- Fake watch delivered Closed
I purchased an Apple watch series * on *th Oct in big billion sale on Flipkart(Order Id: OD******************) by a Seller SuperComNet and it was delivered to me on *th Oct. But when I unboxed the packet no Apple watch was there. Instead of that, they packed a cheap quality fake street watch. Immediately I called customer care and raised a ticket (Return ID - ********************) and they assured me that I will get the return by **th October saying they cannot provide original watch as the seller had only * watch in the stock.
I kept my patience and waited for there response but to my disappointment, on **th October I got an unsatisfactory response which provides no solution to the harrassed customer. They marked my issue as resolved by cancelling my refund/return. Again on **th Oct I raised refund and mailed to firstname.lastname@example.org but after reassuring me that they will investigate the case and contact with me within ** hours , today on **th Oct they have again cancelled my return/refund request with no investigation and communication. As a customer, I was hoping that Flipkart will investigate and resolve my issue and will not just close the case abruptly without any consideration about the customer. But unfortunately, it didn't happen as I thought.
I am continuously trying to get support from Flipkart's customer care but I am not getting any resolution. It has been ** days since I have raised a complaint but they have just fooled me around by initiating and then cancelling refund request since then. With no help from Flipkart's customer care service, I am posted this on Flipkart's Facebook page and Twitter page.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"Thank you Voxya. Your efforts and help towards society and people like us are appreciated."
Nov 20, 2023 by shafi
I order matress for bed as a gift for my dear one but after delivery the matress size in dimension is wrong due to size of matress is not fit on bed i was initiate tha return after that the Tecnececion visit on *th november but tecnececion visi...
Nov 20, 2023 by Abbas Raza
I had ordered ** packets of Almonds of *** grams each and my brother had ordered ** packets of Almonds of *** grams each. So in total we both had ordered ** packets of Almonds for gifting purpose. After receiving the packets we gifted these pa...
Nov 15, 2023 by Krisha Amit Dhameja
I ordered my order on * November and according to flipkart It will deliver to me by ** November but haven't delivered yet and said me to wait for next day but not delivered yet ...
Nov 13, 2023 by Priyanshu makwana
I order a product from flipkart they didn't delivered it and also they are not providing any satisfactory solition...
Nov 12, 2023 by Md Saif Khan