- Fake watch delivered Closed
I purchased an Apple watch series * on *th Oct in big billion sale on Flipkart(Order Id: OD******************) by a Seller SuperComNet and it was delivered to me on *th Oct. But when I unboxed the packet no Apple watch was there. Instead of that, they packed a cheap quality fake street watch. Immediately I called customer care and raised a ticket (Return ID - ********************) and they assured me that I will get the return by **th October saying they cannot provide original watch as the seller had only * watch in the stock.
I kept my patience and waited for there response but to my disappointment, on **th October I got an unsatisfactory response which provides no solution to the harrassed customer. They marked my issue as resolved by cancelling my refund/return. Again on **th Oct I raised refund and mailed to email@example.com but after reassuring me that they will investigate the case and contact with me within ** hours , today on **th Oct they have again cancelled my return/refund request with no investigation and communication. As a customer, I was hoping that Flipkart will investigate and resolve my issue and will not just close the case abruptly without any consideration about the customer. But unfortunately, it didn't happen as I thought.
I am continuously trying to get support from Flipkart's customer care but I am not getting any resolution. It has been ** days since I have raised a complaint but they have just fooled me around by initiating and then cancelling refund request since then. With no help from Flipkart's customer care service, I am posted this on Flipkart's Facebook page and Twitter page.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
I was ordered an SSD hard disc of price **** but I got Ghadi detergent soap on Mon, *th Oct. I was unboxed in front of wishmaster. I complained to flipkart cutomer care. They take a return request but no one is coming to take return. Flipkart s...
Oct 10, 2020 by sandip singh
I had bought a television on **/**/**** from Flipkart.com with extended warranty of * years for a total of Rs *****, the television had a manufacturing defect and later after ** months it stopped working due to a defective part which was within...
Sep 30, 2020 by Rahul Brahma
Hi , I placed an order of pack of * bedsheet in flipkart deal price of ***/-. But seller has sent only * bedsheet. I raised refund request which got rejected then I raised replacement request, which is still open and no resolution provided t...
Sep 28, 2020 by Sonia
Flipkart - Refund Closed
I ordered a laptop from flipkart on ** sept and expected delivery date was **sept but i didnt receive my order on **th ,, i wait for another day then i talked to flipkart via cc , they just told me to wait till ** th for next upadate so i canc...
Sep 28, 2020 by Deepanshu gumasta
I buy boat headphones from Flipkart . Flipkart dilivered toy car instead of the headphones.i raised * times replacement request for the order.but not appropriate response received and my replacement request rejected by seller...
Sep 27, 2020 by K Wagh