Home Appliances - Home Appliances Complaints

Home Appliances Complaints

Home appliances or domestic appliances are the electrical/mechanical machines which help in household functions. They have now become a major component of our life. Domestic appliances such as washing machine, fans, air conditioners, microwave ovens are used every day in our day to day life. There are two ways of purchasing a home appliance you can either go to a store and shop from there or follow the recent trend of ordering online. Ordering online saves time and most importantly the product is delivered to your doorstep. Most home appliances in India are ordered from E-commerce websites namely Flip kart, Amazon, Snapdeal, Shopclues etc. The most common domestic appliance complaints as reported by consumers include product not functioning properly, defective piece sold, receipt not received etc. If you have ordered online it is much more easier to get a replacement. You can either call at their customer care number and ask for replacement or you can do it yourself through their mobile app. It is very easy to get a replacement for a defective home appliance if your product comes under guarantee, however, the real hassle begins when it dosen’t. Almost every company will not accept a product if it slightly scratched or broken as this comes under physical damage, which is not covered in either the guarantee or warranty. Your best bet in this case would be to send it for repairing at a local shop or their authorized service center. Almost every well known home appliance company has a service center in every city. This process usually takes around 2 weeks. The leading home appliance companies in India are Whirpool, Samsung, Haier, LG, Godrej etc. The customer care number of some of these leading home appliance companies are :

whirlpool customer care - 1800 208 1800
samsung customer care - 1800 407 267 864
haier customer care – 1800-102-9999
lg customer care - 1800 315 9999
godrej customer care – 1800-2095511
voltas customer care - 1800 266 0100

You can call at their customer care number and voice your grievance. As there is high competition for home appliances, therefore they will try to resolve your case almost immediately. However, if you still feel that your case is being neglected then you file a case at your nearest consumer forum. It is hassle free and more importantly does not require the intervention of lawyer. We at Voxya help in approaching the consumer forum by preparing the case documents. We generally receive about 20 monthly home appliances complaint.

Most Common Issue Reported for Home Appliances Complaints

No customer support

No installation service

Internet connectivity problem

Blocked paid channel

Faulty appliances

Refused replacement

No service under warranty

Study table Cabinate and Loft spoiled for small room (Lotusinterio Com) ^Open

Myself and my wife hired Lotus Interior at Mega Center at Hadapsar to provide Interior services on **th January ****. As part of interior work, we gave them work of our two rooms - kids room and master bed room. For kids room, there were three ...

Mar 25, 2020 by Ashish Garg

Package not delivered on time (URBAN WOODS DELHI) ^Open

Sir, I had ordered Sofa cum Bed in the month of august, **** for my daughter wedding and paid advance money of Rs. ****/- to URBAN WOODS, Delhi. While ordering party has confirmed that they will deliver my order in the month of December before ...

Mar 19, 2020 by RAJESH JOSEPH

To change Samsung LED Colour TV (Samsung LED TV) ^Open

Purchased Samsung LED Color TV from Venus' arcade thrissur in Oct ****. Later on it was found that there is a complaint in Panel of TV. Now M/s Venus' Arcade as well as Samsung refuse to either chage the TV or Panel on the ground that the warra...

Mar 16, 2020 by RN Saradha

Spare part not shipped delay in service (Videocon) ^Open

I raised a complaint regarding display issues with my **inch *k videocon led tv on **th of Jan **** and next day a technician arrived opened the device took photos of the components inside to send it to videocon to determine any external damage...

Mar 15, 2020 by Ekula Ramachander Rao

Not up to the mark (Jbl BLUETOOTH HEADPHONe) ^Open

The product is not up the mark Please return the product All are used product ...

Mar 13, 2020 by Nimit Sudrania

Faulty Numeric UPS (Sterling Office Systems) ^Open

I had bought Home Theatre Equipment from Sterling Office Systems located in Ameerpet (near Gurudwara) in December ****. As part of the equipment I was also sold a Numeric *KVA UPS which turned out to be faulty from Day *. The price of the UPS ...

Mar 13, 2020 by Sumeet Rajpal

Services are not appropriate (Just Click Services) ^Open

There was frosting issue with the Refrigerator when contacted Just click services they sent their Technician Mr. Abdullah (**********) who stated that the fridge has not working on Auto deep frost mode and because of which the complete fridge h...

Mar 12, 2020 by Mamta Jhanwar

Orders Delayed Cancelled Not Refunded (Rk Home Appliances ) ^Open

I have ordered in RK Home appliances . I have ordered various products like TV,Washing Machine,Gold and Silver etc. They have not delivered the products. I have cancelled all the orders.They have issued cheque Amounting Rs.***** and the che...

Mar 11, 2020 by Senthilnathan M

I m ordered through buyfree in executive from call centre he told me to transfer money to ICICI Ban (Samsung 1 5 ton split AC) ^Open

I saw that online shopping buyfree whole sale Mart.in. the executive called me and told Samsung Split AC *.* Tonne we will give you **,***. With bills guarantee, warranty So I'm ordered ** pieces made online payment *,**,***. After payment emai...

