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i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
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Case Details
Personal Info
Resolution
Croma A Tata Product - Delivery Not Happened Open
I had purchased **inch TV, ***L Freeze, *.*kG Croma Washing Machine and Usha Gas Stove on **th August, ** from Croma Store located in Mega Mall in Gurugram. The store manager has promised me to deliver all the items by **th August, ** . But the...
Aug 08, 2022 by Sunil Kumar
Croma A Tata Product - Refusal for replacement or refund Open
I have purchased a water purifier worth Rs ****/- from Croma website on **/**/**** they have delivered the product on **/**/**** and send an installation guy on **/**/**** after which I came to know that there is no Reverse Osmosis purification...
Aug 02, 2022 by Vijay Jadhav
Croma A Tata Product - Didn t received refund of a canceled order Open
I have orderedCanon Pixma PG-** Ink Cartridge (****B***AE, Black) on *th july .( via Credit Card) payment was successful. It was debited from my account but i realized i ordered black cartridge instead of colour cartridge i immediately cancele...
Jul 20, 2022 by Jyotirmoy Biswas
Croma A Tata Product - Refund not initiated Open
I purchased a water purifier online on ** June worth ***** I paid partly from my credit card and partly from gift vouchers Due to technical glitch the payment was unsuccessful however my card and vouchers were utilised So far I have only rec...
Jun 28, 2022 by Abhishek Chauhan
Croma A Tata Product - Refund not initiated Closed
No refund against order confirmation even after * working days and ** in total days....
May 26, 2022 by Varun Vidhani
Croma A Tata Product - Defective mobile received with scratch on screen Open
I ordered an Apple Iphone ** through ecommerce website croma (Order ID TC************) which was delivered to me on **.**.****. When I opened the packet there was a thin hairline scratch in upper half of its screen. I raised a support request (...
May 12, 2022 by Nitin Kumar Jain
Croma A Tata Product - Defective product Open
Dear sir/madam On */*/** I bought a boat airpods tws*** at croma stores online for Rs***. ** . On */*/** onwards one left earbud not working completely. Regarding that i made consumer complaints three times between */*/** and */*/** but they a...
Apr 11, 2022 by Vincent
Croma A Tata Product - Washing machine is very bad product Open
mane **/*/** ko washing machin khrida hai jo bilkul khab product hai kapade bikkul achhe nahi dhulte hai **/*/** se complant har roj call or mail karti hu product return ke liye...
Mar 30, 2022 by Bharati Hingu
i have ordered SanDisk E** *** GB USB *.* (Type-C) Solid State Drive (*** MB/s Read Speed, SDSSDE**-***G-G**, Dark Blue) from croma store online site on **th Jan **** , but when i have ordered i got to know that i have ordered and older version...
Jan 14, 2022 by ANKIT KUMAR
Croma A Tata Product - Package not delivered Closed
Product was ordered from Croma on **st October and delivery was scheduled on *rd November. The product was meant as a Diwali gift. The product hasn't been delivered yet as of **th November. Please see attached screenshots from Croma and Bluedar...
Nov 11, 2021 by Madhur Motwani
Croma A Tata Product - Defected Product Delivered Closed
I purchased a samsung sound bar and before purchasing I specifically asked if it can be connected to non-smart tv using AUX cable. They said yes you can connect using AUZ cable. But when I opened the packing I found there is no option to conne...
Aug 20, 2021 by Randhir Singh
Croma A Tata Product - CROMA LAPTOP SOLD WITHOUT WARANTY Open
CROMA sold a laptop without waranty, they have promised for * year waranty from the date of purchase. I have got a problem after * months, I have submitted that laptop to the CROMA bangalore center but they sent that to HP service center but an...
Jul 15, 2021 by N S S KUMAR ARADHYULA
Croma A Tata Product - Refund not received even after almost a month Open
I have had a horrible experience shopping on Croma. Never before have I seen such crippled backend system and with an even worse customer care team. I placed the cancellation request for a Samsung Galaxy S** FE on ** of May, just a few hours...
Jun 09, 2021 by Vaibhav Sharma
Croma A Tata Product - Cashback not being provided and also denying return Open
I purchased a laptop from croma online website and applied the offer for American Express credit cards. As per this offer I was supposed to receive a cashback of upto **** rupees. After following up with the company multiple times they denied m...
Apr 17, 2021 by Darshan Bhoir
Croma A Tata Product - Faulty laptop recieved Closed
Hello, I have recently purchased a laptop (HP** X*** DW****TU **Gi* *GBN ***SSD). I purchased it from Croma store on ****-**-** as I needed it for work purposes and within ** days of purchasing that laptop, I faced some serious issues and it s...
Apr 06, 2021 by Nikita Adhikari
Croma A Tata Product - Wrong product Open
Order no: ************ . I ordered Preethi griender mixer and paid via online. The same I received * days after but wrong and different mixer received like used condition so I immediately contacted them in call but no responsibility so I sent e...
Oct 15, 2020 by Lourdu Vinoth
Croma A Tata Product - Sended faulty product take your product back and refund me my amount Closed
Sir, here I like to inform you that on dated **/**/****, I purchased anchor wireless door bell of Rs***.**/- ( and you are selling two years old product to the customers, manufacturing date is sept/****, it is not practice selling so old produc...
Sep 29, 2020 by Vishal Upadhyay
Croma A Tata Product - Product not repaired satisfactorily Closed
I, Sandeep Garg, s/o Mr Vijay Kumar Garg, resident of A ***, Kenwood Tower, Charmwood Village, Surajkund Road, Faridabad, got my Croma make micorwave oven repaired from M/s Service Point, Faridabad, which are authorised service partner of Croma...
Jun 28, 2020 by Sandeep Garg
Croma A Tata Product - AC not installed Closed
The issue that I have experienced was: Product ordered on June **, delivered on June **. Then no installation done. No one called from the installation team with the TAT or reason for delay in services. Multiple calls/emails to customercare, no...
Jun 19, 2020 by TANMAY DASGUPTA
Croma A Tata Product - Not able to use the evoucher from croma online purchase Open
Dear Sir, I had redeemed my SBI Credit card's reward point to Croma e-voucher (CV**HYRK**) of Rs **** to buy some online product. The credit has massaged me the e-voucher No. However, in the payment portal of croma this voucher is not accepti...
Jun 10, 2020 by Santanu Paria
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