OYO Rooms
- Oyo eaten my 2970 Rs. Closed
DARSHANKUMAR M PATEL filed this complaint against OYO Rooms on Nov 25, 2018
I have booking earlier that booking id VKQN**** that was cancelled by oyo it self and said that I have paid amount **** Rs is not refundable it can be adjusted in new booking so that I agree and I made new booking and its id is ODZW**** and its price was **** Rs and I paid ** Rs for it.and amont adjusted .Then my plan changed so I cancelled booking.Then I called OYO they are saying that now we can't adjust and can't refund.If they cancel hotel then they can adjust money now my plan changed then they can't adjust.Totally worse experience and I am wizard member..Didn't expect this from OYO.Kindly help.
Are you brand?
Are you Lawyer?
2 Supporters
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
OYO Rooms
Resolved
Frustrated? File a Complaint
Max Serve Solutions Pvt Ltd
"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."
Purushothama N
Related Complaints
OYO Rooms - Double payment Closed
While paying for my booking first payment was unsuccessful and I paid for second time it got successful but money was deducted twice and double booking was done. Now if I cancel my money will be deducted. So I want my refund. ...
Mar 03, 2021 by Ashish kumar gupta
OYO Rooms - Money deducted but no boking Closed
my registered mobile number is **********, i made booking for. Rishikesh, *** rs deducted but no booking happened. Please.refund my money back....
Feb 20, 2021 by Akash Manuja
OYO Rooms - Amount debited but booking not done again I had paid to hotel in cash Closed
I booked oyo rooms, when I reached hotel ,hotel executive asked for payment, I paid through phone pe app on oyo rooms ,but money not credited to oyo rooms app and then again I had to pay to hotel in cash amount ....
Feb 09, 2021 by ABHINAV
OYO Rooms - Refund not provided after 14 working days Closed
I made a booking on oyo at ** November and cancelled it and I got to see that I will get ***% refund till today I see that I will get refund of Rs.***. Today after ** working days I tried to reach out to them that why my refund is not given til...
Dec 16, 2020 by Anmol Sharma
OYO Rooms - Payment deducted but booking not done Closed
I was trying to book a room through oyo app. I tried to avail pay now option to pay the hotel right away through UPI. After payment through Google pay, I checked that my booking was not confirmed. But my money was deducted. Please resolv...
Aug 15, 2020 by Dipjyoti Mitra
