How to file a complaint against Company?
- Go to "File a Complaint" page
- Choose Company and write your complaint in detail
- Enter your personal information to create an account
- Get refund / replacement / damages from Company
Telecom or telecommunication refers to the science and practice of transmitting information through electronic means. It is the most widely used mode of communications especially via Phones and the Internet. The various types of telecommunication methods include Computer networks, PSTN, Radio Networks, television networks etc. The total number of telecom companies as of 2019 in India are approximately 1183 million. The largest telecom companies in India include Vodafone, Airtel, Jio, BSNL etc. The most common telecom complaints by consumers include poor customer service, poor network coverage, slow internet, incorrect billing etc. So the questions arises as to how to file a complaint against telecom companies? Firstly we should try to resolve the complaint by calling on the customer care number. All the telecom companies have 24*7 working customer care number specially designed for the help of the consumers as they value their satisfaction. The customer care number of some of the leading telecom companies in India are :
Airtel Customer Care Number - 0124 - 4448080 (north)
020 - 44448080 (west)
033 - 44448080 (east)
080 - 44448080 (south)
Vodafone Customer Care Number - +91-971-909-7190
Jio Customer Care Number - 1800 889 9999
BSNL Customer Care Number – 198/1500/1800-345-150 (Other Operator)
Reliance Customer Care Number - 1800 200 1100
If the company itself isn’t willing to resolve your complaint on its own, then there are other steps which can be taken. If the customer is not satisfied by the response provided by the call center team of the service provider then he/she should contact the Nodal Officer of the service provider and lodge his/her complaint. You can even file a complaint at http://dot.gov.in/public-grievances (Department of Telecommunication). This website is created by the Government of India to help resolve telecommunication complaints. Moreover, you can contact the Telecom Regulatory Authority of India (TRAI) and express your dissatisfaction against a telecom company. The TRAI’s customer care number is 011-2323 6308. The TRAI, however, does not look into individual complaints but will ask you to file a complaint through the Telecom Consumers Complaint Monitoring System (TCCMS) portal of TRAI (http://www.tccms.gov.in/). Moreover, there are many online portals/consumer forums such as Voxya which help in resolving telecom consumer complaints by sending legal notice to the concerned authority. We generally receive about 100s of telecom consumer complaints every month.
Incorrect Billing charges (Vodafone) Open
I am on international roaming and the company has charged me for several calls that I never received. I got my billing details from one of the Vodafone store and to my surprise there were quite a number of calls that was different from my phon...
Apr 19, 2021 by Sanket Bhargava
Mobile Recharge dated recharge not done (Vodafone) Open
Recharge of Rs. **/- (Re*/- discount offered) on **-**-**** at about *-** pm, PASFAR Tec. Ref IGAKYFVIM* from sbi net banking. Recharge not done till date....
Apr 14, 2021 by VIJAYKUMAR BALAN NAIR
REGISTERED APPELLATE COMPLAINT FOR INVESTIGATION MATTER OF NEW SITE IN DEVDI HADGAON WAITING FOR NEW (Reliance Jio Infocomm Ltd) Open
RESPECTED HIGHER AUTHORITIES OF RELIANCE JIO This is my Mobile Number ********** Lattitude and Longitude **.***** and **.***** Network Complaint Address Room ** Devdi Hadgaon Village , District Jalna Maharashtra ****** Network t...
Apr 11, 2021 by Suresh Tayde
BSNL NEW SITE DECLARED ON MY LAND WAITING FOR PAPER WORK FROM BSNL HIGHER AUTHORITIES PLEASE LOOK IN (Bharat Sanchar Nigam Limited) Open
Respected higher Authorities of BSNL (BHARAT SANCHAR NIGAM LIMITED) My Name is Shubhash Maske This is my BSNL Number ********** Lattitude and Longitude **.***** and **.***** Address Room *** BranmhaVadgaon Taluka Parthur Distri...
Apr 11, 2021 by Shubhash Maske
Data pack not activated after recharge successful (Airtel Internet Services) Open
Dear sir, Airtel recharge successful but not received data pack rs-*** on My Airtel Mob No- ********** plz resolved this issue quick as possible .thank you very much . Date : */*/**** Time- *.** pm Data Pack - Rs. *** [ transaction id ...
