Home Appliances - Home Appliances Complaints

Home Appliances Complaints

Home appliances or domestic appliances are the electrical/mechanical machines which help in household functions. They have now become a major component of our life. Domestic appliances such as washing machine, fans, air conditioners, microwave ovens are used every day in our day to day life. There are two ways of purchasing a home appliance you can either go to a store and shop from there or follow the recent trend of ordering online. Ordering online saves time and most importantly the product is delivered to your doorstep. Most home appliances in India are ordered from E-commerce websites namely Flip kart, Amazon, Snapdeal, Shopclues etc. The most common domestic appliance complaints as reported by consumers include product not functioning properly, defective piece sold, receipt not received etc. If you have ordered online it is much more easier to get a replacement. You can either call at their customer care number and ask for replacement or you can do it yourself through their mobile app. It is very easy to get a replacement for a defective home appliance if your product comes under guarantee, however, the real hassle begins when it dosen’t. Almost every company will not accept a product if it slightly scratched or broken as this comes under physical damage, which is not covered in either the guarantee or warranty. Your best bet in this case would be to send it for repairing at a local shop or their authorized service center. Almost every well known home appliance company has a service center in every city. This process usually takes around 2 weeks. The leading home appliance companies in India are Whirpool, Samsung, Haier, LG, Godrej etc. The customer care number of some of these leading home appliance companies are :

whirlpool customer care - 1800 208 1800
samsung customer care - 1800 407 267 864
haier customer care – 1800-102-9999
lg customer care - 1800 315 9999
godrej customer care – 1800-2095511
voltas customer care - 1800 266 0100

You can call at their customer care number and voice your grievance. As there is high competition for home appliances, therefore they will try to resolve your case almost immediately. However, if you still feel that your case is being neglected then you file a case at your nearest consumer forum. It is hassle free and more importantly does not require the intervention of lawyer. We at Voxya help in approaching the consumer forum by preparing the case documents. We generally receive about 20 monthly home appliances complaint.

Most Common Issue Reported for Home Appliances Complaints

No customer support

No installation service

Internet connectivity problem

Blocked paid channel

Faulty appliances

Refused replacement

No service under warranty

Non replacement of defective Solar inverter by NOVA (NOVA Hyderabad Telangana) ^Open

WE have purchased new *.*KW/**v Solar inverter & * KW/**v Solar inverter which have repeatedly failed within warranty period and requested to replace it by new .No replacement yet received. He is not replying mails, Whats app/SMS. Please not...

Feb 11, 2020 by Sunita Gaikwad

Prayer for Refund (RAJLAXMI KITCHEN HOME LPP BRAND NAME KUTCHINA LLP NO AAG6066) ^Open

Respected Sir or Mam, with due respect it is inform you that,I Biswajit Biswas ,a citizen of India. About three years ago to decorate my new residence kitchen by Kutchina kitchen solution took a decession. After that I communicate With Kutchin...

Feb 10, 2020 by BISWAJIT BISWAS

LG TV damaged while repair (Lg) ^Open

It is really frustrating and horrible experience for me and my family, after logging a complaint to LG customer services about my TV not showing any picture. The executive came and mishandled the TV resulting in damage. Next they never tried to...

Feb 07, 2020 by Surajit Kar

Jaguar commode malfunction (Jaguar Bathroom Solutions) ^Open

We bought a Jaguar commode (WC Jaq- *****SSM) as part of bathroom renovation in April **** along with a range of other jaguar bathroom accessories with a unit price of INR ***** from an Authorized Jaguar centre Peekay bath gallery, Edapally, Ke...

Feb 03, 2020 by Bipin Jose

Fraud by LG authorised service center (Geeta Electronics Lg Authorised Service Center) ^Open

I bought an LG Dishwasher (model no: D****CF, SNo. ***KWHX*V***) on ** Nov **** from an authorized dealer, Ahuja world of electronics, Kolhapur. It was working fine then one day I observed water leakage around the machine. I immediately turned ...

Jan 23, 2020 by Subhash Ramchandra Sawant

Defective product received (Lg Electronics India Pvt Ltd.) ^Open

LG Water Purifier was bought from Home Care, Shillong on **.**.****. After two months the machine stopped working. Complaints made to the dealer but not yet fixed to date....

Jan 22, 2020 by Iallamhok Bairo

Thomson Television India (Thomson India Pvt Ltd) ^Open

I purchased thomson tv from flipkart. After almost * months of usagae the led tv started showing defect in its display. Company replaced unit after * months. I wrote many mails and made many calls to the coustmore care of the company. Now afte...

Jan 21, 2020 by Amulaya Khurania

Replaced TV panel turned out to be faulty (Vu) ^Open

Dear Sir/Madam, I had purchased a Vu Iconium *k TV from Flipkart. We were observing too much screen bleeding but overlooked it and claimed our warranty at the last time. As it's Vu company's responsibility to replace the panel, they sent a te...

Jan 16, 2020 by Sudhakar

Loss of goods (trinetri logistics) ^Open

I would like to complant against trinetri logistics, a packers and movers company. They have lost a carton during shifting whcih contained goods worth **,***. They also have damaged my oven and furnitre which are totally worh **,***. The compan...

