Samsung - Flipkart cancelled my order on delivery date before out of delivery and without my consent and witho ^Open

I was orderd samsung f** mobile on * may **** which price was ***** on sale period and i make payment by credit card and received instant ****rs discount so i brought phone at ***** rs. But on flipkart app order status not update after *may whi...

May 13, 2021 by Rakesh rathore

Samsung - Samsung FE heating issues ^Open

Heating issues with s20 FE...

May 10, 2021 by Santhosh

Samsung - Refund Not initiated ^Open

On *rd of April I place an order through samsung shop app and the order number is ***********. And on *th of april i cancelled that order because my sister got covid report positive and my family is in need of money to treat better my sister. ...

May 09, 2021 by Tahir Ahmad Bhat

Samsung - Samsung Tab display not working ^Open

Ref No: complaint no. ********** I'm using samsung Tab which is under waranty till now and now the display is not working. I contacted Customer service center and they denied to resolve it under waranty stating that there is a bend in case. ...

May 02, 2021 by P. Ramesh

Samsung - The Worst phone i hav purchased from Samsung ^Closed

I hav purchased SAMSUNG A** (SM- A***F) but this phone shocked me when i saw its Network capability is very slow compared to a chinese brand like MI REALME POCO etc...Updated my phone before *days..i thought it wil be resolved and i wil get be...

Apr 25, 2021 by Bhabani Acharya

Samsung - Mobile is defective and company is neither resolving nor replacing ^Open

The issue that I have experienced was: Samsung Galaxy F** mobile, i have purchased on April **, this model doesn't support *Ghz Wifi, so wifi doesn't show in network list. I raised for Return & refund or Replace Flipkart on ** April, Samsung T...

Apr 20, 2021 by Vinayak Shirahatti

Samsung - Motherboard damage after upgrade ^Closed

I ran the recommended upgrade on my phone which we have received from samsung. But phone stuck in bootloop after it. I taken it to service center and they are saying montherboard is damaged. They are saying we daily get this type of issues eve...

Apr 20, 2021 by sachin kumar

Samsung - My samsung refrigerator is under warranty and get damaged ^Open

There is a little hole in ice box...

Apr 17, 2021 by Kewal krishan

Samsung - Refrigerator cooling problem again and again ^Closed

I have brought the Samsung refrigerator on ** Jan **** after * year lower part cooling problem occur. I have requested for service request to the Samsung service centre. They are changing all parts of the fridge one by one and charging the amou...

Apr 16, 2021 by Akshit Detroja

Samsung - Phone will be lagged during using and and become very hot ^Closed

Phone will be legged and becomes very hot while using and not answering call properly.And don't make conference call....

Apr 16, 2021 by Chanderpal

Samsung - Samsung Ultra screen blackout ^Closed

I have bought samsung S** ultra mobile phone * months ago, now phone screen blackout suddenly. I have visited nearest authorized sansung service centre in sadar bazaar jhansi and deposited the phone. After lapsing of almost * days, no fruitful...

Apr 15, 2021 by Chinmoy Ghosh

Samsung - Estimate of Air conditional Repair ^Open

Complain was for My Air Conditioner, purchased in ****. Initial I was told that PCB is not working, which would cost me around ****. Further there may be an issue regarding GAS, than it may further cost me to Rs. ****. Therefore, total estimate...

Apr 13, 2021 by Gaurav Jindal

Samsung - DEFECTIVE SAMSUNG NOTE 20 ULTRA ^Open

I bought a Samsung NOTE ** ULTRA on **th of NOVEMBER ****. In the month of February I had display flickering issues. Later the display went green. When I contacted Samsung Service they accepted it was some technical issue so they replaced the d...

Apr 13, 2021 by VARUN V S

Samsung - Defect in phone hardware ^Closed

* months before I purchased m** samsung phone... when I opened the packet after ** days as it was a gift... its power button didn't work... then we decided to go to service center.. it started working... but yesterday.. I was heartbroken wen I ...

Apr 13, 2021 by Shivani bhatia

Samsung - New Samsung AC not working ^Open

I have purchased Samsung AC on **th Mar **** and it got installed on next day by Samsung service team . After * days we found AC is not getting cooled and raised a request with Samsung support team. Next day they came and found complete Gas in ...

Apr 12, 2021 by Sathya Raghavesh

Samsung - Samsung AC stopped working within 2 months of continuous running ^Open

Samsung Started manufacturing defective AC with poor quality cooling coil which don't even work atleast * months.I need Replacement/Return of my complete Ac unit rather than repairing. I recieved call from customer care and they said that we...

Apr 12, 2021 by Kamal

Samsung - Cashback not received ^Open

On *rd August **** I had made a purchase of a Samsung Smartwatch (invoice attached) and there was a **% cashback offer on that which is clearly printed on the credit card charge slip (copy attached). The cashback was to have been received in **...

Apr 12, 2021 by Ramkumar Ramaswamy

Samsung - Received damaged product ^Open

I bought a A.C product from the Samsung estore and i received a damaged product and past ** days i am following up with their support team on the issue resolution and asked for replacement but till now i am not getting proper response. It's bee...

Apr 11, 2021 by Basavaraju

Samsung - Samsung handset is not working ^Closed

I have purchase Samsung galaxy S** *G phone in march for rs. ***** & within few days i face lot or problmes with this phone like heating problem, slow motion video is working, hang problem, sensor is not working, picture quality in too poor. I...

Apr 11, 2021 by Shiwani

Samsung - Complain regarding samsung mobile ^Open

I had purchase a M** mobile dated **.**.**** by amazon , approx after month it has create some problem the resolve by servise center . after some time it has create again same problem then after lot of conversation with costomer care it has bee...

Apr 10, 2021 by Tushar kant ghosh

Samsung - Complaint No Not resolved from last 15 days ^Closed

Dear Sir, This is very wrong on part of samsung company that my complaint which was lodged on dt **.**.**** that has no been resolved yet. There is a service center in Pithoragarh named Neshtech who is not responding. Following are the de...

Apr 02, 2021 by SONU SHARMA

Samsung - Poor quality ^Closed

i raised this complain previously also about my Samsung note ** plus after * months it was completely Dead and not working and it was getting extreme hot as it is going to explode i asked for replacement , but some one on your behalf , SUMIT...

Apr 01, 2021 by Karan Kapoor

Samsung - Refrigrator not working and samsung customer care not responding ^Open

I PURCHASED SAMSUNG REFRIGERATOR AND NOW ITS STOP WORKING AS I HAVE RAISED COMPLAINT AGAINST COMPANY ON **TH MARCH WITH SERVICE REQUEST NUMBER IS ********** AND WITHOUT TAKING MY CONCERN THEY HAVE CLOSE THE COMPLAINT AND TODAY WHEN I CALL CUSTO...

Apr 01, 2021 by ANAND DOSHI

Samsung - Phone abruptly stopped working within 1 5 years purchase and identified that it s common issue in th ^Closed

Samsung M** series . Touch stopped working abruptly but there was no external factors impact.Suddenly stopped working and identified that this is common issue in Samsung m series....

Mar 31, 2021 by Ashitha

Samsung - Product is not woring ^Closed

i have ordered *.*ton *star samsung split Ac from flipkart. it is not working from the day of installation. i informed to the flipkart team and Samsung team. They are not responding. How can I pay the money for the defective product. I want to ...

Mar 31, 2021 by Nikilaja

Samsung - Defective Refrigerator ^Closed

On **.*.**, I purchased a samsung ***L fridge with serial number *DEJ*DBKC*****K model code RT**K****SL/TL from a local dealer in Kozhikode, Kerala, India. Immediately after purchase the fridge was defective with excess ice formation, defective...

Mar 29, 2021 by Manju Gopikrishnan

Samsung - Refrigerator stop cooling intwo months ^Closed

We have purchase Samsung fridge four doors and it is not cooling just within two months.their engineer came twice but ican not solve.i want refund of my amount...

Mar 26, 2021 by Manish Turakhia

Samsung - Zoomed in camera for all the applications and Heating Issue ^Closed

Hello, It's not even been one month since I purchased Samsung Galaxy F**. The camera for all the applications is very much zoomed in including Snapchat, Instagram, WhatsApp and it has heating issue. Please resolve this issue....

Mar 26, 2021 by Mansi Rathi

Samsung - There is heating issue and the camera of all the third party applications is very zoomed in ^Closed

It's not even been a month since I purchased Samsung Galaxy F**. There is heating issue since the *st day and the camera in all the applications is very zoomed in. I am very disappointed with the way this product has come out to be....

Mar 25, 2021 by Mansi Rathi

Samsung - Display Discoloration Issue on Samsung note 9 ^Closed

Hello, Like globally affected people by the screen discoloration issue by updating phone software provide by Samsung, I have been also facing this the same Issue after the September update. My display turned into yellowish and black bars are a...

Mar 10, 2021 by Sagar

Samsung - Service issue ^Closed

My refrigerator got serviced in November which is out of warrant in November **** and I received same issue again now in February **** .just in two months there is asking to pay again for the same problem...it's just a cheating game paying by s...