Apr 10, 2021 by Ramkrushna behera
REGISTERED JIO NETWORK COVERAGE COMPLAINT IN PALASKHED MALAKDEO VILLAGE INDOOR AND OUTDOOR NETWORK C (Reliance Jio Infocomm Ltd) Open
Respected Higher Authorities of JIO This is my Mobile Number ********** Lattitude and Longitude **.****** and **.****** Room ** ,palaskhed malakdeo, sinkatraja, Buldhana district Maharashtra ****** I had bring the Complaint regar...
Apr 10, 2021 by Gokul Bhutekar
BSNL JALNA DESK HIGHER AUTHORITIES IGNORING OUR COMPLAINT AND NOT PROVIDING RESOLUTION ON OUR COMPLA (Bharat Sanchar Nigam Limited) Open
RESPECTED BSNL HIGHER AUTHORITIES My Name is Trimbak Pradhan This is my BSNL Mobile Number ********** Lattitude and Longitude **.***** and **.***** Address Of Network Complaint Room ** Lawni Village , Taluka Mantha District Jaln...
Apr 10, 2021 by Trimbak Pradhan
VODAFONEIDEA NETWORK TOWER INSTALLATION PAPER WORK IS PENDING FROM LEGAL DEPARTMENT OF VODAFONEIDEA (VODAFONEIDEA PVT LTD) Open
Respected Higher Authorities of Network Team and Complaint Department My Name is Gaikwad This is my Mobile Number **********. IDEA NETWORK COVERAGE **********. VODAFONE NETWORK COVERAGE Lattitude and Longitude **.***** and **....
Apr 10, 2021 by Madhuri Gaikwad
REGISTERED NETWORK COVERAGE COMPLAINT IN ASTI SHRISTI TANDA (VODAFONEIDEA PVT LTD) Open
RESPECTED HIGHER AUTHORITIES OF VI This is my Vodafoneidea Mobile Number ********** Lattitude and Longitude **.***** and **.***** This is my Address Room ** Ashti Village Parthur Ashti Road , Shrishti Tanda , Jalna District Maharash...
Apr 10, 2021 by Suresh Tayde
IDEA NETWORK COMPLAINT INDOOR AND OUTDOOR JUST REGISTERED COMPLAINT AND PROVIDE ME COMPLAINT NUMBER (VODAFONEIDEA PVT LTD) Open
Respected Higher Authorities of VI My Name is Shubhash Maske This is my idea Number ********** Lattitude and Longitude **.***** and **.***** Address Room *** BranmhaVadgaon Taluka Parthur District Jalna Maharashtra ****** REG...
Apr 10, 2021 by Shubhash Maske
Amount of subscription got deducted for two times but didn t get the refund after 15 days (Zee 5) Open
I have paid Rs. ***/- two times for the yearly subscription of Zee*- ONE AT **.** PM on **.**.** and another on **.** pm on **.**.** via AmazonPay. The *st one got deducted from my account but I got no subscription. So I had to make the *nd tra...
Apr 09, 2021 by AVIK KR BASU
Cylinder couldn t book but amount got deducted from my account (Airtel ) Open
Hi this is Samanth Balla from Hyderabad I tried to pay my gas cylinder bill at airtel app, firstly it shows error then i tried again and in this regard i got a message from airtel that your payment for Rs. ***.** is initiated a payment with tr...
Apr 09, 2021 by Samanth Balla
Executive abuses (Idea vodaphone postpaid) Open
My Sim was post paid. where i have kept limit of ***Rs. and still i've received ****Rs Bill. due to which i clearly denied to pay. i am getting repetitive calls from executives who abuses ...
Apr 09, 2021 by JAY
Wrong Billing International Roaming (Vodafone Idea Limited) Open
I came to UAE in mid of March ****, before coming i have activated international roaming of *** just to cross check who are calling me and for urgent SMS from bank. I did not use any internet as i had WIFI in my office as well as in hotel. No o...
Apr 08, 2021 by ANKIT NEHRA
Slow internet speed (Jio Telecom) Open
I purchased jio sim in earlier months of **** at that time the internet speed was satisfactory (around * mbps which is enough for me) but after some time around * months later, internet speed becomes worst , even i am not able to open google pa...
