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Spice Jet - No refund of airlines cancelled ticket

TCS PRASAD filed complaint against Spice Jet on Apr 11, 2019

I booked two round tickets Hyderabad to Madurai (**-*-** to **-*-**). Spice jet cancelled the flight due to its operational problems and offered a full refund on **-*-**. Upon continuous chasing assured refund within **-** days. But even after ** days and three reminders, no refund was made. Failed to understand why so much time is required for the refund when they had cancelled the flights.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Spice Jet

34

Total Complaints

12

Total Resolved

35.29%

Consumer Satisfaction

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