consumer court consumer Forum

voice of consumers

  • Browse Complaints(current)
  • Login
  1. Home
  2. Complaints
  3. Not ready to cancel booking and give refund
Records save successfully

Oyo

 - Not ready to cancel booking and give refund Closed

ROSHIN A RAHMAN filed this complaint against Oyo on Apr 19, 2022

I've booked a room at New Ascot Hotel, Kochi, Kerala, India on **th April ****, for * days, and paid an amount of ₹****. After checking in to the room, I found that the room was very unhygienic & non-sanitized, with full of dust and torn-off bedsheets, pillows, etc. I've informed it to the hotel management and they were not ready tk resolve the issue. Within ** minutes of check-in, I vacated the room. But the authorities were not ready to cancel the booking and to give a refund. When I contacted the customer care, there was a lot of delay, and they were unable to resolve the issue. So, I stayed in another hotel that night and contacted the hotel on **th to cancel the booking. After a number of calls, they have cancelled it and and amount of ₹*** has been credited to my account, against cancellation. So, I've lost ₹**** for the mistake from OYO/Hotel.

Are you brand?

Resolve Complaint


Are you Lawyer?

Help Consumers

 


Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem

Oyo

459 Total Complaints
210 Total
Resolved
45.75% Consumer Satisfaction

Frustrated?     File a Complaint

Share complaint with others:

Flipkart

"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."

Nirmala Mary

Resolved

Resolve complaints to succeed in business

We support businesses as much as we support consumers. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints.

Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

How it works

  • Fill form to create account
  • We verify business
  • Login & start resolving

Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

Build Better Brand

Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

Customer Loyalty & Retention

With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution.

Read more Read Less

Company details (You are registering for Oyo)
Personal details

Help consumers to file consumer forum case

Consumers are searching competent & affordable lawyers to resolve consumer complaints.
* Upload Bar Council ID photo
* Upload professional photograph with clear background
* Upload Your AADHAR card / PAN / Voter ID

Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. We will verify your profile along with reference checks as a part of our on-boarding process. You may get a call / email shortly from us.

Related Complaints

Oyo - The worst experience had ever in my life Closed

The worst experience had ever in my life. I booked oyo room in online and the hotel owner is ask money extra and he said no rooms. And I booked another oyo room in different hotel that also this type fraud , they also asking extra money to stay...

Feb 20, 2023 by Leshij mj

Oyo - Package not delivered Closed

I booked * rooms deluxe double or twin room where already mentioned as 'max * guests' and when I reached at the property, they asked me for extra cost per person which is totally wrong.now I am trying to reach to Agoda but umbers are not in ser...

Feb 19, 2023 by Amit Parashar

Oyo - Oyo hotal Refund Closed

Booking oyo hotal.. In hydarabad hotal whitr house silver key collection o ***** **/**/**** Saturday to **/**/**** sunday...bookid confirmed with the payment also done prepaid ***...after when i ho to the hotal... That managment was say no roo...

Feb 13, 2023 by Shivakumar

Oyo - OYO cheating people and money scam Closed

Booking id-R*C***** Booking date January **th Location Bangalore I was traveling from Kerala to Bangalore so i booked the room for two members fr next day but unexpectedly some health issues cancelled that tour with friend.so i canceld ...

Feb 10, 2023 by Kunjhamad ke

Oyo - Refund not received from 2 months Closed

I booked a room on *th of December ****. The booking I'd is (LF*B****). I reached on the Property but they didn't allow me to check in because of low tariff and i faced too many problems. I contacted with your OYO costumer support and asking fo...

Jan 29, 2023 by Shubham Chaurasia

Mark this Complaint Resolved

Do you want to mark this complaint as Resolved?


Please leave feedback if you like our services
  • Facebook
  • Twitter
  • Youtube
  • Instagram
  • Google Play

Lawyers & Advocates :

  • Chattisgarh
  • |
  • Lakshadweep
  • |
  • Madhya Pradesh
  • |
  • Chandigarh

Consumer Forum :

  • Tamil Nadu
  • |
  • Mizoram
  • |
  • Kerala
  • |
  • Jammu & Kashmir

Online Complaints :

  • Airlines Complaints
  • |
  • Life Insurance Complaints
  • |
  • Automobiles Complaints

Create Account :

  • Company Registration
  • |
  • Lawyer Registration
  • |
  • Consumers Club

Take Action :

  • File a Complaint
  • |
  • Hire a Lawyer
  • |
  • Get Business Help
  • |
  • Talk to a Lawyer
  • ©2023 voxya.com
  • |
  • Terms & Conditions
  • |
  • Refund Policy
  • |
  • Privacy Policy
consumer court consumer Forum

File online consumer complaint from any state or district. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India.

  • Companies
  • |
  • Stories
  • |
  • FAQ
  • |
  • Help

Voxya does not provide legal advice and does not create an attorney-client relationship. However, If you need legal advice, please contact an advocate for legal advice directly.
Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums.
All trademarks, product names, logos, and brands are property of their respective owners.