Home Appliances - Home Appliances Complaints

Home Appliances Complaints

Home appliances or domestic appliances are the electrical/mechanical machines which help in household functions. They have now become a major component of our life. Domestic appliances such as washing machine, fans, air conditioners, microwave ovens are used every day in our day to day life. There are two ways of purchasing a home appliance you can either go to a store and shop from there or follow the recent trend of ordering online. Ordering online saves time and most importantly the product is delivered to your doorstep. Most home appliances in India are ordered from E-commerce websites namely Flip kart, Amazon, Snapdeal, Shopclues etc. The most common domestic appliance complaints as reported by consumers include product not functioning properly, defective piece sold, receipt not received etc. If you have ordered online it is much more easier to get a replacement. You can either call at their customer care number and ask for replacement or you can do it yourself through their mobile app. It is very easy to get a replacement for a defective home appliance if your product comes under guarantee, however, the real hassle begins when it dosen’t. Almost every company will not accept a product if it slightly scratched or broken as this comes under physical damage, which is not covered in either the guarantee or warranty. Your best bet in this case would be to send it for repairing at a local shop or their authorized service center. Almost every well known home appliance company has a service center in every city. This process usually takes around 2 weeks. The leading home appliance companies in India are Whirpool, Samsung, Haier, LG, Godrej etc. The customer care number of some of these leading home appliance companies are :

whirlpool customer care - 1800 208 1800
samsung customer care - 1800 407 267 864
haier customer care – 1800-102-9999
lg customer care - 1800 315 9999
godrej customer care – 1800-2095511
voltas customer care - 1800 266 0100

You can call at their customer care number and voice your grievance. As there is high competition for home appliances, therefore they will try to resolve your case almost immediately. However, if you still feel that your case is being neglected then you file a case at your nearest consumer forum. It is hassle free and more importantly does not require the intervention of lawyer. We at Voxya help in approaching the consumer forum by preparing the case documents. We generally receive about 20 monthly home appliances complaint.

Most Common Issue Reported for Home Appliances Complaints

No customer support

No installation service

Internet connectivity problem

Blocked paid channel

Faulty appliances

Refused replacement

No service under warranty

Services are not appropriate (Just Click Services) ^Open

There was frosting issue with the Refrigerator when contacted Just click services they sent their Technician Mr. Abdullah (**********) who stated that the fridge has not working on Auto deep frost mode and because of which the complete fridge h...

Mar 12, 2020 by Mamta Jhanwar

Orders Delayed Cancelled Not Refunded (Rk Home Appliances ) ^Open

I have ordered in RK Home appliances . I have ordered various products like TV,Washing Machine,Gold and Silver etc. They have not delivered the products. I have cancelled all the orders.They have issued cheque Amounting Rs.***** and the che...

Mar 11, 2020 by Senthilnathan M

I m ordered through buyfree in executive from call centre he told me to transfer money to ICICI Ban (Samsung 1 5 ton split AC) ^Open

I saw that online shopping buyfree whole sale Mart.in. the executive called me and told Samsung Split AC *.* Tonne we will give you **,***. With bills guarantee, warranty So I'm ordered ** pieces made online payment *,**,***. After payment emai...

Mar 11, 2020 by M. Sivakumar

Order not delivered (Spaces Therapy) ^Open

I placed an order for sofa on **th February **** and payment went successfully. I got the following message from order@spaces-therapy.in Thank You For Your Order Allan Isaac Irikefe, Your Order No.*************. Modern Leatherette Sectional S...

Mar 11, 2020 by Allan Isaac Irikefe

Furniture damage under warranty (Zera furniture ) ^Open

Respected sir, I am Sasidharan pillai, my coat and mattress few months before my grand child * years old baby boy jump the coat and it is broken.but the company told it qas very strong and ** years warranty. But so many time i contact, but no ...

Mar 08, 2020 by SASIDHARANPILLA

Received dublicate sewing machine from merchant shop he is neither replacing nor reparing (Dhanalakshmi Enterprises) ^Open

We have purchased a sewing machine of singer company on **/**/**** after *day my mom has started to use the machine is completely not working we have contacted merchant were we have buy he is responding very badly and he has insulted my mother ...

Mar 07, 2020 by Mohd fayaz ali

Iphone screen protection plan (Servify) ^Open

I bought a I-phone X which most of the people think is best, at costly price *****/- (bill attached) in Mar-** from one of the showroom in Gurugram including ** months screen protection plan from servify, And after * months it got fell down fro...

Mar 05, 2020 by Sandeep Kumar

Wrong product delivered (Sony Bluetooth headphone) ^Open

I had purchase sony wireless headphone with bluetooth earphone order but company not delivered this product, i have received a local single headphone product there no mention any company name, we have not receive wireless earphone, af...