Feb 26, 2021 by Jayalakshmi

Samsung - Exchange of Lenovo notepad ^Open

When we are taking the paid classes we were told to get the Samsung note pad. we got the kit But lenovo notepad was delivered.when I have talked to the support people they told me they would exchange the notepad.now nobody are responding to ...

Feb 26, 2021 by Vijaya

Samsung - No spare parts available for a TV that s only 3 years old ^Closed

We bought a Samsung **-inch TV from a dealer in Mumbai about three years ago. Yesterday it suddenly stopped working so I contacted the help centre. A technician came home and said that either the electric panel or the PCB board panel within the...

Feb 22, 2021 by Radha R

Samsung - Related to Insurance of Tab ^Open

We have just bought the tab Samsung Galaxy Tab S* on **th February ****, Wednesday. They have asked to buy it we will provide insurance later. Then on Saturday they have asked to pay for insurance as on that day bank was closed so I was unable ...

Feb 22, 2021 by Dr. Amitabh Mehrotra

Samsung - Defective piece of front load Samsung washing machine ^Open

On August **** I purchased front load samsung washing machine rs *****. Latter I observed very abnormal vibrations it and complained .samsung service centre replaced the drum manually due to many problems raised like leaking of drum pcb tempere...

Feb 20, 2021 by Naina Sharma

Samsung - Refrigerator not getting cooled ^Open

We bought a samsung double door refrigerator in **** and within * years have been facing problems with the system not getting cooled. We made several calls to customer service and * technicians came and told there was a problem with Mother boar...

Feb 19, 2021 by Anusha Priya

Samsung - Hang Issue ^Closed

The phone hangs while answering the call and also the phone initially had charging and heating up issues. The cx support team insisted that they will get it repaired but even after giving it to servicing the phone still hangs while answering th...

Feb 12, 2021 by G SravyaSri

Samsung - Samsung quality issue ^Closed

I bought a Samsung A** mobile on * October **** for my uncle. After * Year and * months of Normal usage, one day while attending a call mobile started rebooting automatically and it kept restarting and shows samsung logo. This happened multiple...

Feb 02, 2021 by Mathan Mohanadhas

Samsung - Phone not working within 5 months of purchase ^Open

The phone display suddenly stopped working within * months of purchase and when we went to the samsung service centre they say the phone has been impacted with weight on it and the fluid inside has spread. And they say this issue dosent come un...

Jan 20, 2021 by Sony daffodil

Samsung - Washing machine not working properly complained several times they are not exchanging or refunding m ^Closed

My washing machine has issues we have complained it several times but there is no resolution provided .they are not exchanging it or refunding my money....

Jan 18, 2021 by Manaswitha

Samsung - Regarding Samsung U Level Bluetooth ^Closed

One month ago I purchase a headphone Samsung U Level which costs me ₹****. Within a month it's bending get break from one side. Although it's functioning, but the breakage point was actually a temporary adjustment made by company. I think it...

Jan 18, 2021 by Rajender Sharma

Samsung - Samsung Active 2 Watch Defective ^Closed

I have purchased samsung galaxy active watch * *g lte variant. service center has given me three times replacement which had same defect of heating while making lte calls, i had shown them evidences and they have accepted it as well. now its be...

Jan 06, 2021 by Manish R

Samsung - Battery backup issue ^Open

I have purchased samsung galaxy j* prime from Jabalpur on **/**/****.Now i am getting lots of trouble in battery and also ordered the battery but it is not available in the service center. Plz resolve the problem how can i get it....

Jan 04, 2021 by SarikaJain

Samsung - Faulty products ^Open

I purchased an earphone from local vendors near Silvassa central library, when I purchased it he showed me good earphone but when I reached home after purchasing it, the product was faulty, the seller replaced the product with the faulty one an...

Dec 30, 2020 by Vishnu Choubey

Samsung - Samsung charging issues ^Closed

I bought Samsung s** lite for **k and it has hardware issues.service centers are unable to rectify it permanently. Its under warranty.No one is helping me her....

Dec 23, 2020 by Rutuja

Samsung - Refrigerator not working company cant solve the problem ^Closed

We bought the samsung refrigerator pf **k with a warranty .... now after * yrs there came a problem with this refrigerator ... we cantacted the company to solve the issue .... and they couldnt even understand the problem so finally they approv...

Dec 21, 2020 by Afrin Nazir

Samsung - Faulty QLED TV worth ^Open

Will provide later...

Dec 18, 2020 by Ankur Garg

Samsung - Spare part not available ^Open

i had purchased samsung double door refrigerator in **** model no RT**HCUXI/CTL . complaint was not cooling complaint ref ********** dt */** /****.SAMSUNG replied that part is not available hence can not repaired. so life of refrigerator is on...

Dec 12, 2020 by Ravindra A Patil

Samsung - Fraudulent case ^Open

I am purchased mobile phone Samsung shop app s ** lite but cancelled order within one hour Samsung email received cancellation request update Samsung shop app tracking page showing cancelled order Samsung s ** lite but without my permission pro...

Dec 02, 2020 by Rajshekhar Patil

Samsung - Faulty Double door Fridge ^Open

I had Purchased the Samsung Double door Fridge on **/**/** . After one month This fridge started giving overcooling issue . We had put Repeated complaints but after repeated visits Samsung services is not able to resolve the issue in last *...

Nov 27, 2020 by Mrs. Deepali Gupta

Samsung - Defective item received and tortured by the service recieved ^Open

Bought samsung earbud galaxy live on samsung shop app , which was delivered on *th November. Item was defective at the time of delivery , i raised the complaint online. Still after multiple followups , calls , emails , visit to their service ...

Nov 26, 2020 by Itisha jain

Samsung - Mobile phone problem ^Open

I have purchased a Samsung M** mobile on **.**.**** through Amazon , from the last week of September iam facing problem with my mobile handset, the problem which I have been facing is mobile auto restart . I have however approached local servic...

Nov 22, 2020 by ANVESH KUMAR GOTTIPATI

Samsung - Defective product TV given by Samsung company ^Closed

Sir, I purchased ** inch tv on ** nov **** and raised complaint on **th nov **** in the morning that there is light emitting from corners of my tv. I got technical visit on **th of nov and till date there is no revert from companies end. I...

Nov 18, 2020 by Sumit Mahaldar

Samsung - Product not delivered ^Open

The user has got **** from me and not delivered the product... Now again demanding for ****... I have all evidance of transaction, please help me to recover my amount......

Nov 17, 2020 by Preethi Narayanan

Samsung - Samsung refrigerator ^Closed

I got my refrigerator year ago, I had an issue with gasket in frezer. I called customer service to fix it , i got a call from support team after ** days to fix the issue. After they replaced the gasket they charged me *** and said i do have a m...

Nov 17, 2020 by Harsha

Samsung - Refund not initiated ^Open

I have placed order on Samsung Shop website on ** October with order id *********** of Galaxy Tab S* worth Rs ***** paid through credit card. Later I cancelled order on ** October. It has been about a month,my money has not been refunded yet. I...

Nov 15, 2020 by Krishanu Patgiri

Samsung - Samsung TV not functioning ^Closed

I purchased a Samsung TV on **.**.**** vied model no. UA**F****ARMXL and Sl. No. *****ZND******P from Baba Home Appliances, Badahat, Kendrapara. I register a complain from my registered mobile on **.**.**** regarding TV remote not functioning ....

Nov 11, 2020 by Satyabrata Pati

Samsung - Samsung mobile defective since day 1 ^Open

I purchased mobile in Dec **** and within ** months motherboard is damaged. Service center in Udaipur is pathetic. The shop from where l purchased is Samsung ( Smart Cafe) Ashoknagar Udaipur ...

Nov 11, 2020 by Prasun Chakrabarti

Samsung - Defective product received ^Closed

I bought a Galaxy Note ** Ultra on the **nd of August from the Samsung shop app, i received a phone with defects in the camera and after waiting for close to two weeks and speaking with * or * departments i received a replacement phone but to m...

Nov 04, 2020 by Vivekkoushik

Samsung - Samsung board fault want refund from Samsung ^Open

I bought Samsung A**s from flipkart online after *month it touch has been broken after I used for *year warranty to expire before * day mobile switched off then went into bootloop and send to service centre they tell motherboard problem but the...

Nov 03, 2020 by Rangesh thevan

Samsung - Received defective product ^Open

I bought a mobile phone Samsung Note * which is certified as water resistant (IP **- upto *.* meters) and company also claims that the phone can be taken inside water upto *.* meters but i tried to put just the camera part under water and take ...

Nov 03, 2020 by Mohan V

Samsung - Delivered faulty product ^Closed

I have ordered TV from samsung.com and received faulty TV. I have raised complaint for return and refund, its been a month and still samsung didn't process my request. My money is struck and unable to return the faulty product....

