- No booking despite receiving money Closed
I was booking a Bus Ticket from Bangalore to Kolhapur for **th December in the Goibibo site on Dec * ****at *pm in the Goibibo site.
i had filled in all details and made payment through Netbanking. Suddenly, everything crashed and I landed in their home page. I could not see any reference to my booking anywhere.
Meanwhile, an amount of Rs.**** was charged to my Bank account and credited to Goibibo. I have a screenshot of the transaction.
I tried contacting customer support, but there is no support beyond IVRs and they are redirecting us to their site/ app. This again was a dead end.
I tried sending a mail to the following IDs
The first two mail IDs don't exist and the third one is set not to reply.
How can a travel agent be not contactable? This is very serious and I would like to sue them for a huge damage for the stress they put me through.
I am attaching the screenshot of my transaction along with the mails I sent that never got delivered.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."
On ** augst i cancel my hotel booking and goibibo promise to refund my full amount within ** aug **** but i didn't get refund I also share the bank statment but they didn't resolve only they are doing timepass...
Sep 07, 2022 by ASHISH SATISH KUPEKAR
Goibibo - Refund not given Closed
I am Yagvinder Kumar Mamoria, one of your users of Goibibo who had booked an air ticket with Booking ID: GOFLIAND***E*********** via Thai Airways International Airline for Tokyo ( Round trip-Delhi-Bangkok-Tokyo (Narita)-Bangkok-Delhi) in year ...
Aug 06, 2022 by Yagvinder
My flight was booked on **may, and the flight was cancelled by the company itself, its been *months from the date of cancellation and i haven't received my refund yet. and all the customer care number are invalid. I need my money to be refunded...
Jul 19, 2022 by HEERA
I recently booked two room in two different hotels but for some reason i have cancelled both.The Customer support says that I'll get my refund of both cancellation shortly but its been half a month i didn't get any.I weote many mails but didn'...
Jul 11, 2022 by Raghuvinder
I stay in a hotel named diplomat inn in delhi on *th june **** i paid for breakfast and dinner but didn't got the service there the host denied there and then and he told me to get a refund from goibibo because it was Booked via goibibo and now...
Jul 02, 2022 by Sonali Singh