- Cheating on refund by Byjus Closed
We purchased Byju's learning App for grade *th and *th. TNL ************ Dt **-*-** with a condition that that the Kit can be returned back if the request is made within ** days as per Byju's return and cancellation policy .Accordingly we made a request for cancellation of the Kit within the stipulated time limit and a confirmation was received on * july **** by one Mr Prajwal B from email@example.com stating that the request for cancellation is being forwarded to the concerned Dept.for neccessary action. A series of phone calls followed since then with their local representative, their Call centre reps and Mentor Mr Abuaslam yielding NO RESULTS. Finally we received a call from the Manager of the concerned Dept Ms Sutata declining the refund and also declining our request for a confirmatory Email from their end about the NON Refund.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."
After * weeks i received my birthday gift and when I opened the package it was damaged....
Oct 05, 2020 by Mohit Suman
As per byjus commitment I should be able to cancel my subscription under ** days of delivery. I placed a request for the same under ** days and it’s been approx. * months I’m struggling with this issue. Every time when I call they have a ve...
Sep 29, 2020 by Mehul sahu
I purchased IAS tablet course which is valid till **** from Byjus, in the month of February i wanted to explore optional courses, for which i was told to pay additional amount, i had spoken with one of your agent and he informed me, since you ...
Sep 23, 2020 by Mohammed Suhaib
I have chosen Byju's one year subscription for my baby they send the wrong study matterial I informed to the team no one is responding....then I made request to cancel my EMI n they accept that problem is from our side they said sorry also...no...
Sep 21, 2020 by Ranjit
Hello, We opted for Byju's one year course & during initial discussion their executive provide lots of false information (which we don't know that time) & we believe his words & got agreed to take that course. During the final discussion, anot...
Sep 04, 2020 by Karuna Nidhi Sarohiwal