- International flight return ticket cancelled but refund is not given Closed
I booked a partially refundable international flight ticket ( for my wife ) from New Delhi to New York (USA) and back to Delhi from yatra.com of Rs. *****.
The return flight was much delayed by more than * hrs due to which I cancelled it with airlines Air India. As per the airline policy, there would be no cancellation charges by the airline due to delayed flight by more than * hrs and they several times confirmed it through its customer care. But when I demanded the applicable refund from Yatra.com over customer care, they denied it saying that cancellation charges are more than the claimed refund which is not actually possible at all.
As per the yatra cancellation charges of the partially refundable ticket is Rs. **** through customer care and Rs. **** through online cancellation. Though online cancellation and refund claim on yatra.com is not active. So continuously I am demanding my refund which is approx (*****- **** = Rs ***** approx) for the return flight.
Yatra.com as a travel agent cannot alter the flight charges after the cancellation of the ticket. The day when I booked the ticket through yatra.com, the split Air India flight charges from Delhi to New York was ***** and New York to Delhi was Rs ***** approx
-I demand my applicable refund of my return ticket.
- I demand transparency in split fares of the combined ticket.
I request you to do the needful. Applicable documents are attached to this.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
"Thank you Voxya. Your efforts and help towards society and people like us are appreciated."
I booked flight tickets worth Rs.**** via yatra.com. Yatra ref no.*************..The flight was cancelled by airline itself and got email regarding this.. But yatra.com gave me only Rs.*** as refund..My complaint is firstly yatra.com failed to...
Sep 14, 2020 by JICKSON K. JOHN
I had made a booking from Mumbai to patna for **th Sep but the confirmation mail or ticket did not came and the money got deducted from the bank. I had paid from phone pe. Kindly refund my amount or send me the confirmation details. ...
Sep 10, 2020 by AMITABH SHARMA
i had booked a return ticket from delhi to melbourne and cancelled same in April **** due to ongoing pandemic. Now scene is that even though the airlines (Air India) have refunded the amount(have proof of same,already submitted to yatra) .yatr...
Sep 05, 2020 by Neelamber Singh Mander
*. Yatra.com customer service is poor. They are not attending emails/calls *. I initiated the refund process * week before no response from them *. Every time when I check the refund status, I get the ready-made answer as below The refund pr...
Aug 25, 2020 by Karthik VV
One Booking is done on **th Aug'**, after cancellation of bus I have to booked in another bus and again bus operator cancelled booking due which my two booking money is blocked with Yatra.com. I have mail to support yatra.com but no response ye...
Aug 23, 2020 by Jigar Rawal