Nov 02, 2020 by DILIPNELSON ARUL

Samsung - Filipkart ^Open

sir, I order Samsung *** L Direct Cool Single Door * Star (****) Refrigerator with Base Drawer (Saffron Blue, RR**T***XU*/HL), and the item shipped reached final destination than order cancel without any information please help...

Oct 31, 2020 by allvin pal

Samsung - REGARDING CHARGING ISSUE IN PHONE AND BEHAVIOUR ABOUT SERVICE CENTER ^Open

I have purchase Samsung Galaxy S**+ from https://www.samsung.com/in/ website and Order number:*********** on **-October-****. Since day * I am having a charging issue with my phone. So I went to the Authorised Service center located in my curre...

Oct 30, 2020 by MEET HINSU

Samsung - DOA Product ^Open

I have Bought a Samsung Galaxy M**s on *st from Samsung.com which is delivered to me on *th which is DOA. And after that i am moving Door-*-Door from Samsung Service Centre to their Call Centers but they all are dumb ears. And now i am feeling ...

Oct 27, 2020 by Jagdish Arora

Samsung - Samsung note 9 display flickering ^Open

My samsung note * started screen flickering issiue. My badluck is it started immidietly after ** days of waranty expiration. Service center boy told to replace the whole display which costs ***** rs including taxes. ...

Oct 26, 2020 by Dilip

Samsung - Improper Invoice and Bad Support ^Open

I'm using N number of Samsung devices for the last **+ years. The very first time approached Samsung service center ever in my life. But I had a very bad experience. They asked for the box which I got along with the headset. I don't have that. ...

Oct 23, 2020 by Arputha Raj

Samsung - Requested cancellation but item forcefully delivered ^Open

I ordered a smart phone Samsung Galaxy M** on Oct **th, ****. The order number is ***********. I.changed my.mind shortly after. I called the Customer Care to cancel the item, they said that it is not possible as it is already shipped. I ca...

Oct 18, 2020 by Chackravarthi

Samsung - Note 9 screen hone yellow discolored ^Open

my phone is suddenly turned yellow .my screen has been totaly unreconizable as it was before I cant use my mobile on high brightness As it showing lines i got to know that their is the software update problem from samsung and they are doing...

Oct 17, 2020 by hussain jaorawala

Samsung - EMI IS DOUBIE DEBITED IN MY BANK ACCOUNT ^Closed

I am online transfer EMI FOR **/**/**** AND your tvs will be again debited EMI FOR **/**/**** ...

Oct 15, 2020 by Aditya chandrakant kotmire

Samsung - Fraud call from naukri Com ^Closed

Received a call from naukri. Com. They asked me to pay a amount for code generation. I denied. They sent me a message that your documents are banned from naukri. Com for * years and they stated that ***** rs amount is payable to court. They as...

Oct 14, 2020 by Pooja Sonaniya

Samsung - Service not provided even after regular follow ups ^Open

I bought a fully convertible refrigerator of Samsung worth Rs.**,***/- from Reliance digital Kanke road, Ranchi on **/**/****. From *d october ****, the refrigerator giving problem in cooling and thus i called up samsung helpline number (*****...

Oct 14, 2020 by Vikrant Kumar Ravi

Samsung - HARASSMENT OF SENIOR CITIZEN FOR CUSTOMER SERVICE SAMSUNG ELECTRONICS ^Open

Good day Sir, Hope you are doing fine. Please be advised , I am drafting this complaint with reference to non action of the service representatives on this prolonged issue regarding the home appliance as appended. Saving this reputation f...

Oct 13, 2020 by EUGENE BASTIAN

Samsung - Samsung mobile touch issue ^Open

As suggested by Samsung Customer Care executive, I had visited the service center on last Saturday as well as today. But, it seems like they are not willing to help and they keep telling me that due to some connection issues in their office the...

Oct 13, 2020 by Dibyajeet Ojha

Samsung - No give money and phone ^Closed

Sir hamne isme bohot paise lagaye but mila kuch nhi hame win dikhaya diya kuch nhi hama score hamesha * dikhata h jabki hamre points jyada dikhata h or score m * hame abhi tak * rupa nhi mila hamne itne match par paise laga diye...

Oct 12, 2020 by Pallavi sharma

Samsung - Samsung smartphone AutoRestart and Hanging ^Open

Hello Sir, I'm using Samsung M**s smartphone and it is getting automatically restarted on frequently from the last ** days. I have visited a service center at Thrissur, Kerala (********** - TVS ELECTRONICS LIMITED) and they have checked t...

Oct 09, 2020 by Shifin C K

Samsung - Damaged Product Delivered ^Closed

I ordered a Samsung Galaxy M** through Samsung Shop App on **.**.**** and got product delivered on **.**.****. But while opened the box it seems the product was damaged or already used, there is heavy scratches on the back case of the phone. ...

Oct 08, 2020 by AKHIL MAHESH

Samsung - Wrong Commitment ^Open

This is the mail sent to Samsung on July **nd. I am following up with them since then, they are saying that they will get back shortly. But I don't know what shortly means in their dictionary. Hello, This is Priyanka Arora from New De...

Oct 07, 2020 by Priyanka Arora

Samsung - Since when mobiles start damaging due to sweat ^Open

On **aug **** I bought Samsung m** from Amazon India. After **days there were glitches and hanging issue, which I ignored. On sep ** I was on a call for **min and simultaneously working. After the call ended there was my sweat on my phone. I wi...

Oct 04, 2020 by Mitanshi Rathore

Samsung - Wrong product deliverd ^Closed

I ordered samsung galaxy golden i recived wrong product....

Oct 03, 2020 by Parandaman

Samsung - Samsung refusing return ^Open

I bought a Samsung Note ** Lite Device from Samsung's online store. They promised a buy back price of **,*** on my older device and an additional cashback of Rs. **** on using citibank debit card. Now my older device is rejected in exchange and...

Oct 02, 2020 by Ashish Gautam

Samsung - Sir they have overcharged me than the market price ^Closed

Sor I brought note ** lite with *gb ram from reliance digital store amritsar on **th sep **** for rs ***** and when I went to the market for getting a screen guard I came to know that the price of that phone is only ***** I want my extra money ...

Oct 01, 2020 by Nikhil verma

Samsung - Samsung stopped working within 6 months ^Closed

I bought Samsung M** on **th May **** and as of today **th September the phone is completely off even though the battery is at **%. ...

Sep 25, 2020 by Pooja Shrivastava

Samsung - Denial of Service on TV display bleed ^Closed

Purchased the TV - UA**NU****KXXL on Sep **** from flipkart and faced with LED bleed issue. First flipkart and then samsung replaced the unit *times for the same exact issue. No after months, the same issue has happened, and now Samsung found a...

Sep 23, 2020 by Vijay Thamban

Samsung - Faulty product delivered ^Open

I had purchase Samsung smartwatch from flipkart and as soon i opened the watch there was a defect in the display.. i wrote the review and clicked pics of the product and submitted to flipkart on the same day ... since then they have been foolin...

Sep 19, 2020 by Vaibhav bansal

Samsung - Fraudulent ^Closed

Dear sir, I had purchased a samsung fridge in **** from khosla electronics kolkata priced at Rs.*****/-. That fridge was faulty and after filing a case the company didnt refund me my moneh rather issued me a coupon forcing me to buy another s...

Sep 16, 2020 by Ruma Chaudhury

Samsung - Fraud Activities of Samsung Authorized Service Center ^Open

Malpractises by Samsung authorised service center. After talking to Samsung WhatsApp support, submitted my Samsung M** under warranty phone on **Sep**** at service center with issue of video capturing being blurr. Service center gave jobsheet...

Sep 14, 2020 by Amit Valecha

Samsung - Service centre is delaying the delivery of phone ^Closed

I bought a phone Samsung A** one month ago and after one month the front camera start misbehaving so i decided to give it to service centre for repair on **/**-**. They did partially repair the phone and on the delivery date **/**/** i refuses ...

Sep 10, 2020 by Aryan Raj

Samsung - Package not delivered ^Closed

i had ordered * covers and haven't received any confirmation message or email ,since..i have tried reaching the website but am unable to find the order,,,i had paid earlier ,,,now it seems they are a cheat and my money cant be recovered... ...

Sep 09, 2020 by Hrishav Raj

Samsung - Bad Service of Samsung ^Open

I purchase a samsung A**s on **.**.****. Last ten days some mic problem will create in my phone usually i went to service center on **.**.**** and address given below - Shop Number-***, *st Floor, Shopping Centre, Kota-Rajasthan - ****** (Nea...

Sep 08, 2020 by Bakhtiyar Irfan

Samsung - Product not delivered ^Open

I still have not received my Note ** lite that I ordered on **th August through Samsung website. I received the order confirmation and mentioned that it will be delivered by **th August. I have been following up on this for the past ** days and...

Sep 04, 2020 by Sreejith Nair

Samsung - Money not being refunded ^Open

I had purchased the mobile on **th august and got delivered by **nd august, in two days the phone started to switch off so I went to service center. I got a DOA certificate from the service center and was told if I don't get the phone replaced ...

