DELL INDIA LAPTOP
- Replacement for Laptop and Support Services Closed
Mohammed Abdulrahim Akheel filed this complaint against DELL INDIA LAPTOP on Dec 15, 2021
I purchased laptop from Dell model number Inspiron **** on ** Aug ****. After just one month use, the laptop started giving abnormal heat (*** degrees). I took the laptop to their service centre in ** October where they replaced the fan, the problem still persists. I have contacted they customer service and logged the complain; Dell technical support has accessed the system remotely and noted the abnormal heat generated by the laptop. Again in month of November, I took the laptop to Dell service center where they advised that the laptop has problem in the mother board. I called up the Dell technical support and informed about the problem. They suggested to send the laptop to their office for which they have arrangement with Bluedart courier so that replacement laptop will be sent with in ** working days. It has been over ** days, I am sending reminders through my email, calling them regularly but Dell is not providing any sort of support. I feel that I have been cheated and my investment for laptop is lost.
I request you kindly help me in either getting the laptop or refund the purchase as per invoice.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
DELL INDIA LAPTOP
Resolved
Frustrated? File a Complaint
Byjus
"Thanks to Voxya, I have got the refund back from Byjus :)"
Mohammad Ashfaque
Related Complaints
DELL INDIA LAPTOP - Not received any order confirmation Closed
I had ordered for dell vostro **** laptop on ** July ****. at the time of payment i payed using netbanking and amount has been transferred successfully to Dell india. but i didn't received any order confirmation or IRN number till now . from th...
Aug 07, 2021 by Gaddam Dhanush Reddy
DELL INDIA LAPTOP - Bad performance by DELL representative on whatsapp chat service Closed
Improper and misleading advice on chat service resulted in crashing of my working laptop (software). It became unusable. Further more representative promised to get it resolved by referring to experts in **-** minutes but even after a full day ...
Jul 21, 2021 by Prakash
DELL INDIA LAPTOP - LAPTOP Open
Dear Dell India Team, This email is with reference to the issues I have been facing since the purchase of the Dell Laptop. I have purchased Dell laptop Model: Dell Inspiron **** from authorised dell centre in the month of Feb ****. Right ...
Dec 15, 2021 by VELPUCHERLA PAVITHRA
