Home Appliances - Home Appliances Complaints

Home Appliances Complaints

Home appliances or domestic appliances are the electrical/mechanical machines which help in household functions. They have now become a major component of our life. Domestic appliances such as washing machine, fans, air conditioners, microwave ovens are used every day in our day to day life. There are two ways of purchasing a home appliance you can either go to a store and shop from there or follow the recent trend of ordering online. Ordering online saves time and most importantly the product is delivered to your doorstep. Most home appliances in India are ordered from E-commerce websites namely Flip kart, Amazon, Snapdeal, Shopclues etc. The most common domestic appliance complaints as reported by consumers include product not functioning properly, defective piece sold, receipt not received etc. If you have ordered online it is much more easier to get a replacement. You can either call at their customer care number and ask for replacement or you can do it yourself through their mobile app. It is very easy to get a replacement for a defective home appliance if your product comes under guarantee, however, the real hassle begins when it dosen’t. Almost every company will not accept a product if it slightly scratched or broken as this comes under physical damage, which is not covered in either the guarantee or warranty. Your best bet in this case would be to send it for repairing at a local shop or their authorized service center. Almost every well known home appliance company has a service center in every city. This process usually takes around 2 weeks. The leading home appliance companies in India are Whirpool, Samsung, Haier, LG, Godrej etc. The customer care number of some of these leading home appliance companies are :

whirlpool customer care - 1800 208 1800
samsung customer care - 1800 407 267 864
haier customer care – 1800-102-9999
lg customer care - 1800 315 9999
godrej customer care – 1800-2095511
voltas customer care - 1800 266 0100

You can call at their customer care number and voice your grievance. As there is high competition for home appliances, therefore they will try to resolve your case almost immediately. However, if you still feel that your case is being neglected then you file a case at your nearest consumer forum. It is hassle free and more importantly does not require the intervention of lawyer. We at Voxya help in approaching the consumer forum by preparing the case documents. We generally receive about 20 monthly home appliances complaint.

Most Common Issue Reported for Home Appliances Complaints

No customer support

No installation service

Internet connectivity problem

Blocked paid channel

Faulty appliances

Refused replacement

No service under warranty

Defficiency in Service (Great Eastern Trading Co ) ^Open

I bought a samsung side by side fridge, with model number RS**R****SL (***litres) on October *st, ****. The fridge stopped working on its own on the **th of December and it remained shut down for about ** days and the only information provided ...

Jul 09, 2020 by Alok Choudhury

Non Payment of Rent for roof top tower (Indus Towers Limited) ^Open

Indus Towers limited has a roof top telecom tower at our residence. They are occupying our house roof till date but not paying us any rent since April ****. Multiple inquiries about rent have yielded no results instead company representatives b...

Jul 08, 2020 by Kartik Kalia

Water purifier order pending (Aqua grand plus) ^Open

I ordered water purifier with this portal on April ** worth rs ****/- . Have been chasing for delivery post lockdown but no response. Their customer care is in effective and doesn’t answer calls . Multiple follow up emails I have sent but res...

Jul 08, 2020 by Jatinder Kaur

Poor Service in AMC from Godrej (Godrej Appliances) ^Open

I've taken AMC for my AC from Godrej. From last one month my indoor unit of AMC started water leakage and I've complained it * times to Godrej. Every time they just send technician who does nothing just do service to AC and goes away. They don'...

Jul 08, 2020 by Manish Tulsiani

No maintenance service provided by water purifier retailer (Livpure Private Limited) ^Open

Hi All, I have been using the Livpure RO water purifier since the last two years. During purchase, we were assured of the best quality service at our location in North ** Parganas, Kolkata. Following the first * months of purchase, various i...

Jul 07, 2020 by Ankita Mitra

Voltas Air cooler (Voltas air cooler) ^Open

I had purchase a air cooler of voltas but after a month it had some issue in functioning. I raised *-* times complain in voltas customer care but not got any proper resolution yet. ...

Jul 07, 2020 by Raj

No response from Reliance Digital (Sharp 40 TV) ^Open

I purchased, SHARP **" this month and found issue with Picture Quality and Audio, hence requested to replace the same with other brand else return of this.. Technical team asking me to use Addfitional Woofer and change my Setup box that is cos...

Jul 07, 2020 by Vidyanand Singh

Non servicing of water purifier (EUREKA FORBES LIMITED) ^Open

Myself Saikumar mobile no ********** I have raised a service request for my aqua guard water puriier component no******** Request id is ********** supposed to be attended by **.*.** * more times given complaint ********** dt **.* *********...

Jul 07, 2020 by Saikumar

Split AC DC inverter board surge capacitor fail (HITACHI A.C) ^Open

I had purchased Slit AC (Model RAVO **KVEA during ****. Now not working and found that Surge capacitor failed in DC inverter PCB( Outdoor unit model RACO **KVEA). Service person wants to replace this PCB by new one at the cost of Rs.**** instea...

