Byjus
- Cheating on refund by Byjus Closed
Mohammed Ashfaque filed this complaint against Byjus on Sep 14, 2019
We purchased Byju's learning App for grade *th and *th. TNL ************ Dt **-*-** with a condition that that the Kit can be returned back if the request is made within ** days as per Byju's return and cancellation policy .Accordingly we made a request for cancellation of the Kit within the stipulated time limit and a confirmation was received on * july **** by one Mr Prajwal B from cancellation@byjus.com stating that the request for cancellation is being forwarded to the concerned Dept.for neccessary action. A series of phone calls followed since then with their local representative, their Call centre reps and Mentor Mr Abuaslam yielding NO RESULTS. Finally we received a call from the Manager of the concerned Dept Ms Sutata declining the refund and also declining our request for a confirmatory Email from their end about the NON Refund.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Byjus
Resolved
Frustrated? File a Complaint
Robu.in
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
Vijayasimha Ajarananda
Related Complaints
Byjus - Link not opening Closed
I purchased byjus app and received only online link that had not opened in our ipad and we didnot used it even ** day trial.But byjus going on debiting monthly emi even after cancelling the product.It is very fraud company. No information will ...
Jul 14, 2020 by Hemamalini
Byjus - Want to cancel byjus program of BHLP ias Closed
I habe been told diring the time of registration that in thjs emi facility if due to some reasons i am not in good financial condition i can cancell the course any time I made the Payment of **** as downpayment but now they are denying that ca...
Jul 01, 2020 by BANTI KUMAR
Byjus - Cancellation of Ms admission process Closed
I purchase the ms consultant and I have applied for the cancellation but they r not responding to my mail and calls...
Jun 25, 2020 by Giraj Sanwal B
Byjus - Bjus is not cancelling my subscription Closed
On **/*/**** one of the representative from Byjus enrolled me on Byjus IAS course, which the subscription started on **/*/****.The total amount of course fee was Rs ***** on which Rs ***** was paid and rest Rs ***** through Byjus Assure Loan(KY...
May 02, 2020 by Saimon
Byjus - Attendance not given Closed
I was an employee in the company. During the lockdown, due to COVID-**, employees were given work from home. Even though I was working from home I was marked absent just because I decided to resign. Now my mail ID's password have been changed....
Apr 02, 2020 by Mohammed Ahmed
