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DTDC
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Helping you with DTDC complaints
If you want to complain about a problem that relates to DTDC, you have reached the right place. Find your rights, raise your complaint and reach the right person to get it sorted.
If you have an issue with the DTDC services, you could be entitled to a refund.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against DTDC?
If you are not satisfied with DTDC, file a complaint now:
1. Go to "File a Complaint" page
2. Choose DTDC and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from DTDC
But before filing a complaint, you should
a. Contact the customer support of DTDC first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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DTDC - Package is missing and not updated since Oct 2021 Open
My courier AWB no. D******** in which * boxes are there.* is delivered but the other one which contains my company's laptop D*********** has not updated its status since * Oct ****. In status, it is saying that it is transited from Ludhiana to ...
Oct 14, 2021 by Gaurav Karakoti
DTDC - Package not delivered since 4 days passed dont know where it is Open
D******** since three days passed status showing not delivered hv raised already two complaint in one complaint i hv added two other contacts so that communication can be established n very very important parcel which need to deliver asap but n...
Oct 14, 2021 by Sonika Patel
DTDC - Package not delivered yet Open
I sent a parcel on **th of september and it has not yet been delivered to my customer and i am getting complains regarding the poor service which is disheartening ...
Oct 05, 2021 by Charu Thapa
I was in need to shift my LG Microwave Oven (Model No. MC*B**SL, SL no.***NMBF*******) from Jharsuguda (Odisha) to Jaipur (Rajasthan). On **th Jul**, I approached to a nearest DTDC, Sai Multi Link, to get my microwave oven packed and couriered ...
Sep 29, 2021 by Bijay Kumar Panda
DTDC - Package not delivered Open
My parcel containing an HP laptop and black colored laptop bag with AWB No: D******** was dispatched from Patna for Hyderabad on **th Sept **** but it's not yet delivered even as of **th Sept ****. I request DTDC to deliver the parcel as soon a...
Sep 28, 2021 by Deepak Kumar
DTDC - Not delivering our products Open
Hi. This has become a great concern for me now. The DTDC in our locality Pallimukku ,Kollam,Kerala is not delivering my courier to my home. When asked, at first they said it's coz of COVID and they have no staffs..so I waited..now they say it's...
Sep 28, 2021 by Juhi Mehraj
DTDC - Damaged items Open
I had returned from Kabul to Delhi to mangalore, as I could not carry all my luggage I had to go for courier service, so I had transferred nearly **kgs of my luggage through Dtdc Delhi, I had informed them that there were glass items and some v...
Sep 26, 2021 by Preethesh Suvarna Bolar
DTDC - Didn t got the parcel Open
Respected sir/mam, i have couriered documents by the company of DTDC at Nalagarh on the date */*/**** and the documents were sended to be at Punjab National Bank at Vindyachal at Mirzapur but the receiver didn't got the doucuments so the emplo...
Sep 19, 2021 by hari nand pandey
DTDC - Package delivered late Open
I had sent a package to Srinagar on an urgent basis on **th Sept ****. It was slated to reach its destination latest by **th Sept ****. As I kept tracking the package online, the status remained stuck on "In Transit'. When I called on **th, the...
Sep 18, 2021 by Arya Bhat
DTDC - Item not delivered but showing delivered in portal Open
Sir, I m from mangaldai (PIN - ******). I have a mail tezpur to mangaldai. The letter was posted on ** sept,** of dtdc docket no k********. According to track it was delivered to me on ** sept. at * pm. But unfortunately i have not received a...
Sep 18, 2021 by Sayedul ISlam Ahmed
DTDC - Package not delivered Closed
I purchased an item from OLX which was shipped to me using DTDC courier from Bilaspur,Chattisgarh. The item was shipped on **st August,**** and till today,i.e. **th Sept **** it has not been delivered to me....
Sep 12, 2021 by Tanuj Chakraborty
DTDC - Rude service verbal abuse package still not delivered Closed
I was supposed to receive a package of Pulla Reddy sweets and snacks, on the **st of August ****. I have not yet received the package. The employee had contacted me on the delivery date, but I, being a student was unable to receive it due to cl...
Sep 03, 2021 by Swaraj CVRK
DTDC - Surrender my DTDC s franchise and want my money back Open
DTDC company has taken *,***** from me as a franchise opening cost but there are lot of things they didn’t tell me during the procedure. They have taken ***** rupees in the name of kit but nothing is provided already a month has passed, they ...
Jul 19, 2021 by Srashti Sagar
DTDC - Package not delivered Open
* dozen Alfonso mangoes were to be delivered from Pune to Derabasi, with the sender opting for home pick-up. The parcel was booked through the MyDTDC app and all details including pictures were uploaded. The parcel was collected on **-May-****,...
Jul 16, 2021 by Varinder Singh
DTDC - Package not Delivered Misinformation Closed
A package was sent to me from office supposed to be received by Thursday. I got the " Delivered to Trichy" in track status, but they told me they have not received it. After I went to their head office, they told me it is a technical fault. ...
Jul 16, 2021 by Infant Maria Jose
DTDC - DTDC Courier not delivering Closed
Since Jan **** though DTDC courier services are not available at my town, they picking my every package from PATANJALI Ayurvedic at Haridwar. And neither they trying to deliver nor they returning the package to seller.Keeping the package with ...
Jul 13, 2021 by Sreedhar Gandham
DTDC - Parcel not delivered Open
A package has booked from Delhi Okhla Industrial estate to Chittararanjan ( West Bengal) pin code -****** bearing computer item having consignment No. D********. But till date the courier has not delivered. It is showing in status that it is IN...
Jul 03, 2021 by Milan Dutta
DTDC - Package not Delivered till Today Open
I have booked documents on **/**/**** to secunderabad from attapur, still today dtdc not delivered and they kept in their bowenpally branch, when I called to bowenpally branch people and asked the reason means they are simply saying address is...
Jun 29, 2021 by Mohan Chandu Nadendla
DTDC - Package not delivered Open
My food package (consignment no- D********) was sent from Lucknow on **th of June ****. It was supposed to be delivered to me on **rd of June. Till now it’s status is “in transit”. From **rd to **th it is in transit. My family sent me thi...
Jun 29, 2021 by Arti Udainiya
DTDC - Package undelivered Open
My package R******** was sent from Thrissur on the **th of this month. It was supposed to be delivered to me by **th. Till now it's status is "in transit". From **th it is in transit? How is it possible? When will I get my parcel?...
Jun 22, 2021 by Abhishek Roy
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Questions about DTDC
Ask questions about DTDC and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact DTDC?
Ahmedabad 7305770577
Bangalore 7305770577
Chandigarh 7305770577
Chennai 7305770577
Delhi 7305770577
Ghaziabad 7305770577
Hyderabad 7305770577
Jaipur 7305770577
Kolkata 7305770577
Mumbai 7305770577
Pune 7305770577
What is DTDC office address?
DTDC House, No. 3, Victoria Road, Bangalore 560047, Karnataka, India
What is DTDC customer care email?
Where to find DTDC discount coupons?
Who is the Owner / CEO of DTDC?
Subhasish Chakraborty
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How to file a complaint against DTDC?
- Go to "File a Complaint" page
- Choose DTDC and write your complaint in detail
- Enter your personal information to create an account
- Get refund / replacement / damages from DTDC
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