Home Appliances - Home Appliances Complaints

Home Appliances Complaints

Home appliances or domestic appliances are the electrical/mechanical machines which help in household functions. They have now become a major component of our life. Domestic appliances such as washing machine, fans, air conditioners, microwave ovens are used every day in our day to day life. There are two ways of purchasing a home appliance you can either go to a store and shop from there or follow the recent trend of ordering online. Ordering online saves time and most importantly the product is delivered to your doorstep. Most home appliances in India are ordered from E-commerce websites namely Flip kart, Amazon, Snapdeal, Shopclues etc. The most common domestic appliance complaints as reported by consumers include product not functioning properly, defective piece sold, receipt not received etc. If you have ordered online it is much more easier to get a replacement. You can either call at their customer care number and ask for replacement or you can do it yourself through their mobile app. It is very easy to get a replacement for a defective home appliance if your product comes under guarantee, however, the real hassle begins when it dosen’t. Almost every company will not accept a product if it slightly scratched or broken as this comes under physical damage, which is not covered in either the guarantee or warranty. Your best bet in this case would be to send it for repairing at a local shop or their authorized service center. Almost every well known home appliance company has a service center in every city. This process usually takes around 2 weeks. The leading home appliance companies in India are Whirpool, Samsung, Haier, LG, Godrej etc. The customer care number of some of these leading home appliance companies are :

whirlpool customer care - 1800 208 1800
samsung customer care - 1800 407 267 864
haier customer care – 1800-102-9999
lg customer care - 1800 315 9999
godrej customer care – 1800-2095511
voltas customer care - 1800 266 0100

You can call at their customer care number and voice your grievance. As there is high competition for home appliances, therefore they will try to resolve your case almost immediately. However, if you still feel that your case is being neglected then you file a case at your nearest consumer forum. It is hassle free and more importantly does not require the intervention of lawyer. We at Voxya help in approaching the consumer forum by preparing the case documents. We generally receive about 20 monthly home appliances complaint.

Most Common Issue Reported for Home Appliances Complaints

No customer support

No installation service

Internet connectivity problem

Blocked paid channel

Faulty appliances

Refused replacement

No service under warranty

Defected product (Samsung) ^Open

I bought a Samsung tv model no-**M**** LED set from an authorized dealer in May ****. After about * months it shows defected in LED screen. When i inform this to the service center they send engg. and my panel was changed but within few days pr...

Jul 06, 2020 by NIDHI ARYA

LPG Bharat Gas Delivery issue (Bharat Gas) ^Open

Sir, I have booked cylinder to IVRS mode on June **,****.My consumer ID :***** and my gas agency is located at Karaikal ( Sathya Gas agency)..On my previous booking I had not paid delivery charge to delivery man as per the statement comes on pu...

Jul 06, 2020 by Thirugnanasundaram

Order not delivered (Royal Oak Furnitures) ^Open

I've ordered a study table from royalOak more than a month ago. For first order payment status was not reflected and I placed second order , thinking that first order's amount will be refunded. After sometime the first order was also confirme...

Jul 06, 2020 by Thapaswi J

SERVICE REPLACEMENT OF PRODUCT NOT PROVIDED (Koryo LED TV 43 inch) ^Open

Not providing service and telling us to pay for screen replacement. No damage was done by us and service engineer is telling that its not manufacturing defect and its done by us. We are sure that its manufacturing defect . the product is under ...

Jul 06, 2020 by SARATH S NAIR

Damaged air cooler (Portable air cooler) ^Open

I ordered an arctic air cooler that is totally damaged no response from customer care I need my refund...

Jul 05, 2020 by Vipul

TV not working for 4 months (Kodak Led Tv) ^Open

I purchased tv from Flipkart * year back and took * years warranty from jeeves. It has been more than * months now, my TV is dead and technician visited said he ordered motherboard for change but never came back. now, no one is answering call o...

Jul 05, 2020 by Dheeraj Kumar

TV warranty issue (Mi Tv ) ^Open

I purchased MI TV from Flipkart and extended warranty services of * years was provided by Jeeves . Now, when it's time to claim warranty * follow ups , every time new executive comes ask for details with no resolution....

Jul 04, 2020 by Arvind Kumar Jain

Non delivery of floor lamp while shown delivered (Pepperfry.com) ^Open

Hi I had placed an order for a Tripod floor Lamp from pepperfry on ** Apr ****( order no *********). Out of two items under this order one was delivered and duly communicated by pepperfry team and delivery boy but the second item is showing t...

Jul 04, 2020 by Abhishek Chaure

Package not delivered (Reliance Digital) ^Open

I have ordered a laptop and choose express delivery the item was supposed to be delivered the next day but I haven't received any item neither I am able to get any status through customer care .they are saying they can't cancel the order and pr...

Jul 04, 2020 by Sagar

Service Default (EUREKA FORBES LIMITED) ^Open

I have renewed AMC (Annual Maintenance Contract) with Company for further Two Years by paying fees of Rs. ****.** on **.**.**** (Actually AMC is in force for last * years continuously) On **.**.****, my Aqua-guard machine has stop working. I ...

