Home Appliances - Home Appliances Complaints

Home Appliances Complaints

Home appliances or domestic appliances are the electrical/mechanical machines which help in household functions. They have now become a major component of our life. Domestic appliances such as washing machine, fans, air conditioners, microwave ovens are used every day in our day to day life. There are two ways of purchasing a home appliance you can either go to a store and shop from there or follow the recent trend of ordering online. Ordering online saves time and most importantly the product is delivered to your doorstep. Most home appliances in India are ordered from E-commerce websites namely Flip kart, Amazon, Snapdeal, Shopclues etc. The most common domestic appliance complaints as reported by consumers include product not functioning properly, defective piece sold, receipt not received etc. If you have ordered online it is much more easier to get a replacement. You can either call at their customer care number and ask for replacement or you can do it yourself through their mobile app. It is very easy to get a replacement for a defective home appliance if your product comes under guarantee, however, the real hassle begins when it dosen’t. Almost every company will not accept a product if it slightly scratched or broken as this comes under physical damage, which is not covered in either the guarantee or warranty. Your best bet in this case would be to send it for repairing at a local shop or their authorized service center. Almost every well known home appliance company has a service center in every city. This process usually takes around 2 weeks. The leading home appliance companies in India are Whirpool, Samsung, Haier, LG, Godrej etc. The customer care number of some of these leading home appliance companies are :

whirlpool customer care - 1800 208 1800
samsung customer care - 1800 407 267 864
haier customer care – 1800-102-9999
lg customer care - 1800 315 9999
godrej customer care – 1800-2095511
voltas customer care - 1800 266 0100

You can call at their customer care number and voice your grievance. As there is high competition for home appliances, therefore they will try to resolve your case almost immediately. However, if you still feel that your case is being neglected then you file a case at your nearest consumer forum. It is hassle free and more importantly does not require the intervention of lawyer. We at Voxya help in approaching the consumer forum by preparing the case documents. We generally receive about 20 monthly home appliances complaint.

Most Common Issue Reported for Home Appliances Complaints

No customer support

No installation service

Internet connectivity problem

Blocked paid channel

Faulty appliances

Refused replacement

No service under warranty

Damaged fridge delivered (Mehta Automobiles Pvt Ltd) ^Open

I purchased an LG fridge from Mehta Automobiles Indore on **th Aug, but they delivered a damaged fridge. LG engineer suggested me to replace the item. I requested the dealer to replace the fridge. Unfortunately, the dealer's staff is too unprof...

Aug 25, 2019 by Afaque Zaidi

Regarding TV installation (Flipkart) ^Open

I have ordered Vu TV from Flipkart on *th August to my parents. Product is delivered on time that is on the **th of August. As mentioned in the company's policy the date for installation is **th August. But on **th of August evening, I recieved...

Aug 21, 2019 by Rahul Sirugudi

AC installation fault (Reliance Digital) ^Open

Purchased carrier split AC from Reliance. Purchase date * June ****. AC installation is done by reliance and AC stopped working on May **. I called carrier service centre multiple times to get it resolved but every time I was getting the respo...

Aug 21, 2019 by Kirandeep Singh Sandhu

Cheating housing interior works are not done as committed (Deejos Interiors) ^Open

On the promises and assurances of Mr Sundar Singh, business head of Deejos Interiors Pvt. Ltd. I gave the contract to design my new house’s interior located in Sonestaa iWoods, Behind Central Mall, Bellandur - ******. The company made fals...

Aug 20, 2019 by Nipun Mohan

Cashback not credited (Pepperfry furniture) ^Open

As I have been guaranteed the *% cashback on my bank account for the bulk order (worth Rs ****** dated **/**/****) by one of executive Miss Harpriya Juyal in one of the trailing emails. As per her request, I provided all my business details/Gst...

Aug 20, 2019 by Adil

Television display not resolved in 2 months (BPL) ^Open

I had purchased a BPL Stellar television *** CM BPL***E**SFC Full Hd Led Smart TV in October **** whose display is having blackness issue which was reported by Complaint Number ****L********* in the customer care of BPL. I am getting only promi...

Aug 17, 2019 by Vibhor Gaur

New AC not cooling (Whirlpool India) ^Open

Complaint number - HR********** I raised a complaint in whirlpool ** days back and their engineers came *-* times but issue not resolved and after ** days of experiment in the last I was told that ac will get replaced but after ** days of that...

