File a Complaint against Reliance Digital
Case Details
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Reliance Digital?
If you are not satisfied with Reliance Digital, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Reliance Digital and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Reliance Digital
But before filing a complaint, you should
a. Contact the customer support of Reliance Digital first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Reliance Digital - order being placed when it was out of stock Open
i booked a bluetooth speaker named as (boAt Bluetooth Speaker Stone Beam, **W RMS Stereo Sound, IPX* Splash Resistant, TWS Feature, Multi-Connectivity, Built in mic, Upto * hrs of playtime, Midnight Black) i placed the order through prepaid mod...
Dec 01, 2023 by Naiyar alam
Reliance Digital - Package Not Delivered Open
I placed an order with Reliance Digital on Nov-** and my Order No: RDF********. I placed my order on Nov -**th and till now(Nov **th) the order is not received and no concrete answer or SLA from the Reliance Digital team. The order is suppos...
Nov 16, 2023 by Pratibha
Reliance Digital - WASHING MACHINE NOT WORKING Open
cshead.reliancedigital@ril.com reliancedigital@ril.com BM.bade@ril.com SUBJECT-**th September **** with booking number *********,(They are changing booking again and again) Dear Sir/Madam. I am Vidushi Sinha called your office not less th...
Oct 18, 2023 by VIDUSHI PANKAJ SINHA
Reliance Digital - Refund not received Open
I ordered * Pen drives but the delivery person didn't delivered it just because I couldn't pick the phone as I was in office. When I contacted he said your order will be cancelled and you'll get the refund. I also contacted on complaint no....
Sep 30, 2023 by Priyanka dhingra
Reliance Digital - Refund not received Closed
I cancelled my order on with order I'd RDF******** on **/**/**** but it has been so many days I have not received my refund money.. The coustomer care person gives fake promises and delaying. ...
Sep 22, 2023 by Nutan Kumar
Reliance Digital - Got cheated by reliance digital Closed
Purchased service and got it activated after * months, no compensation for * months. I need my money...
Sep 22, 2023 by Mouli
Reliance Digital - Refund not received Closed
I ordered for Aquaguard select designo utc ro uv mtds water purifier on **/**/****. The product was found to be defective by installation technician on */**/****. After several emails to customer care the defective product was picked up on **/*...
Sep 18, 2023 by Kaushik k
Reliance Digital - Wrong product delivered Closed
I ordered boat earbuds but i received boult earbuds i unboxed in front of delivery person but he refused to take it back and said to complain the company and customer executive denied to help ...
Aug 29, 2023 by Harsh bhardwaj
Reliance Digital - Refund not received Open
I placed an order from Reliance Digital of a One plus **r brand smartphone of Rs. ***** on *th August **** and my order was confirmed and a tracking id was shared but when I was tracking the order I was not able to track and when I contacted th...
Aug 28, 2023 by Tripti Sharma
Reliance Digital - Refund not received Closed
Had order a Playstation * on in July. I had to cancel it for some reasons. It sasnt delivered till then and as per their policy, it can be cancelled. After cancelling, its been more than a month, I have received my refund. Have raised compain...
Aug 26, 2023 by Moksha
Reliance Digital - Refund not processed Closed
I had purchased TCL TV from Reliance Digital application. Later on, there was technical fault in my tv panel and my TV was under brand warranty. They sent a technician to diagnose the problem and they found the problem. After that confirmed ove...
Aug 21, 2023 by Alpesh Sutaria
Reliance Digital - Urgent Grievance NonCancellation of Loan and Unjust Penal Charges Open
Subject: Urgent Grievance - Non-Cancellation of Loan and Unjust Penal Charges Dear Sir/Madam, I hope this email finds you well. I am writing to bring to your attention a grave issue I have been facing with my recent purchase from Reliance...
Jul 29, 2023 by Mohsin
Reliance Digital - Refund not issued Open
I purchased an LGOLED**C*X TV from Reliance Digital, Porvorim, Goa on the *th of February ****. After being given a Delivery time of around a week, the product didn't show up and delivery was canceled due to damage during transit. The same inci...
Jun 22, 2023 by Pratik Makkar
Reliance Digital - Return and Refund Closed
I bought a product of SanDisk *** GB pendrive from their website but they delivered me a *** GB pendrive which I raised multiple complaints and called them but they did not resolve my issue. Please get my money back from these fraudsters....
Jun 14, 2023 by Jayanta Kar
Reliance Digital - Battery and Hardware issue in Apple MacBook Air Open
I purchased a Macbook Air M* from Reliance Digital( Anand, Gujarat Branch) on **th January ****. I started facing significant battery issues from day*. I also noticed that my battery health deteriorated to **% with just ** battery cycle counts...
Jun 03, 2023 by Yash Shah
Reliance Digital - Refund not initiated Closed
Hi Team, I have recently purchased ps* through reliance digitial store cuddalore branch. Had a word with them regarding disk failure in the product and hence returned the product for refund. They have not updated the refund amount back. ...
May 01, 2023 by Britto
Reliance Digital - Resq service for AC Open
Complaint raised on app was closed without visit. Reopened a new service request does not show in app, i was told it is an app issue, which required rigorous follow up and visit to the reliance digital store resq service desk which is just a sh...
Apr 10, 2023 by Sukumar
Reliance Digital - Return of airpods Closed
The store engineer has asked me to contact reliance and told me to play mail mail with them. See the product was not delivered right. Why are u playing cheap things. I also visted apple they also told me to contact reliance as it also happened ...
Mar 24, 2023 by Sahib payal
Reliance Digital - Fraud over original price Closed
i have purchased a samsung galaxy s**FE mobile which original price ***** sold by samsung official where as reliance charged **** extra as *****. i have been cheated & paid **** extra which i need to be refunded back to me ...
Feb 27, 2023 by Mukesh kumar yadav
Reliance Digital - Faulty Tv emi not cancelled yet Closed
HI Ordered a TCL tv from reliance digital, As.rao nagar,hyderabad, tv was faulty and they didnt have a replacement, its been almost a month since i have returned the tv, they have been delaying the refund procedure stating that they haven't re...
Feb 27, 2023 by Rahul Srinivasan
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Questions about Reliance Digital
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How to contact Reliance Digital?
For E-Commerce Related Queries
call 1800 889 1055
( 9:30 AM to 7:30 PM, 365 days )
For Store Related Queries
call 1800-889-1044
( 9:00 AM to 9:00 PM, 365 days )
What is Reliance Digital office address?
Reliance Retail Limited,
3rd Floor, Court House,
Lokmanya Tilak Marg,
Dhobi Talao, Mumbai - 400 002
What is Reliance Digital customer care email?
reliancedigital@ril.com
Where to find Reliance Digital discount coupons?
Who is the Owner / CEO of Reliance Digital?
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