Apr 08, 2021 by Divyesh kamalia
COMPLAINT OF NET DEPARTMENT ARUN THAKUR SIR FOR IGNORING CUSTOMER COMPLAINT INTENTIONALLY PLEASE RES (Bharti airtel ltd) Open
RESPECTED NET DEPARTMENT NATIONAL ESCLATION TEAM OF AIRTEL This is my Number ********** Lattitude and Longitude **.***** and **.***** Network Coverage Problem D-*** *NDFLR PHASE* , SAYOGHPARK BULIDING HENDREPADA, BADLAPUR WEST, NEA...
Apr 07, 2021 by Bhimarao Tayde
BSNL NEW SITE DECLARED ON MY LAND WAITING FOR PAPER WORK FROM BSNL DEPARTMENT (Bharat Sanchar Nigam Limited) Open
To, CMD COMPLAINT DEPARTMENT AND MAHARASHTRA APPELLATE DEPARTMENT My Name is Suresh Tayde This is my BSNL Number ********** Lattitude and Longitude **.***** and **.***** Address Room ** Parthur , Daithnya near Shankar Mandir ...
Apr 07, 2021 by Suresh Tayde
Airtel network charged 223 Rupees for Toll free number with out intimation in any medium (Airtel mobile recharge ) Open
I called to Amazon ICICI Toll free number on **nd March & **rd March **** (***********) to resolve credit card issue with the bank, during the call there is no mentioning of the call like: this is chargeable call so and so charges for this (No ...
Apr 07, 2021 by BHAVADEV ADDEPALLI
VI NETWORK COVERAGE COMPLAINT INDOOR AND OUTDOOR PLEASE REGISTERED NETWORK COVERAGE COMPLAINT AND FO (VODAFONEIDEA PVT LTD) Open
RESPECTED HIGHER AUTHORITIES OF VI THIS IS MY MOBILE NUMBER ********** LATITUDE AND LONGITUDE **.****** **.****** ADDRESS ROOM **, PIMPLEGAAV VILLAGE, PATHARDI TALUKA DISTRICT AHMEDNAGAR ****** THERE IS HUGE NETWORK COVERAGE COM...
Apr 07, 2021 by Pravin Pandgale
Service issue Vodafone Idea (Voda Idea) Open
Hello Sir/Madam Good Day, My name is Deepak Prajapati. I am an Ideal cellular Sim Card user. I am using their services for more than ** years now. I am complaining about their poor network coverage in my area. Every time I speak to their care ...
Apr 07, 2021 by Deepak Prajapati
No Internet services provided and incoming outcoming were barred before the expiry of the pack (Airtel ) Closed
Hi Team , Today am reaching here for two issues (Mobile Number: **********) *. No Internet services provided for recharged amount *. Plan has been revoked before expiry date and barred the incoming outgoing calls. Recharge summary: On mar...
Apr 01, 2021 by Dinesh Kumaar
Delay in Airtel Fiber broadband installation by much more than committed time (Airtel Xtream broadband) Closed
I booked fiber broadband connection on ** Mar **** at **:** by paying **** via Airtel's official link. I met Airtel sales person Banti Singh (**********) in Adarsh Nagar Subhash Park and he was advertising there for Airtel. So, I called him and...
Mar 27, 2021 by Mohit Mittal
Amount not credited in my Dishtv account (dishtv in) Closed
Sir, I have done Rs *** recharge for Customer id *********** (Ajay Sable) on **/*/**** on dishtv official website,Payment done via (Mobikwik wallet transaction id is MOB-******** and was successful)But amount has not credited in my Dishtv acc...
Mar 25, 2021 by Pramod patil
Refund and keeps hanging (Zee 5) Closed
My app used to hang a lotttt when I had availed the membership not able to see one video properly it really hangs aa lotttt if u want to download it would take half an hourrr for just to show that now it has started downloadingg...
Mar 25, 2021 by Khushi Sahu
I cancelled my Zee subscription two months back but still amount is getting debited times i cancelle (Zee 5) Closed
I cancelled my Zee* subscription two months back but still amount is getting debited. * times i cancelled it but it was debited * times from my CREDIT card......
Mar 25, 2021 by Gaurav Shukla
Incoming call not received (IDEA) Closed
I bought a number of idea in which I am unable to receive. Call....