Sep 03, 2020 by Akanksha Kapur

Samsung - Wrong information Order not cancelled and terrible customer service ^Open

This complaint is against Samsung India *. Wrong information given by exec and hence product booked on the site *. Absolutely no information about the product *. Pre booking still not delivered - Other customers who have not pre booked can w...

Sep 03, 2020 by Prashant Michael

Samsung - Refund not Processed ^Open

I have ordered a product from Samsung on **th July **** which they were supposed to deliver by **st July ****, but they were unable to deliver it so they cancelled it from there end. Now its been one month as on today **st August **** but they...

Aug 31, 2020 by Souvik Manna

Samsung - Motherboard damage samsung galaxy ^Open

Sir I have already emailed and called for service support several times since last **days.I have only been insured of taken seriously and nothing has happened. I have purchased galaxy M** last year(June****) and then my screen collapsed a m...

Aug 21, 2020 by Shobhit Sharma

Samsung - Display Damage by service centre ^Open

I have samsung phone i.e A**s which is * months old. Few days back, I was facing display problem and I gave my phone to Kaithal samsung service centre for changing its display under warranty. When they change the display, they put pressure on d...

Aug 21, 2020 by Shivam Taneja

Samsung - Compressor of refrigerator damaged ^Closed

Compressor of my refrigerator has got damaged which I had purchased * years ago ...

Aug 20, 2020 by Mudasir yousuf

Samsung - Manufacturing defect in product received ^Closed

hello sir, good wishes to you. I have been a samsung costomer since last * to * years. Being so satisfied i brought a galaxy watch which got delivered on **/**/** with manufacturing defect (back button not working). I hence went to service c...

Aug 19, 2020 by Dr Deval brajesh dubey

Samsung - Fake product received with no return policy ^Open

I ordered Samsung Level U from Myntra on July ** ****. I received the fake product and filed a cmplaint immediately on myntra. They asked me to visit the samsung store and get the device checked. After informing the same to myntra that samsung ...

Aug 19, 2020 by Harshita Gupta

Samsung - Refusal of repair Samsung Device under guarantee ^Open

Dear sir , I purchased my handset samsung model m** on ** october last year which is in guarantee period .Its mirror was slightly damaged just after a month of using and since then it is working correctly . But in July month it suddenly stop...

Aug 18, 2020 by Mohit agrawal

Samsung - Samsung phone not repaired under warranty ^Closed

I bought a phone Samsung M**s phone on **th September **** and within one year my phone stop working suddenly on **th August ****. I called customer services and told them that it is under warranty the advised me to went to customer service ce...

Aug 18, 2020 by Akanksha Bhanot

Samsung - Refused to repair replace mobile device under warranty ^Closed

This set had display issues, and samsung service center Ganesh Electricals Patiala replaced its display and delivered handset to me on **th july. But again, display faced same issue on **/**/**** and i visited your authorised service center Ga...

Aug 16, 2020 by khushdeep

Samsung - New AC Not Working ^Open

New AC not working. Customer Service representatives checked the AC and told that it's an electrical voltage fluctuation issue and so the company won't be considering this under the warranty. It's a brand new AC and Samsung is asking us to pay ...

Aug 11, 2020 by Akash Chaudhuri

Samsung - Charging issue of Samsung ^Open

Hello, I have bought a Samsung A** phone on June *st ****. While traveling the display of my phone got damaged in the month of feb ****. I have approached a authorized service center and got my phone fixed. Few days later all of a sudden my pho...

Aug 06, 2020 by Bhargav Srikar B

Samsung - Issue with Cashback Warranty Exchange ^Open

I have bought a new S** lite mobile from Samsung.com/in Site. I have opted for an Exchange offer and also had an Instant Cashback offer. It's been two week since I bought the mobile and still I haven't received the (Instant)cashback yet. Also...

Aug 06, 2020 by Yuvaraj

Samsung - New Refrigerator not working ^Open

I have been running from pillar to post for the last ** days in order to get the refrigerator in working order. But I am appalled to note the complete apathy towards customer service. Once the purchase is complete, this is one of the worst serv...

Aug 05, 2020 by Navneet

Samsung - Samsung mobile service delay ^Open

My mobile display got broken and on **.**.****- Given mobile for service. The service center said that due to the unavailability of the spare parts ,The company will provide a replacement phone or coupon as a solution. I have submitted the box ...

Aug 04, 2020 by kabilan

Samsung - Package not delivered ^Open

i have ordered through samsung website on *th july post which the delivery date was showing as **th July.I called the so called customer care team they told me it is because of lockdown thing we have taken extended time. Now i am following up ...

Jul 31, 2020 by Shilpa Kapil

Samsung - Deny to repair phone ^Open

Dear Sir, I am Monika Malik, have samsung galaxy M** mobile, which I bought Aug'**. Since last more than ** days, I am aggresively following samsung service centers but still they are just giving torture instead of solution. Problem: N...

Jul 25, 2020 by monika

Samsung - Samsung QLED tv not delivered ^Closed

This is with a QLED television I purchased from Samsung online app on **th June for which Rs. ***** was deducted from my credit card. The TV was supposed to be delivered on **th July ****. However till date there is absolutely no update . It...

Jul 25, 2020 by Ishita Mazumdar

Samsung - Screen discolouration issue ^Open

This is the incident that makes me frustrating. I am using my cell phone galaxy note * from last one year and I never faced any issue while using it .but on **th July **** Samsung launches his new update for Samsung user, after getting the not...

Jul 24, 2020 by Yogender Kumar

Samsung - PHONE BLOCKED ^Open

hy, this is rahul here. i had bought a samsung mobile financed with dmi finance. my last last installment was pending but i had cleared all my installments on ** june****. but due to some issues at your hand, i am not able to use my phone fully...

Jul 23, 2020 by DUSHYANT MAKHIJA

Samsung - Washing machine not serviced ^Open

My washing machine has been broken for the last * months. I have raised complaints on all the platforms I could possibly think of. website data shows that all of my * requests are serviced and the truth is not even a single person even called ...

Jul 22, 2020 by Akhil Parmar

Samsung - Company defect mobile ^Closed

**/**/** KO new Mobile phone Samsung m** purchase kiya and **/**/** KO mobile phone ki display out ho gai.mera Small brother Samsung service center Sapna sangita road Indore lekar gya.jha use Mobile phone check karne k bad internal Short bataya...

Jul 22, 2020 by Rahul kumar

Samsung - Mobile phone not repair under warranty ^Closed

Mene new Samsung mob purchase kiya **/**/** KO .**/**/** KO automatic display out ho gya.me samsung service center indore gya .wha mobile phone check karwaya. Phone me internal short bataya or display change karne k liye payment Ki mang ki.mobi...

Jul 21, 2020 by Rahul kumar

Samsung - Display repair issue ^Open

i purchased my Samsung a** in March ****. Due to some technical issue on * July **** my phone''s display was not working. I visited to Samsung service centre near green land school, ** sector, ludhiana, Punjab. I paid **** rupees for new displa...

Jul 20, 2020 by satnam sharma

Samsung - Phone is not getting repair within gaurantee ^Closed

i purchased my Samsung a** in March ****. Due to some technical issue on * July **** my phone''s display was not working. I visited to Samsung service centre near green land school, ** sector, ludhiana, Punjab. I paid **** rupees for new displa...

Jul 19, 2020 by satnam sharma

Samsung - Defective air conditioner ^Closed

I ordered ac from Flipkart on *st July which was delivered on * and installed on * However after installation we found a defect in ac engineer wasn't able to finish the setup of ac I placed replacement on *th July immediately after installation...

Jul 16, 2020 by Naresh Kaushik

Samsung - Fraudly sell extend warranty ^Closed

I have purchased Samsung note ** cost of Rs. ***** on * SEP ****. Unfortunately mobile got damaged on ** SEP **** . I asked for insurance but when I went to claim they told me that u have not taken insurance u have taken extended warranty and ...

Jul 16, 2020 by Sohny

Samsung - Samsung Note 9 display issues after March 2020 Security update ^Open

After March **** Security update, Samsung display has been showing discoloration issue, at the same time when i submitted to service center, they are straight away asking for replacement of display, and moreover the service center has broken my...

Jul 12, 2020 by Zainulabedin Husen Patel

Samsung - Fraudulent charges ^Closed

My sister is being charged for the repair of her Samsung Galaxy Note * for the screen discoloration issue which was caused after the recent update from Samsung. Please check Samsung member app or google it if you are really unaware of the issue...

Jul 08, 2020 by ADITYA KAKOTY

Samsung - Samsung galaxy note 9 widespread display issue ^Open

I and many others are having a display problem with samsung galaxy note *. A green tint started appearing after a march software update pushed by samsung, making it hard to use and cause eye watering and headaches. I purchased my phone as secon...

Jul 08, 2020 by Visakh R

Samsung - Complained defect was not repired ^Open

We registered a complain on my samsung galaxy a** with mic not working, but they said, if the brocken display was changed then mic may work, they give working mic with new disply, cost of ****/-. But after one working day registered complaint ...