Mar 03, 2020 by Mohd Quamar

Subscribed to TataSky Annual Package but connection cut 3 months prior (Tatasky) ^Open

On *th June, **** I had recharged my Tatasky Account with Rs. ***** to subscribe to the annual package of tatasky. My due date is supposed to be on *th June, ****. But tatasky cut my connection on Feb **th itself. Hence, eating away * months an...

Mar 01, 2020 by Aryan Bhandari

Faulty Airconditioner (HITACHI A.C) ^Open

I Had Bought Hitachi Window Ac through Tatacliq.WHich was not giving cooling and making too much noise I had made compliant to Hitachi on inspection they said there was problem with installation n they can not do any thing. When I raised compla...

Mar 01, 2020 by Avnish karia

Package not delivered (Big Win Import And Export) ^Open

I made a purchase on **.**.**** which is not delivered till now. Please help....

Feb 25, 2020 by C Kiran

Crompton Pressure Washing PumpNOT WORKING (CCROMPTON GREAVES CONSUMER ELECTRICALS LTD PUMP DIVISION) ^Open

CROMPTONs PRESUURE WASHING PUMP PURCHASED ON **-**-**** from their authorised dealer NEW BONA AGENCIES,KANNUR is not working since beginning Letters sent to the company on **-**-**** & **-**-**** are attached herewith....

Feb 20, 2020 by MOHANAN .K

Dining Chairs received in damaged condition (Modufurn Enterprise Private Limited) ^Open

I ordered * dining chairs from https://www.f*furnichair.in/ website which is owned by Modufurn. First the delivery was very late compared to what was promised and all the * chairs came with damage. I contact the sales rep ( manisha Khandelwal) ...

Feb 20, 2020 by Mahesh Chandak

Sofa set delivered with lot of gaps and alignment issues (Pepperfry.com) ^Open

We have ordered "Haiden L-shaped sofa set from pepperfry.com and is delivered on '**-FEB-****'. After and installation, we see lot of variation with the product that is shown on website and what is got delivered. Mainly the stitching and align...

Feb 19, 2020 by Naveen Kumar

Non replacement of defective Solar inverter by NOVA (NOVA Hyderabad Telangana) ^Open

WE have purchased new *.*KW/**v Solar inverter & * KW/**v Solar inverter which have repeatedly failed within warranty period and requested to replace it by new .No replacement yet received. He is not replying mails, Whats app/SMS. Please not...

Feb 11, 2020 by Sunita Gaikwad

Prayer for Refund (RAJLAXMI KITCHEN HOME LPP BRAND NAME KUTCHINA LLP NO AAG6066) ^Open

Respected Sir or Mam, with due respect it is inform you that,I Biswajit Biswas ,a citizen of India. About three years ago to decorate my new residence kitchen by Kutchina kitchen solution took a decession. After that I communicate With Kutchin...

Feb 10, 2020 by BISWAJIT BISWAS

LG TV damaged while repair (Lg) ^Open

It is really frustrating and horrible experience for me and my family, after logging a complaint to LG customer services about my TV not showing any picture. The executive came and mishandled the TV resulting in damage. Next they never tried to...

Feb 07, 2020 by Surajit Kar

Jaguar commode malfunction (Jaguar Bathroom Solutions) ^Open

We bought a Jaguar commode (WC Jaq- *****SSM) as part of bathroom renovation in April **** along with a range of other jaguar bathroom accessories with a unit price of INR ***** from an Authorized Jaguar centre Peekay bath gallery, Edapally, Ke...

Feb 03, 2020 by Bipin Jose

Fraud by LG authorised service center (Geeta Electronics Lg Authorised Service Center) ^Open

I bought an LG Dishwasher (model no: D****CF, SNo. ***KWHX*V***) on ** Nov **** from an authorized dealer, Ahuja world of electronics, Kolhapur. It was working fine then one day I observed water leakage around the machine. I immediately turned ...

Jan 23, 2020 by Subhash Ramchandra Sawant

Defective product received (Lg Electronics India Pvt Ltd.) ^Open

LG Water Purifier was bought from Home Care, Shillong on **.**.****. After two months the machine stopped working. Complaints made to the dealer but not yet fixed to date....

Jan 22, 2020 by Iallamhok Bairo

Company did not took any action on technician (Whirlpool India) ^Closed

I bought Whirlpool White Magic Royale *.*kg **th April ****. The product is very good and satisfying. July **** I faced a small problem in my machine and I rang up to customer care service. They send a technician, he came and solved the problem...

May 03, 2019 by Asma Jabeen

Manufacturing defect in AC (Hitachi Ac) ^Closed

I had purchase Hitachi ac on *.*.****. From day one its have some sound issue I had to speak everybody but not getting any support....

