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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Mivi?
If you are not satisfied with Mivi, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Mivi and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Mivi
But before filing a complaint, you should
a. Contact the customer support of Mivi first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Mivi - Refund money not credited Closed
I placed an order (ID- *****) of the Bluetooth speaker “Mivi roam *” on may **th **** and I made online payment using upi. But after few minutes I cancelled the order. The order immediately got cancelled but till now I didn’t get the re...
May 24, 2024 by Sanjay Robi Das
Mivi - Mivi fort s 660 soundbar warranty claim Closed
My purchased mivi fort s*** soundbar is under warranty period and is stop working I have raised warranty claim but no response from mivi it's more than ** days Very pathetic situation,after sale service is very poor Of the brand. Help to...
May 20, 2024 by Raj bhushan Pandey
Mivi - Return of defect products Closed
I ordered a combo pack but it was defected pack I raised a ticket for warranty claim but non of them either contacted me or nothing and closed my complaint without any concern of mine thinking of taking a made in India brand this is how do they...
Apr 15, 2024 by Ishu Gundalli
I am Sourav Ghosh. My order id - *****. I ordered a MiVi fort s** black on ** th March, **** and cancelled the same order on **th March,****. I paid the amount from my credit card and the money is deducted from my credit Card but after cancelli...
Apr 15, 2024 by Sourav Ghosh
Mivi - Monkey refund not yrt Closed
Name Saurabh Mobile no ********** Recent I oder mivi product from website and I was cancelled the order money not received yet in my account it almost ** working days shameful full I mivi plz refund me as soon as possible Oder no *****...
Apr 10, 2024 by Saurabh
Mivi - The company is not responding Closed
I have ordered mivi earbuds and a soundbar on ** march but it is * april they are not responding to any mail and the tracking of the product says the online shipment received from the last ** days i have reached to their customer service they a...
Apr 05, 2024 by Harsh Gupta
Mivi - The earbuds sounds are too low Open
Earbuds sounds are too low can't even hear the song peacefully ...
Apr 01, 2024 by Daniel
Mivi - Inefficient product Damaged product Closed
Dear Mivi Customer Service Team,I am writing to express my extreme disappointment and frustration with the Mivi Collar Classic Pro headphones that I purchased from your company. Approximately four months ago, I claimed warranty for a malfunctio...
Mar 10, 2024 by Swaraj Baishya
Mivi - Package not delivered Closed
I have ordered a ear buds from mivi...it's been **days since I ordered but it's still not delivered and the customer care is not responding properly....
Feb 07, 2024 by Kadheeja Nabeeha
Mivi - Return product did not received in warranty period and close the ticket Open
I purchased a mivi air bud on date **.**.**** and received the product on **.**.****. There was a problem with my product and I complained to MIVI service center and they assured for repair. I sent the product with my money via courier. They re...
Dec 20, 2023 by Palash Bera
Mivi - Product send back due to issue of Bluetooth not working in MIVI FORT Soundbar Closed
I had purchased MIVI FORT S** Soundbar and within ** days found that the Bluetooth connectivity is not working. I have contacted Mivi of the issue and they told me to send the product back for fixing the issue. After sending the product back, ...
Oct 18, 2023 by Suman Patel
Mivi - Airbuds are not working proper Closed
This airbuds are not working proper ...
Sep 27, 2023 by Aman kumar
Mivi - Mivi not Providing After sales Support Open
I bought a Mivi F** ear pod which was purchased from Flipkart and after few days the left ear pod stopped working and not charging so I reached out to Mivi Customer care on email and they contacted me to ship the product to their address which...
Sep 12, 2023 by Joyoson Mathai
Mivi - Warranty Claim issues Open
I had given my product duopods a*** for warranty claiming for the *nd time in a year. The delivery man had received it in perfect condition and took it back.The employees of Mivi broke my product since my warranty was expiring soon and refused ...
Aug 21, 2023 by Vedant Agarwal
Mivi - Warranty releted Complaint against mivi Open
I purchased mivi fort S** soundbar worth ****-/ , It was stopped working , then I claimed a warranty for it, mivi arranged a picked up from bluedart but after product received destination I got a mail from mivi where mention clearly your warran...
Jul 19, 2023 by Aman
Mivi - Missing of product Open
I purchased movi f** duopods online which initially worked well but after sometime they got some technical issues and thus I claimed warranty but after servicing I recieved my package in which left earbuds was missing so now I want that one ear...
Jun 18, 2023 by Anurag Mishra
Mivi - No refund Closed
I ordered an earphone but cancelled within few minutes .....**** rs I paid online ...its Been ** days no refund .....
Jun 15, 2023 by Soumya rawat
Mivi - Product charging issue on the manufacturing defect and frauding me Open
mivi duopods f** product was the product which was showing the charging issues of the pods and now again showing the same problem and i have send to the mivi team two times but the issue has rised again and they have told me to the images of th...
Mar 21, 2023 by Vinay Kushwaha
Mivi - Defective product received Open
Hi, I have received defective product mivi s*** soundbar. So I have raised complaints in mivi customer support and they asked me to send video of that product. So I have sent video with explanation about the problem. But still they no response ...
Dec 13, 2022 by Gandhi
Mivi - Refund not being given for default product Closed
I had got * same products from Mivi. A** dual pods. Both were faulty. Hence, asked them for a repair. They claimed that they have identified the issue and fixed it and sent it back to us. The issue was not solved. Hence, asked them for a refund...
Oct 13, 2022 by Nidhi
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