Home Appliances - Home Appliances Complaints

Home Appliances Complaints

Home appliances or domestic appliances are the electrical/mechanical machines which help in household functions. They have now become a major component of our life. Domestic appliances such as washing machine, fans, air conditioners, microwave ovens are used every day in our day to day life. There are two ways of purchasing a home appliance you can either go to a store and shop from there or follow the recent trend of ordering online. Ordering online saves time and most importantly the product is delivered to your doorstep. Most home appliances in India are ordered from E-commerce websites namely Flip kart, Amazon, Snapdeal, Shopclues etc. The most common domestic appliance complaints as reported by consumers include product not functioning properly, defective piece sold, receipt not received etc. If you have ordered online it is much more easier to get a replacement. You can either call at their customer care number and ask for replacement or you can do it yourself through their mobile app. It is very easy to get a replacement for a defective home appliance if your product comes under guarantee, however, the real hassle begins when it dosen’t. Almost every company will not accept a product if it slightly scratched or broken as this comes under physical damage, which is not covered in either the guarantee or warranty. Your best bet in this case would be to send it for repairing at a local shop or their authorized service center. Almost every well known home appliance company has a service center in every city. This process usually takes around 2 weeks. The leading home appliance companies in India are Whirpool, Samsung, Haier, LG, Godrej etc. The customer care number of some of these leading home appliance companies are :

whirlpool customer care - 1800 208 1800
samsung customer care - 1800 407 267 864
haier customer care – 1800-102-9999
lg customer care - 1800 315 9999
godrej customer care – 1800-2095511
voltas customer care - 1800 266 0100

You can call at their customer care number and voice your grievance. As there is high competition for home appliances, therefore they will try to resolve your case almost immediately. However, if you still feel that your case is being neglected then you file a case at your nearest consumer forum. It is hassle free and more importantly does not require the intervention of lawyer. We at Voxya help in approaching the consumer forum by preparing the case documents. We generally receive about 20 monthly home appliances complaint.

Most Common Issue Reported for Home Appliances Complaints

No customer support

No installation service

Internet connectivity problem

Blocked paid channel

Faulty appliances

Refused replacement

No service under warranty

ION EXACENSE pvt LTD is not responding for AMC after collecting money (ION EXACENSE pvt LTD) ^Open

Hi Sir, I am writing this to you as now the situation in all over the world is suffering with COVID-** and in this situation it is really difficult for me to manage because of my issue by having t kids (* yrs and ** months) On June **** someone...

Jun 26, 2020 by Harikrishna adda

Mi tv not working and no engineer visit since (Mi tv 4 A pro 43 inches) ^Open

Hello sir, i bought a MI tv just ** months back, my tv stopped working about *month ago.. i have been continuously calling the customer care for tv repair, but the service engineer is not visiting my residence. I have *-* token numbers but stil...

Jun 22, 2020 by NILESH BHAGAT

Whirlpool refrigerator not working (Whirlpool) ^Open

...

Jun 22, 2020 by Afsal k

Cheat over grinder repair (Rameshwar Home Appliances Sarjapur Road) ^Open

Rameshwar Home appliances in sarjapur road bangalore, I went to repair prestige grinder on Friday(**th june ****). Though he informed to replace with new prestige armecher in prestige service center that takes two days, it was repaired by **th ...

Jun 22, 2020 by Monali Pradhan

Cheap quality (Aritic coller) ^Open

Cheap quality...

Jun 22, 2020 by Sachin

Replacement not done for 25 days (Reliance Digital) ^Open

Ordered a sliver IFB clothes dryer, got a white one. Requested the replacement on **th May ****, still no response from them (**/*/****)...

Jun 22, 2020 by Khushroo pithawalla

Company not delivering product or refunding the money (Airtel dth tv) ^Open

I have ordered for Airtel Xstream Box and paid ₹**** for the same. When I called the customer care for the same they said that product is not deliverable in my location and Hence they will initiate a refund. But still refund is not initiated ...

Jun 22, 2020 by Nihaal Singh K V

Defective servicing (Urban Company) ^Open

Requested URBAN COMPANY the service for AC GAS FILLING ON ** May and paid initial advance of Rs. ***. The technician came and said that the gas has to be filled for which amount specified has to be paid. He filled the gas overva short time and ...

Jun 21, 2020 by N. S. V. KAMESWARA RAO

Urban Slap (Urban Company) ^Open

I ordered a chimney cleaning from urban company (urban clap) and the professional arrived and did it. Two days later my motor shorted and burnt and became damaged. It will cost Rs **** to repair. I have already paid Rs **** plus Rs ***. The pro...

Jun 20, 2020 by Saif

Pathetic service (Kent Ro Water Purifier) ^Open

I have purchased the KENT GRAND NEW MINERAL RO in October ****. After installation I requested service on ** March **** but the request was cancelled without telling any proper reason. Now the machine has stopped working as on *.**.**** so i ...

