest consumer forum. It is hassle free and more importantly does not require the intervention of lawyer. We at Voxya help in approaching the consumer forum by preparing the case documents. We generally receive about 20 monthly home appliances complaint.
Machine parts not replaced within warranty (Koryo) Open
My aged parents stay alone in NOIDA. I purchased for them a KOTYO *.* KG semi-automatic washing machine on **.**.****, to take care of their daily laundry requirements. The machine was working fine until **.**.**** when the machine stopped wor...
Oct 11, 2019 by Raja Debnath
False warranty on product (SF Sonic) Open
I have purchased dry cell battery and invertor from a local shop Chandra electronics in Darbhanga. The warranty provided on battery was * year but after * year and * month battery got damaged..So I have raised this issue to shopkeeper initially...
Oct 04, 2019 by Maneshwar Rai
Defective AC delivered (IFB) Open
We bought an AC of IFB company from smart sales ,Holigate, Tilak dwar, mathura. The AC has several problems it's swing was not working ,it's coil was damage or burnt, it's display was weak, and it does not cool properly and our complain can not...
Sep 14, 2019 by Khemchand saini
Refrigerator not serviced (Samsung) Open
Kochi: Samsung refrigerator bought in **** stopped cooling. So complain registered on **/**/** with Samsung customer care (Reference No: **********). I was informed a service person would contact same day. But had to repeatedly call customer ca...
Sep 11, 2019 by Gitanjali Natarajan
Product not working properly (Eureka Forbes) Open
Product: Vacuum cleaner Brand : eureka Forbes Purchase shop : Reliance Digital Location: Prozone mall - coimbatore Complaint : purchased product not working properly.They told me that they will not give replacement. We are waiting since *...
Sep 10, 2019 by Raajasundharam
New Washing Machine Buyback not received (LG Electronics) Open
Currently I am Staying at Guwahati. On **th June, ****, I bought one LG washing Machine under exchange offer from Great Eastern Shop (dealer/supplier of LG), Rukminigaon, Guwahati. Once I visited the shop, I was informed about one exchange of...
Sep 09, 2019 by Madhab nath
Regarding request for warranty within warranty period (Mitashi Edutainment Private Limited) Open
Ref: Invoice No.- MP/****/SA/***** dated- **/**/**** of Great Eastern Retail Pvt Ltd. West Midnapore. Model – MiDE***v** HS Model No. – GR**************/SR No.- ************* Complaint No. – **************/ Dated: **/**/**** Extended ...
Sep 08, 2019 by Ashim Kumar Chai
Did not get any service for my product (TTK Prestige ) Open
I bought a TTK prestige LPG stove. The stove is producing low flame on the burner so I request a service two times on ttk prestige but I did not receive any service till now. I have my both complain number below....
Sep 07, 2019 by Shubhanshu Agarwal
Defective furniture received (Hometown) Open
I bought a low sitting bed from Hometown online. It was assembled by the company executive. While I was confirming the size of a mattress the upper surface developed a crack. I contacted their customer care. After the technician visit who took ...
Sep 07, 2019 by Kiran Arora
Inverter AC PCB got faulty very poor service from Diakin (Diakin India Pvt Ltd) Closed
The Daikin inverter AC quality is very poor. I purchased * inverter AC in **** both are not running fine after * year only. First AC cooling coil has rusted within the first year only another AC PCB part got faulty. I booked a complaint on **th...
Sep 07, 2019 by Ashish Mathur
Refrigerator not getting replace under warranty (Whirlpool) Open
I had purchased a double door refrigerator in last year may month. My refrigerator is not working good from last * months. I had a complaint so many times but not able to get any good solution. Item details -- whirlpool *** l *-star frost fre...
Sep 06, 2019 by Kapil Fozdar
Pitaplilly edapally not providing after sales service (PITTAPILLY & BUTTERFLY) Closed
We bought one Butterfly gas stove it was a complaint. the company replaced with a new stove and new stove also complaint no seller or no technician attending the phone. we lost the trust in butterfly stove, we want **,***.** compensation and a ...
Sep 04, 2019 by Tony Thomas Palathingal
Defected stabilizer installed (Whirlpool) Closed
Whirlpool stabilizer purchased with *-year replacement guarantee * times replaced since I have purchased in * year still not working. PCB of my AC is fused due to this stabilizer. Complaint number LKO*********....
Sep 04, 2019 by Rajat Gupta
Regarding window cooler (Desert cooler) Closed
Cooler ki moter kharab ho gyi ** din phle shopkeeper ko complaint ki usne bola sir * din baad isko me dikhwata hun. To unhone check karaya to us time fan motor kharab nikli to wo bole mere pass abhi new motor nahi hai me is motor ko le jaa raha...
Sep 04, 2019 by Hemant kumar
Washing machine repair complaint (Godrej Appliances) Open
I have complained about Godrej customer care. About * months ago my washing machine is not properly working. The company sent one man (Virendra Emp code is ******) of Godrej company and tell me some parts are not working and change this part a...
Sep 03, 2019 by Nitin Kumar Srivastav
Defective product received (Whirpool ) Open
A defective product received. I called whirlpool during the warranty period. Service team came. Filled nitrogen to check for leakage. After * days we called back to find out when are they coming to repair. To that, we were asked to give the rea...
Sep 03, 2019 by Mamta Mehta
Dryer is not working (IFB) Closed
Purchase dryer on *nd August through Amazon. Delivered the machine on *rd of Aug **. Installed on *the Aug-**. From *th August it is not working. They promised to replace and given replace ID No ********** on **-**-**. They are failed to replac...
Sep 03, 2019 by NAGABHUSHANAM VADDEPALLY
Faulty ac sold (Balaji Enterprises) Open
I have purchased the following articles from M/s BALAJI ENTERPRISES” (GSTN no: **AATFB****A*ZE) situated at Brijesh Nagar, Paper Mill Road, Saharanpur -****** (Uttar Pradesh) on **.**.**** A. Lloyd *.* Ton Split Inverter AC x ** = Rs. *****...
Sep 02, 2019 by NEERAJ SAINTRA
Fraudulent sale of goods marked not for retail sale (Samsung India Electronics India Private Ltd) Open
This is a complaint against Samsung India for fraudulent selling of goods not meant for retail sale. Samsung product part number GH **-*****A for Gear VR headset mentions " NOT FOR RETAIL SALE " was sold to me on ** August **** by Samsung Autho...
Sep 02, 2019 by PALLAB MUKHERJEE
Voltas ac service (Voltas Ac ) Open
We had purchased the voltas inverter ac from Ludhiana in ****. On ** April ****, a serviceman from voltas came to home for service but after that service gas leakage happened and water leakage was also there. We did the complaint and they came ...
Sep 01, 2019 by Seema bajaj
