Mamaearth
- Refund not received Closed
Takhellambam Malemnganba filed this complaint against Mamaearth on May 16, 2022
I ordered * items from Mamaearth-
(*)Oil-Free Face Moisturizer for Acne-Prone Skin, **ml
(*)Charcoal Facewash for oil control, ***ml
(*)Onion Shampoo with Onion & Plant Keratin for Hair Fall Control - ***ml
These * products charges me a total of Rs**** and with discount I paid ***.**rupees. But due to a wrong item order, I cancelled my order and placed another order. Within an hour, in my Mamaearth account, it says refund has been completed. So i contacted Mamaearth support, but the reply was to wait for *-*days,which i waited. My order was on * May **** and today is ** May ****. The last * days went on without any updates on how my refund process is going on. Meanwhile, my message app is getting spammed with lots of offers and ads. I'm utterly disappointed in this refund policy.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Mamaearth
Resolved
Frustrated? File a Complaint
Yatra.com
"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."
Naveen R Kumar
Related Complaints
Mamaearth - Can t use full amount from mamaearth cash balance Closed
I purchased some products by applying *** rs cash back and they have not mentioned that the cash back will be credited to mamaearth cash so that again we have to purchase products from them. So I added again some product after * month ...
Oct 26, 2022 by Sreenath S Nair
Mamaearth - Package not delivered Closed
I ordered onion shampoo on **rd August ** order I'd ***********,the package is still not delivered it says in transit. Last week I wrote a mal asking for refund they are still saying it takes * to ** days to deliver the package and they are sho...
Oct 25, 2022 by Prasad Pardeshi
Mamaearth - Mailed received as order delayed but order got cancelled Closed
I ordered a product from mamaearth and they are not delivering in the said time. Then they send a mail that order is delayed, sorry. But when I track with my tracking number it shows cancelled, without any intimation. ...
Oct 22, 2022 by Marina Vincent
Mamaearth - Package not delivered but marked delivered Closed
My order has not been received but it has been marked delivered and i keep getting messages that it is delivered. When i tracked the order it was instead returned. i have sent emails, dm ig, tried calling customer care but they even told me tha...
Jul 17, 2022 by Sunanda Khuraijam
Mamaearth - Damaged broken product Closed
I got a damaged or broken product from mamaearth...
Jul 16, 2022 by Ritika Ahuja