Jul 06, 2020 by Abhijith pramod

Samsung - Defected product ^Open

I bought a Samsung tv model no-**M**** LED set from an authorized dealer in May ****. After about * months it shows defected in LED screen. When i inform this to the service center they send engg. and my panel was changed but within few days pr...

Jul 06, 2020 by NIDHI ARYA

Samsung - Product not delivered but got a message that product have been delivered successfully ^Closed

Atish Kumar sinha Axis bank LTD, *nd floor, UPA complex, Mahendra narain path, Arya Kumar road, rajendra nagar, patna -******...

Jun 28, 2020 by Atish Kumar sinha

Samsung - Misled into buying a Samsung Mobile device on the basis of a fraudulent marketing campaign ^Open

Purchased the Samsung Galaxy S**+ via Samsung online store. As part of their running offer i am eligible to claim "Samsung Galaxy Buds+ June Offer" at a discounted price. After multiple attempts and contacts with the Samsung customer service, e...

Jun 27, 2020 by Mahesh Varma Vatsavai

Samsung - Against Samsung Service Center Lucknow ^Open

My phone was having charging issue only service center had submitted my phone & told me to come tomorrow to take your phone . next day they told me that motherboard is damaged and it will take ****/- to repair otherwise phone is not taking sign...

Jun 26, 2020 by Ravindra kumar tiwari

Samsung - Samsung Galaxy buds Plus ^Open

I had purchased a galaxy buds plus from samsung shopee and when i received and checked it was not working so i went to the service center and gave it to.them but till now they have not yet sent it to replace or its not made ghey r just telling ...

Jun 24, 2020 by Akash Thirani

Samsung - Installation engineer has not arrived after 10 days of arrival of washing machine ^Closed

After purchasing of an washing machine from reliance digital BELGUAM .. it's been ** days installation engineer has not arrived .. Purchase was done on ** /*/** Registered number is ********** Inspit of being telling to store no good re...

Jun 22, 2020 by Shridhar Udupi

Samsung - Wrong wall mount bracket supplied with our new tv ^Closed

We purchesed a new ** inches Samsung TV for ** k . When the person arrived to mount it , he opened the sealed box and found wrong sized wall mount brackets . Since then we have been calling customer care to replace the brackets , but in vain . ...

Jun 18, 2020 by Abhilash Saladi

Samsung - Lock my Phone ^Open

I have purchased mobile phone of Samsung company from Duggal Mobile Centre and paid by Cash of Rs. *****/- on **.**.**** (copy attached) but a few days ago TVS Crdite Services send a message on my mobile phone that u have not paid the installme...

Jun 17, 2020 by Satish Kumar

Samsung - Faulty product ^Closed

I purchased a air conditioner from Arora Sales, Palwal on *st May ****, but after * days it started making too much noise. I called customer care but fue to covid effect, they were not giving services that time. So after more ** days i lodged a...

Jun 08, 2020 by Anshul dureja

Samsung - Not giving my phone ^Closed

I Have given my Samsung handset on **.**.**** here on Samsung Service center Jagat Farm, Greater Noida. There staff behaviour is very rude. There phone is always not reachable. The guy name Mohamad Aarif is very unproffesional. He always lie...

Jun 06, 2020 by kushal

Samsung - False Information of waterproof on Samsung and looting customers at the time of Covid 19 Pandemic ^Open

I had bought a Samsung A*+ smartphone from amazon.in on **** with MRP of Rs.**,***/- The smartphone was bought considering the statement by Samsung that it was IP** Waterproof, i.e it can stay upto *.*m depth under water for ** min. * week befo...

Jun 06, 2020 by Jeso Joseph

Samsung - MY SAMSUNG NOT WORKING ^Open

Respected Sir/Ma'am, I have ordered SAMSUNG M**S on *th March, **** and I have received on *th March, **** at Amazon and it costs an amount of **,***/-. After ** days i.e., **th June, **** My Phone is not working ...

Jun 05, 2020 by NALLA PURNA CHANDRA RAO

Samsung - Samsung Service center ^Open

My Samsung A**s got damaged, I went to the service center on **th may Saturday to get it repaired for free under warranty. The guy who checked my phone tried to switch it on and opened some kind of reboot menu and phone turned off again. He tol...

Jun 05, 2020 by Akif ansari

Samsung - Samsung mobile purchased on 8 August 2019 is not working and Samsung sevice center at Mandsaur is no ^Open

I have purchased a Samsung m** model mobile from Amazon on *th August ****. My phone stopped working since *nd June ****. My phone is not physically damaged. I have taken my mobile to Samsung service centre at Mandsaur but they have denied to t...

Jun 03, 2020 by Vinova tiwari

Samsung - Item found too poor quality ^Open

i bought samsung m** for my mother * months ago.every time i ring her she miss my call,i felt something wrong with phone,so i took a look what i found is its slow loading even for default apps ringing volume too low,i tried reset hard reset,thi...

May 27, 2020 by vamsikrishna

Samsung - S AM LED TV Display Issue on Day 2 Customer Grievance Request for a newer samsung TV ^Open

Dear Team Hope you are staying safe and well. I have purchased the Samsung LED TV RU**** from the below address, the TV was delivered on the **th May Sunday ****(please find attached the invoices) TV Installation and guidance was not ...

May 27, 2020 by Deepak

Samsung - Samsung Airconditioned ^Open

We have bought a Samsung *.* ton air-conditioned two years back we had a issue in our Air-conditioned from few days.we issued a complaint in Samsun g the person came and he told there is a problem in concealed line hr told he did some work and ...

May 25, 2020 by Shreekumar

Samsung - Samsung phone not working properly ^Open

I purchase a phone of rs ***** and the phone got fault with in one month care centre has solve the problem but the same problem occur again i am from diffrent distt and cant go agai and again if phone get the same problem between warrany what ...

May 25, 2020 by Sajan sharma

Samsung - Empty Mobile box Received from Amazon ^Closed

I ordered Samsung Galaxy Phone from Amazon, it received in box on ** May. When i opened the box, some garbage was there inside and no mobile phone or any accessories. When i called customer support they said they will launch the investigation a...

May 17, 2020 by Atul Sharma

Samsung - NONAVAILABILITY OF SERVICE FROM SAMSUNG ^Open

I HAD PURCHASE SAMSUNG A ** MOBILE PHONE on **.**.**** from FLIPKART.I HAD GONE TO YOUR SERVICE CENTRE AT KOLKATA -******, GARIA . THEY HAVE TOLD ME THAT MY DISPLAY SCREEN HAVE BROKEN & YOU HAVE TO PAY RS.****/- . THE MOBILE PHONE HAD NOT FALLE...

May 10, 2020 by SUJAN KUMAR DAS

Samsung - Ac not working ^Closed

I bought my AC ..last year which belong to Samsung company..by the immediate year it has got some problem call gas leaking ..I contacted Samsung and resq team also ..while the Samsung person said I was complete mistake while installing ..and th...

May 08, 2020 by Sarath

Samsung - Samsung problem ^Open

My samsung a**s is giving me problem unnecessary touch without touching .Due to it i got too much problem i cant even type a message sometimes its so frustrating . I have bought the mobile on ** october **** .and the problem was seen * months a...

May 08, 2020 by Hrishikesh Suhas Gole

Samsung - Installation of two LED TV still pending ^Open

I have purchased * nos of LED TV on **th January but due to our house renovation work we didn't call technician for installation. But now even after nos. of times registering our complain nobody comes for installation even after *.* month of wo...

May 05, 2020 by RAMESH BHAI J PARMAR

Samsung - Mobile getting very heat ^Open

I am purchased Samsung A** mobile last * months ago. My phone getting very heat while using Internet & watching videos. Please replace new piece....

Apr 26, 2020 by Pavan Kumar Reddy Valimeti

Samsung - Phone Blocked ^Closed

My Phone is blocked due to EMI Loan which was unpaid by someone who bought loan. But I didnt get my phone in EMI, I bought it in ready cash. Instead of laon mobile IMEI number They wrongly entered my mobile IMEI number. Due to this I cant do my...

Mar 13, 2020 by Jaya Kumar

Samsung - Did not get proper service ^Closed

I had registered a complaint on Samsung about my refrigerator past ** days ago, but in the last ** days, no action had been taken. the engineer had visited twice or thrice but they are incapable to repair the refrigerator. they are incapable ...

Mar 07, 2020 by Sunil kumar

Samsung - Fridge stopped working after 13 Months of Purchase ^Open

Fridge stopped working after ** Months of Purchase. Repair done with **,***. Warranty ** Days. Again *** Days later fridge not working. Again service center saying cost of **,***. I purchased fridge for **,***. I have to pay for there useless...

Mar 02, 2020 by Shubham Agarwal

Samsung - ABOUT NOT WORKING OF SOME APPS ON SAMSUNG MOBILE ^Open

I HAVE BOUGHT MY MOBILE FROM S.K ELECTRONICS SHOP IN FEROZEPUR AFTER WATCHING ITS SPECIFICATIONS ONLINE ON SAMSUNG OFFICIAL WEBSITE . BUT AFTER USING IT COUPLE OF MONTHS I FOUND THE APPLICATIONS LIKE SAMSUNG PAY AND SECURE FOLDER AND OTHER APPL...