Jun 20, 2020 by Pankaj Kumar

BsesNo supply Low voltage (BSES Rajdhani - Delhi) ^Open

In such a crisis bses is giving a really tough time but not giving power supply/ low voltage means ac n fridge wont be working and no supply means no wifi means off for a day hence deduction of pay. Several complaints made but no action taken....

Jun 19, 2020 by Guneet Kaur

Product burnt (Kenstar) ^Open

I had Purchased a Kenstar *ltr. GEYSER on date **-**-****, which has * years warranty on product & *years warranty on tank. On date **-**-**** the product has burnt automatically, no electric short circuit. For this product burn I had loss too...

Jun 18, 2020 by Dillip Tripathy

No service received (Livepure ) ^Open

I have subscribed for Livepure smart RO purifier on **/**/****. So far I haven't received any service from them. Their call centers doesn't attend calls. There is no proper customer service. I raised an email complaint on **/**/**** and still w...

Jun 17, 2020 by SRIRAJ P G

Package not delivered and didn t get the refund amount after return (Agarwal fast packers and movers ) ^Open

I booked through (https://www.logisticmart.com) to transport my two wheeler from chennai to theni. They sent me a message mentioning that they contact me to K B S packers and movers with their contact number. So i called that number to book a s...

Jun 16, 2020 by Rahul Prakash

Washing machine repair (urban clap company) ^Open

I had taken a service from the urban clap for washing machine repair. I see that the professional has cheated us with the price fair and I am strongly against this. I want this issue to be looked into as its a huge amount. if you dont take up a...

Jun 16, 2020 by Rakshitha

Faulty Aircon (Daikin air-conditioner) ^Open

Dear Sir/Madam, This is to bring to your kind notice that I've on **th March **** bought Daikin Split Ac (*.* Tons, * Stars) from Ace Technomark Sector **, Noida. It has been a terrible experience since then, in only a span of less than a y...

Jun 15, 2020 by Amit Chawla

Two wheeler not delivered (Gati Safe Cargo Movers) ^Open

Handed over my Honda Activa *G( Metallic Grey) [Reg No: TN** AH ****] purchased on March **** to the mentioned transporter at Chennai for delivery to Ghaziabad on December **** which was assured to be delivered on Jan ****. An extra payment of...

Jun 12, 2020 by Arnab Chakraborty

Replacement of Voltas Split A C (Voltas Limited) ^Open

I have purchased one Split AC Unit – Voltas CU *** DZX, No. *******E**EA***** from A.K.ELECTRONICS (Mr.Rajesh, Mobile-**********), Sec.*/A, Extn. Near Khurana Marble, Trikuta Nagar, Jammu for Rs.*****/- vide Receipt No.***, dated:**.**.**** (...

Jun 12, 2020 by Vijay Anand

RoyalOak Furniture not delivered Unresponsive customer care (Royaloak) ^Open

I ordered a Computer Table for home use on RoyalOakIndia.com on May **th ****. The website said that the order would be shipped on June *th and delivered by June **th. However, on checking the status of the order on July *th (and later), the ...

Jun 11, 2020 by Mayank Swarup

Promised AMC not honoured (Computer Work Tech) ^Open

We purchased * computers for our office & AMC for the computer was included Free of cost for ** months. When we contacted the company for some issue rectification they said AMC is not included and you need to pay for the visit even. ( We contac...

Jun 10, 2020 by Harpreet Kaur

Ordered earphones and recieved some old used watch (Thegoheadphone.com ) ^Closed

I ordered Earphone from (thegoheadphone.com) and received an old used watch. I choose the option of COD but the delivery executive informed that he does not know and demanded the money to be paid. The amount paid was ****. Please help me with t...

Mar 11, 2020 by Aakash

AC service (Llyod Logic Systems Private Limited) ^Closed

This is in regard to complaint I have lodged * month ago. There was a request to reinstallation of AC unit in our new home and we requested for a service and a technician from llyod have visited and did it but in a wrong method and made whole A...

Mar 10, 2020 by Nitisha katrawath

Service Complaint not resolved (Eureka Forbes) ^Closed

My Eureka Forbes vogue is not working since ** January ****. I lodged a complaint against it on the same day. Till now it has not been resolved. Everytime I call them, they tell it will be resolved in * days. Even on March * one Mr. Rahul calle...

Mar 06, 2020 by NARAYANAN

Issue in Servicing (Aquagaurd Water Purifiers) ^Closed

I lock complaint on **.**.****, according them they will resolved this in * or * working days but till date it is not resolved. ...

Mar 04, 2020 by Lucky Sharma

Fake promises delays in delivery unprofessional and abusive language (Lenevo) ^Closed

There is a service center of lenevo in SAGAR MADHYA Pradesh which name is VENUS COMPUTERS i given them my lenevo k* plus broken phone for repairing they told me even clearly said to me that i can get my phone back after *-* days, after *-* days...

