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Eureka Forbes - Service not provide even after purchasing AMC ^Closed

Purchased 3 years Dr Aqua guard AMC from Eureka Forbes with condition that they provide 1 minimum service in every 6 months. But in 2.5 years they provide only 2 services that too after making so many calls to the service centre. One of the wor...

Mar 28, 2019 by Asheesh Kumar Dogra

Eureka Forbes - Wrong information given ^Open

Wrong information was given by Senior Team Leader Mr Vijay Kumar Singh ( Mob 970256 0154)of Eureka Forbes. 1) He came to my place to sell NRICH ( Dr Aquaguard) in exchange for old aquaguard of the same company. 2) I showed him the water conne...

Mar 25, 2019 by SHANTA DEVI CHAND

Eureka Forbes - Neither installing water purifier nor returning product ^Closed

I bought a new purifier on 10-3-19 through Amazon. It delivered on 14-3-19. Till date 21-3-19 neither installation was done nor return request is processed. The last date of 10 days return policy is 25-3-19. All customer care calls and emails m...

Mar 21, 2019 by Divy sen

Eureka Forbes - Aquaguard water filter problem ^Open

I purchased Aquaguard on 07.09.2018 for 10,600 but I got a bill of 9690/- only. I got white box packaging as soon as it got a problem they again replaced with brown box machine. On top of that it has been troubling me every month for one or the...

Mar 05, 2019 by MD ASIF ALI

Eureka Forbes - Mis selling of ro booster pump ^Open

I purchased an eureka Forbes to aquaguard Maxima nxt model in July 2018. Their engineers came for the installation. And they said to buy a ro booster motor. Otherwise the ro wouldn't work. I purchased the same in around 2700 Rs. It stopped work...

Feb 08, 2019 by Kundan Singh

Eureka Forbes - Money Refund ^Closed

I have ordered Vacum Cleaner WD X2 on 31st December 2018 & i have made online payment for the same Rs 14790/-. Customer Id - 8001142011., as item was not available i had cancelled the order, that time they told me i will get my money back wi...

Feb 07, 2019 by Rohit Khera

Eureka Forbes - Servive is not provide ^Closed

I have a eurokea water purifier purchased in april 2018 which is not working as no water supply which means it needs a filters sercivcng. I lodge a complaint on a company number and they provide us a complaint no. 2010790972 and said they need ...

Jan 07, 2019 by Yash agarwal

Eureka Forbes - Service notprovided ^Open

I have a Eureka Forbes vacuum cleaner. Its dirt collecting bag got torn. The Eureka Forbes representative Mr.Rajeev, Phone no.8107630467 promised to replace it and suggested annual maintenance contract which I agreed to and paid him Rs.2370/, ...

Sep 19, 2018 by Vivian Parvez Cheema

Eureka Forbes - Product fail in 7 days after purchase ^Open

I have purchased eureka forbes trendy steel vaccum cleaner on 30/04/2018 from Kumar and Kumar enterprises tiptur karnataka. On 07/05/2018 while using the vaccum cleaner it stopped working bu itself and after that not all getting on. My complain...

May 08, 2018 by Shashidhar N C

Eureka Forbes - Service not provide ^Open

I am 10 Year old customers aquagard water purifier. 20aug 2016 I made a request about service. After two days technician come and ask for charges. He say this thing without changes I can do it. Even I had valid EMC. Still I have copy of EMC an...

May 01, 2018 by Pintu Kumar

Eureka Forbes - Fraudulent service done by sanjeev of Aquaguard RO at our house in telco jamshedpur ^Closed

The person identified as an employee of eureka and charged 3200 for complete servicing .within 3 months the membrane starts improper functioning.today when he comes he again wants to replace the membrane charging fresh 2500...

Jan 03, 2018 by Avinash

Eureka Forbes - After Sales Services not provided ^Closed

I have an RO Purifier from Eureka Forbes that is not functioning since 18 days. With a valid AMC Contract, even after repeated complaints and follow-up, they don't seem to fix the problem or are delaying it. Complaint# numbers: 2005168517, 2005...

Oct 31, 2017 by karthikeyan

Eureka Forbes - Refund not done ^Open

I have purchased vacuum cleaner on June 19th. Package delivered on 27th June. Raised the return request on 29th June. But return is not yet done, not providing any details on when they will return the money back....

Aug 08, 2017 by bhawesh agrawal

Eureka Forbes - Unreasonable Service charges ^Open

I have purchased Aquagaurd 3 years back. I had just small issue regarding candle change of the product so called up service center person at home. I was shocked to see the service charges charged to me for just a candle change. Candle change ...

Apr 26, 2017 by Prachi Sharma

Eureka Forbes - Need my money back ^Closed

I purchased Aqua guard Aquaflow on 12 Nov 2016 from local dealer at Kanpur. It was installed by the company service engineer on the next day. After the installation we told the engineer that the water taste is not appropriate but he said it wil...

Jan 02, 2017 by Amita Singh

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