Mar 11, 2020 by M. Sivakumar

Order not delivered (Spaces Therapy) ^Open

I placed an order for sofa on **th February **** and payment went successfully. I got the following message from order@spaces-therapy.in Thank You For Your Order Allan Isaac Irikefe, Your Order No.*************. Modern Leatherette Sectional S...

Mar 11, 2020 by Allan Isaac Irikefe

Furniture damage under warranty (Zera furniture ) ^Open

Respected sir, I am Sasidharan pillai, my coat and mattress few months before my grand child * years old baby boy jump the coat and it is broken.but the company told it qas very strong and ** years warranty. But so many time i contact, but no ...

Mar 08, 2020 by SASIDHARANPILLA

Received dublicate sewing machine from merchant shop he is neither replacing nor reparing (Dhanalakshmi Enterprises) ^Open

We have purchased a sewing machine of singer company on **/**/**** after *day my mom has started to use the machine is completely not working we have contacted merchant were we have buy he is responding very badly and he has insulted my mother ...

Mar 07, 2020 by Mohd fayaz ali

Iphone screen protection plan (Servify) ^Open

I bought a I-phone X which most of the people think is best, at costly price *****/- (bill attached) in Mar-** from one of the showroom in Gurugram including ** months screen protection plan from servify, And after * months it got fell down fro...

Mar 05, 2020 by Sandeep Kumar

Wrong product delivered (Sony Bluetooth headphone) ^Open

I had purchase sony wireless headphone with bluetooth earphone order but company not delivered this product, i have received a local single headphone product there no mention any company name, we have not receive wireless earphone, af...

Mar 03, 2020 by Mohd Quamar

Subscribed to TataSky Annual Package but connection cut 3 months prior (Tatasky) ^Open

On *th June, **** I had recharged my Tatasky Account with Rs. ***** to subscribe to the annual package of tatasky. My due date is supposed to be on *th June, ****. But tatasky cut my connection on Feb **th itself. Hence, eating away * months an...

Mar 01, 2020 by Aryan Bhandari

Faulty Airconditioner (HITACHI A.C) ^Open

I Had Bought Hitachi Window Ac through Tatacliq.WHich was not giving cooling and making too much noise I had made compliant to Hitachi on inspection they said there was problem with installation n they can not do any thing. When I raised compla...

Mar 01, 2020 by Avnish karia

Package not delivered (Big Win Import And Export) ^Open

I made a purchase on **.**.**** which is not delivered till now. Please help....

Feb 25, 2020 by C Kiran

Crompton Pressure Washing PumpNOT WORKING (CCROMPTON GREAVES CONSUMER ELECTRICALS LTD PUMP DIVISION) ^Open

CROMPTONs PRESUURE WASHING PUMP PURCHASED ON **-**-**** from their authorised dealer NEW BONA AGENCIES,KANNUR is not working since beginning Letters sent to the company on **-**-**** & **-**-**** are attached herewith....

Feb 20, 2020 by MOHANAN .K

Dining Chairs received in damaged condition (Modufurn Enterprise Private Limited) ^Open

I ordered * dining chairs from https://www.f*furnichair.in/ website which is owned by Modufurn. First the delivery was very late compared to what was promised and all the * chairs came with damage. I contact the sales rep ( manisha Khandelwal) ...

Feb 20, 2020 by Mahesh Chandak

Sofa set delivered with lot of gaps and alignment issues (Pepperfry.com) ^Open

We have ordered "Haiden L-shaped sofa set from pepperfry.com and is delivered on '**-FEB-****'. After and installation, we see lot of variation with the product that is shown on website and what is got delivered. Mainly the stitching and align...

Feb 19, 2020 by Naveen Kumar

Ordered earphones and recieved some old used watch (Thegoheadphone.com ) ^Closed

I ordered Earphone from (thegoheadphone.com) and received an old used watch. I choose the option of COD but the delivery executive informed that he does not know and demanded the money to be paid. The amount paid was ****. Please help me with t...

Mar 11, 2020 by Aakash

AC service (Llyod Logic Systems Private Limited) ^Closed

This is in regard to complaint I have lodged * month ago. There was a request to reinstallation of AC unit in our new home and we requested for a service and a technician from llyod have visited and did it but in a wrong method and made whole A...

Mar 10, 2020 by Nitisha katrawath

Service Complaint not resolved (Eureka Forbes) ^Closed

My Eureka Forbes vogue is not working since ** January ****. I lodged a complaint against it on the same day. Till now it has not been resolved. Everytime I call them, they tell it will be resolved in * days. Even on March * one Mr. Rahul calle...

Mar 06, 2020 by NARAYANAN

Issue in Servicing (Aquagaurd Water Purifiers) ^Closed

I lock complaint on **.**.****, according them they will resolved this in * or * working days but till date it is not resolved. ...

Mar 04, 2020 by Lucky Sharma

Fake promises delays in delivery unprofessional and abusive language (Lenevo) ^Closed

There is a service center of lenevo in SAGAR MADHYA Pradesh which name is VENUS COMPUTERS i given them my lenevo k* plus broken phone for repairing they told me even clearly said to me that i can get my phone back after *-* days, after *-* days...