Jan 11, 2020 by Karthik krishna

Online fraud product not delivered (Deckup store) ^Open

The fraudster posted an advst on quikr.com to sell furniture items giving WhatsApp number **********. I contacted thru WhatsApp on dat number and date person told dat he is from deckup India Pvt. LTD and they are no. * seller on Amazon and f...

Jan 08, 2020 by Harit Gupta

Water leakage issue in refrigerator (Samsung) ^Open

Samsung Double door refrigerator which was purchased in **** started developing issues (Water leakage from the refrigerator) post *-** months of purchase. After the initial service call, in the first year, the service engineer rectified the sy...

Jan 07, 2020 by Peterson

Defects in Manufacturing (Lg Electronics India Pvt Ltd.) ^Open

I have bought an LG washing machine on **/**/**** and there are some issues and problems from the day one I started using this machine. Problems - *) It started making loud noise from inside (not normal spinning sound) and vibrating heavily...

Jan 06, 2020 by Anish K Nair

Item found empty (firstoutlet) ^Open

The order no. ***** Received my order **.**.** by courier. When open the parcel the bottel was opened and Liquid is totally finish. The parcel was totally wet. please see the matter and do needful. enclose the photo....

Jan 05, 2020 by MILIND JAIN

Quality issue (Namaste India) ^Open

I have purchased * Ltr of Namste India Ghee on **/**/** from Galleria market (Namste india retail outlet) which is based in Noida extension near gaur city * ** Avenue after using it I realized that product is mix with some other materials which...

Jan 04, 2020 by Abhilash Srivastava

Product not delivered (PELICAN ENTERPRISES CYBER VYABARI ) ^Open

I have ordered TCL TV on **-Dec-****.After * days he said TV was dispatched.but, i did't receive it. I was asking for the tracking number for past ** days but the person is not ready to provide the details. He is just mentioning the item is dis...

Jan 02, 2020 by Naveen Kumar

Advance 2 25 lacs paid service not provided and cheating (KCP SIXVELL POWER SYSTEMS) ^Open

I have approached this company KCP SIXVELL POWER SYSTEMS (his name is ARUN MURUGAN )for solar installation, at my home in Chennai, he request for *.** lacs in advance. i have paid advance in Jan ****, he promise me to install in * months time...

Dec 17, 2019 by Subramanian Saravanan

Replacement not provided (Philips Electronics Ltd) ^Open

On **th January ****, I got a Philips TV from Sharad DG in Dubai. The model number is **PUT****/** and the serial number is X**G*******A** ZA. The TV's picture tube got damaged on **th September ****. I tried calling the customer support and th...

Dec 13, 2019 by Ankit Rajesh Narsingani

Service And Replacement (Mitashi LED Tv) ^Open

Maine **-**-**** lo Mitashi Led Tv liya tha Jiski Warranty *year hai jo ki **-**-**** ko khatam hone wali hai aur mere tv me bahut sare black-spot aa rahe hai ,jiski complain mene mitashi customer care (***********) pe **-**-**** ko ki thi , ji...

Dec 09, 2019 by Jilani tanwar

Package is not delivered (Flipkart) ^Open

I brought whirlpool refrigerator on **th October ****. flipkart promised to deliver on *th nov ****. they failed to deliver on *th Nov. They deliverd product on **th Nov ****, but it has big scratch on product. I asked for the replacement , Th...

Dec 09, 2019 by Anumesh Yerigeri

Money not refunded (Furniture hub) ^Open

I have placed order for safety door and wallpaper of total cost rs ***** to furniture hub (Faizaan) on ** oct ****, in which i have paid ***** as advance money (***** rs for wallpaper -work completed). balance ***** rs for safety door which is...

Nov 27, 2019 by Amit jain

Inverter AC PCB got faulty very poor service from Diakin (Diakin India Pvt Ltd) ^Closed

The Daikin inverter AC quality is very poor. I purchased * inverter AC in **** both are not running fine after * year only. First AC cooling coil has rusted within the first year only another AC PCB part got faulty. I booked a complaint on **th...

Sep 07, 2019 by Ashish Mathur

Pitaplilly edapally not providing after sales service (PITTAPILLY & BUTTERFLY) ^Closed

We bought one Butterfly gas stove it was a complaint. the company replaced with a new stove and new stove also complaint no seller or no technician attending the phone. we lost the trust in butterfly stove, we want **,***.** compensation and a ...

Sep 04, 2019 by Tony Thomas Palathingal

Defected stabilizer installed (Whirlpool) ^Closed

Whirlpool stabilizer purchased with *-year replacement guarantee * times replaced since I have purchased in * year still not working. PCB of my AC is fused due to this stabilizer. Complaint number LKO*********....

Sep 04, 2019 by Rajat Gupta

Regarding window cooler (Desert cooler) ^Closed

Cooler ki moter kharab ho gyi ** din phle shopkeeper ko complaint ki usne bola sir * din baad isko me dikhwata hun. To unhone check karaya to us time fan motor kharab nikli to wo bole mere pass abhi new motor nahi hai me is motor ko le jaa raha...

