www travolook in
- Ticket not booked and money not refunded Closed
NASIR KARIM filed this complaint against www travolook in on Nov 15, 2021
I had booked a flight ticket on **-**-**** and journey was of from Colombo to Chennai. Booking reference that i got from Travolook is REF*********.
After i made the payment amounting to Rs.**** i got a call from an executive of Travolook that because of fare expiration the booking has been cancelled and amount will be refunded in**-** business days. But they have not yet refunded the money to me. Everytime they give me lame excuses when ever i call the customer care of Travolook.
Please help me.
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Resolution Demanded:
Refund / Credit for purchase
www travolook in
Resolved
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Goibibo
"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."
Kannan Vanangamudi
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