Swiggy
- Replacement not done properly Closed
Raunak surana filed this complaint against Swiggy on Oct 29, 2018
I ordered rasgulla but I don't know how it got changed to ledikini and then when I received the order I thought of keeping it but the smell of the food was very bad and taste was also substandard so I thought of replacing it but what did I get in exchange was two rasgulla for which I had to pay cash ₹**.they took back the container of ledikini and refused to compensate for the balance.And for the ₹** that I had paid they said they will add ₹** voucher which they did not do.
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Resolution Demanded:
Refund / Credit for purchase
Swiggy
Resolved
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Swiggy
"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."
Shruti Karanth
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