Feb 27, 2020 by Vishal sharma

Fraud product not original product (Tech shop Noida ) ^Closed

Product Description : Manual Vegetable and Fruit juicer Order online but received different product ,now contact with seller and doing mail also everything is showing not available this contact no. and mail is also showing failure. For Last...

Feb 09, 2020 by Vineta Kabra

Worst Aqua guard water purifier and their services (Eureka Forbes) ^Closed

Eureka forbes guys are very good at woo customers to renew AMC at hectic price. But their product stands at essential hours dead. As I bought Aqua Guard Genius water purifier an year ago for about Rs. ***** and they told me to buy AMC of around...

Jan 08, 2020 by Sadashiv

Issue with LED TV display (Dektron India Private Limited) ^Closed

There is some display problem in Dektron LED TV which is under warranty. Please find the attached files for details. Please do the needful as soon as possible. Model : Dektron ** cm DK****HDR HD Ready LED TV. Invoice Number : SMAB-*** Inv...

Jan 03, 2020 by Shreekanth V

After service not given (Havells) ^Closed

Hi I purchased this ** ltr geyser from havells on **/**/**** under warranty of * years Wich will expire on ** / ** /**** . My geyeser broke down during August and repeatedly I am calling the company and every day they are giving me a referen...

Nov 29, 2019 by Ritesh singh

MI TV not working (Mi Tv ) ^Closed

I have punched MI *A TV two months ago.. But now TV not working. I has raised request for repair but approx ** days ** none of MI team responding. I'm very frustrating from the service and very mentely harassed...

Nov 28, 2019 by Vinay Thakur

Free repair denied under warranty (Kenstar) ^Closed

MY PRODUCT KENSTAR GEYSER IS UNDER WARRANTY STILL COMPANY EXECUTIVE ASK FOR MONEY TO REPAIR IT.ASK US TO BRING THE PRODUCT TO SHOP .THEY ARE NOT SENDING THEIR ENGINNER AT HOME WHICH IS VERY EXHAUSTING.SINCE IT IS NOT WORKING OR IF I USE MY UCB...

Nov 25, 2019 by HARSH KUMAR

Proper service not provided from company (Whirlpool India) ^Closed

*. Whirlpool double door refrigerator's door is not getting closed (Servicemen visited many times but not repaired the problem & misbehaved with me). *. Dirty water coming from Whirlpool RO (Servicemen visited once but not solved the problem &...

Nov 20, 2019 by Arbind Kumar Thakur

Reliance digital does not install my product (Reliance Digital World Limited) ^Closed

Actually i purchase a tv from reliance digital showroom sector *rd Bokaro Mall they said on time of purchase that sir we will deliver your tv on next day. Next day my tv was delivered but without wall mount bracket. Installation boy came to my ...

Nov 18, 2019 by Bhaskar Singh

Refusal to repair in warranty period (Whirlpool) ^Closed

On **-**-**** , my whirlpool refrigerator ( *** liters , mastermind model ) was repaired by the authorized service centre of the whirlpool company . Name and address of the authorized service centre : Name : INSPIRE TECHNOLOGIES Address : JANAK...

Nov 17, 2019 by S K BANSAL

Mera tv warranty me he for bhi wo repairs to Mana kar rahe he (HOM LED TV) ^Closed

Repairs nahi kar rahe he do complain ke bad bhi...

Nov 13, 2019 by Parmar vanabhai mathurbhai

SUBJECT PROBLEM IN WASHING MACHINE UNRESOLVED BY SAMSUNG TEAM (Samsung) ^Closed

Already send mail mail request to samsung team but NIL solutions and only delaying ..Poorest response. To, THE MANGING DIRECTOR MR. HC.HONG SAMSUNG INDIA ELECTRONICS PROVATE LIMITED, A-** ,GROUND FLOOR ,FRONT TOWER , MOHAN COOPERATIVE I...

Nov 13, 2019 by Praveen sharma

Leakage in AC (Marq ac) ^Closed

I have made a complaint for refilling gas the approval not get yet complaint done ** of October and ** November then also the assicative telling it will taken * more working days and was telling to quit the call what is this... Ples resolve i ...

Nov 13, 2019 by Tushar Mahadik

Independent TV not working (Independent TV DISH) ^Closed

I booked Independent TV under an offer of * year free service by paying ₹*** as initial charges and then ₹**** as installation and wiring charges. It took them *months to just install the device. After installation, it worked for * months a...

Nov 12, 2019 by Adarsh Khubchandani

Defective Product Want Replacement (Xiaomi India) ^Closed

In This year March ** We bought Mi *C Pro **'' LED TV. We are so disappointed with their quality of the product. Because we face the same problem again and again. In the first time you guys are replaced the Display of my TV. Just only after t...

Nov 11, 2019 by Mohamed Fayasudeen

TCL Faulty LED 43 inch (TCL) ^Closed

Hi, I have purchased TCL ** inch LED from Amazon * months ago but the LED stop functioning after * months. Only blue screen is coming on the display. I raised a complaint to the customer care and one engineer visit at my place. He told me th...

Nov 06, 2019 by Puneet