Jul 04, 2020 by Vazir Velani

Service failure mental harrassment (voltas ac 1.5 ton ) ^Open

Hello, I am facing issue with Voltas product (*.* ton window ac) since last * years. Product was purchased in **** and stopped working in ****. I called customer service and technician visited he told me compressor is not working and he will...

Jul 04, 2020 by Parminder singh

Explosion of Washing machine (Samsung automatic) ^Open

This happened early morning around * A.M. while Operating the washing machine as usual. After few minutes black smoke and fire came from below around the area of its tub. Then all the room were filled with black smoke. I together with my kids ...

Jul 04, 2020 by Sunita Pandey

Service not given since two month (Hitachi air conditiner) ^Open

Sir I have registered my complaint for three times but no any service has been given to me so I call the service man and about my complaint then he said to me I have no any complaint .. so I am tired of it... ...

Jul 04, 2020 by Pradhuman Kumar jain

Washing machine installation pending (Whirlpool India) ^Open

I always trust LG electronics brand in ** years of my experience I bought first time whirlpool product for my personal use home too load washing machine. Yesterday engineer came to my house without dress, no precautionary stuff. He came with so...

Jul 04, 2020 by ANKIT ARORA

Proper service not given (Hitachi air conditioner) ^Open

Sir I have been registered my complaint * times but my complaint request has not been solved my complaint is regarding to service properly ... ...

Jul 03, 2020 by Pradhuman Kumar jain

Overcharged Rsfor RO Water Purifier Filter CTO Chlorine Taste Odour 10 Inch cartridge (Aqua Ultra ) ^Open

Hi Consumer Forum Support Team, ‘Jai Hind’ & Greetings. I want to register a complaint below with you as I am overcharged (Rs ***/-) for RO (Water Purifier/ Filter) CTO (Chlorine, Taste & Ordour) ** Inch cartridge. Details as below. Bi...

Jul 03, 2020 by Sagar Sharma

360 Spin Floor Cleaning Easy Plastic Bucket Mop with 2 Microfiber Head not delivered (360 Spin Floor Cleaning Easy Plastic Bucket Mop with 2 Microfiber Head ) ^Open

I ordered this item in April online and was told it will be delivered by June end and yet the items has not arrived. the customer care number also is not functioning. its a ***° Spin Floor Cleaning Easy Plastic Bucket Mop with * Microfiber Hea...

Jul 03, 2020 by prema

AC Compressor Is Not Working (Voltas Inverter AC) ^Open

I purchased an Inverter AC on **-oct-****. The compressor of AC is not Working. And I have complained many times in customer care but still the problem remain. The AC is in Warranty...

Jul 03, 2020 by Vikas

SERVICE DENAIL (LG appliances) ^Open

WE PUCHASED WATER PURIFIER MODEL NO WW***EP, AS PER THE COMPANY INFORMATION,FOR EVERY THREE MONTHS THEY HAVE TO REPLACE FILTER CATRIDGE,BUT THEY DID NOT REPLACE IT SAYING THAT YOU ARE IN RED ZONE. WE ARE RESIDING IN MADHURA NAGAR WHICH IS ...

Jul 03, 2020 by N SURYA RAO

SERVICE COMPLAINT AND FRAUD MONEY TAKEN AND NO SERVICE OR REPAIR PROVIDED FOR WATER PURIFIER (Onsitego) ^Open

Dear Public Grievance officer, This complaint is against : ONSITEGO Email id : help@onsite.co.in escalations@onsite.co.in help_onsite@mailsy.custhelp.com I took the subscription for Annual Maintenance Service for my Aquaguard Purifier fr...

Jul 03, 2020 by Subhodeep Ganguly

Faulty product (Samsung) ^Closed

I purchased a air conditioner from Arora Sales, Palwal on *st May ****, but after * days it started making too much noise. I called customer care but fue to covid effect, they were not giving services that time. So after more ** days i lodged a...

Jun 08, 2020 by Anshul dureja

Gas lecage (Voltas 1.5 Ton 3 Star Split Ac) ^Closed

Sir cooling is not coming and gas lecage many times if the one year.so please replace that ac. ...

May 31, 2020 by Manjulatha

Ionexacense cheating (Ionexacense) ^Closed

We raised a complaint with Eureka Forbes toll free number for servicing our RO water purifier in **th May.yesterday we got a call from a person called Mallesh who said he was from Eureka Forbes and Came for servicing. Our mac was due for renew...

May 31, 2020 by Priyq

Re Facing AC part change issue since long complaint (Lloyd AC service ) ^Closed

Dear Team, I think you guys cheat with me and do not gave solutions that's why your company cancel my request again-n-again and waste my time to postpone my request, your company wish to reply after finishing my warranty period i knew your p...

May 31, 2020 by Mayank Maheshwari

WRONG LAPTOP DELIVERED (Lenovo) ^Closed

I have always considered Flipkart as a company that considers its customers as assets and hence hold them in esteem regards. Being a Flipkart loyal customer since a very long time, I have developed a sense of trust in the organization. Howev...

