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OYO Rooms

 - Oyo eaten my 2970 Rs. Closed

DARSHANKUMAR M PATEL filed this complaint against OYO Rooms on Nov 25, 2018

I have booking earlier that booking id VKQN**** that was cancelled by oyo it self and said that I have paid amount **** Rs is not refundable it can be adjusted in new booking so that I agree and I made new booking and its id is ODZW**** and its price was **** Rs and I paid ** Rs for it.and amont adjusted .Then my plan changed so I cancelled booking.Then I called OYO they are saying that now we can't adjust and can't refund.If they cancel hotel then they can adjust money now my plan changed then they can't adjust.Totally worse experience and I am wizard member..Didn't expect this from OYO.Kindly help.

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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
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Damages for loss and agony

OYO Rooms

188 Total Complaints
74 Total
Resolved
39.36% Consumer Satisfaction

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Related Complaints

OYO Rooms - Provided false information Closed

They were not upfront about the cancellation fees. They said I would get the full amount back. But ended up getting only half. Now when I reach out to them, they are saying there's cancellation fees involved which was not mentioned earlier....

Apr 04, 2022 by A Livin Maharaj Azariah

OYO Rooms - Refund not recieved Closed

This side Prakhar Srivastava from Varanasi,I had booked a room in Capital O ***** Hotel Blue Bay Inn - OYO from ** dec **** to ** dec **** BOOKING ID – PZVK**** but the property manager refused to check in after that OYO initiated refund on *...

Jan 27, 2022 by Prakhar Srivastava

OYO Rooms - Money didn t refunded Closed

Did Not Refunded The Money I want to file complaint against oyo rooms maine **st Dec ** ko ek room book kiya tha oyo app se. Oyo ke aap me option dete h vo filter ka maine filter me local id accepted select karke search kiya. Ek room book...

Jan 08, 2022 by Jyoti kumari

OYO Rooms - Refund Closed

I paid amount of **** through a link which was sent to me from oyo exec on +************. Then my booking was cancelled and I am bot being refunded....

Dec 27, 2021 by Karan

OYO Rooms - Double payment Closed

While paying for my booking first payment was unsuccessful and I paid for second time it got successful but money was deducted twice and double booking was done. Now if I cancel my money will be deducted. So I want my refund. ...

Mar 03, 2021 by Ashish kumar gupta

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