Home Appliances Complaints
Home appliances or domestic appliances are the electrical/mechanical machines which help in household functions. They have now become a major component of our life. Domestic appliances such as washing machine, fans, air conditioners, microwave ovens are used every day in our day to day life. There are two ways of purchasing a home appliance you can either go to a store and shop from there or follow the recent trend of ordering online. Ordering online saves time and most importantly the product is delivered to your doorstep. Most home appliances in India are ordered from E-commerce websites namely Flip kart, Amazon, Snapdeal, Shopclues etc. The most common domestic appliance complaints as reported by consumers include product not functioning properly, defective piece sold, receipt not received etc. If you have ordered online it is much more easier to get a replacement. You can either call at their customer care number and ask for replacement or you can do it yourself through their mobile app. It is very easy to get a replacement for a defective home appliance if your product comes under guarantee, however, the real hassle begins when it dosen’t. Almost every company will not accept a product if it slightly scratched or broken as this comes under physical damage, which is not covered in either the guarantee or warranty. Your best bet in this case would be to send it for repairing at a local shop or their authorized service center. Almost every well known home appliance company has a service center in every city. This process usually takes around 2 weeks. The leading home appliance companies in India are Whirpool, Samsung, Haier, LG, Godrej etc. The customer care number of some of these leading home appliance companies are :
whirlpool customer care - 1800 208 1800
samsung customer care - 1800 407 267 864
haier customer care – 1800-102-9999
lg customer care - 1800 315 9999
godrej customer care – 1800-2095511
voltas customer care - 1800 266 0100
You can call at their customer care number and voice your grievance. As there is high competition for home appliances, therefore they will try to resolve your case almost immediately. However, if you still feel that your case is being neglected then you file a case at your nearest consumer forum. It is hassle free and more importantly does not require the intervention of lawyer. We at Voxya help in approaching the consumer forum by preparing the case documents. We generally receive about 20 monthly home appliances complaint.
Warranty in new fan but not repaired by seller (Surya ceiling fan) Open
Our company site working in Kuju, Ramgarh, Jharkhand. So my company workers and I lived in Kuju in the room. In this room no fan available. So I purchased at **/**/**** Surya company fan from Janta electronics, Kuju in *** rupees. He gave me a ...
Jul 20, 2019 by Rahul Vitthal kare
Godrej company isn't addressing our newly bought Air Conditioner (Godrej) Open
We continuously facing the water leakage problem from many days in the AC fitted in our shop. The technician who came for repair was unsuccessful in repairing it. Even after repeated complain they aren't sending anyone for repair. It is affecti...
Jul 18, 2019 by Rohit PG
Telling false price and then after get caught not cancelling the bill (Chakarvarty Electronics) Open
On **/**/**** I bought videotex ** inches smart TV from Chakravarty electronics in new road, Bhota Chowk, Hamirpur (h.p). He told me the price of TV was ** thousand including GST and it will cost around ***** after discount. So he made a bill o...
Jul 18, 2019 by Satish kumar
Videocon tv not power on and lcd lines (Videocon) Open
Videocon tv not power on. Before * months I have faced LCD lines. I complain to videocon service but still not done and after some days tv also not powered on. I again registered a complaint but still not done. Always says parts not available w...
Jul 17, 2019 by Ganesh
Asking for whole display change for a small spare part damage (Sony TV) Open
We bought a Sony LED TV KDL-**W***C on **-**-****. So it has been ~*.*yrs that we have bought. I have raised a complaint around ** days back and the technician has come on **-**-****. He confirmed that there is an issue with tcon board and it c...
Jul 14, 2019 by Pooja Kotagiri
Cheating people with excessive service charges (EUREKA FORBES LIMITED) Open
This company has blocked me on the facebook page as I had a complaint and were making people beware of their fraud. Since * yrs I'm constantly making complaints about this pathetic company on all social media platform as well as consumer grieva...
Jul 13, 2019 by Prachi
New fridge repair (Haier Fridge) Open
I have taken new Haier Fridge last year, after taking Fridge * time I have complained every they coming repair doing. Kindly make it replaced or refund money....