May 31, 2020 by Baksi

Worst service i ever experienced (Eureka Forbes Dr aquaguard) ^Closed

I have a Dr Genius Water purifier from Eureka forbes and it's under AMC till *th Feb ****. I have raised a complaint on **th April that my water purifier is not functioning well and it is in reserve mode. Complain No-**********. I know there is...

May 25, 2020 by Subhasis Samantaray

Jiofi not delivered and not refunded yet (Reliance Digital) ^Closed

Purchased Jiofi JMR*** through onlince (https://www.reliancedigital.in/) on **-May-**** and paid online. It was about to deliver within ** hours but unfortunately my order got cancelled due to out of stock. I called to customer care for the ref...

May 25, 2020 by Dilip

Exide UPS Inverter Battery Bulged and smelly Need Replacement or Refund (Exide Batteries) ^Closed

Battery is Bulged and getting smell . Exide Battery A*K*G****** is manufactured on (**/****). Consumer purchased on **th May ****. I Need replacement of my Inverter Battery as it is just * days of my purchase OR Refund my amount back. No proper...

May 25, 2020 by Manjunath

Washing Machine Not Working (Whirlpool) ^Closed

Dear Sir , This is to Inform you That I Purchased a Washing Machine From Amazon on ** Nov **** . As It is Not Working Well .. It sound Like A Bomb. .. I have complain It Multiples times But Till Now I have Not get Proper Services Fro...

May 18, 2020 by Harshit Arora

No service of AC which is under warranty (Videocon) ^Closed

I have Purchased Split AC from Videocon VSM**, on **-**-****. The contact number written on AC is ***-********. Now it is not working. I called them, but issue is phone number is not reachable. Then i called customer care at **********, on **-*...

May 15, 2020 by Vikas

Threatening Abusive language (Volcano Water Technology) ^Closed

Don't be fooled people..... @Volcano Water Purifier Leasing is a pathetic service provider. When we took it's service, we also had the same thought. BUT ...BUT ....BUT.... what to say ... These hooligans, they don't have a sense of ta...

May 10, 2020 by Manish chauhan

Poor sound quality (Mi Pro 43 inch LED smart tv) ^Closed

We bought MI LED SMART TV*A PRO ( ** INCH) On **/**/**. Recently we are facing poor quality of sound. It's very annoying and pleasant to hear....

May 01, 2020 by VARDHi KISHORE KUMAR

Defective Aquaguard sold (Eurekaforbes) ^Closed

I have bought a Eurekaforbes Aquaguard on April **** for the health safty of my * childrens of *years old ,Faced leakage problem on July **** ,they have come to repair and repaired it, after that again faced leakage problem December **** , i h...

May 01, 2020 by Suman sengupta

Retailer gives damage tv during lockdown period without showing demo (Vu) ^Closed

I purchased VU **CA TV. During corona lockdown i purchased a tv from retail shop he will says we are not give demo because police are very strictly in our surroundings so that's why we are not providing demo. I said ok no problem. But when i am...

May 01, 2020 by K VENKATA RAMI REDDY

Ordered earphones and recieved some old used watch (Thegoheadphone.com ) ^Closed

I ordered Earphone from (thegoheadphone.com) and received an old used watch. I choose the option of COD but the delivery executive informed that he does not know and demanded the money to be paid. The amount paid was ****. Please help me with t...

Mar 11, 2020 by Aakash

AC service (Llyod Logic Systems Private Limited) ^Closed

This is in regard to complaint I have lodged * month ago. There was a request to reinstallation of AC unit in our new home and we requested for a service and a technician from llyod have visited and did it but in a wrong method and made whole A...

Mar 10, 2020 by Nitisha katrawath

Service Complaint not resolved (Eureka Forbes) ^Closed

My Eureka Forbes vogue is not working since ** January ****. I lodged a complaint against it on the same day. Till now it has not been resolved. Everytime I call them, they tell it will be resolved in * days. Even on March * one Mr. Rahul calle...

Mar 06, 2020 by NARAYANAN

Issue in Servicing (Aquagaurd Water Purifiers) ^Closed

I lock complaint on **.**.****, according them they will resolved this in * or * working days but till date it is not resolved. ...

Mar 04, 2020 by Lucky Sharma

Fake promises delays in delivery unprofessional and abusive language (Lenevo) ^Closed

There is a service center of lenevo in SAGAR MADHYA Pradesh which name is VENUS COMPUTERS i given them my lenevo k* plus broken phone for repairing they told me even clearly said to me that i can get my phone back after *-* days, after *-* days...

Feb 27, 2020 by Vishal sharma

Fraud product not original product (Tech shop Noida ) ^Closed

Product Description : Manual Vegetable and Fruit juicer Order online but received different product ,now contact with seller and doing mail also everything is showing not available this contact no. and mail is also showing failure. For Last...

Feb 09, 2020 by Vineta Kabra