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Happyeasygo

 - REFUND NOT ISSUED Closed

Mrunmayee Palsule filed this complaint against Happyeasygo on Apr 14, 2021

I had booked tickets from Spicejet Airlines through this agency- HAPPYEASYGO in ****. Due to the pandemic the airlines provided their customers with a CREDIT SHELL balance for all the cancelled flights. To utilize this credit shell, I cannot directly book my new tickets from the airlines' website since it was booked through HAPPYEASYGO before. I need to contact HAPPYEASYGO to book my tickets. But even after multiple mails and calls and even tweets, I either get a completely UNRELATED response, NO response or a "waiting period" which technically never ends. They have pathetic customer service and they are not ready to either give me my money back or book tickets for me. I am losing seats on the flight I want to travel on as every day passes.
I found out through twitter that a lot of people are facing the very problem. This might be a major fraud.
This is just adding to my frustration. I need my money back ASAP.

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Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony

Happyeasygo

84 Total Complaints
35 Total
Resolved
41.67% Consumer Satisfaction

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"Unbelievably fast and prompt result! I got my refund sooner than I expected. Thank you guys."

Saqib Khan

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Related Complaints

Happyeasygo - Refund not received Closed

Passenger Name - Nardeep kour I booked Ticket For visakhapatnam to Jammu, My Order id- ****************** PNR NO -JG**B TICKET ************* Flight date-**-Nov-**. It was connecting flight ,from delhi i have to change my flight. Needs...

Mar 24, 2023 by Amandeep Singh

Happyeasygo - HappyEasyGo not refunding cancelled ticket amount Closed

I had cancelled my flight ticket that was from DIB - BLR dated **th December, **** on ** December, **** but I have not received any refund yet. I contacted the Vistara support team and they told me that they have already refunded the ticket. ...

Jan 03, 2023 by Navjot Singh Dhillon

Happyeasygo - No Response from the company while returning my Refund Closed

I had booked a flight a year ago, in August,**** from HappyEasyGo application. After booking when I went for Webcheckin it showed me no flights with that PNR and then when I raised this issue with their service team, I didn't get a single respo...

Dec 13, 2022 by Ashutosh Prasad

Happyeasygo - Flight cancellation refund not processed Closed

I booking a flight of * passengers for **nd june but cancelled for * person on **th june, airlines is showing refunded and I have confirmed with them. The amount of refund to happy easy go from airlines but in the starting *-* months whenever I...

Nov 28, 2022 by PULKIT GUPTA

Happyeasygo - Refund not received for tickets couldn t be booked by happyeasygo aaplication Closed

I tried to book a flight for * person from my application which was registered from my mail id and mobile no for a friend and his family on ** oct **** from bhubaneswar to guwahati for * nov **** flight in Air Asia money paid via credit card bu...

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