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Make my trip

 - Made the payment but company didn t made my booking Closed

MOHD AFNAN filed this complaint against Make my trip on Dec 24, 2021

I have booked a hotel for my upcoming trip to Dubai through Make my trip. I have made the payment and received the payment confirmation on email as well but PNR has not been generated for my booking. It was mentioned in the payment confirmation email if the PNR doesn't generated within * Hours I will get the full amount refunded. After few hours I contacted customer support and the executive informed me that hotel denied to book the room for the said date and asked me to wait for ** hours to get my refund. It has been more than ** hours neither I get any refund nor any update from their end and when I contacted them again they are saying the same thing, again they are asking me to wait for **-** hours. I had a bad experience with mmt in the past when it took almost * months to get my refund but this time the amount is big and I am feeling so terrified now because if I didn't get this refund my whole trip will be spoiled and I have to cancel my flight ticket as well which will also cause me more monetary loss as cancelling a flight will attract a penalty fees.

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Resolution Demanded:
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Make my trip

281 Total Complaints
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Related Complaints

Make my trip - Refund not return yet Closed

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Jul 04, 2022 by Rahulkumar Ramabhai parmar

Make my trip - Issue with bus booking by MMT Closed

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Jun 19, 2022 by aditi saraswat

Make my trip - REFUND OF FAILED PAYMENT Closed

I made a payment through MMT website for a holiday package on **-Jun-****. The payment was made through SBI net banking for Rs. *****. While the bank showed a successful status after the payment, the payment was not captured at MMT end. I have ...

Jun 15, 2022 by Anubhav Nidaria

Make my trip - I want refund that s why i am complaining you Closed

I did makemytrip through bus ticket, on **th May **** but ticket was cancelled by intercity bus this payment through pay later and bill generated in simpl pay later I didn't refund my money yet makemytrip customary care no and email is not work...

May 23, 2022 by Aditi

Make my trip - Refund not provided Closed

I had booked a bus from Bangalore to Chennai, after reaching the boarding point the bus operator informs me that the bus was cancelled and says ' MakeMyTrip ' must've informed you about it. It was **:** pm no other bus had available seats, I h...

Apr 23, 2022 by Manit Nahar

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