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www travolook in - Ticket not booked and money not refunded

NASIR KARIM filed complaint against www travolook in on Nov 15, 2021

I had booked a flight ticket on **-**-**** and journey was of from Colombo to Chennai. Booking reference that i got from Travolook is REF*********.
After i made the payment amounting to Rs.**** i got a call from an executive of Travolook that because of fare expiration the booking has been cancelled and amount will be refunded in**-** business days. But they have not yet refunded the money to me. Everytime they give me lame excuses when ever i call the customer care of Travolook.
Please help me.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

www travolook in

3

Total Complaints

3

Total Resolved

100.00%

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