Jul 12, 2019 by Guruprasad j
Unresolved Samsung QLED TV issue which is under warranty (Samsung) Open
On **th June, a software update happened in my ** Inch Samsung QLED TV after which a thick vertical line started coming on my TV screen. The Samsung technician came next day took the pictures of the TV and told that its a motherboard failure. T...
Jul 05, 2019 by Rahul Jain
Split A/c Blue star (Blue Star India) Open
I have purchase split ac blue star co-model no. fs***AATX**A*****CSV***** on **.**.**** from Electronic Gallery */** Grover complex behind Neelam cinema Hisar @time of shown different model & big outer as well as a different model but when its ...
Jul 03, 2019 by Abhinav bharti
Amstrad ac not working (AMSTRAD) Open
Even after repeated complaints my AC cooling issue is still not corrected. It's a * months old ac and the company do not have proper service support. They claim to give cooling on ** degrees but cooling is even worse than a desert cooler. Pleas...
Jun 30, 2019 by Sachin Sharma
Mi 43 inch TV issue (Mi) Open
I purchased MI ** inch Led TV from MI Store Infinity Mall, Malad West, Mumbai on **th June ****. It was working fine till **rd June but I started facing display issue. I am getting a negative display. I called MI customer care *********** on **...
Jun 29, 2019 by Tajim Salmani
Mental harassment by LG customer care (LG AC) Open
RNP************ mental harassment **/**/**** **:**:** Would request you to please share the below with the highest possible authority in the LG service. Below is the complete chronology of the mental harassment I had to go through in the las...
Jun 28, 2019 by Varun Shah
Wrong washing machine delivered (Whirlpool India) Open
We purchased a whirlpool washing machine from the store on **th Jan ****. Store owner sent us the Mitashi company washing machine on **th Jan ****. We have bill mentioning whirlpool washing machine. We contacted the dealer as many times as I co...
Jun 27, 2019 by Anil Dhanotiya
Lock not repair in warranty period (Lg Refrigerator) Open
I have purchased a refrigerator from LG India at Jaipur, Rajasthan-****** on **.**.**** paying *,**,***/- from great eastern, Jaipur, Rajasthan. During day one of installation their service team asking for AMC but I refused and asked them we ha...
Jun 26, 2019 by JUDHYAJIT JOSH
TV not delivered even after 2 months (Ridaex) Open
I have ordered Ridaex TV on April **th, **** and haven't received it even after * months. Every time I call the customer care, they will put you on hold for **-** minutes and disconnect the call and if you are lucky, they tell that I'll be ship...
Jun 26, 2019 by Sasi Kiran Reddy
Parts not change by company (Videocon) Open
I belong to Distt Haridwar of Uttarakhand State. I purchase a window AC from Videocon company through a dealer on dated **-**-**** who model no-VWB**WX*QL, Sr. No – D****************. Now this AC is not working properly from **-**-****. When...
Jun 25, 2019 by VINAY KUMAR
Led TV not replaced (Philips Electronics Ltd) Open
On November *, ****, I bought a Philips **" flat-screen LED Tv, serial number ******************, at Sargam electronics store in N.delhi, for Rs. *****. The product does not function properly. It did not display any picture at all. I am very di...
Jun 24, 2019 by SANJEEV KUMAR SONI
Faulty product received (Reliance Smart Store) Open
I bought * ac from reliance smart and both were defective.*st time I bought Voltas *.* ton ac which was not cooling properly. After a lot of harassments going in & out at reliance smart, I got the replacement of the product in which they refuse...
Jun 23, 2019 by Rahul Sharma
Cooler is in guarantee period but faces lots of problem and technician is asking for money (Hindware) Open
I purchased Hindware cooler * year ago. Some time ago fan was not working and it's generating a sound. The fan screw was loose I call the customer care many times and he sends an engineer. He told that due to its product it happens after it wil...
Jun 20, 2019 by Shrashti
Faulty Kent RO Systems (Kent Ro Systems) Open
I had purchased a brand new Kent Grand Plus on **th February ****. It has been repaired * times since I purchased. It is again not working and has raised this issue to them. In return, I was threatened by the local service centre in the name of...
Jun 20, 2019 by MOHAMMAD Gishan Khan
