- REFUND NOT ISSUED Closed
I had booked tickets from Spicejet Airlines through this agency- HAPPYEASYGO in ****. Due to the pandemic the airlines provided their customers with a CREDIT SHELL balance for all the cancelled flights. To utilize this credit shell, I cannot directly book my new tickets from the airlines' website since it was booked through HAPPYEASYGO before. I need to contact HAPPYEASYGO to book my tickets. But even after multiple mails and calls and even tweets, I either get a completely UNRELATED response, NO response or a "waiting period" which technically never ends. They have pathetic customer service and they are not ready to either give me my money back or book tickets for me. I am losing seats on the flight I want to travel on as every day passes.
I found out through twitter that a lot of people are facing the very problem. This might be a major fraud.
This is just adding to my frustration. I need my money back ASAP.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
"Thank you Voxya. Your efforts and help towards society and people like us are appreciated."
AIRVISTARA HAS REFUNDED MY MONEY TO HAPPY EASYGO ON *TH MARCH ****, DUE TO NON OPERATION OF FLIGHT IN APRIL ****. BUT HAPPYEASYGO STILL NOT SETTELED MY AMOUNT, EVEN AFTER ONE YEAR...
Apr 06, 2022 by KRISHANAN
I booked my ticket for **** with happyeasygo and got it cancelled with airlines as i got corona positive and they said I can book the ticket next time using this amount. Next time I called airlines that I need to book a flight they said I have ...
Feb 08, 2022 by Suryabhan Singh
I cancellled * flight Bookings on **th oct from jaipur to mumbai for total * passengers. The airline refunded the amount to happyeasygo on the same day. But after waiting for *.* month, still i havent refund the refund. After repeated complaint...
Nov 30, 2021 by Rounak Drolia
I raised complaint on **/*/**** regarding refund for flight that was cancelled by airlines. I followed up with airlines and they said that they have refunded my money to HappyEasyGo. I followed up multiple times with HappyEasyGo, calling almost...
Nov 18, 2021 by Chhavi Alok
refund request for Order ID: ******************. PNR: TS*JHE rom july * iam behind this. What kind of customer service is this ? i got refund of *** instead **** I called customer service about ** calls and they said the system generate...
Oct 29, 2021 by Ajish