Resolve complaints to succeed in business
Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/
How it works
- Fill form to create account
- We verify business
- Login & start resolving
Voxya benefits
Building Customer Trust
Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.
Efficient Complaint Management
We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.
Quick Response
Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.
Resolve Complaint Quickly
As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.
Build Better Brand
Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.
Customer Loyalty & Retention
With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution.