Postal complaint online - Local post office complaints

Postal Complaints

Postal service is considered to be one of most cheapest modes of communication. Postal services in India have rapidly grown over the last few decades. India is a country with the largest network of post offices with its number being more than 1.55 lac’s as recorded in May 2008. There are more than 20 types of postal services with the most common being registered or speed post. Even though it is considered one of the safest means of communication, lapses have been seen over the past few years with various posts getting lost somewhere and not reaching its destination. In most of the cases it has been seen that the delivery boy has been at fault. So what can you do if you too are worried about the services offered by the post office or believe that they are not doing the work wholeheartedly and as a result you are recievng the documents late or sometimes not even receiving them? Let’s discuss the various ways in which we can file a complaint against the post office or the postman. Firstly you try to contact the customer care number of the Indian Post Office (1800 266 6868). Many complaints are resolved at this stage only as they value the customer satisfaction. Secondly go to pgportal.gov.in (Public grievance portal) and get yourself registered. Now click on lodge public grievance and then enter all your details correctly and select the department which you want to complaint against. Public grievance portal is an initiative started by the Central Government for addressing the grievances of general public. If you have any complaint regarding the behavior of the employees of the post office, you should contact the Post Master in charge. You can even call the superintendent under whose jurisdiction the Post Office falls and express your dissatisfaction regarding the services of the Post Office. Moreover, if the complaint is still not settled at this stage, then the consumer can approach the Chief Postmaster General of the respective area. The address of the Chief Postmaster General are provided here : https://www.indiapost.gov.in/VAS/Pages/CustomerSupport/Guidelines-on-Complaints.aspx
Moreover there are many online portals/consumer forums which help you in resolving the postal complaints such as Voxya which provides legal help and helps in sending the legal notice to the Post Office addressing the issue. We generally receive about 100s of postal complaints every month.

Most Common Issue Reported for Postal Complaints

Delay in delivery

Package stuck in customs

No delivery

Item missing

Wrong delivery

Bad customer support

Wrong product was delivered

Not arrived even after 20 hours (Agarwal Packer & Movers) ^Open

I have booked them for Saturday * pm and now it’s Sunday **:** am still they are saying that they will take ** min more to reach....

Mar 15, 2020 by Kapil arora

Courier company for a dishonest business (Delhivery Courier Pvt Ltd ) ^Open

Hi, This is to bring to your attention that today we had received an order from max fashion (https://themaxfashion.com/) through AWB *************. The items delivered were not as per the order. We had ordered four kurtis but recieved * shirts...

Mar 13, 2020 by K Sudheendra Rao

Package Not Delivered (Professional Couriers) ^Open

I sent courier through Professional Courier vide their reference number TVL******* to Banarus Hindu University. It was very urgent matter. But they returned back to me after ** days without delivering. I incurred loss of several crores....

Mar 06, 2020 by Paramasivan P N

Wrong Supply of Product (Heatmax) ^Open

we regret to inform that the supplier has not provided us with the right capacity product due to which we are not able to run our production. When the Supplier visited our Factory Premises he confirmed about the non-compatibility of the machi...

Mar 03, 2020 by Vishwas Surana

COURIER NOT DELIVERED (Franch express courier ) ^Open

I BOOKED ST COURIER AGENT A MEDICAL PARCEL HE GIVEN ME FRANCH EXPRESS RECEIPT AND TOLD WRONG MESSAGE BOTH COMPANY MERGED.I ASKED HIM CONFIRM THE DESTINATION PLACE HAVE SERVICE .HE CHECKED AND CONFIRMED. I PAID THE MONEY.UNTIL NOW PARCEL NOT RE...

Feb 27, 2020 by PAUL

GOODS NOT DELIVERED FROM 5 MONTHS (DHL EXPRESS WORLDWIDE PACKERS AND MOVERS) ^Open

DEAR SIR, I Mr.Majhi Sravan Kumar authorised my friend Mr.Yuvaraj MS to transfer my Goods on my behalf from Chennai through DHL Express Worldwide Packers and Movers dealer name Mr.Kapil Kirodiwal of Chennai. Based on the invoice value ...

Feb 25, 2020 by MAJHI SRAVAN KUMAR

Return pickup done for a cancelled return (Delhivery) ^Open

Have mailed this with a serious concern that ** Jan delivery boy came and picked up this tracking number order: ************** But the status isn't updated yet in club factory app and showing as cancelled. I have contacted your Delhivery agent ...

Feb 23, 2020 by Imran Khan

Package not delivered (Trackon Courier Pvt.ltd.) ^Open

Recently function of my sisters wedding is done and the photographer provided us PENDRIVE with all original photos my brother leaves in bangalore he told me to courier the pendrive to him i went to trackon courier and sent the courier to banga...

Feb 19, 2020 by AMIT BRAMHAKANT PANDEY

Package Not Delivered (Leo Home Relocation Packers And Movers) ^Open

I had booked a Honda Shine * wheeler TN**AM**** through this company from Hyderabad to Chennai on **th of feb ****. The initial amount fixed was Rs **** from which i paid Rs *** as advance as requested by them. The next day i.e. on **th feb ***...

Feb 18, 2020 by Binoop Varier

REFUND OF UNDELIVERED PARCEL (DTDC EXPRESS LIMITED) ^Open

My online parcel no.Z******** vender booked thg. DTDC courier service in Dec-**** while this parcel co. has not delivered to me reason behind this parcel has losted by co. They said that the will refund me amount of parcel (contained with * Win...

Feb 08, 2020 by DINESH SHARMA

Package not delivered (FedEx) ^Open

************ its been * day since its kept at local delivery center that too just * km far from my place . Still its been delaying regularly . Regularly delivery time and date estimate is changing . I have complained about it before also and it...

Jan 30, 2020 by Tushar Gulati

Non Delivery of Shipment (Fedex India) ^Open

PATHETIC COURIER COMPANY... Friends DO NOT DO SHIPMENT WITH SUCH UNETHICAL COMPANY....THERE ARE LOT OF OTHER GOOD COMPANIES OUT THERE... I am Writing This To Let You Know That "FedEx" Is Not Supporting Well In Shipment Services. Few Days Ba...

Jan 29, 2020 by Abhishek Malhotra

Package not delivered (Ecom Express) ^Open

The courier was supposed to reach me today and courier service left at **.** pm,,, I was waiting home to receive package ,,, Bloody arrogant courier person called me and asked for address though it is available on package ,,, After clear in...

Jan 26, 2020 by Naveen

Returned item not delivered to the merchants address (Delhivery) ^Open

Sir, I have booked an item vide order ID.SO********* of Club Factory and i have received the item on **rd Dec of ****. Due to the size issue i have returned the item and the Delhivery courier boy has picked up my item vide return ID: SON****...

Jan 16, 2020 by Rajugrace

Tax invoice refund not delivered (N M Emporium) ^Open

FedEx airway bill #************ was delivered to Nawal Lath, Consignee, at N.M. Emporium on **AUG****. At that time, warehousing storage fees and duty tax in the amount of **,***.** rupees was paid by the Shipper, Jennifer Bruce, to FedEx to ob...

Dec 24, 2019 by Jennifer Bruce

Package was different (Chouoneshow Ltd) ^Open

I ordered jbl free x air one month ago, but i got a fucking lady scarve that has no bill no sales memo..in my name .they cheated me.....

Dec 14, 2019 by Karan

Package lost (Delhivery courier service) ^Open

Package reached at destination center on * dec and then thay lost it. After that they are posting that customer is rescheduling the delivery after every * days. After multiple customer care calls I visited local center they told me that item is...

Dec 13, 2019 by ALANKAR MATHUR

Important Documents lost by the Company (Indian Post Office Uttar Pradesh) ^Open

I visited the post office and asked them to parcel my most important document, they packed it themselves but never delivered it. I filed the complaint on their official website, and they kept me engaged for months and after wasting my time and ...

Dec 11, 2019 by Abdullah Shakeel

Delay in delivery of international courier (DTDC) ^Open

On *nd December ****, Saturday I have sent an international courier to Malaysia from DTDC, Hosakerehalli, Bangalore branch. They are sensitive documents related to my job. DTDC assured that it will be delivered within * days and hence I submitt...

Dec 08, 2019 by Sivaraman Eswaran

Courier not delivered (Blue Dart Courier) ^Open

Blue Dart Courier WayBill no. ***********. I was not at home during the delivery time at *:** PM on **-Dec-** and I have requested to deliver the courier to my office address. New WayBill no. *********** was assigned and the courier was redire...

Dec 06, 2019 by Devarajan Manickamuthu

Courier not delivered (DTDC) ^Closed

The invoices valued *****₹ are courier to Mumbai address. The recipient did not receive the courier. Consignment no Z********....

Apr 29, 2019 by Kiran

Courier not delivered (Akash Ganga ) ^Closed

My article was couriered from Bandra Mumbai on **nd April with Shipment no. ********* through Akash Ganga courier. However, after * days there was no tracking update except " In transit". Frequent call made to Mumbai RO for Akash Ganga did not ...

Apr 27, 2019 by Shailendra

Bike not delivered on time (Gati Safe Cargo Movers) ^Closed

I sent my bike from Chennai to Gurgaon on March **th through Gati safe cargo movers. They have told me to pay **** on March **th. But the bike didn't deliver to Gurgaon yet. We tried calling and WhatsApp to them but they are not responding at a...

Apr 18, 2019 by Karthick kannan

My Courier has not arrived (Professional Couriers) ^Closed

My courier was dispatched from Mumbai on */*/**** and this had my passport. I was travelling to make a business deal worth of *******. But because my passport is stuck in the courier which I'm still waiting for it in Bangalore. I need sincere h...

Apr 17, 2019 by Muhammad Syed

Package not received (The Professional Couriers) ^Closed

My friend from Delhi sent a package to me (Bangalore) on *th April ****. The status shows in tracking app as delivered whereas I have not received the parcel yet. I don’t know where the parcel is. The courier boy didn't call me. I don’t kno...

Apr 15, 2019 by Arshiya fathima