- Not ready to cancel booking and give refund Closed
I've booked a room at New Ascot Hotel, Kochi, Kerala, India on **th April ****, for * days, and paid an amount of ₹****. After checking in to the room, I found that the room was very unhygienic & non-sanitized, with full of dust and torn-off bedsheets, pillows, etc. I've informed it to the hotel management and they were not ready tk resolve the issue. Within ** minutes of check-in, I vacated the room. But the authorities were not ready to cancel the booking and to give a refund. When I contacted the customer care, there was a lot of delay, and they were unable to resolve the issue. So, I stayed in another hotel that night and contacted the hotel on **th to cancel the booking. After a number of calls, they have cancelled it and and amount of ₹*** has been credited to my account, against cancellation. So, I've lost ₹**** for the mistake from OYO/Hotel.
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Refund / Credit for purchase
Replace / Fix problem
"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."
I can't received my refund amount from Oyo before ** days my booking I'd no. Q*C*****...
Sep 06, 2022 by Saurav rawat
OYO ***** Silver Inn near Acropolis Mall, This hotel is not taking oyo service from OYO app they are saying for offline service and have to be paid through prepaid not from Oyo momey...
Sep 04, 2022 by Sayani
Oyo - No Refund Still Closed
I have booked hotel **th August booking ID ZG*O****. I have already cancel this booking and I have received a mail from OYO mail for refund amount but still * days no amount received MASOOD ALAM ***** ***** MALAM****@GMAIL.COM ...
Sep 04, 2022 by Masood Alam
I had a booking yesterday with @oyorooms in Noida sector ** in Townhouse **** Hotel the premier view. The booking amount was *** which is I have to pay during check in but when i was going to check in the reception manager told me that I have t...
Sep 04, 2022 by Yukta Raghav
Booked hotel online through OYO but when reached hotel, reception denied for room at this price, he demanded ***+GST for * ac room, so I cancelled hotel, please refund my money if u r not arranged room in ur said price.......
Aug 31, 2022 by Ankhleshwar sharma