- Chassis mismatch on purchase Closed
On purchase of tata ace gold from Lb Nagar showroom on ** Feb ****, we found chassis number is not matching on track with the one on the vehicle. When asked the sales executive he then gave us a noc letter from their company and promised to get the vehicle registered in *-* days. It's been nearly a month and there's no response from tata motors team. I have contacted the sales manager and other team heads and all of them are ignoring my appeal. When asked if I get my emi they said it will be debited only after a month of registration but today morning on ** March **** I received a message that emi of **** will be debited on * April ****. I have not been informed about my emi nor any documents has been given to me. I'm struggling to resolve the issue with them for ** days. Today when I informed salesman about the emi, he is just ignoring me. I have already lost a month salary to the driver and a month emi to tata motors and earning of ***** from the vehicle which is just sitting in my garage.
Are you brand?
Are you Lawyer?
An apology letter from company official
Get refund or credit for your purchase
Get damages for financial loss and mental agony
"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."