Eureka Forbes - Service Issue with Eureka Forbes ^Open

I am facing issue with structural defect with the product i purchased in June **** so I had raised complaint [**********]regarding vacuum steem on **th OCT, a technician came on **st OCT and said since this product is in warranty so contact sal...

Nov 11, 2020 by Vibhakar Mishra

Eureka Forbes - AMC Commitments not being honoured ^Open

Eureka Forbes Customer Code********** I have an AMC of two years from mid-January ****. As per the contract, the company has to change filters twice within this period. So far filters have been changed only once. I raised a complaint on ...

Oct 18, 2020 by Nitya Nanda

Eureka Forbes - Eureka Forbes Aquaguard is not working ^Closed

I have purchased Eureka Forbes Aquasure from Aquaguard Delight-* litre on ** Feb **** and stopped working on ** Jun ****. I am continuously trying to contact them through email and phone but they are not doing anything. I have not received any ...

Jun 22, 2020 by Sumit kumar

Eureka Forbes - Service complaint ^Open

My water purifier is not working since **May ****. I have given complaint immediately on that day. After several follow up, technician call me on *th June and told filter is not available, when it will be available it will be changed. Even if I...

Jun 07, 2020 by Ashit Kumar Nayak

Eureka Forbes - Complaint not addressed despite several reminders ^Open

I have done AMC for my water purifier 'Infinity' vide attached receipt number ******* dated **.**.****. There was problem of water drippage from nozzle even after the completion of maintenance on the same day. I was told by Mr. Sapan of Eureka ...

Jun 03, 2020 by Gurucharan Singh

Eureka Forbes - Dr Aquaguard Enrich product not serviced ^Closed

My product was not serviced even after escalating the matter to the required concerned person Ronak Patel and he did not have a courtesy to respond to a single email. Today my warranty period has expired and the company wants me to renew the AM...

May 31, 2020 by Nikit Nathani

Eureka Forbes - Service Complaint not resolved ^Closed

My Eureka Forbes vogue is not working since ** January ****. I lodged a complaint against it on the same day. Till now it has not been resolved. Everytime I call them, they tell it will be resolved in * days. Even on March * one Mr. Rahul calle...

Mar 06, 2020 by NARAYANAN

Eureka Forbes - Worst Aqua guard water purifier and their services ^Closed

Eureka forbes guys are very good at woo customers to renew AMC at hectic price. But their product stands at essential hours dead. As I bought Aqua Guard Genius water purifier an year ago for about Rs. ***** and they told me to buy AMC of around...

Jan 08, 2020 by Sadashiv

Eureka Forbes - Product replacement issue ^Open

i have purchased Eureka Forbes wet and dry vacuum cleaner on **-**-**** from Vijay sales. Now the product is not working and when i contact Eureka customer support team they didn't respond and resolve the issue and never reply, Once a technici...

Nov 26, 2019 by RAHUL RAJ

Eureka Forbes - Eureka forbes given wrong assurance and product ^Closed

We have contacted the Trichy sales team to get correct water purifier for our home and they came to our house and took all the tests and informed the product name based on our water hardness and they given assurance that this product will chang...

Oct 12, 2019 by EASAKIMUTHU

Eureka Forbes - Product not working properly ^Closed

Product: Vacuum cleaner Brand : eureka Forbes Purchase shop : Reliance Digital Location: Prozone mall - coimbatore Complaint : purchased product not working properly.They told me that they will not give replacement. We are waiting since *...

Sep 10, 2019 by Raajasundharam

Eureka Forbes - Fraud Service not provided in AMC ^Open

I have registered for service on **th august ****. I received a message saying that Subhash babu will visit after * pm. However, he did not visit. I called the zonal agency owner in Aligarh, Mr Manmohan, but he did not pick my phone. I feel tha...

Sep 09, 2019 by Sharad Kumar Gupta

Eureka Forbes - Aquaguard service charges taken without any service ^Open

I had booked for general service of aquaguard purifier "Forbes crystal" yon July **th **** with service request no. **********. I had clearly mentioned that I want filters to be changed while booking the service. The technician came the next da...

Jul 12, 2019 by Aditi shekhar

Eureka Forbes - Incomplete installation done ^Closed

On ** April I purchased Eureka Forbes water purifier from a dealer named Harsha which was to be installed on ** April. But not until ** April and after multiple calls the engineer finally attended. However, he did not complete the installation ...

May 20, 2019 by Ankul Shetty

Eureka Forbes - Replacement of defected water purifier ^Closed

This is brought to you kind notice that I have ordered Eureka Forbes Aquasure from Aquaguard Splash RO+UV+MTDS *-Litre Water Purifier on dated **th Feb **** from Amazon and delivered on *nd March ****. The water purifier has been installed on *...

