Byjus
- Cheating on refund by Byjus Closed
Mohammed Ashfaque filed this complaint against Byjus on Sep 14, 2019
We purchased Byju's learning App for grade *th and *th. TNL ************ Dt **-*-** with a condition that that the Kit can be returned back if the request is made within ** days as per Byju's return and cancellation policy .Accordingly we made a request for cancellation of the Kit within the stipulated time limit and a confirmation was received on * july **** by one Mr Prajwal B from cancellation@byjus.com stating that the request for cancellation is being forwarded to the concerned Dept.for neccessary action. A series of phone calls followed since then with their local representative, their Call centre reps and Mentor Mr Abuaslam yielding NO RESULTS. Finally we received a call from the Manager of the concerned Dept Ms Sutata declining the refund and also declining our request for a confirmatory Email from their end about the NON Refund.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Byjus
Resolved
Frustrated? File a Complaint
Spice Jet
"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."
TCS Prasad
Related Complaints
Byjus - Byjus Course not accessible But fees being deducted regularly Closed
I purchased byjus tablet learning course. The device suddenly stopped reading the memory card. The card showed same type of error on all devices that I tried. So I raised a replacement request and received a new one but the same error repeats. ...
Sep 01, 2024 by Sri Gomathi
Byjus - Cours fees paid fully Incedo not informed Closed
Complete course fees has been paid to Byjus last October and the finance company Incedo not informed and they keep sending RBI that I haven’t paid their loan and today I received a sms that I need to pay **** on *th September. One of the cal...
Sep 01, 2024 by Sathish Isaac
Byjus - Byjus not giving NOC after loan cancellation Closed
i have purchased order from byjus but i have cancelled the product and returned the product also and for first * year no amount got deducted from my account but after that they deduct my one month emi. i have contact then and asked them to prov...
Aug 20, 2024 by abhay ojha
Hi! My registered number is ********** I don't remember order ID. I've shared the video of the tab and how I've been facing issues. I've received a call & the person is saying I've to pay the balance amount and then he will replace with r...
Aug 03, 2024 by Siva Rama Krishna
Byjus - My loan wasn t closed while I have returned all tab thing under policy Closed
I have Purchased Byjus course of ***** rs And I returned under ** days according to policy . Everything clear in rupees **k ,I have paid *k instantly with phone pay ( I have proof) and Byjus counsellor open a unsecured loan without informing u...
Aug 01, 2024 by Saksham Singh
