- International flight return ticket cancelled but refund is not given Closed
MOHIT SONI filed this complaint against Yatra.com on Apr 23, 2019
I booked a partially refundable international flight ticket ( for my wife ) from New Delhi to New York (USA) and back to Delhi from yatra.com of Rs. *****.
The return flight was much delayed by more than * hrs due to which I cancelled it with airlines Air India. As per the airline policy, there would be no cancellation charges by the airline due to delayed flight by more than * hrs and they several times confirmed it through its customer care. But when I demanded the applicable refund from Yatra.com over customer care, they denied it saying that cancellation charges are more than the claimed refund which is not actually possible at all.
As per the yatra cancellation charges of the partially refundable ticket is Rs. **** through customer care and Rs. **** through online cancellation. Though online cancellation and refund claim on yatra.com is not active. So continuously I am demanding my refund which is approx (*****- **** = Rs ***** approx) for the return flight.
Yatra.com as a travel agent cannot alter the flight charges after the cancellation of the ticket. The day when I booked the ticket through yatra.com, the split Air India flight charges from Delhi to New York was ***** and New York to Delhi was Rs ***** approx
-I demand my applicable refund of my return ticket.
- I demand transparency in split fares of the combined ticket.
I request you to do the needful. Applicable documents are attached to this.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Frustrated? File a Complaint
"I am very satisfied as I got an instant resolution from make my trip for my grievance."
Yatra.com - Nonrefund of Cancelled Ticket Amount Closed
My spouse and my son were scheduled to travel on **/**/**** from Dar Es Salaam, Tanzania to Mumbai, however, the Airline company Air Tanzania refused them to board by stating that their tickets are not confirmed by the Ticket Agent in my case i...
May 14, 2023 by Ankit Maheshbhai Patadia
Yatra.com - Flight Booking Refund Closed
During Flight Booking,Amount is deducted from my account,however ticket was not booked....
May 14, 2023 by Sameet Purohit
Yatra.com - Regarding Flight confirmation at yatra com Closed
I have booked three flight tickets for that i payed ***** for bangalore to lucknow ticket but i haven't received any flight ticket...
Apr 01, 2023 by Chitra Kushwaha
Yatra.com - Refund not received from Yatra Closed
I booked flight through Yatra Online Pvt Ltd and had to cancel the flight due to work. The flight was Indigo flight. I checked with Indigo, they have initiated the refund and is pending with Yatra. Flight Details - PNR : VQIMHZ Passenger...
Mar 27, 2023 by Deepika Sharma
Yatra.com - Refund from yatra Closed
I have booked train tickets from yatra and they took money from my bank I made payment money got debited but ticket status is showing as cancelled on yatra app...
Jan 24, 2023 by Shubham gupta