Feb 21, 2020 by DIPESH MITTAL

Samsung - Product given for repair but not yet received it back ^Open

I bought Samsung UHD TV model MU**** after a year of purchase the display stop working properly regarding which I made a complaint the engineer from Samsung came and Told that the product has to be taken to service Centre And it will be returne...

Feb 15, 2020 by sonam rana

Samsung - Fake product received ^Open

I ordered a samsung level u wireless headphone but i received a fake products from club factory so i want to refund my money ...

Feb 14, 2020 by Amit

Samsung - Call drop ^Open

I am having an issue other mobile a** which is regularly call drops network issue, I went to samsung Customer care they diagnose the mobile they saying the issue of network but when I changed the handset there is no issue in other cell so pleas...

Jan 11, 2020 by PoonamChand

Samsung - Water leakage issue in refrigerator ^Open

Samsung Double door refrigerator which was purchased in **** started developing issues (Water leakage from the refrigerator) post *-** months of purchase. After the initial service call, in the first year, the service engineer rectified the sy...

Jan 07, 2020 by Peterson

Samsung - Samsung is not listening for problem in mobile problem ^Closed

I purchased Samsung galaxy M** mobile on ** July **** and delivered on ** July ****. The problem start within ** day and now the problem is continuing. I am giving the sequence *) It was not take charge from ** July **** so I deposit it Sam...

Dec 26, 2019 by mukesh

Samsung - Wifi and fingerprint ^Open

My samsung a** is not connecting to wifi properly and recently my fingerprint is not adding...

Dec 18, 2019 by neerukattu malyadri naidu

Samsung - Replacement of TV ^Open

I purchased a TV on **th Oct ****, from the very next day TV had issues. I registered a complaint regarding the same, the executive came saw and the things remained unresolved. There were two more complaints registered between **th oct to **th ...

Dec 11, 2019 by Akanksha Borkar

Samsung - SUBJECT PROBLEM IN WASHING MACHINE UNRESOLVED BY SAMSUNG TEAM ^Closed

Already send mail mail request to samsung team but NIL solutions and only delaying ..Poorest response. To, THE MANGING DIRECTOR MR. HC.HONG SAMSUNG INDIA ELECTRONICS PROVATE LIMITED, A-** ,GROUND FLOOR ,FRONT TOWER , MOHAN COOPERATIVE I...

Nov 13, 2019 by Praveen sharma

Samsung - Delay in service and Additional charges ^Closed

It is really very shameful that I am struggling since **th Oct to get repair my Washing machine while get very poor response. I have given my washing machine on ** Oct for chemical wash & get back on **th Oct with approx **** Rs charge . ...

Nov 13, 2019 by MUKESH

Samsung - Given wrong order ^Closed

I ordered dslr but they gave me a powerbank...

Nov 02, 2019 by Sunilraja

Samsung - Deficiency in Sevice ^Closed

I have purchased Samsun * series UHD in month of June ** Suddenly when i switched on it on **th june a broken line was showing on screen. I lodge the complaint immediately to Samsung complaint centre. Then company’s engineer visited at home ...

Oct 31, 2019 by Avinash Pandey

Samsung - Refund not issued ^Closed

I had ordered two products from Samsung website, one on **/**/** with order ID *********** worth Rs. ***** and other on **/**/** with order ID *********** worth Rs. *****. Bothe these orders were cancelled by me. I got e-mails from Samsung that...

Oct 23, 2019 by Rahul Sharma

Samsung - Warranty Not Covered ^Open

I purchased my Galaxy note * before ** months and from yesterday it's display unresponsive automatically.when I went to service center they told your phone is not covered warranty because there are dent on body.but I want to complaint against c...

Oct 11, 2019 by Chaitya

Samsung - नया फ़ोन लिया लेते ही 3 मंथ में खराब फिर दोबारा 3मंथ में खराब ^Closed

...

Oct 04, 2019 by Sachin panwar

Samsung - Faulty service ^Open

My phone Samsung S* was working good,one fine day it was not getting charged,I send the phone to Samsung service centre,they told when we will open the phone they will not be able to fix back the phone in case you don't want our service, after ...

Sep 28, 2019 by Nikhil Chelwani

Samsung - Wrong product sended ^Closed

Are madachod,lavadake ball, pungaa me pungi, sale,kutte, chori ka beta,badmash, my ne kya order diya tum kya bhejaya,sale,kutte,gan me lakidi daldunga sitiya ka sala...

Sep 18, 2019 by Medisetti ganesh

Samsung - Refrigerator not serviced ^Open

Kochi: Samsung refrigerator bought in **** stopped cooling. So complain registered on **/**/** with Samsung customer care (Reference No: **********). I was informed a service person would contact same day. But had to repeatedly call customer ca...

Sep 11, 2019 by Gitanjali Natarajan

Samsung - Non cooperative customer service by Samsung India ^Open

On **/**/**** I purchased one Samsung Galaxy A ** handset from a local mobile store. On **/**/**** I saw some disturbance on that particular handset. Accordingly, on **/**/**** first I went to that local mobile shop after examining the handset....

Sep 08, 2019 by Anupam Khamaru

Samsung - Defect product delivered after making new ^Open

I purchased samsung refrigerate *yr before from flipkart and now its not cooling. Called customer care and they send engineer after * days and he came saw told its gas leakage and i cant do other engineer will come. Today we called they told t...

Sep 08, 2019 by Navin Pokar

Samsung - Samsung is not giving me my mobile ^Closed

My Samsung S* screen was not working. I give it to the service centre. They said they will repair it within * days but all the time they are saying just one more day, * more days. But now it's ***+Days* but they haven't repaired it. If I check...

Sep 05, 2019 by Dinesh Chandwani

Samsung - Failure of samsung India to redress my grievance/complaint ^Open

To: Head Sub: Failure of SAMSUNG INDIA to redress my grievance/complaint Ref: Model No.WW **M***KMA, Product Sl. No.**UD*PBJ******R Date of Purchase **-**-****, C/M No.*** Sir/Madam, In inviting a reference to above, ...

Sep 04, 2019 by Manijyoti Baruah

Samsung - Samsung Galaxy A50 not working and locked ^Closed

I have bought Samsung galaxy A** through Ashapuara Sales & Service on June **** which is automatically locked and not working. Not displays any menu however rings came but not attended due to screen locked. Please resolve my issue....

Sep 04, 2019 by Bharat Desai

Samsung - Mobile service issue ^Closed

I have purchased a mobile phone worth rupees *****. After using * month its display has gone brownish but the service centre executive refusing to repair it although my phone is in warranty period. They are saying mobile is damage because of fa...

Sep 03, 2019 by Balam pujari

Samsung - Fraud by service center ^Open

I have submitted my mobile galaxy j* on ** July due to hanging issue and hands-free jack problem. *st they told me to wait for approx * hrs but later on, they said there is a hardware issue in your device collect it on ** July. But on ** July t...

Aug 30, 2019 by Deepanshu valecha

Samsung - Refund mobile purchase amount ^Open

I purchased a new Samsung j* mobile on *-*-** but unfortunately, the device got bent automatically after I kept in the pocket and riding on the bike. I call customer care number they told me that you have to visit the service centre and they wi...

Aug 29, 2019 by Mohd Ghouse Pasha

Samsung - Mobile not delivered to me ^Open

I have purchased Mobile samsung M** as per offer on website. As per order process I paid the Rs**** payment as required. After payment I have received order confirmation email. But I have not received my ordered product. After two days of order...

Aug 28, 2019 by Siddharth Jain

Samsung - Not providing warranted advantage of a refrigerator ^Open

I have purchased a Samson refrigerator from Raj Electronics, Satighat, Bankura, West Bengal on *st September, ****. Model of the refrigerator is Rr**n***yb* Samson refrigerator ***f*pak******z. Since after purchasing this model refrigerator fre...

Aug 26, 2019 by Somnath Ghosh

Samsung - Delivered fake product ^Open

I ordered smart watch of Samsung s* frontier as stated in adv , but received fake product....

Aug 13, 2019 by Chetan

Samsung - Faulty smart TV ^Open

I bought one smart TV of Samsung brand of **' on *st Dec ****. Now on *th august ****, the screen is totally in black condition even in on position and when I logged in the complaint with the Samsung service centre, they replied me that the com...

Aug 09, 2019 by Rajeev Kumar

Samsung - Delivered to wrong product ^Closed

I have order Samsung guru music * and delivered mi Spiria Mob handset EZD**********...

Aug 03, 2019 by Sangram Mukund Patil

Samsung - Fund Transfer Amount Not Send The Bank ^Open

I m Useing The Samsung Pay The Fund Transfer The Bank Amount Deducted But Amount Not Recieved From Other Bank I m Use & Loss The Amount Because My EMI Bounce The Day Of Nxt ...

