Mamaearth
- Refund not received Closed
Takhellambam Malemnganba filed this complaint against Mamaearth on May 16, 2022
I ordered * items from Mamaearth-
(*)Oil-Free Face Moisturizer for Acne-Prone Skin, **ml
(*)Charcoal Facewash for oil control, ***ml
(*)Onion Shampoo with Onion & Plant Keratin for Hair Fall Control - ***ml
These * products charges me a total of Rs**** and with discount I paid ***.**rupees. But due to a wrong item order, I cancelled my order and placed another order. Within an hour, in my Mamaearth account, it says refund has been completed. So i contacted Mamaearth support, but the reply was to wait for *-*days,which i waited. My order was on * May **** and today is ** May ****. The last * days went on without any updates on how my refund process is going on. Meanwhile, my message app is getting spammed with lots of offers and ads. I'm utterly disappointed in this refund policy.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Mamaearth
Resolved
Frustrated? File a Complaint
Byjus
"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."
SUNDARAPANDIAN M
Related Complaints
Mamaearth - Package not delivered but marked delivered Closed
My order has not been received but it has been marked delivered and i keep getting messages that it is delivered. When i tracked the order it was instead returned. i have sent emails, dm ig, tried calling customer care but they even told me tha...
Jul 17, 2022 by Sunanda Khuraijam
Mamaearth - Damaged broken product Closed
I got a damaged or broken product from mamaearth...
Jul 16, 2022 by Ritika Ahuja
Mamaearth - Incomplete package delivered Closed
I have ordered ** Items from Mamaearth recently, however, they have only delivered * items. I have been contacting them through their compliant channel on app as well as customer service number, but no one is bothered to respond. The customer...
Jul 15, 2022 by Alpana suneja
Mamaearth - Missing order mamaearth not ready to help Closed
hey , i order * items aloevera gel , * lipstick one lip serum and one lip balm my order was prepaid worth rs **** it was delivered in * shipemnts one package was supposed to have * items gel , lip balm , lip serum and other shipment was supoose...
Jul 06, 2022 by nehal jain
Mamaearth - Refund not recieved Closed
I ordered some products on **th June **** and I prepaid it. But accidentally I put the details of my friend. So I wanted to change it to my sister's work place. I cancelled the products within * minutes I ordered and I placed an order again by ...
Jul 06, 2022 by Nasari Nikhila