Feb 27, 2020 by Vishal sharma

Fraud product not original product (Tech shop Noida ) ^Closed

Product Description : Manual Vegetable and Fruit juicer Order online but received different product ,now contact with seller and doing mail also everything is showing not available this contact no. and mail is also showing failure. For Last...

Feb 09, 2020 by Vineta Kabra

Worst Aqua guard water purifier and their services (Eureka Forbes) ^Closed

Eureka forbes guys are very good at woo customers to renew AMC at hectic price. But their product stands at essential hours dead. As I bought Aqua Guard Genius water purifier an year ago for about Rs. ***** and they told me to buy AMC of around...

Jan 08, 2020 by Sadashiv

Issue with LED TV display (Dektron India Private Limited) ^Closed

There is some display problem in Dektron LED TV which is under warranty. Please find the attached files for details. Please do the needful as soon as possible. Model : Dektron ** cm DK****HDR HD Ready LED TV. Invoice Number : SMAB-*** Inv...

Jan 03, 2020 by Shreekanth V

After service not given (Havells) ^Closed

Hi I purchased this ** ltr geyser from havells on **/**/**** under warranty of * years Wich will expire on ** / ** /**** . My geyeser broke down during August and repeatedly I am calling the company and every day they are giving me a referen...

Nov 29, 2019 by Ritesh singh

MI TV not working (Mi Tv ) ^Closed

I have punched MI *A TV two months ago.. But now TV not working. I has raised request for repair but approx ** days ** none of MI team responding. I'm very frustrating from the service and very mentely harassed...

Nov 28, 2019 by Vinay Thakur

Free repair denied under warranty (Kenstar) ^Closed

MY PRODUCT KENSTAR GEYSER IS UNDER WARRANTY STILL COMPANY EXECUTIVE ASK FOR MONEY TO REPAIR IT.ASK US TO BRING THE PRODUCT TO SHOP .THEY ARE NOT SENDING THEIR ENGINNER AT HOME WHICH IS VERY EXHAUSTING.SINCE IT IS NOT WORKING OR IF I USE MY UCB...

Nov 25, 2019 by HARSH KUMAR

Proper service not provided from company (Whirlpool India) ^Closed

*. Whirlpool double door refrigerator's door is not getting closed (Servicemen visited many times but not repaired the problem & misbehaved with me). *. Dirty water coming from Whirlpool RO (Servicemen visited once but not solved the problem &...

Nov 20, 2019 by Arbind Kumar Thakur

Reliance digital does not install my product (Reliance Digital World Limited) ^Closed

Actually i purchase a tv from reliance digital showroom sector *rd Bokaro Mall they said on time of purchase that sir we will deliver your tv on next day. Next day my tv was delivered but without wall mount bracket. Installation boy came to my ...

Nov 18, 2019 by Bhaskar Singh

Refusal to repair in warranty period (Whirlpool) ^Closed

On **-**-**** , my whirlpool refrigerator ( *** liters , mastermind model ) was repaired by the authorized service centre of the whirlpool company . Name and address of the authorized service centre : Name : INSPIRE TECHNOLOGIES Address : JANAK...

Nov 17, 2019 by S K BANSAL

Mera tv warranty me he for bhi wo repairs to Mana kar rahe he (HOM LED TV) ^Closed

Repairs nahi kar rahe he do complain ke bad bhi...

Nov 13, 2019 by Parmar vanabhai mathurbhai

Leakage in AC (Marq ac) ^Closed

I have made a complaint for refilling gas the approval not get yet complaint done ** of October and ** November then also the assicative telling it will taken * more working days and was telling to quit the call what is this... Ples resolve i ...

Nov 13, 2019 by Tushar Mahadik

Independent TV not working (Independent TV DISH) ^Closed

I booked Independent TV under an offer of * year free service by paying ₹*** as initial charges and then ₹**** as installation and wiring charges. It took them *months to just install the device. After installation, it worked for * months a...

Nov 12, 2019 by Adarsh Khubchandani

Defective Product Want Replacement (Xiaomi India) ^Closed

In This year March ** We bought Mi *C Pro **'' LED TV. We are so disappointed with their quality of the product. Because we face the same problem again and again. In the first time you guys are replaced the Display of my TV. Just only after t...

Nov 11, 2019 by Mohamed Fayasudeen

TCL Faulty LED 43 inch (TCL) ^Closed

Hi, I have purchased TCL ** inch LED from Amazon * months ago but the LED stop functioning after * months. Only blue screen is coming on the display. I raised a complaint to the customer care and one engineer visit at my place. He told me th...

Nov 06, 2019 by Puneet

Product not working properly (Eureka Forbes) ^Closed

Product: Vacuum cleaner Brand : eureka Forbes Purchase shop : Reliance Digital Location: Prozone mall - coimbatore Complaint : purchased product not working properly.They told me that they will not give replacement. We are waiting since *...

Sep 10, 2019 by Raajasundharam