Aug 17, 2019 by Danish hussain

Defective Samsung acs (Samsung India ) ^Open

I bought a Samsung Digital Inverter Split AC (Model AR**HV*NBWK) in Dec **** for Rs **,***.**. Due to multiple defects between Sep **** to Jun ****, Rs **,***.** (**% of cost price) was paid to Samsung on repairs. Almost all major parts includi...

Aug 17, 2019 by SIBA SANKAR MISHRA

Product not repaired or replaced under warranty period (Life Tech Next Generation Technology) ^Open

I purchased one glass top three-burner gas stove on AKAI Flame purchased from the dealer M/s Life Tech (Next Generation Technology) SA Road, Manorama Junction, Ernakulam, Kerala vide order form No *** dated ** September **** for Rs ****.**. The...

Aug 11, 2019 by BALARAMAN M

Post sale service denied (Reliance Digital) ^Open

I brought Panasonic water purifier with a *-year warranty (****). This product was defective since installation with multiple episodes of the water leak. Reliance digital denied repair stating that it due to mechanical damage (due to high water...

Aug 10, 2019 by Dayananda Lingegowda

Faulty smart TV (Samsung) ^Open

I bought one smart TV of Samsung brand of **' on *st Dec ****. Now on *th august ****, the screen is totally in black condition even in on position and when I logged in the complaint with the Samsung service centre, they replied me that the com...

Aug 09, 2019 by Rajeev Kumar

No service after the sales (Sony India PVT LTD) ^Open

I purchased sony tv on ** May ****. The first time my tv got repaired in the month of October. Again it got repaired in the month of March. I gave a complaint on ** March **** complaint number ********. I have extended warranty till ** May ****...

Aug 09, 2019 by Veera reddy

Product is defective (Bantia Furniture ) ^Open

We ordered * dining table chairs from Bantia Jubilee hills branch. They said it will take ** days for manufacturing. We ordered on **th July. From then it's raining heavily in Hyderabad. After * days we got a call from the showroom that the cha...

Aug 04, 2019 by Srinivas Reddy

IFB dishwasher not repaired (IFB) ^Open

Our dishwasher that was under warranty needed to be repaired. It's been nearly a month the issue has not been resolved. They took the dishwasher to their service centre but have not returned it and not provided any information on how or when th...

Aug 04, 2019 by Deepa Mani

Service not delivered (Indu Interiors) ^Open

We've ordered a TV unit three months earlier and transferred **,*** as the advance amount. He requested for purchasing the raw material. After that, we have called him nearly *** times. Out of which he barely responded five to six times that to...

Aug 03, 2019 by Phani Kiran Bulusu

Water filter not working from last 8 months (Kent Ro Water Purifier) ^Open

I bought the kent water filter in August ****. Just after a few days of installation, it started giving regular issues like water leakage, bad water taste, high TDS, unfiltered water etc and still continuing till date for the last *-** months. ...

Jul 28, 2019 by Abhishek Garg

Installation is pending (Blaupunkt Tv) ^Open

I purchased a Blaupunkt ** inch *k led TV from Flipkart. The product has been delivered today and the installation is still pending. I have also raised an installation request with complaint number BWBL**********. I am also attaching the invoic...

Jul 24, 2019 by Suman Patra

Not cover my product guarantee (Sudarsan solar system) ^Open

My solar system tank leakage company give me five years guaranty of the tank. The first time my tank leak in after *.* years later I complained company then they change my tank but after * years tank again leakage *nd time company said me to re...

Jul 24, 2019 by Sagar soni

Defective RO supplied (Reliant Aqua) ^Open

I have purchased Reliant Aqua R O from Regional office B-** Vibhuti Khand Gomti Nagar Lucknow ****** on dt**-**-****. On **-**-**** the machine-made firing sound and stopped working. On complaining to the office they checked and found several c...

Jul 23, 2019 by PANNA LAL ROY

I purchased a Carrier Midea *.* AC on November **** from Flipkart. Also at the same time, I pay another ****/- for an extended warranty of * years. On April ****, means * months from the date of purchase the AC is not colling. I complain so man...

