- Fake watch delivered Closed
I purchased an Apple watch series * on *th Oct in big billion sale on Flipkart(Order Id: OD******************) by a Seller SuperComNet and it was delivered to me on *th Oct. But when I unboxed the packet no Apple watch was there. Instead of that, they packed a cheap quality fake street watch. Immediately I called customer care and raised a ticket (Return ID - ********************) and they assured me that I will get the return by **th October saying they cannot provide original watch as the seller had only * watch in the stock.
I kept my patience and waited for there response but to my disappointment, on **th October I got an unsatisfactory response which provides no solution to the harrassed customer. They marked my issue as resolved by cancelling my refund/return. Again on **th Oct I raised refund and mailed to email@example.com but after reassuring me that they will investigate the case and contact with me within ** hours , today on **th Oct they have again cancelled my return/refund request with no investigation and communication. As a customer, I was hoping that Flipkart will investigate and resolve my issue and will not just close the case abruptly without any consideration about the customer. But unfortunately, it didn't happen as I thought.
I am continuously trying to get support from Flipkart's customer care but I am not getting any resolution. It has been ** days since I have raised a complaint but they have just fooled me around by initiating and then cancelling refund request since then. With no help from Flipkart's customer care service, I am posted this on Flipkart's Facebook page and Twitter page.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
Flipkart - E commerce Closed
I ordered acer predator triton *** laptop by Flipkart on ** June ****. I received it on ** June ****. After * hours of turning on the laptop, it started experiencing some problems like unplugging the laptop does not turn on even after full char...
Jun 25, 2020 by Ajay Kumar Singh
Unable to perform return for this order. It seems to be a bug. The page is not returning any error message or success message. I had already communicated the same with a support person. It occurred on: */**/**** Please raise a refund for ...
Jun 14, 2020 by Bibin Baby
I ordered a product on Flipkart on ** May **** but i didn't receive the product even after the given date so I cancelled my order and they stated that I will receive my refund on * June ****.But i didn't get the money added in my account....
Jun 10, 2020 by Kishore anand
i placed a order on **nd may **** of LG AC *.* ton * star dual split AC (Model - JNXA) on **th may **** i recieved model SNZA completely different from the ordered one. its around ** days placing replacement but i didn't get any respon...
Jun 10, 2020 by Deepak Kumar
I have purchased two mobiles in Flipkart on **st and **nd of March,**** by making prior payment. Its been ** days sine I have ordered and the products were shipped from Kolkata to Bangalore and reached Bangalore on May **,****. However, there w...
Jun 10, 2020 by Sai Charan Gonuguntla