Sep 04, 2019 by Hemant kumar

Dryer is not working (IFB) ^Closed

Purchase dryer on *nd August through Amazon. Delivered the machine on *rd of Aug **. Installed on *the Aug-**. From *th August it is not working. They promised to replace and given replace ID No ********** on **-**-**. They are failed to replac...

Sep 03, 2019 by NAGABHUSHANAM VADDEPALLY

Complaint for prestige ires food processor (TTK Prestige ) ^Closed

I have purchased the mixer grinder of prestige company in the month of may **** and the same was *st time damaged in the month of June Company representative took *-**working day for repair The same was again damaged after *-* working day ...

Aug 31, 2019 by Shalinder Bhatia

Not replacing my 2 month old complaint godrej ac (Godrej) ^Closed

Since * days my godrej ac is showing EL ** error and the ac is only * months old .Since * days different service men are coming and wasting my whole day. They are changing the indoor board and the next day changing the outdoor board and full bo...

Aug 31, 2019 by Diana

Wrong service and destroyed my RO (Maxpure Ro Service) ^Closed

They sent a person to change my RO filters but they came and i don't know what they did but since then my RO stoped working and when i tried to compalin about it to them they said that they will send somebody but nobody came and then they stopp...

Aug 25, 2019 by Nikunj jain

20 days faulty TV not resolved under warranty (Thomson led tv) ^Closed

I bought Thomson Led Tv in May **** , now display is not working and contact customer service on *th of August but still they are saying it will take *week to get replacement. Today i called then again and they said it will take *weeks now. ...

Aug 24, 2019 by Neeraj Chamoli

Refund not received (BOSCH Home Appliances) ^Closed

A few months ago my BOSCH refrigerator stopped working automatically. I filed a complaint at BOSCH service centre and I got a replacement of the refrigerator after so much of harassment of **-** days after repeated calling without any satisfact...

Aug 17, 2019 by Narinder Sharma

TV issue not resolved (Micromax) ^Closed

I purchased Micromax TV: Micromax **cm (**) HD Ready LED TV with Sr. No. *****B*******B with *-year standard warranty & * years extended warranty (without any terms & condition of Installation) on **-**-**** from Flipkart with Invoice number FA...

Jul 24, 2019 by Kamalkishor kakade

Product not working (Jaquar Bath Fittings) ^Closed

I have purchased Jaquar Esco western comod but it's not working. On **th May I complain to jaquar customer care and service centre. They are not responding. I have a big family but only one bathroom. I have more problem. Jaquar is a national br...

Jun 16, 2019 by B Raju

I got cheated (Max Serve Solutions Pvt Ltd) ^Closed

The service executive (from Max Serve Solutions PVT. LTD. Authorized service partner of Whirlpool, Srikrishna, No ****, East End Main Road,*th lock Jayanagar, Bangalore - ******, e-mail: care@maxserve.co.in) forcefully sold me two additional pr...

Jun 15, 2019 by Purushothama N

Package received defective (Navrang Audio Video Pvt Ltd) ^Closed

The piece which they sent to me is defective. It's not cooling properly. I contact them many times but their deaf ears don't listen to my problem. I call on Navrang their shop but they didn't solve my problem. I am totally offended by their beh...

Jun 02, 2019 by Sanjeeev verma

Service contract for AMC of Air Conditioner not met (Air Cool Services) ^Closed

There is a fraud racquet run by certain people called Mohammad, Irshad, Kalim Ansari where cash is collected towards AMC of Air conditioners. Some fake bills are issued, some so-called substandard service is rendered one time to enable collecti...

Jun 02, 2019 by Priya Kashyap

Not delivered product (Videocon D2h) ^Closed

I have asked the customer care people to replace the remote on May **th. They have taken a complaint but not responding even after * days....

Jun 01, 2019 by VENKATA SESHU

Damaged AC delivered (Samsung Ac) ^Closed

I had purchased a Samsung AC on dated **/**/**** from Shree Leela Electronics, Bilaspur, Chattisgarh. This AC has stopped working on dated **/**/****. I informed to Samsung service centre. They came but they are unable to repair it. Please repl...

Jun 01, 2019 by Ena Mukherjee

Faulty product/pathetic service (Panasonic ac ) ^Closed

Due to lack of time sharing the mail body which I have shared with Panasonic. No revert received yet. I recently purchased Panasonic AC on *th May'**. Just *-* days after installation water started to come out of the indoor unit. However, this ...

May 27, 2019 by Dhiraj Kumar

Repair service not provided (SAMSUNG WASHING MACHINE) ^Closed

It has been more than a week since a registered a request for repair of my product. Every day I call customer care and get the same reply that it will be repaired the following day. Neither the service provider tried to call me nor reach me. Al...

May 27, 2019 by SURAJ JOSHI

Defective ac received (Voltas Inverter AC) ^Closed

I purchased ac on ** Apr ** and from next day I observed water leakage. I reported this to call centre * times. The technician came * times and the problem still persists. Finally, a technician from voltas said it is a manufacturing defect and ...

May 24, 2019 by Deepak sharma