Jul 07, 2020 by S Krishnaraajan

No response no refund nothing (Royal Oak Furnitures) ^Open

I have placed an online order for a * seater dining set on June **, **** with a delivery date of June **, ****. No response, no notification, nothing. Then upon multiple attempts at reaching to customer care, I was able to track a number on ...

Jul 07, 2020 by Abhishek nori

Ac is not working (Hitachi air conditiner) ^Open

Ac is not working...

Jul 07, 2020 by Ranjana

VRF AC not working after 2 years and company unable to repair (O General) ^Open

The VRF unit is lying Non-functional and since last * months , various authorized Service Company Enggs have visited to Repairs but aren't able to diagnose & Repair . Have written to Regional Offices of India and Singapore , but due attention i...

Jul 07, 2020 by Ashutosh Prasad

Substandard Product Delivered (Mahadev Fan) ^Open

I bought A Cooler From Mahadev Fan address Shop # * DDA Market Basai Dara Pur, New Delhi ****** Mob : ********** / ********** on ** April **** & this guy delivered me a substandard product. Fan Broke in a month, Fan Rim broke twice, lot of co...

Jul 06, 2020 by Maanu Issar

Tv baffer when connect on blutooth head phone (Mi pro tv) ^Open

Mi TV *x ***.*cm ** buffer when connect on blutooth head phone.without head phone it never buffer, what is this problemand how will be resolved....

Jul 06, 2020 by rajeev singh

LPG Bharat Gas Delivery issue (Bharat Gas) ^Open

Sir, I have booked cylinder to IVRS mode on June **,****.My consumer ID :***** and my gas agency is located at Karaikal ( Sathya Gas agency)..On my previous booking I had not paid delivery charge to delivery man as per the statement comes on pu...

Jul 06, 2020 by Thirugnanasundaram

Order not delivered (Royal Oak Furnitures) ^Open

I've ordered a study table from royalOak more than a month ago. For first order payment status was not reflected and I placed second order , thinking that first order's amount will be refunded. After sometime the first order was also confirme...

Jul 06, 2020 by Thapaswi J

SERVICE REPLACEMENT OF PRODUCT NOT PROVIDED (Koryo LED TV 43 inch) ^Open

Not providing service and telling us to pay for screen replacement. No damage was done by us and service engineer is telling that its not manufacturing defect and its done by us. We are sure that its manufacturing defect . the product is under ...

Jul 06, 2020 by SARATH S NAIR

Damaged air cooler (Portable air cooler) ^Open

I ordered an arctic air cooler that is totally damaged no response from customer care I need my refund...

Jul 05, 2020 by Vipul

TV not working for 4 months (Kodak Led Tv) ^Open

I purchased tv from Flipkart * year back and took * years warranty from jeeves. It has been more than * months now, my TV is dead and technician visited said he ordered motherboard for change but never came back. now, no one is answering call o...

Jul 05, 2020 by Dheeraj Kumar

TV warranty issue (Mi Tv ) ^Open

I purchased MI TV from Flipkart and extended warranty services of * years was provided by Jeeves . Now, when it's time to claim warranty * follow ups , every time new executive comes ask for details with no resolution....

Jul 04, 2020 by Arvind Kumar Jain

Damaged air conditioner (Daikin Airconditioning India Private Limited) ^Closed

This is in GURGAON ,HARYANA I had issue with some ac's ,so i filed a complaint on ** may for them ,then the engineer told me he will only check one ac and I have to write multiple complaints for each ac which I did ,then I got the visit from ...

Jun 30, 2020 by Gaurav singla

Warranty claim denied (Urbanclap) ^Closed

We had changed our KENT RO filter in the month of April and after *.* months or so the water stopped coming and the Kent ro stopped working. We booked for reservice but the technician did not come and insisted that we cancel after *-* times he ...

Jun 22, 2020 by Prakash Annamalai

Don t received ration card (Ration card) ^Closed

I avnesh kumar has applied online for ration card on ** may **** and today's date is ** June ****. My question is that when will I receive my ration card....

Jun 18, 2020 by Avnesh kumar

MI TV installation fee (MI TV MI Pro) ^Closed

I am purchase a TV in MI Store the TV installation is free e but now installation engineer demand installation fee please solve the problem in between installation engineer and me...

Jun 15, 2020 by Arun Kumar Behera

Mi tv not working (Mi Tv ) ^Closed

Team Purchasing mi tv on oct **** now it was service issues kindly rectify the problem asap. Sathish from Hyderabad **********...

