www nobroker in
- Nobroker Not refunding the advance amount Closed
• On Jan **rd ****, I paid an advance amount of INR **,*** for Bathroom renovation services from www.nobroker.in through online (receipt and transaction ID details attached).
• On **th Jan ****, * team members from the company visited my home to review the renovation work and agreed to send me the revised quotation
• On **st Jan ****, I suggested few changes to the revised quotation requesting for an updated quotation.
• No updates, no mail responses, no whatsapp message updates, no phone response, No SMS from anybody from the company despite multiple reminders from me over phone and whatsapp messages for * days.
• Finally, after I threatened to withdraw from the project, an updated quotation is sent on *th Feb **** by the Project Manager
• Frustrated with their lack of communication, updates and services, I decided to cancel the project and sent a message to the team on whatsapp stating the same on *th Feb **** asking the company to refund my Advance amount of INR **,***.
• I did not hear any update or confirmation of my cancellation of services from the company even after speaking to the first escalation Manager on *th Feb ****
• I decided to approach second and final escalation on **th Feb **** after trying hard to recover my money from the first escalation Manager.
• Despite multiple reminders, calls, whatApp messages, SMS, no updates and no refund has been sent to me as on today by this service company – *th March ****.
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Refund / Credit for purchase
Damages for loss and agony
"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."
I've taken a plan to search for the property with no broker in Feb-**. Post shortlisting the property, I've contacted at the mentioned number, assuming it is the owner. Later found out that this is nobroker customer care number with some depart...
Apr 09, 2023 by Bhupesh Verma