Mar 23, 2021 by Naveen Kataria
Recharge successful benifit not received (Airtel ) Closed
I had done recharge from phone pay, amount has been debited from my bank amount. messafe has also been receivd from airtel for successful recharge but i have not received the benifit. i have tried calling in airtel for almost *-* times but no r...
Mar 23, 2021 by Ritu virodhiya
Airtel slow internet (Airtel ) Closed
Suffered from network fluctuating each min.at my home location. internet was like dancing toy like *g,*g,*g changing in every minute,not a constant network, though internet not able to be used any more.if emergency then went to top roof to ava...
Mar 19, 2021 by Amarjeet Singh
No response of my complaint I lost my money of 3 month recharge there is only misleading with me (Airtel ) Closed
I'm a blog writer, and I'm using airtel network, and the network speed or Internet speed becomes worst from bad, and i have complained many times, but in my every complain they told me that they will fix my problem. But today this is * month fr...
Mar 18, 2021 by Jitendra kumar
My phone number leaked to political parties when I registered for MLC elections on ceotelanagana web (Election commission of India) Closed
I registered for graduate MLC elections on ceo telangana website and after that I was getting messages, WhatsApp messages, call from political parties like TRS, BJP, other candidates. Being the election commission of India, how they have shared...
Mar 18, 2021 by Palakala Amarnath Reddy
Package not delivered (IDEA) Closed
I have done my recharge online today and transaction has also been done but package has not been delivered. I am facing a loss of ***INR-...
Mar 15, 2021 by Mamta Singh
Airtel network problem indoor outdoor Both problem fix airtel internet problem indoor outdoor Both p (Airtel ) Closed
Airtel network problem indoor outdoor Both problem fix airtel internet problem indoor outdoor Both problem fix...
Mar 15, 2021 by Biswajit Rana
One year plan payment (Zee5) Closed
I paid zee * one year subscription but they dont provide me the benifits of tha subscription ...
Mar 15, 2021 by Revathy Mohan
VI store took extra 100 rupees for new sim activation (Vodafone Idea now VI) Closed
i bought a new vi sim from vi store janpath bhubaneswar on **th march around * pm,i made *st recharge of *** for new sim but they took more *** cash in name of sim activation but they didnot gave me any reciept for my ***rupees.Looted me in day...
Mar 14, 2021 by Satya Shubham Behera
Problem not solving (Airtel ) Closed
My complain is not slove more then ** days...
Mar 11, 2021 by Samson
Vi formerly vodafone Idea not providing UPC code (Vi India) Closed
Vi is not providing UPC code. Due to poor network coverage and poor customer support i decided to port out from Vi but they are not providing UPC code, instead they are sending " Request for UPC for mobile number ********** could not be proces...
Feb 24, 2021 by Navneet Sharma
Connection not removed (Bsnl Bharat Sanchar Nigam Limited Dibiyapur) Closed
I have applied for the removal of my broadband connection in **** via submitting application to bsnl. Though they sent me a bill in **** saying your connecting was not cut and pay the bill and we will cut your connection. Again I got a bill i...
Feb 11, 2021 by Paras
Vodafone number out of service (Vodafone) Closed
My ********** no. is out of service from last ** days, even i submitted all my documents and also pays all the bills, after that i complain thousands of time but still no. is out of service....
Dec 02, 2020 by Ashish mani tripathi
Network problem in Calling as well as data using (Vodaidea) Closed
My No. ********** facing network problem in calling as well as data using, i file so many times complaint but still suffering with same problem going on but as per his porter problem resolved. ...
Dec 01, 2020 by Manish Agarwal
Wrong billing for more than 10 months (Airtel ) Closed
My Current Airtel postpaid bill plan MYPLAN FAMILY CORP *** CUG ** -NAT offers free call benefits of *** minutes + other benefits. This plan is discontinued in Airtel from Jan ****. But since i am old customer they are supposed to continue g...
Nov 22, 2020 by Mourian
How to file a complaint against Company?
"Number of times I tried to get a refund from OYO but they did not bother. But after I approached Voxya, they nicely handled the matter and I got my refund."
Samit Brahmachari
Complaint filed against: OYO Hotels