Jun 15, 2020 by Sateesh

Flipkart Defect of product (Whirlpool of India Ltd) ^Closed

Received a refrigerator which has lots of scratches in it (looks like second hand product). So we requested replacement but its been more than two weeks and they are not keeping the promise of replacing the item on all the given dates....

Jun 12, 2020 by Arun M S

Cheated By GulfTech Vennala (Gulftech Vennala) ^Closed

Dear Voxya, On *th April **** i found out that there was a leak from under my Bosch Washing machine (E-Nr WAX*****IN/** - FD**** - *****) but due to lock down, the Bosch service center in Ernakulm ,Kerala was also not in operation so due to ...

Jun 12, 2020 by Bonny Antony

DELIVERY not happening in time (Royaloak Furnitures) ^Closed

I have placed order dated **.**.****, but i still didnt get any cooperation from the Royaloak team. I have called multiple times in the customer care number but no one responded. Can you tell me the cancellation proceed ure? when i will get t...

Jun 12, 2020 by Arnab.S

RoyalOak not delivering furniture (Royaloak Furniture) ^Closed

I ordered a computer table from RoyalOak india site on **th May, **** and the order confirmation state that I should expect delivery by **Th May. The item is still not delivered and haven't received any calls or mails from them as then are not ...

Jun 12, 2020 by Abhishek Rai

Refund for non delivered table (royaloak furniture Koramangala branch Bengaluru ) ^Closed

My Order reference no: ROY******* dated **st May has still not been delivered. Nor has the money been refunded. Its been more than * weeks!! I have written to customercare@royaloakindia.com more than * times. No one responds. I have called a...

Jun 12, 2020 by Prachi Mahajan

Faulty product (Samsung) ^Closed

I purchased a air conditioner from Arora Sales, Palwal on *st May ****, but after * days it started making too much noise. I called customer care but fue to covid effect, they were not giving services that time. So after more ** days i lodged a...

Jun 08, 2020 by Anshul dureja

Gas lecage (Voltas 1.5 Ton 3 Star Split Ac) ^Closed

Sir cooling is not coming and gas lecage many times if the one year.so please replace that ac. ...

May 31, 2020 by Manjulatha

Ionexacense cheating (Ionexacense) ^Closed

We raised a complaint with Eureka Forbes toll free number for servicing our RO water purifier in **th May.yesterday we got a call from a person called Mallesh who said he was from Eureka Forbes and Came for servicing. Our mac was due for renew...

May 31, 2020 by Priyq

Re Facing AC part change issue since long complaint (Lloyd AC service ) ^Closed

Dear Team, I think you guys cheat with me and do not gave solutions that's why your company cancel my request again-n-again and waste my time to postpone my request, your company wish to reply after finishing my warranty period i knew your p...

May 31, 2020 by Mayank Maheshwari

WRONG LAPTOP DELIVERED (Lenovo) ^Closed

I have always considered Flipkart as a company that considers its customers as assets and hence hold them in esteem regards. Being a Flipkart loyal customer since a very long time, I have developed a sense of trust in the organization. Howev...

May 31, 2020 by Baksi

Worst service i ever experienced (Eureka Forbes Dr aquaguard) ^Closed

I have a Dr Genius Water purifier from Eureka forbes and it's under AMC till *th Feb ****. I have raised a complaint on **th April that my water purifier is not functioning well and it is in reserve mode. Complain No-**********. I know there is...

May 25, 2020 by Subhasis Samantaray

Jiofi not delivered and not refunded yet (Reliance Digital) ^Closed

Purchased Jiofi JMR*** through onlince (https://www.reliancedigital.in/) on **-May-**** and paid online. It was about to deliver within ** hours but unfortunately my order got cancelled due to out of stock. I called to customer care for the ref...

May 25, 2020 by Dilip

Exide UPS Inverter Battery Bulged and smelly Need Replacement or Refund (Exide Batteries) ^Closed

Battery is Bulged and getting smell . Exide Battery A*K*G****** is manufactured on (**/****). Consumer purchased on **th May ****. I Need replacement of my Inverter Battery as it is just * days of my purchase OR Refund my amount back. No proper...

May 25, 2020 by Manjunath

Washing Machine Not Working (Whirlpool) ^Closed

Dear Sir , This is to Inform you That I Purchased a Washing Machine From Amazon on ** Nov **** . As It is Not Working Well .. It sound Like A Bomb. .. I have complain It Multiples times But Till Now I have Not get Proper Services Fro...

May 18, 2020 by Harshit Arora

No service of AC which is under warranty (Videocon) ^Closed

I have Purchased Split AC from Videocon VSM**, on **-**-****. The contact number written on AC is ***-********. Now it is not working. I called them, but issue is phone number is not reachable. Then i called customer care at **********, on **-*...

May 15, 2020 by Vikas