Swiggy
- Delivered Stale food and not providing any refund Closed
Rohit Kumar filed this complaint against Swiggy on Jun 02, 2019
I have ordered food from Swiggy (Paya Nihari soup) on May ** and I received stale food with the completely spoiled piece and smell. I have raised a complaint in help desk of Swiggy app and requested for refund/credits. But till now there is no refund from them. When I contact them again they gave the answer that its more than a day so they can provide any refund/credits. I want to complain against them for their unethical behaviour towards customers by closing the conversation without clearing the query and for delivering stale food.
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3 Supporters
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Swiggy
Resolved
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Swiggy
"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."
Shruti Karanth
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