OYO Hotels Homes Pvt Ltd
- Room Booking cancelled Refund not Received Closed
Samit Brahmachari filed this complaint against OYO Hotels Homes Pvt Ltd on May 07, 2020
On **.**.****, self has booked OYO hotel for Chandigarh by paying Rs. *** through PAYPAL & booking ID: WYAD****. The duration of our stay was **.**.** to **.**.** (one night).Transaction ID of this booking: **W*****BG******D.
On **.**.****, self has booked another OYO hotel for Chandigarh by paying Rs. ***** through PAYPAL & booking ID: HUXD****. The duration of our stay was **.**.** to **.**.** (Three nights). Transaction ID of this booking: *T******VY******B.
Due to starting of spreading of Covid-** disease over country, self has cancelled above two booking on **.**.** over the phone to OYO customer care & got confirmatory email from them about my cancellation with full refunding of advance payment as I made, in line with their cancellation policy.
After cancellation, self has made number of communications with OYO over the phone & email, but still to-date, they have not refunded my advance amount. However, they have accepted my legitimate claim. As advised by them, self has updated another bank account details to OYO on **.**.** for better transaction, but would not get back the refunding amount. As of today, total amount of refund is Rs. (***** + ***) = Rs. ***** from OYO. Please help in this matter.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
OYO Hotels Homes Pvt Ltd
Resolved
Frustrated? File a Complaint
Airtel Digital Tv
"The issue is resolved and Cheque received from Airtel. Thanks for helping me in this issue highly appreciated!"
Raja Rajangam
Related Complaints
OYO Hotels Homes Pvt Ltd - OYO Hotel Didn t Booked hotel and Take payment Closed
I had booked Hotel From OYO Rooms (ID: WGWI****) and Done payment **** RS. i was connecting with hotel but no one accepting call, Connecting with Oyo customer call no OYO Customer support (**********) but no one answering. right now I came to k...
Oct 08, 2022 by Ronak