- Warranty claim denied Closed
We had changed our KENT RO filter in the month of April and after *.* months or so the water stopped coming and the Kent ro stopped working. We booked for reservice but the technician did not come and insisted that we cancel after *-* times he came and he looked and it replaced one filter again and demanded *** rupees *** for filter and *** for service charge but it was a free service as it is under warranty and so we refused to pay the *** rupees service charge and he left the house after having a spat with us and after that when we tried to run the Kent RO it did not work and the technician tricked us soon we called up urbanclap about *-** times after this incident and mailed them the full story * times but still no solution could be found recently a new guy came and said you have to call the other guy as the parts changed by him are faulty and he went off without doing anything even though we had paid *** rupees online for reservice .Urbanclap has been consistently useless in this matter and they do nothing just the usual line give us some time we will do something but nothing is being done and amidst the corona crisis we don't have a RO and it is very hard .we have the bill and service done proof in the app but still they do not give the warranty
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
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I have referred urbanclap friend.reward not received even after a month of availing service....
Feb 07, 2021 by IMRAN KHATIK
I am Vihar Gandhi (+**-**********) living in Ahmedabad. I belong to a small lower middle class family having value of every single penny and having only one AC at my home. Unfortunately my grandmother is suffering from cancer and currently on c...
Oct 05, 2020 by Vihar
Window AC fault reported. Urbanclap accepted to repair. Ice formation in front. Urbanclap repair technician replaced Capacitors, charged **** INR. Broke front grill of AC while banging it inwards. Ice forming again within * days....
Jun 25, 2020 by Amit Wali
I booked an online repair service through urbanclap to repair my Samsung smart TV Display. But the the replaced screen was poor in quality and get blank within ** days of use. I contacted the service master regarding this and he said not to wor...
Dec 20, 2019 by Shivam Garg
Urbanclap - Refund issues Closed
UrbanClap team has asked me to buy credits and after that my account will be activated. its more than a month my account is not activated and they asked to to refund the amount which I paid, but they are not initiating the refund.. such a...
Jul 17, 2019 by abhishek srivastava