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Croma
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How to resolve Croma complaints online
If you want to complain about a problem that relates to Croma, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Croma?
If you are not satisfied with Croma, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Croma and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Croma
But before filing a complaint, you should
a. Contact the customer support of Croma first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Croma
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How will Voxya help you?
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Social Network
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Legal Network
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Croma - Not getting refund within 7 days of defective product Open
I bought Lenovo slim * laptop from croma sinhagad store. Within a month it had to change motherboard but even then the laptop could not run. Then after further rounds, they gave me a replacement for the product. But the game starts now, the pro...
Nov 13, 2023 by Suparna Abhijeet Joshi
Croma - Repair service not provided Open
HP laptop for which I have a valid warranty from onsite go has a mechanical issue in one of the hinges. I raised a complain with Chroma through which I bough that laptop and Onsitego warranty. A personnel from Onsitego cam for a visit and then ...
Oct 01, 2023 by Ashish Awasthi
I Brought a Super General Washing + Dryer with and extended warranty from Coma Andheri West. The machine is still under warranty and is not working properly. I called the service Center to get it repaired which they are unable unable to do as t...
Sep 25, 2023 by Karl Wykes
Croma - Defective product Open
Dear concern, This is important to bring you in notice that I have been sold defective machine of Bosch . All information provided too were wrong at time of purchase. Machine is not performing well nor clothes are in good condition after wa...
Aug 28, 2023 by Mahima Mehta
Croma - Not giving refund for defective product Open
I purchased the Insta*** Go * camera on August *, ****, from the Croma store. Upon using the product, I discovered that it was not functioning properly. I raised a request for a refund on August *, ****, but despite repeated follow-ups, my re...
Aug 11, 2023 by Cibi chakravarthy
Croma - Faulty product delivered Open
I have received faulty product and even after raising issue at the croma store and customer care, the product has not been replaced or returned. There is no single point of source to contact. Everytime new person contacts and tells a new sto...
Jul 30, 2023 by Anchit
Croma - CROMA AC Open
I have purchased Croma * ton ac on dated **.**.**** from Croma zirakpur branch. In the month of April **** i have raised my first complaint regarding E* error in ac on **th April **** and faulty part was replaced on dated **th April **** again ...
Jul 21, 2023 by dinesh kumar
Croma - Defective Product Installed Closed
I have ordered "LG * in * Convertible * Ton * Star Dual Inverter Split AC with * Way Swing (**** Model, Copper Condenser, RS-Q**JNZE)" which got installed on **th June by brand engineer, we came to know that it was not cooling. As checked by th...
Jul 15, 2023 by Shashank Kushwaha
Croma - Defective Refrigerator Closed
I had purchased a fridge from croma store prabhadevi at **/**/**** in the name of Ashwin Padiyar(**********).The fridge is not functioning properly and now i initiated pickup request from Croma Customer care.It has been * days and pickup is not...
Jul 11, 2023 by Ashwin Padiyar
Croma - I m not able to use gift card Open
I've been ordering and trying to order since past few days but still I'm not able to use my gift card which is of number ****************. Very poor service from croma guys. I went to the outlet yesterday too still not able to use it. Kindly he...
Jun 29, 2023 by Aditya Sinha
Croma - Product not getting delivered Closed
I purchased a croma brand ac from croma store pacific mall, Ghaziabad on **.**.****. The sales boy promised me delivery on or before **.**.****. On **.**.**** i got informed that my product will be delivered on **.**.****. I tried to contact th...
Apr 17, 2023 by Manish
From: "sudhir saksena" <saksena**@yahoo.com> To: "grievance.officer@croma.com" <grievance.officer@croma.com> Cc: Sent: Thu, * Nov **** at **:** pm Subject: Replacement request for defective A/c *.* ton split a/c convertible Dear Sir I had...
Feb 02, 2023 by Sudhir saksena
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Questions about Croma
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How to contact Croma?
What is Croma office address?
INFINITI RETAIL LIMITED
Unit No. 701 & 702, 7th Floor,
Kaledonia, Sahar Road,
Andheri East, Mumbai - 400 069
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Who is the Owner / CEO of Croma?
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