Postal Complaints
Postal service is considered to be one of most cheapest modes of communication. Postal services in India have rapidly grown over the last few decades. India is a country with the largest network of post offices with its number being more than 1.55 lac’s as recorded in May 2008. There are more than 20 types of postal services with the most common being registered or speed post. Even though it is considered one of the safest means of communication, lapses have been seen over the past few years with various posts getting lost somewhere and not reaching its destination. In most of the cases it has been seen that the delivery boy has been at fault. So what can you do if you too are worried about the services offered by the post office or believe that they are not doing the work wholeheartedly and as a result you are recievng the documents late or sometimes not even receiving them? Let’s discuss the various ways in which we can file a complaint against the post office or the postman. Firstly you try to contact the customer care number of the Indian Post Office (1800 266 6868). Many complaints are resolved at this stage only as they value the customer satisfaction. Secondly go to pgportal.gov.in (Public grievance portal) and get yourself registered. Now click on lodge public grievance and then enter all your details correctly and select the department which you want to complaint against. Public grievance portal is an initiative started by the Central Government for addressing the grievances of general public. If you have any complaint regarding the behavior of the employees of the post office, you should contact the Post Master in charge. You can even call the superintendent under whose jurisdiction the Post Office falls and express your dissatisfaction regarding the services of the Post Office. Moreover, if the complaint is still not settled at this stage, then the consumer can approach the Chief Postmaster General of the respective area. The address of the Chief Postmaster General are provided here : https://www.indiapost.gov.in/VAS/Pages/CustomerSupport/Guidelines-on-Complaints.aspx
Moreover there are many online portals/consumer forums which help you in resolving the postal complaints such as Voxya which provides legal help and helps in sending the legal notice to the Post Office addressing the issue. We generally receive about 100s of postal complaints every month.
Most Common Issue Reported for Postal Complaints
Complaints
Package not delivered (DTDC) Open
DTDC courier company not delivered my document on committed time. Still, the consignment is not able to track. Please do the needful....
Apr 26, 2019 by KunDan Kumar Jha
Package not delivered (Delhivery courier) Open
The parcel with AWB no.************ is not being delivered despite many requests & complaints made. They are now returning the parcel without any delivery attempt. This is charging me both the shipping charge & return shipping charge. The recei...
Apr 26, 2019 by Sama fatima
Package not delivered (Bangalore logistic) Open
I sent my parcel from Bangalore to Gangtok on January and packers and movers company didn't take my * helmets and they didn't parcel that. On requesting they told that they will need **** extra money to parcel that to me again. They even have t...
Apr 24, 2019 by Rajiv Pradhan
Package not delivered (Professional Couriers) Open
I have sent courier containing medicines of Rs. ****/-. It is issued as on **.**.**** but still not reach to Kudal. I am constantly complaining about the same for the last * months but not received a single positive response from their end whic...
Apr 24, 2019 by Sonali C Samant
Package not delivered (Overnight Express limited) Open
I purchased one product in safe and secure online marketing Pvt Ltd through online in Delhi. Company send the product Delhi to Hyderabad via courier. Courier came in Hyderabad via overnight express limited. Still, right now no one delivered it....
Apr 23, 2019 by Yallamelli mohan rao
Furniture got damaged (Aggarwal Packers And Movers) Open
Furniture damaged and faced mental trauma. We used services of Agarwal Packers and Movers DRS Dilip Roadlines Pvt. Ltd. They are running a fraud and loot in the business. We trusted their brand and used their services for moving our household i...
Apr 22, 2019 by Mithun
Package not delivered (Gati Kwe) Open
I had booked a shipment of return product from Gati Kwe on ** April and assured delivery date was ** April. The parcel reached in destination city on ** April but from then * days passed and nothing is happening. I contacted customer care and t...
