Mr. Raunak Surana visited our portal on 29th October 2018 at 9:46 a.m. and filed a complaint against Swiggy for delivering a wrong product and of substandard quality. We immediately took action against this matter and started the social media campaign straight away. Within an hour of posting this complaint, our client soon received a …
Swiggy Wrong Food Delivered, Complaint Resolved – Restaurants Complaints Read More »
Timeline: Mr. Darshan Kumar M Patel visited our portal on November 25th, 2018 at 04:13 pm and filed a complaint against OYO rooms related to online hotel booking issue. Mr. Patel was facing some issues with the cancellation of his hotel booking with OYO. On the very same day at 09:08 pm he got the …
Online Hotel Booking Issue Resolved – Travel Complaints Resolved Read More »
Timeline: On November 9th, 2018 at 1:40 pm Mr. Prabhakar Chaturvedi filed a complaint at our portal against Flipkart. When we received the complaint, immediate actions were called regarding this issue. We sent an email to the company and started a social media campaign. After a few days on November 21st, 2018 at 12:01 pm …
Mobile Phone Purchase Related Issue, Resolved – Flipkart Complaint Resolved Read More »
Most reported complaints by consumers This bar graph depicts the most reported consumer complaints. ‘Damaged/No product delivered’ accounts for more than 23% of the entire complaints filed on Voxya. ‘No refund initiated’ or ‘Promised return not given’ comes in at second place with nearly 14% consumers reporting this issue. ‘Bad customer support’ accounts for more than 5% of …