May 03, 2019 by Abhishek bhandari

Warranty not honoured (Reliance Digital) ^Closed

I bought one Reconnect-** FHD LED TV - RELEG **** Serial number ************** from Reliance Digital which is under warranty up to December ****. This TV stopped working and matter reported to customersupport@resq.in on **-**-**** and subseq...

May 02, 2019 by Bhupender Sangwan

AC not working (Voltas) ^Closed

As purchased new Volta's inverter ac on dated **-**-**** but it is not working. It is not able to cool room size **×** sq ft and also complaint logged for this with the company with a complaint no: ***********. They visited and also they agree...

May 02, 2019 by Sangeet shrivastava

Replacement of defected water purifier (Eureka Forbes) ^Closed

This is brought to you kind notice that I have ordered Eureka Forbes Aquasure from Aquaguard Splash RO+UV+MTDS *-Litre Water Purifier on dated **th Feb **** from Amazon and delivered on *nd March ****. The water purifier has been installed on *...

May 01, 2019 by Chet Ram

AC not being fixed by company service provider (Samsung Ac) ^Closed

AC not being fixed by the service provider (Samsung AC) despite being under free service and the repair person is falsely claiming **** rupees of charges saying “have to change some parts” but my AC is still under warranty period & the sell...

May 01, 2019 by Rajesh bahadur singh

Bad service provided (Voltas Ac ) ^Closed

Very bad service provided by the service centre. I am filing a complaint about last ** days and no one came here. Mobile no. of the service centre is **********....

May 01, 2019 by Manjeet

AC not properly installed (LG Electronics) ^Closed

I have purchased AC from LG Electronics on **/**/**** and has been installed by Angamaly LG service centre. While installing the unit they made a wide hole in the wall for inserting the pipe inside the room and left this hole unclosed. Now the ...

Apr 30, 2019 by Praseeda P K

No service given (Hitachi Ac) ^Closed

I have bought Hitachi Split Ac last summer on ** June **** and it's still under warranty. I called them several times for service last year but no one turned up. Now in starting of summers, I called these guys again for the service this time th...

Apr 28, 2019 by Anil Kumar

Horrible after sales support (Propello) ^Closed

I had purchased a Karvy Water purifier from the fraud company in ****. Since then, I have always taken their AMC. My machine is out of order since **th March **** and its over a month now. I have lodged repeated complaints with their toll-free ...

Apr 26, 2019 by Anupam Chatterjee

Service not given (Lloyd) ^Closed

I purchased a split ac of Lloyd. That's warranty is * years. But there are lots of problems coming. There is gas leakage in * years. The technician came and took a charge of gas installation **** Rs. But the problem is the same as previous....

Apr 25, 2019 by Amit

Product stopped working in 2 years (Symphony) ^Closed

I bought a cooler symphony storm **i in June ****. It was making a huge amount of sound in its motor. I called the company and they came and said its normal. After one year I called again as the fan motor stopped. They repaired it but I asked t...

Apr 22, 2019 by Kushagra Rawat

RO damaged by repair guy (Ganga RO) ^Closed

I connected to Ganga RO customer service in order to change the membrane (filter) of my RO. One service guy came to fix the membrane but due to lack of experience, he fixed the membrane with leakage. Which result short circuit in my RO and RO a...

Apr 19, 2019 by Pradeep kumar

Regarding the repair of new TV (Sony India) ^Closed

I had purchased an LCD tv of Sony in September ****. After two years of purchase, there was flickering on the screen on and off. When I contacted customer care they told me to make changes in settings and it got resolved, but since the past six...

Apr 17, 2019 by Rajkumari

Coupons not accepted (Big Bazaar) ^Closed

I could not use my big bazaar coupons card more than ***** at Big bazaar Dibrugarh Assam. So that I would like to know regarding this matter. More than ***** amount is not access also not written at coupons....

Apr 16, 2019 by Bisohang subba

Worst service by the company (LG Electronics) ^Closed

I have been using LG TV since **** Feb. I'm facing issues continuously with the TV. There are around *+ complaints logged so far within * years and * complaints logged for the display alone. Also, the panel has been changed twice. Since I have ...

Apr 12, 2019 by Saravanan dhandapani

Damaged Product (Samsung) ^Closed

We have bought the Refrigerator from the Samsung Dealer (Shah) on **th March, **** with full cash settlement. Within completion of * year the refrigerator has faced major issue as GAS filling problem. Due to this problem we have extended our w...

Feb 08, 2018 by Prakash Raja M

Refrigerator service (Kit Hitech Service ) ^Closed

this is a fraudulent service agency in the name of Samsung authorized service center. they using fake Samsung toll free number *-***-***-**** misleading the public for Samsung authorized service center .In website the use company name kit and i...

Jan 21, 2018 by Murugarajan