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Glen Appliances Private Limited - Glen Make Gas Stove Leaking and no resolution since Nov 2023

Praveen sharma filed complaint against Glen Appliances Private Limited on Jan 1, 2024

Dear Voxya team..
Dear Glen Gas Stove Company,
MD,Glen,

I hope this email finds you well. I am writing to express my concern regarding a matter that has not received a response despite my previous attempts to contact your company.

Approximately a month ago, I reported a gas stove leak through email . Unfortunately, I have yet to receive any acknowledgment or resolution regarding this critical issue.

Given the urgency and potential safety risks associated with a gas leak, I urge you to prioritize and expedite the investigation and resolution of my complaint. The safety of my household and others using your products is of utmost importance, and swift action is imperative.

I kindly request that you provide an update on the status of my complaint within the next ** hours. If there are any additional details or steps required from my end to facilitate the process, please do not hesitate to inform me.

Your prompt attention to this matter is greatly appreciated, and I trust that Glen Gas Stove Company will take the necessary steps to ensure the safety and satisfaction of its customers.

Thank you for your immediate attention to this critical matter.
Glen gas being purchased dt **th nov **** vide invoice of nice kitchen house, dilshad garden, vide invoice number NKH/**-**/***..
Plz support and resolve it soon as its very critical matter.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Glen Appliances Private Limited

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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