May 01, 2019 by Chet Ram

Eureka Forbes - Service not provide even after purchasing AMC ^Closed

Purchased * years Dr Aqua guard AMC from Eureka Forbes with condition that they provide * minimum service in every * months. But in *.* years they provide only * services that too after making so many calls to the service centre. One of the wor...

Mar 28, 2019 by Asheesh Kumar Dogra

Eureka Forbes - Wrong information given ^Open

Wrong information was given by Senior Team Leader Mr Vijay Kumar Singh ( Mob ****** ****)of Eureka Forbes. *) He came to my place to sell NRICH ( Dr Aquaguard) in exchange for old aquaguard of the same company. *) I showed him the water conne...

Mar 25, 2019 by SHANTA DEVI CHAND

Eureka Forbes - Neither installing water purifier nor returning product ^Closed

I bought a new purifier on **-*-** through Amazon. It delivered on **-*-**. Till date **-*-** neither installation was done nor return request is processed. The last date of ** days return policy is **-*-**. All customer care calls and emails m...

Mar 21, 2019 by Divy sen

Eureka Forbes - Aquaguard water filter problem ^Open

I purchased Aquaguard on **.**.**** for **,*** but I got a bill of ****/- only. I got white box packaging as soon as it got a problem they again replaced with brown box machine. On top of that it has been troubling me every month for one or the...

Mar 05, 2019 by MD ASIF ALI

Eureka Forbes - Mis selling of ro booster pump ^Open

I purchased an eureka Forbes to aquaguard Maxima nxt model in July ****. Their engineers came for the installation. And they said to buy a ro booster motor. Otherwise the ro wouldn't work. I purchased the same in around **** Rs. It stopped work...

Feb 08, 2019 by Kundan Singh

Eureka Forbes - Money Refund ^Closed

I have ordered Vacum Cleaner WD X* on **st December **** & i have made online payment for the same Rs *****/-. Customer Id - **********., as item was not available i had cancelled the order, that time they told me i will get my money back wi...

Feb 07, 2019 by Rohit Khera

Eureka Forbes - Servive is not provide ^Closed

I have a eurokea water purifier purchased in april **** which is not working as no water supply which means it needs a filters sercivcng. I lodge a complaint on a company number and they provide us a complaint no. ********** and said they need ...

Jan 07, 2019 by Yash agarwal

Eureka Forbes - Service notprovided ^Open

I have a Eureka Forbes vacuum cleaner. Its dirt collecting bag got torn. The Eureka Forbes representative Mr.Rajeev, Phone no.********** promised to replace it and suggested annual maintenance contract which I agreed to and paid him Rs.****/, ...

Sep 19, 2018 by Vivian Parvez Cheema

Eureka Forbes - Product fail in 7 days after purchase ^Open

I have purchased eureka forbes trendy steel vaccum cleaner on **/**/**** from Kumar and Kumar enterprises tiptur karnataka. On **/**/**** while using the vaccum cleaner it stopped working bu itself and after that not all getting on. My complain...

May 08, 2018 by Shashidhar N C

Eureka Forbes - Service not provide ^Open

I am ** Year old customers aquagard water purifier. **aug **** I made a request about service. After two days technician come and ask for charges. He say this thing without changes I can do it. Even I had valid EMC. Still I have copy of EMC an...

May 01, 2018 by Pintu Kumar

Eureka Forbes - Fraudulent service done by sanjeev of Aquaguard RO at our house in telco jamshedpur ^Closed

The person identified as an employee of eureka and charged **** for complete servicing .within * months the membrane starts improper functioning.today when he comes he again wants to replace the membrane charging fresh ****...

Jan 03, 2018 by Avinash

Eureka Forbes - After Sales Services not provided ^Closed

I have an RO Purifier from Eureka Forbes that is not functioning since ** days. With a valid AMC Contract, even after repeated complaints and follow-up, they don't seem to fix the problem or are delaying it. Complaint# numbers: **********, ****...

Oct 31, 2017 by karthikeyan

Eureka Forbes - Refund not done ^Open

I have purchased vacuum cleaner on June **th. Package delivered on **th June. Raised the return request on **th June. But return is not yet done, not providing any details on when they will return the money back....

Aug 08, 2017 by bhawesh agrawal

Eureka Forbes - Unreasonable Service charges ^Open

I have purchased Aquagaurd * years back. I had just small issue regarding candle change of the product so called up service center person at home. I was shocked to see the service charges charged to me for just a candle change. Candle change ...

Apr 26, 2017 by Prachi Sharma

Eureka Forbes - Need my money back ^Closed

I purchased Aqua guard Aquaflow on ** Nov **** from local dealer at Kanpur. It was installed by the company service engineer on the next day. After the installation we told the engineer that the water taste is not appropriate but he said it wil...

Jan 02, 2017 by Amita Singh

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