OYO Rooms
- Oyo eaten my 2970 Rs. Closed
DARSHANKUMAR M PATEL filed this complaint against OYO Rooms on Nov 25, 2018
I have booking earlier that booking id VKQN**** that was cancelled by oyo it self and said that I have paid amount **** Rs is not refundable it can be adjusted in new booking so that I agree and I made new booking and its id is ODZW**** and its price was **** Rs and I paid ** Rs for it.and amont adjusted .Then my plan changed so I cancelled booking.Then I called OYO they are saying that now we can't adjust and can't refund.If they cancel hotel then they can adjust money now my plan changed then they can't adjust.Totally worse experience and I am wizard member..Didn't expect this from OYO.Kindly help.
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2 Supporters
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
OYO Rooms
Resolved
Frustrated? File a Complaint
HappyEasyGo
"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"
Mrunmayee Palsule
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