Aug 02, 2019 by AJAY CHAND GUPTA

Samsung - Need replacement of faulty samsung refrigerator ^Open

i bought a samsung refrigerator * months ago but they given me faulty one which occurred PCB and Compressor failure. Need replacement of new refrigerator but they refuses to do that ...

Aug 01, 2019 by Nilesh Vyas

Samsung - Damage product ^Closed

i am buy a phone but it's damage then i am return this phone and my money back....

Jul 31, 2019 by kulwinder singh

Samsung - Rinku ^Closed

I have purchased new Samsung A** .After ten days this phone automatically bend in center . I have also discuss with Samsung care but care employees said this fault is repaired in chargeble . Phone is under warranty . Please discuss with Samsung...

Jul 31, 2019 by Rinku

Samsung - Defective refrigerator received ^Open

We purchased a Samsung refrigerator on **/**/**** from naval canteen Vizag. Model no rt**m*** of ***-litre capacity. The mechanic came to install it on **/**/**** and insisted upon us to use * amp switch which burnt out after * days. We then in...

Jul 23, 2019 by IQBAL Mehmood

Samsung - Mobile Screen Has gone black ^Open

Sir /Mam Maine Samsung M** Mobile online amazon.in se kharida tha ** din tak mobile shi se kam kr rha tha uske kuchh din bad Meri phone main ki screen per ek chhota sa spot aaya to maine uske compalin samsung customer care ko kiya per unhone bo...

Jul 19, 2019 by HARIOM SAHU

Samsung - Fake itam ^Open

Hi sir iam order to samsung level bultooth but my recove fake china itam plz replaced to item ...

Jul 16, 2019 by Vijaiyadav

Samsung - Unresolved Samsung QLED TV issue which is under warranty ^Open

On **th June, a software update happened in my ** Inch Samsung QLED TV after which a thick vertical line started coming on my TV screen. The Samsung technician came next day took the pictures of the TV and told that its a motherboard failure. T...

Jul 05, 2019 by Rahul Jain

Samsung - Service centre damaged phone hardware ^Open

I gave my S* Edge with a broken screen for screen replacement at an authorised service centre which they accepted and replaced with a new one at the cost of INR **.*k. When I received my phone back, my wifi was not turning on and I complained t...

Jul 04, 2019 by Abhishek Sharma

Samsung - Defected refrigerator sold by Samsung ^Open

Samsung product request number is **********. Defected (Brand new) refrigerator sold by Samsung. The cooling problem in a brand new refrigerator. I bought a Samsung refrigerator (*** litres) from Sargam electronics on **th of May **** March ***...

Jul 03, 2019 by VIKRAM KEDIA

Samsung - Manufacturing defect in samsung inverter split ac ^Closed

I Bought a Split Digital Inverter Ac *.* ton Model no.AR**RV*PAWKNNA Serial No.***APPCM******J On **-**-**** Which has warranty of **years From one of you dealer The Electronic Paradise Builing No.**,Kalkagadi chowk,Ambedkar Road,Ghaziabad We b...

Jun 21, 2019 by Tushar Gupta

Samsung - Damaged the product during repair at service centre ^Open

My Samsung Galaxy watch was damaged i.e cosmetic damage by service centre during the repair due to inexperience and mishandling. Now I am being said that nothing has happened to watch and asked to collect it, while it is clearly seen on the wat...

Jun 20, 2019 by Keshav Kumar

Samsung - Delay in service ^Open

I had placed a request for Samsung Ac service on **/**/**** (Tracking No ********** / Samsung Ref. No **********). I have been following up with Samsung customer care on every alternate day to send some executive for AC servicing but every day ...

Jun 08, 2019 by Avinash Verma

Samsung - Defective mobile delivered ^Open

I've purchased galaxy M** in the month of March **rd and starting using it a week later after buying a back case and temper glass for it. In the beginning, itself front camera was not good and the faces were looking zoomed vertically even after...

Jun 03, 2019 by SRIJAA PRITHIVIRAJ

Samsung - Samsung TV panel ^Open

Bought TV * months back. After two months facing panel issue. Showing green colour in display. No one is listening or responding from Samsung. I am disappointed. Please inquire before buying Samsung TV....

Jun 02, 2019 by Gulrez Akhtar Khan

Samsung - Service not provided ^Open

Item: Samsung Refrigerator Model: RT**M****S*/HL Samsung customer support team member called me at **:** pm on Saturday, May **, ****, just to inform me that the fridge cannot be repaired anymore after making me wait several days. She says th...

May 27, 2019 by Ravi Kumar

Samsung - Led got defective ^Closed

...

May 23, 2019 by Phulpati

Samsung - Fake customer support ^Closed

Samsung or any other person is running fake customer service and are taking the complaint as taken by Samsung India and are fooling people by not performing the required service and taking the money. Customer support says their technician will...

May 22, 2019 by Aishwarya Malpani

Samsung - Subject Samsung refrigerator repair request is not being entertained ^Open

Product – Double Door Refrigerator Company- Samsung Model- RT**N****S*/NL/**** Volume- *** lt Price Rs. ***** Purchasing Date – ** April **** Since the very first day of purchasing fruit and vegetable kept in the refrigerator are b...

May 22, 2019 by Sunil kumar

Samsung - Ac not repaired ^Open

I bought a Samsung AC a few months back. My Ac is in warranty period. A few days back when I switched on my Ac it was not working. I called the service centre for help as it was so hot in Kolkata. The Samsung service centre sends people twice a...

May 14, 2019 by Vikash singh

Samsung - Not repaired my mobile phone ^Open

I am a user of Samsung products. I am using Samsung phones from last many years. But this time I have a very pathetic experience with Samsung. I own a Samsung galaxy note * which I purchased * months ago. Some problem was occurring on the phone...

May 13, 2019 by Sahil kalra

Samsung - TV display issue ^Open

I bought a TV on **-Nov-****. Initially two months it was fine. After that, it is showing a green screen. I complained to Samsung but they are not responding. Please help....

May 11, 2019 by Gulrez Akhtar Khan

Samsung - Mobile phone changed ^Open

References:- (a) My brother visits Samsung authorized service centre Mobile Token - ********** (b) Tele conversation – ref ********** (c) Invoice No Amazon SLKA***** I was listening from the word of the mouth that Samsung is good mobile ...

May 05, 2019 by Ranveer Singh

Samsung - Got corrupted product ^Closed

I bought a Samsung **gb memory card from them. But they delivered a corrupted product. I am not buying anything from them and told to others if they don't take any action towards my complaint....

May 01, 2019 by Adan

Samsung - LED TV developed defect after seven years ^Open

I bought a Samsung LED TV on **-Dec-**** from a seller. Now in last month (MAR-**), the TV developed some defect so I contacted the company to replace the defective part. But the company is unable to provide the spare part now and is offering o...

May 01, 2019 by SUNIL KUMAR

Samsung - Received damaged product ^Open

I have ordered a Samsung *** litres double door refrigerator from Flipkart on April *th and has received a product on **th. When the installation guy opened the box there was a dent on the door. Then I kept it for replacement. Since then they h...

Apr 30, 2019 by Gadikota YeswanthKumar Reddy

Samsung - Cashback not given ^Open

I purchased a Samsung Galaxy Note *. Terms and conditions laid out that cashback of INR **** would be given. It is not being given....

Apr 18, 2019 by Kevin Darji

Samsung - Memory card not supported ^Open

Received a duplicate memory card of ** GB. Not supported in every mobile and laptop. Please refund my money otherwise deliver the original memory card....

Apr 15, 2019 by Shubham pote

Samsung - Package not received ^Open

I ordered a Samsung m** * GB *** GB mobile phone on **-**-****. As per notification order has to be received at **-**-****. Phone not received and no response from customer care. Payment has been made from my account. Next what to do?...

Apr 11, 2019 by Suraj

Samsung - Technician not came for the demonstration ^Closed

I have purchased Samsung refrigerator *** Lts Model No. RT**M****** on **.**.**** at Vishakhapatnam. At the time of purchase, I was told that the company technician will visit our residence for demonstration purpose after registration in the Sa...

Apr 08, 2019 by V V S SURYA KUMAR

Samsung - Received product have a defect ^Open

SD card not working properly and don't show storage in the card. Please help with change the card. ...

Apr 08, 2019 by Deepak sharma

Samsung - Product not working ^Open

I purchased Samsung EVO Grade * Class ** ** GB Memory Card Rs. *** from Dijinest company. The product is not working properly. So please help in exchange or return this pen drive. I'm not happy with this product....

Apr 07, 2019 by Vaibhav dhage

Samsung - Defective product received ^Open

I was ordered a ** GB memory card. When I use this it is corrupted and the defective memory card was not working. I want to return this or refund. Please help me. My product reference id *********. Order id *******. Tracking id *************. O...

Apr 07, 2019 by Harjinder Singh

Samsung - Useless product received ^Closed

I purchased the Samsung ** GB memory card and it is not working. Please do the needful....

