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Case Details
Personal Info
Resolution
Eureka Forbes - Servicing not done even after a week Closed
The servicing is not done till date, it's been almost a week. The technician came, but still did not do anything proper, even asked about the provision of proper technician number, nothing is provided by them. Extremely disappointed with them, ...
Aug 10, 2023 by MOHAMMED HASSAN
Eureka Forbes - Defective Product Eureka Forbes Open
Purchased Eureka Forbes Robo LVac Suction and Mopping With LDS navigation, App control and Electric water tank (Black) | B**G**J**H ( EF Robo Vac L Vac ) HSN:******** from Amzon on *th Dec ****. After**th February **** the product stopped worki...
Aug 24, 2022 by VAMSHIKRISHNA
Eureka Forbes - Dishonouring Warranty Service Open
Bought a Zerobend MOPnVAC from Eureka Forbes on **th August ****. The equipment had breakdown and was deposited with their service partner on **th March ****. It had a warrantee period of ** months. Till the machine is not repaired even after r...
Aug 12, 2022 by Sunil Chandra Mishra
Eureka Forbes - Water purifier very bad service Closed
Even after one week, of reporting the fault remains unattended....
Jul 12, 2022 by Mr SURESHKUMAR K
Eureka Forbes - No Proper response from Eureka Forbes Eureka Forbes Open
Hello Team, I Am A New Customer To Eureka Forbes And Purchased Below * Products On **th June ****.... *)Water Softener-***** *)AquaGuard-***** *)Vacuum Cleaner-***** The Reason For Raising This Complaint Is, I Have Tried Reaching Custo...
Dec 13, 2021 by Santhosh
Eureka Forbes - No Proper response from Eureka Forbes Closed
Hello Team, I am a new customer to Eureka Forbes and purchased below * products on **th June ****.... *)Water Softener-***** *)AquaGuard-***** *)Vacuum cleaner-***** The reason for raising this complaint is, I have tried reaching cust...
Nov 22, 2021 by Santhosh
Eureka Forbes - Eureka Forbes Fake sales service Open
I brought both Vaccum Cleaner as well as Air Purifier. The vaccume cleaner was having demo so, i took it. The Air Purifier demo was not there, so i was not interested. Based on sales person, if you are not happy with any product then we can ret...
Oct 05, 2021 by Shashikant Behera
Eureka Forbes - Not Able to Receive Free Service for split AC Closed
I have been chasing Eureka Forbes to get free service done for my split AC which lies within * year of permissible time to avail free company provided service. It's been a week that technician is not visiting my place and i have to follow-up wi...
Sep 30, 2021 by Khushboo Sharma
Eureka Forbes - Return Refund Related Open
My Name is Tejas Rathod & I had purchased Eureka Forbes water purifier from Eureka Forbes website on dated **th Aug. installation executive visited my home on **th Sept to install machine however machine did not work. Installation technician sa...
Sep 20, 2021 by Tejas Rathod
Eureka Forbes - Eureka forbes robo vac and mop spoilt in less than 10 days Closed
Purchased Eureka Forbes Robo Vac and mop on **st May **** via company sales person in Hyderabad. The machine has spoilt in just less than ** days and we have raised our first complaint immediately on **th May ****- complaint no. ********** foll...
Jul 14, 2021 by Kala Praturi
Eureka Forbes - Refund not received Closed
We had purchased Forbes Robo VAC N MOP from Eureka through company appointed sales executive under ** days money refund scheme vide ref. Invoice No. I*********** dated **th October **** (sales executive ID NO. *******) Due to not meeting expect...
Feb 09, 2021 by Ankush Shukla
Eureka Forbes - Charged more than the MRP Open
I purchased Euroclean Bravo from them. Their agent came twice, once for demo and once for delivery of the product. He delivered the product charged Rs.****/- from me and sent me an invoice by SMS after * days. In the invoice it is Rs.****/-. I ...
Dec 31, 2020 by Anuradha Kishore
Eureka Forbes - Product is damaged but not taking product back Closed
I had ordered a vaccum cleaner worth ***** from Eureka Forbes online.I had a damaged product ,they are not taking the product back...
Dec 02, 2020 by Boddukolla jacinth
Eureka Forbes - Service Issue with Eureka Forbes Open
I am facing issue with structural defect with the product i purchased in June **** so I had raised complaint [**********]regarding vacuum steem on **th OCT, a technician came on **st OCT and said since this product is in warranty so contact sal...
Nov 11, 2020 by Vibhakar Mishra
Eureka Forbes - AMC Commitments not being honoured Open
Eureka Forbes Customer Code********** I have an AMC of two years from mid-January ****. As per the contract, the company has to change filters twice within this period. So far filters have been changed only once. I raised a complaint on ...
Oct 18, 2020 by Nitya Nanda
Eureka Forbes - Eureka Forbes Aquaguard is not working Closed
I have purchased Eureka Forbes Aquasure from Aquaguard Delight-* litre on ** Feb **** and stopped working on ** Jun ****. I am continuously trying to contact them through email and phone but they are not doing anything. I have not received any ...
Jun 22, 2020 by Sumit kumar
Eureka Forbes - Service complaint Open
My water purifier is not working since **May ****. I have given complaint immediately on that day. After several follow up, technician call me on *th June and told filter is not available, when it will be available it will be changed. Even if I...
Jun 07, 2020 by Ashit Kumar Nayak
Eureka Forbes - Complaint not addressed despite several reminders Open
I have done AMC for my water purifier 'Infinity' vide attached receipt number ******* dated **.**.****. There was problem of water drippage from nozzle even after the completion of maintenance on the same day. I was told by Mr. Sapan of Eureka ...
Jun 03, 2020 by Gurucharan Singh
Eureka Forbes - Dr Aquaguard Enrich product not serviced Closed
My product was not serviced even after escalating the matter to the required concerned person Ronak Patel and he did not have a courtesy to respond to a single email. Today my warranty period has expired and the company wants me to renew the AM...
May 31, 2020 by Nikit Nathani
Eureka Forbes - Service Complaint not resolved Closed
My Eureka Forbes vogue is not working since ** January ****. I lodged a complaint against it on the same day. Till now it has not been resolved. Everytime I call them, they tell it will be resolved in * days. Even on March * one Mr. Rahul calle...
Mar 06, 2020 by NARAYANAN
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