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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Mivi?
If you are not satisfied with Mivi, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Mivi and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Mivi
But before filing a complaint, you should
a. Contact the customer support of Mivi first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Mivi - Product send back due to issue of Bluetooth not working in MIVI FORT Soundbar Closed
I had purchased MIVI FORT S** Soundbar and within ** days found that the Bluetooth connectivity is not working. I have contacted Mivi of the issue and they told me to send the product back for fixing the issue. After sending the product back, ...
Oct 18, 2023 by Suman Patel
Mivi - Airbuds are not working proper Closed
This airbuds are not working proper ...
Sep 27, 2023 by Aman kumar
Mivi - Mivi not Providing After sales Support Open
I bought a Mivi F** ear pod which was purchased from Flipkart and after few days the left ear pod stopped working and not charging so I reached out to Mivi Customer care on email and they contacted me to ship the product to their address which...
Sep 12, 2023 by Joyoson Mathai
Mivi - Warranty Claim issues Open
I had given my product duopods a*** for warranty claiming for the *nd time in a year. The delivery man had received it in perfect condition and took it back.The employees of Mivi broke my product since my warranty was expiring soon and refused ...
Aug 21, 2023 by Vedant Agarwal
Mivi - Warranty releted Complaint against mivi Open
I purchased mivi fort S** soundbar worth ****-/ , It was stopped working , then I claimed a warranty for it, mivi arranged a picked up from bluedart but after product received destination I got a mail from mivi where mention clearly your warran...
Jul 19, 2023 by Aman
Mivi - Missing of product Open
I purchased movi f** duopods online which initially worked well but after sometime they got some technical issues and thus I claimed warranty but after servicing I recieved my package in which left earbuds was missing so now I want that one ear...
Jun 18, 2023 by Anurag Mishra
Mivi - No refund Closed
I ordered an earphone but cancelled within few minutes .....**** rs I paid online ...its Been ** days no refund .....
Jun 15, 2023 by Soumya rawat
Mivi - Product charging issue on the manufacturing defect and frauding me Open
mivi duopods f** product was the product which was showing the charging issues of the pods and now again showing the same problem and i have send to the mivi team two times but the issue has rised again and they have told me to the images of th...
Mar 21, 2023 by Vinay Kushwaha
Mivi - Defective product received Open
Hi, I have received defective product mivi s*** soundbar. So I have raised complaints in mivi customer support and they asked me to send video of that product. So I have sent video with explanation about the problem. But still they no response ...
Dec 13, 2022 by Gandhi
Mivi - Refund not being given for default product Closed
I had got * same products from Mivi. A** dual pods. Both were faulty. Hence, asked them for a repair. They claimed that they have identified the issue and fixed it and sent it back to us. The issue was not solved. Hence, asked them for a refund...
Oct 13, 2022 by Nidhi
Mivi - Refund not received Open
I bought a soundbar (Fort S**) from Mivi on June *rd, ****. After a few days, the product was delivered and when I unboxed the pack I found damage (dent in the corner of the soundbar) to the product (pic attached). On June *th, ****, I emailed ...
Aug 29, 2022 by Praveen k
Mivi - Regarding Return Closed
I have ordered a mivi product and i want return this product and i want my money back but no one is listening my complain and i need money . So please create a return request for the mivi product ...
Aug 26, 2022 by Aniket Gupta
Mivi - My mivi collar flash right earphone not working Closed
My mivi collar flash right earphone not working please solve the problem otherwise replace the earphone ...
Aug 18, 2022 by Gurtej Singh
Mivi - Device not delivered which is under waranty after taking Open
I brought filed a complaint about my earphone to company which is under waranty. They took my device to repair din't return it till now. It's been almost * month now and I am waiting to get my device back. I filed a complaint to mivi company an...
Aug 13, 2022 by Vishal sen
Mivi - Mivi Bluetooth Headset port is not working Open
Mivi Collar Classic Neckband with Fast Charging Bluetooth Headset One port is not working properly...
Jul 24, 2022 by Sagar Bhowmick
Mivi - Refund not processed Open
Mivi PLOT NO.**, SY NO.*/*, HARDWARE PARK, RAVIRYALA VILLAGE, MAHESHWARAM,MANDAL, RANGA REDDY, ****** Contact number **********/***** ***** EMAIL ID support@mivi.in...
Jul 09, 2022 by Santoshkumar S Shetty
Mivi - Mivi took damaged earphones back but did not send replacement Open
I contacted Mivi that their Collar Flash stopped working and they said they will arrange for reverse pickup. Once it was pickup up, I've been mailing them to ask for replacement status but their support doesn't respond to any of my mails. This ...
Jun 09, 2022 by Nishant Pal
Mivi - Not consider warranty issue Open
I'm rutvik my mivi earphone's are not working properly so i email company to claim of it's * year warranty of the product. From last one month i'm trying to reach company through email and calls but they not answered me properly and three times...
Jun 03, 2022 by Rutvik ahir
Mivi - Mivi tbeats poor and used product received Closed
I purchased Mivi Thunderbeats through the official mivi site on **/Dec/**** When i received delivery on **/Dec/****, the package wasn't looking well. The package was suspicious as the seal was broken and I refused to take delivery but the agen...
May 06, 2022 by Rishi Wakhare
Mivi - time returned product but still i got same product of same issue Closed
i got my product in replacement but its second handed and you know what still i got same issue and this time this product is worst than before how amazing company is mivi i realised today i sent this product *rd time but still i got same thing...
Apr 04, 2022 by Jignesh Suthar
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