Jul 23, 2019 by Prakash Bagaria

Bad service provided (Voltas Ac ) ^Closed

Very bad service provided by the service centre. I am filing a complaint about last ** days and no one came here. Mobile no. of the service centre is **********....

May 01, 2019 by Manjeet

AC not properly installed (LG Electronics) ^Closed

I have purchased AC from LG Electronics on **/**/**** and has been installed by Angamaly LG service centre. While installing the unit they made a wide hole in the wall for inserting the pipe inside the room and left this hole unclosed. Now the ...

Apr 30, 2019 by Praseeda P K

No service given (Hitachi Ac) ^Closed

I have bought Hitachi Split Ac last summer on ** June **** and it's still under warranty. I called them several times for service last year but no one turned up. Now in starting of summers, I called these guys again for the service this time th...

Apr 28, 2019 by Anil Kumar

Horrible after sales support (Propello) ^Closed

I had purchased a Karvy Water purifier from the fraud company in ****. Since then, I have always taken their AMC. My machine is out of order since **th March **** and its over a month now. I have lodged repeated complaints with their toll-free ...

Apr 26, 2019 by Anupam Chatterjee

Service not given (Lloyd) ^Closed

I purchased a split ac of Lloyd. That's warranty is * years. But there are lots of problems coming. There is gas leakage in * years. The technician came and took a charge of gas installation **** Rs. But the problem is the same as previous....

Apr 25, 2019 by Amit

Product stopped working in 2 years (Symphony) ^Closed

I bought a cooler symphony storm **i in June ****. It was making a huge amount of sound in its motor. I called the company and they came and said its normal. After one year I called again as the fan motor stopped. They repaired it but I asked t...

Apr 22, 2019 by Kushagra Rawat

RO damaged by repair guy (Ganga RO) ^Closed

I connected to Ganga RO customer service in order to change the membrane (filter) of my RO. One service guy came to fix the membrane but due to lack of experience, he fixed the membrane with leakage. Which result short circuit in my RO and RO a...

Apr 19, 2019 by Pradeep kumar

Regarding the repair of new TV (Sony India) ^Closed

I had purchased an LCD tv of Sony in September ****. After two years of purchase, there was flickering on the screen on and off. When I contacted customer care they told me to make changes in settings and it got resolved, but since the past six...

Apr 17, 2019 by Rajkumari

Coupons not accepted (Big Bazaar) ^Closed

I could not use my big bazaar coupons card more than ***** at Big bazaar Dibrugarh Assam. So that I would like to know regarding this matter. More than ***** amount is not access also not written at coupons....

Apr 16, 2019 by Bisohang subba

Worst service by the company (LG Electronics) ^Closed

I have been using LG TV since **** Feb. I'm facing issues continuously with the TV. There are around *+ complaints logged so far within * years and * complaints logged for the display alone. Also, the panel has been changed twice. Since I have ...

Apr 12, 2019 by Saravanan dhandapani

Damaged Product (Samsung) ^Closed

We have bought the Refrigerator from the Samsung Dealer (Shah) on **th March, **** with full cash settlement. Within completion of * year the refrigerator has faced major issue as GAS filling problem. Due to this problem we have extended our w...

Feb 08, 2018 by Prakash Raja M

Refrigerator service (Kit Hitech Service ) ^Closed

this is a fraudulent service agency in the name of Samsung authorized service center. they using fake Samsung toll free number *-***-***-**** misleading the public for Samsung authorized service center .In website the use company name kit and i...

Jan 21, 2018 by Murugarajan

Wrong info given to sell their product (Sargam Electronic) ^Closed

I bought * electronics from sargam. which include Fridge, Led, washing machine, Juicer Mixer Grinder & Microwave. In case of Led I asked for smart TV. they showed me a model and told me its smart tv But that model wasn't smart. In only incl...

Jan 04, 2018 by Himansh Verma

Two Times Package delivered damaged package and delaying the refund (Flipkart.com) ^Closed

I have ordered Kodak TV and they delivered damaged product very delay. Again replacement came after one month and that too also damaged one. Now it is been two month completed and they still processing the pickup for the refund. For reverse pic...

Aug 02, 2017 by Guruprasad

Lcd tv not instalation (Videocon) ^Closed

suturday may i purchase tv lcd but today not instal the tv...

Jun 14, 2017 by krishnantiwari