How to file a complaint against Eureka Forbes?
- Go to "File a Complaint" page
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- Get refund / replacement / damages from Eureka Forbes
Eureka Forbes
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If you have an issue with the Eureka Forbes services, you could be entitled to a refund.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Eureka Forbes?
If you are not satisfied with Eureka Forbes, file a complaint now:
1. Go to "File a Complaint" page
2. Choose Eureka Forbes and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Eureka Forbes
But before filing a complaint, you should
a. Contact the customer support of Eureka Forbes first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Eureka Forbes - Eureka forbes robo vac and mop spoilt in less than 10 days Closed
Purchased Eureka Forbes Robo Vac and mop on **st May **** via company sales person in Hyderabad. The machine has spoilt in just less than ** days and we have raised our first complaint immediately on **th May ****- complaint no. ********** foll...
Jul 14, 2021 by Kala Praturi
Eureka Forbes - Refund not received Closed
We had purchased Forbes Robo VAC N MOP from Eureka through company appointed sales executive under ** days money refund scheme vide ref. Invoice No. I*********** dated **th October **** (sales executive ID NO. *******) Due to not meeting expect...
Feb 09, 2021 by Ankush Shukla
Eureka Forbes - Charged more than the MRP Open
I purchased Euroclean Bravo from them. Their agent came twice, once for demo and once for delivery of the product. He delivered the product charged Rs.****/- from me and sent me an invoice by SMS after * days. In the invoice it is Rs.****/-. I ...
Dec 31, 2020 by Anuradha Kishore
Eureka Forbes - Product is damaged but not taking product back Closed
I had ordered a vaccum cleaner worth ***** from Eureka Forbes online.I had a damaged product ,they are not taking the product back...
Dec 02, 2020 by Boddukolla jacinth
Eureka Forbes - Service Issue with Eureka Forbes Open
I am facing issue with structural defect with the product i purchased in June **** so I had raised complaint [**********]regarding vacuum steem on **th OCT, a technician came on **st OCT and said since this product is in warranty so contact sal...
Nov 11, 2020 by Vibhakar Mishra
Eureka Forbes - AMC Commitments not being honoured Open
Eureka Forbes Customer Code********** I have an AMC of two years from mid-January ****. As per the contract, the company has to change filters twice within this period. So far filters have been changed only once. I raised a complaint on ...
Oct 18, 2020 by Nitya Nanda
Eureka Forbes - Eureka Forbes Aquaguard is not working Closed
I have purchased Eureka Forbes Aquasure from Aquaguard Delight-* litre on ** Feb **** and stopped working on ** Jun ****. I am continuously trying to contact them through email and phone but they are not doing anything. I have not received any ...
Jun 22, 2020 by Sumit kumar
Eureka Forbes - Service complaint Open
My water purifier is not working since **May ****. I have given complaint immediately on that day. After several follow up, technician call me on *th June and told filter is not available, when it will be available it will be changed. Even if I...
Jun 07, 2020 by Ashit Kumar Nayak
Eureka Forbes - Complaint not addressed despite several reminders Open
I have done AMC for my water purifier 'Infinity' vide attached receipt number ******* dated **.**.****. There was problem of water drippage from nozzle even after the completion of maintenance on the same day. I was told by Mr. Sapan of Eureka ...
Jun 03, 2020 by Gurucharan Singh
Eureka Forbes - Dr Aquaguard Enrich product not serviced Closed
My product was not serviced even after escalating the matter to the required concerned person Ronak Patel and he did not have a courtesy to respond to a single email. Today my warranty period has expired and the company wants me to renew the AM...
May 31, 2020 by Nikit Nathani
Eureka Forbes - Service Complaint not resolved Closed
My Eureka Forbes vogue is not working since ** January ****. I lodged a complaint against it on the same day. Till now it has not been resolved. Everytime I call them, they tell it will be resolved in * days. Even on March * one Mr. Rahul calle...
Mar 06, 2020 by NARAYANAN
Eureka Forbes - Worst Aqua guard water purifier and their services Closed
Eureka forbes guys are very good at woo customers to renew AMC at hectic price. But their product stands at essential hours dead. As I bought Aqua Guard Genius water purifier an year ago for about Rs. ***** and they told me to buy AMC of around...
Jan 08, 2020 by Sadashiv
Eureka Forbes - Product replacement issue Open
i have purchased Eureka Forbes wet and dry vacuum cleaner on **-**-**** from Vijay sales. Now the product is not working and when i contact Eureka customer support team they didn't respond and resolve the issue and never reply, Once a technici...
Nov 26, 2019 by RAHUL RAJ
Eureka Forbes - Eureka forbes given wrong assurance and product Closed
We have contacted the Trichy sales team to get correct water purifier for our home and they came to our house and took all the tests and informed the product name based on our water hardness and they given assurance that this product will chang...
Oct 12, 2019 by EASAKIMUTHU
Eureka Forbes - Product not working properly Closed
Product: Vacuum cleaner Brand : eureka Forbes Purchase shop : Reliance Digital Location: Prozone mall - coimbatore Complaint : purchased product not working properly.They told me that they will not give replacement. We are waiting since *...
Sep 10, 2019 by Raajasundharam
Eureka Forbes - Fraud Service not provided in AMC Open
I have registered for service on **th august ****. I received a message saying that Subhash babu will visit after * pm. However, he did not visit. I called the zonal agency owner in Aligarh, Mr Manmohan, but he did not pick my phone. I feel tha...
Sep 09, 2019 by Sharad Kumar Gupta
Eureka Forbes - Aquaguard service charges taken without any service Open
I had booked for general service of aquaguard purifier "Forbes crystal" yon July **th **** with service request no. **********. I had clearly mentioned that I want filters to be changed while booking the service. The technician came the next da...
Jul 12, 2019 by Aditi shekhar
Eureka Forbes - Incomplete installation done Closed
On ** April I purchased Eureka Forbes water purifier from a dealer named Harsha which was to be installed on ** April. But not until ** April and after multiple calls the engineer finally attended. However, he did not complete the installation ...
May 20, 2019 by Ankul Shetty
Eureka Forbes - Replacement of defected water purifier Closed
This is brought to you kind notice that I have ordered Eureka Forbes Aquasure from Aquaguard Splash RO+UV+MTDS *-Litre Water Purifier on dated **th Feb **** from Amazon and delivered on *nd March ****. The water purifier has been installed on *...
May 01, 2019 by Chet Ram
Eureka Forbes - Service not provide even after purchasing AMC Closed
Purchased * years Dr Aqua guard AMC from Eureka Forbes with condition that they provide * minimum service in every * months. But in *.* years they provide only * services that too after making so many calls to the service centre. One of the wor...
Mar 28, 2019 by Asheesh Kumar Dogra
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