Byjus
- Cheating on refund by Byjus Closed
Mohammed Ashfaque filed this complaint against Byjus on Sep 14, 2019
We purchased Byju's learning App for grade *th and *th. TNL ************ Dt **-*-** with a condition that that the Kit can be returned back if the request is made within ** days as per Byju's return and cancellation policy .Accordingly we made a request for cancellation of the Kit within the stipulated time limit and a confirmation was received on * july **** by one Mr Prajwal B from cancellation@byjus.com stating that the request for cancellation is being forwarded to the concerned Dept.for neccessary action. A series of phone calls followed since then with their local representative, their Call centre reps and Mentor Mr Abuaslam yielding NO RESULTS. Finally we received a call from the Manager of the concerned Dept Ms Sutata declining the refund and also declining our request for a confirmatory Email from their end about the NON Refund.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Byjus
Resolved
Frustrated? File a Complaint
Clear Trip
"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."
Tangella Mallikarjuna Raju
Related Complaints
Byjus - Byjus deducting my emi even after cancellation of subscription Closed
I was contacted by byjus councillor logesh n convinced me to take a trial of ** days of early learning program by byjus he said it’s totally free but asked to register my card if I want to continue the subscription if I cancel the trial the ...
Apr 07, 2022 by Dr Ramya
Byjus - Cancel but not return Closed
For my baby byjus In the learning app Was added In it they said ** days trial period If you are not satisfied with the kit was to return. I called and requested to cancel. When they said costomer care That they will contact from They have not ...
Apr 07, 2022 by Muhammed Abrar
Byjus - Not satisfy from byjus service they cheating Closed
Before joining in byjus, they're promised to me online teaching will be there and all subjects We will take care.But after payment there is no response and only recorded videos are available in app....
Apr 05, 2022 by DUDDU
Byjus - Refund Closed
I sent an email to BYJU's *th March.. almost * month has passed.. the team does not have the courtesy to reply to that. I simply requested that my son not take interest and I want my money back. During the time of counseling the team clearly sa...
Apr 02, 2022 by Shiksha
Byjus - Wrong commitment Closed
Byjus's mentor tells you that you can cancel this subscription any time and you got the remaining amount refunded. Now they tell me we don't have to cancel the policy. I want a zoom recording of that time call * the July * pm...
Mar 18, 2022 by Prajakta Shinde