Apr 22, 2019 by Deepak Kumar
Damage and lost the material (Agarwal Packer & Movers) Open
This is regarding the complaint against the M/S Agarwal Packer & Movers (DRS Group) Reg office: ***, Kabra complex, ** MG road Secunderabad – ******. I shifted my household item & Car from Jaipur to Guwahati with Agarwal packer & movers (DRS...
Apr 20, 2019 by Hemant Kumar Bhatnagar
My parcel is delivered to someone else (Dtdc Courier) Open
My parcel received at local delivery centre is delivered to someone without collecting proper identification. I want to recollect the item or refund for the lost money. ...
Apr 20, 2019 by SUNEL KUMAR
Package undelivered yet (BlueDart courier) Open
I am a **% disabled person. BlueDart courier misbehaving me with using vulgar language. Actually, I have to receive an item from sbimf having awb no *********** but they are not delivering it to me. They are telling that nobody was there in my ...
Apr 18, 2019 by SANJOY KUMAR MOHANTY
Package not delivered (Professional Couriers) Open
The consignment (DEL*********) has not been delivered to the party till date and was handed over to Professional courier office in the month of Mar'**. Now since the packet seems to be lost, I claim the refund amount of **** (* ladies handbags...
Apr 18, 2019 by Inderpreet Kaur
Speed post is not delivered (Indian Postal Service) Open
I am travelling on ** of April **** and my father sends my passport through Indian postal service via speed post on *nd of April ****. Since I bought my air ticket, booked hotels and everything is planned but my passport has not reached yet. I ...
Apr 17, 2019 by BISWA RANJAN KHORA
Cheated by the company (Agarwal Packers And Movers Ltd) Open
We gave our my luggage to Agarwal Packers and movers. They cheated me. They are not giving proper reply even they did not receive my call also. All my goods damaged by them. When I asked for the insurance they did not respond to this also. I wa...
Apr 17, 2019 by Krishna gouru
LCD damaged by the courier (Mi Led Tv ) Open
Date of a courier - **.**.**** Docket No - ********** Receiving Date - **.**.**** Courier Agency Name - Prince Courier, Ambala Road Pehowa, Kurukshetra, Haryana (******) Mob No. - ********** When I received my courier that was totally...
Apr 17, 2019 by Sajan Sharma
Package not delivered and no status available (Trackon Couriers Pvt Ltd) Open
I m the recipient to the courier. It was booked on *th April **** from Laxmi Nagar Delhi to Rishikesh, Uttarakhand. The last update on by the tracking site is of *th April **** but now it has not reached Rishikesh. The company not giving me any...
Apr 16, 2019 by Aarti gulati
Package not delivered (DTDC) Open
The parcel has been booked through DTDC courier with AWB no K******** on * April **** from Kolkata to Hyderabad. Still, I have not received the item....
Apr 15, 2019 by Tarun Kumar
Items damaged and missing (Kushwaha Brothers Packers & Movers ) Open
Booked a household shifting from Noida to Vadodara by Kushwaha brothers packers and movers Akash Kushwaha, D*/***, New Kondli, Mayur Vihar Phase *, Delhi on ** Feb ****. I have not received the household item till **th of March after regular an...
Apr 15, 2019 by HARISH LODHI
Package not delivered (Dtdc Courier Service ) Open
My RTO documents were dispatched from Delhi to my address in Barnala. The courier service in Barnala received the package * days ago and have not intimated me about the delivery even once. The package contains RTO documents (NOC) which expire...
Apr 14, 2019 by Alfred Ashirwad
Package not delivered (The Professional Couriers) Open
They have not delivered my courier and even I am not getting any response from their office. Please do the needful. ...
Apr 13, 2019 by Pramod Jhawar
Courier delivery delay (Dtdc Courier) Open
I am the receiver of the courier. My courier delivery did not deliver on time. I tried to contact from * Apr **** to DTDC courier support team via email same as telephonic regarding my courier but not received any response from DTDC courier sup...
Apr 13, 2019 by Nikhil Sonawane
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