File a Complaint against Hitachi Ac
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Hitachi Ac?
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a. Contact the customer support of Hitachi Ac first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Hitachi Ac - Unfair Trade practice Open
I had recently purchased * Hitachi Aircons. I was informed that the installation charge will be around Rs.*** (special offer) and materials cost at actual or market rates. At the time of installation, the technician purchased copper tube and co...
Oct 17, 2023 by Dominic Savio
Hitachi Ac - Recurring gas leakage of Hitachi split AC 1 5 Tons Open
I installed Hitachi split AC *.*Tons, model no. RSNG***HCEA, Serial No. SE***A***** at my residence in Indirapuram in year ****. Within a year in ****, i refilled gas due to leakage in outdoor pipe which was repaired by brazing. That year it ha...
Aug 12, 2023 by RAMANUJ GOHAIN BARUAH
Hitachi Ac - Namesake warranty of hitachi ac Open
I bought hitachi ac *.* ton window ac from amazon and after one month it was not woking properly...i complained many times but service provide by hitachi ac care center is just namesake... my product issue not resolved yet even thoug it is in ...
Aug 09, 2022 by Keshav aggarwal
Hitachi Ac - Mother control unit of external unit of split AC not working needs replacement Closed
I had purchased *.* ton split AC by Hitachi from Croma in April ****. The AC suddenly stopped working by end of September. Upon calling the service center, they sent a person to check, who informed the mother control unit of the external unit o...
Oct 23, 2021 by Ashutosh Kamat
Hitachi Ac - Remote not working Closed
Remote of ac not working i have change the remote but new remote also not working i think problem in the ac remote sensor...
Jun 06, 2021 by Robin kumar
Hitachi Ac - AC auto off problem facing after in outdoor servicing Closed
Previous month service centre team servicing indoor and outdoor AC. *nd day of servicing AC auto off after switch on then team again come to know seen the actual issue after call them . Now running ok after solution but problem permanent not re...
Jun 28, 2020 by Biswajit Dutta
Hitachi Ac - Poor after sales service and poor cooling of product Open
On **th may **** we have bought hitachi *.* ton split ac.There was cooling issue in the ac from.starting itself.we hace complaint so many times,dealer comes bt did nothing. After that on *rd sep we have complaint about the leakage of coolant f...
Sep 09, 2019 by Shubham Narang
Hitachi Ac - Didn't give after sales support Open
So what happened to me is my ac is not cooling properly for a long time. Every time when I call they just tell our service team will contact but their service team is slept somewhere and never came. After reminding many times they sent but that...
May 25, 2019 by Jatin Baranwal
Hitachi Ac - AC damaged by company while installation Open
I have purchased new Hitachi Ac, while installation Hitachi technician came and he damaged outdoor unit while installation. Raised complaint on Hitachi customer care now they are refusing to provide a replacement....
May 08, 2019 by Krunalpuri Goswami
Hitachi Ac - Defective AC received Open
I have purchased a new AC on **/**/**. After installation of AC, I have faced a problem in the auto swing. I have registered a complaint on **/*/**. Then Hitachi service advisor visits on site and said auto swing motor is not working need to re...
May 07, 2019 by Mohit Kumar
Hitachi Ac - Manufacturing defect in AC Closed
I had purchase Hitachi ac on *.*.****. From day one its have some sound issue I had to speak everybody but not getting any support....
May 03, 2019 by Abhishek bhandari
Hitachi Ac - No service given Closed
I have bought Hitachi Split Ac last summer on ** June **** and it's still under warranty. I called them several times for service last year but no one turned up. Now in starting of summers, I called these guys again for the service this time th...
Apr 28, 2019 by Anil Kumar
Hitachi Ac - Faulty AC received Closed
I bought this window AC from a company authorised showroom Hitachi plaza on ** April ****. Since then the compressor of the machine is being replaced twice. The company has provided faulty machine we feel cheated after spending so much hard ear...
Apr 04, 2019 by Athar Ahmaf
Hitachi Ac - Same Problem Persist After Repairing Open
Dear Sir/Ma'am, As I bought New Air Conditioner of Hitachi from (Great Eastern, Ranchi, Jharkhand). I start facing the problem of water dropping , I complained to Hitachi Service Center and ask for service, they provided us service but problem ...
Dec 07, 2018 by Arvind Kumar
Hitachi Ac - Service Open
Sir hamne Hitachi ac kharida tha ** April **** ko gangapur city se ab uski service karvani thi isliye hamne hitachi comapny mein kafi baar call kiya lekin service ke liye koi nahi aaya hume bahut pareshani hui hai isliye hamein harjana dilvaya ...
Oct 11, 2018 by Vishnu chand gupta
Hitachi Ac - New split AC not rectified Open
One new * ton Inverter AC is giving problems since **.**.****. In spite of calling customer care, sending e-mails and posting complaints on mobile app, Hitachi has not rectified my AC till date which was bought only on **.**.**. Please help....
Aug 01, 2018 by BHASKAR BIJAY GOGOI
Hitachi Ac - For hitachi split ac complaint Closed
i brought hitachi split ac * years ago. and i brought amc regularly from hitachi. this year i am suffering from ac problem the person is coming from company he charged money from me. after *-** complaint i m suffering from ac problem and now t...
Jul 12, 2018 by deepak
Hitachi Ac - Quality service issue Closed
dear all stakeholders, can you please response or clarify the below complaint issue of my product? see the case study *st complaint - ********** raised week ago- attended by engineer. he came for * mins and validate for ...
Jun 08, 2018 by Sunil Matta
Hitachi Ac - Asking for payment for under warranty Closed
I purchased window Hitachi window AC which was installed by Hitachi. Later I felt that the AC is not cooling well and I made a complaint. Technician came and checked. He stated that that cooling is well but when I said him to check the room te...
May 14, 2017 by Ashish Kumar
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Questions about Hitachi Ac
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How to contact Hitachi Ac?
What is Hitachi Ac office address?
Johnson Controls – Hitachi Air Conditioning India Ltd.
Hitachi Complex, Karan Nagar Kadi,
Dist Mehsana, Gujarat-382727.
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