Apr 06, 2019 by Rahul Rajore

Samsung - Memory card not working ^Open

** GB memory card did not process in my mobile. Please change other memory card or refund my money....

Apr 06, 2019 by Nallasivam kumarm

Samsung - Got corrupted product ^Closed

I just got the product and want to use it. But it's not working. It seems absolutely useless....

Apr 05, 2019 by Syed daud

Samsung - Damaged product received ^Closed

I ordered Samsung Evo grade * class ** ** GB memory card but the delivered product is not working. So kindly help in return my order and refund my money. ...

Apr 04, 2019 by KUSHAL KARAN MONDAL

Samsung - Fake product received ^Closed

The memory card of ** GB Samsung not working. Please help with this issue....

Apr 03, 2019 by Gaurav kumar

Samsung - Memory card is crushed ^Closed

I have purchased a ** GB memory card which is crushed. Please help to replace it....

Apr 02, 2019 by Awanish tiwari

Samsung - Delivered memory card is crushed ^Open

Memory Card is crushed please replace it....

Mar 30, 2019 by Awanish tiwari

Samsung - Damage product delivered ^Open

I ordered Samsung Evo plus class**, **GB memory card. Today **-**-**** ** minutes before it delivered to me but the memory card is damaged not working. I paid ***....

Mar 29, 2019 by Niyas Ahmed P

Samsung - Mobile screen damaged ^Closed

I bought the Samsung S* in September ****. It's only been * months and the screen got damaged. I went to the service centre but they said repair charges will be *****. They already charge so much for a phone and repair charges are so high. ...

Mar 04, 2019 by Shilpa Gupta

Samsung - Not satisfied with the company ^Closed

I purchased a Samsung galaxy s* on **th October ****. After * months its getting failure and customer service told me that it has liquid damage and physical damage and goes out of warranty. But I am not satisfied with that’s all. And the serv...

Feb 24, 2019 by Vipin verma

Samsung - Product change ^Closed

Purchase Samsung evo plus grade* class** **gb microSDXC memory card with sd adapter but product change by hp USB *.* flash drive. Please do something to change my product....

Feb 18, 2019 by Praeek Soni

Samsung - Dealer refused to give service for a Samsung micro sd card in warranty period ^Open

I baught a Samsung micro SD card * years ago from amravati at the time of purchase dealer said to replace if the sd card stop working. Now he refused to replace it and ask me to go to service center by myself and misbehaved withe me. ...

Feb 14, 2019 by Vijay Shrawan Kakade

Samsung - Issues with refrigerator ^Closed

Kindly note that I have brought a refrigerator at the end of April ****. Since from date of purchase, we are facing rattling noise. This rattling noise increases day by day so we have launched a complaint in November via complain reference nu...

Jan 25, 2019 by Ashish Ranasaria

Samsung - Delivered but wrong items in package ^Open

there was i will give order of samsung powerbank n samsung sd card.....then the parcel receive there was an mi powerbank n sd card didn't comes in parcel...

Dec 14, 2018 by Mohit jaswani

Samsung - Worst service and worst product ^Open

I would like to inform you that am Tamilarasan, S*+ plus customer I have been using this from past * months now my phone has a problem for the *nd time it's not getting charge I went to Samsung service center they said they don't have a standb...

Nov 29, 2018 by Tamilarasan

Samsung - Refrigerator not replaced ^Closed

I purchased samsung convertible refrigerator on **.**.****. Since the very first day I am having issues with it. The freezer door does not open again before *minutes and there is manufacturing problem in the drainage pipe. All the food items st...

Nov 24, 2018 by Narinder Sharma

Samsung - We are purchase new Samsung fridge and Samsung led TV on 3rd Nov 2018,but still not installed ^Open

dear sir/madam my name is kurva kumar .this month we are purchasing new Samsung fridge and TV but still nobody came to installed the fridge and tv. daily we are calling to customer care,customer care sending technician mobile no(**********/****...

Nov 10, 2018 by kurva kumar

Samsung - Flipkart cancle my order by giving me false reason ^Closed

I ordered at flipkart,the seller shipped my product but canle it before it deliverd to me my giving me false reason that,i ordered im bulk...

Nov 03, 2018 by Sukhjeevan singh

Samsung - Samsung uhd TV panel damage ^Closed

Purchased a uhd TV from samsung.the panel was damaged while shipping to India.We changed the panel at a cost of ***** rupees through authorized service centre, but after * months the replaced panel damaged completely.now they are saying warrant...

Oct 29, 2018 by Shafeeque

Samsung - Poor Customer Service ^Closed

I called Samsung customer support today to find out how I can get my cell phone screen repaired. The first person I spoke with, a technician named Carl, asked me about my race. He literally asked, "Do you have Asian blood in you?" Once I was...

Oct 28, 2018 by Ray Aguilar

Samsung - Mobile repair ^Open

Sir, my mobile Samsung j* pro display get black spot on it.. Without any physical damage or liquid damage... The service centre of Samsung... Or not repairing it under guarantee... Please help... **********... And the display is broken after ...

Sep 12, 2018 by Saurabh kumar

Samsung - Not fulfilling their warranty promises ^Open

Hello, With so much disappoinment i am going to share my one of the worse experience ever with samsung product. This can not be hide that i had a great faith on samsung but after one experience my perception gets wrong. I had purchased a new mo...

Aug 19, 2018 by Vaishali sharma

Samsung - Warranty related issues ^Open

Hello, With so much disappoinment i am going to share my one of the worse experience ever with samsung product. This can not be hide that i had a great faith on samsung but after one experience my perception gets wrong. I had purchased a new mo...

Aug 17, 2018 by Vaishali sharma

Samsung - ACwith manufacturing defect ^Closed

I purchased an AC from Samsung which came with a manufacturing defect. Service centre guys tried to make it work but it doesnt works. They are not responding now...

Jul 17, 2018 by Parasdeep Singh

Samsung - Ac Not Cooling ^Open

I Purchased A AC About * Month Ago, And It Is Not Cooling From When I Purchased, I Complaint Customer Care About **-** Times, But No Solution I've Got. I Want My Mo...

May 03, 2018 by Ashish Kori

Samsung - Need my refund as soon as possible ^Closed

every phone of samsung is launched at stores but a new model samsung a*plus has been launched online at amazon.com as amazon exclusive if we have not seen the phone properly and with its best fractures we booked it from samsunng.com as it wa...

Feb 28, 2018 by GEETHESH JAIN

Samsung - Damaged Product ^Closed

We have bought the Refrigerator from the Samsung Dealer (Shah) on **th March, **** with full cash settlement. Within completion of * year the refrigerator has faced major issue as GAS filling problem. Due to this problem we have extended our w...

Feb 08, 2018 by Prakash Raja M

Samsung - Defective Mobile Handset S7 edge ^Closed

To, The CEO, Samsung India Electronics Pvt. Ltd. **th to **th Floor, Two Horizon Centre, Golf Course Road, Sector-**, DLF PH-V, Gurgaon, Haryana – ****** Dear Sir, Subject: Defective S* Edge Mobile complaint I bought Samsung S* ...

Oct 17, 2017 by Gaurav Khandelwal

Samsung - No delievery, one month passed ^Closed

I have purchased samsung s* last month. And more than a month has been passed that i have ordered its wireless charger i.e on **august ****,but not received till today. Tried sending many mails to company but only reply comes from there system ...

Sep 19, 2017 by Anshul dureja

Samsung - Defective product ^Closed

I purchased Samsung *.* ton ac on ** April ** and it's dead on **.**.**. till now company not repaired, replaced nor refunded....

May 29, 2017 by anand gupta

Samsung - Air conditioner problem ^Closed

I have purchased Samsung air conditioner on March ****..my grand father health problems the doctor recommended to take completely bed rest on below ** temperature.. But the air conditioner is not working on last **/*/**** I have been complaint ...

May 27, 2017 by ranjith chinna

Samsung - Mobile Phone damaged while given for repair ^Closed

*** Issue *** : There was a problem with the bottom panel of my A* mobile ("Home" & "Back" keys) not working. Rest everything was absolutely fine and working. I took it to the Samsung authorized service center in BTM Layout Bangalore (Pristin...

Mar 06, 2017 by DIPTIMAN BOSE

Samsung - Defective Television ^Open

To Whom It May Concern: I am contacting you after over two months of unsuccesful attempts to resolve my issue with the Samsung company. I purchased a very expensive Samsung tv for * lakh and TenThousand rupees ($**** dollars) less than thr...

Feb 18, 2017 by Rinu Reghuthaman

Samsung - Faulty mobile phone and no proper support given. ^Closed

I had bought a Mobile phone on **/**/****. It is a Samung J*(****), and from the *nd month of buying I was favcing a lot of problem with my touch screen (LCD). So I visited the nearest Service Center in my City. And there a Job Sheet was create...

Jan 19, 2017 by Smit Asarawala

Are you Samsung?

Resolve Complaint

Are you Lawyer?

Help Consumers

Recent D2H Complaints