- REFUND NOT ISSUED Closed
I had booked tickets from Spicejet Airlines through this agency- HAPPYEASYGO in ****. Due to the pandemic the airlines provided their customers with a CREDIT SHELL balance for all the cancelled flights. To utilize this credit shell, I cannot directly book my new tickets from the airlines' website since it was booked through HAPPYEASYGO before. I need to contact HAPPYEASYGO to book my tickets. But even after multiple mails and calls and even tweets, I either get a completely UNRELATED response, NO response or a "waiting period" which technically never ends. They have pathetic customer service and they are not ready to either give me my money back or book tickets for me. I am losing seats on the flight I want to travel on as every day passes.
I found out through twitter that a lot of people are facing the very problem. This might be a major fraud.
This is just adding to my frustration. I need my money back ASAP.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."
I booked a ticket using the portal HappyEasyGo in the month of Aug. **** and the flight was cancelled by Airlines itself. Hence my money got stucked. It is now more than * motnhs for flight cancellation and more than * months to raise the refu...
Jun 03, 2021 by Nilesh Joshi
I have booked a ticket for * persons from Rajkot to Mumbai in Spice jet through happyeasygo.But the flight was cancelled by spicejet due to operational reasons and they made the refund to happyeasygo.But this agency not yet made the refund to m...
Apr 30, 2021 by Jothikumar Muthuru
I had purchased flight tickets through Happyeasygo. I cancelled them from the IndiGo website and then requested Happyeasygo to refund the amount shown by IndiGo, to which they flatly refused, giving one ridiculous reason after another....
Apr 25, 2021 by Sudha Kumaraswamy
For my Spicejet flight from BLR to PNQ Dated **th March ****, the flight was canceled by the airlines, the refund has not been processed yet. Order number: ****************** I have sent them confirmation that Spicejet has already proces...
Apr 11, 2021 by JAHNAVI PATEL
I have booked a flight from Bangalore to Kolkata. The ticket sent by Happyeasygo had a checklist mentioned but without covid test mandatory mentioned. Due to this we were not allowed to onboard the flight. Had requested refund for same but was ...
Mar 31, 2021 by Rashi Kejriwal