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Home > Complaints > Refusal of Refund

Thomas Cook India Limited - Refusal of Refund

Rebecca Nainan filed complaint against Thomas Cook India Limited on Jun 25, 2023

I had booked a tour with Thomas Cook called
New East European Dhamaka on ** April **** and had paid advance of Rs.*,**,***/-. Since they were not able to get a visa appointment at the Hungarian Consulate it was cancelled. But now they are not paying me the refund amount.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Thomas Cook India Limited

2

Total Complaints

2

Total Resolved

100.00%

Consumer Satisfaction

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Related Complaints

M.Ramachandran on Mar 28, 2023

Thomas Cook India Limited – Advance paid for cancelled Travel plan not refundedClosed

We had planned a tour of Egypt on *.**. **** and paid advance to Thomas Cook India Limited.This plan had to be cancelled due to Covid related lockdown, all over India and Egypt. The party had ignored our request fo...