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DTDC
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How to resolve DTDC complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against DTDC?
If you are not satisfied with DTDC, file a complaint now:
1. Go to "File a Complaint" form
2. Choose DTDC and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from DTDC
But before filing a complaint, you should
a. Contact the customer support of DTDC first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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DTDC - Package not delivered Open
I send the package on ** May ****. It reach the destination on ** that is next day. On status it has been shown out for delivery * times but the person who was suppose to get the courier hasn't received any calls from DTDC and the status now is...
May 15, 2022 by Abhilasha K P
DTDC - DTDC Parcel not delivered Valuable item Open
Consignment number - D********. This is a laptop worth *.*Lacs I trusted DTDC with it. This was booked on *nd May and was supposed to reach the destination in *-* business days. I have been continuously following up with the customer care, twi...
May 13, 2022 by Domendra Verma
DTDC - DTDC Very Care less Customer Service Closed
DTDC not caring for Customer and behave badly also not delivered my Parcel on time and put hold for * days at Hyderabad. After mail also not Delivered on time and returned back after I refused to accept. ...
Apr 26, 2022 by Kumar
DTDC - Package Not Delivered ADDRESS INCOMPLETE OR WRONG CIR Closed
My package ( Tracking No: I********, Reference No: NP/*******, Booking Date: **st apr'**) was supposed to get delivered today (**th apr'**) to Hyderabad (Pin Code: ******). But in DTDC tracking website, it is now showing "Not Delivered(ADDRE...
Apr 25, 2022 by Akashneel Maiti
DTDC - Package not delivered Closed
Consignment nbr X******** was booked on **march from Salem, Tamilnadu to Anantapur Andhra Pradesh which is not delivered yet and no update from customer care.Negligent behavior towards customers....
Apr 05, 2022 by Mrudula
DTDC - Delayed delivery by courier company Open
I sent very important parcel via dtdc from Pune to Vadodara. I asked on **th march by calling Pune branch of dtdc about whether it could be delivered the next day as it was very urgent. The respondent girl convinced that if you do air courier b...
Apr 03, 2022 by Yagnik Nadir
DTDC - Non delivery of consignment Closed
I booked a consignment with DTDC from M/S Rising Sun Logistics PVT Ltd at the gold course road, Gurgaon on **th March,**. It was an auspicious item that was suppose to deliver asap hence I thought of using private courier over speed post. They ...
Apr 03, 2022 by P kumar
DTDC - Package not delivered Open
Reference No. D******** PROBLEM:Pacakage not delivered Parcel is at DTDC office since **-Jan-**** but the DTDC person not contacted me even once. Nobody lifting the Office contact phone/mobile. Worst Service. DTDC should feel SHAME abo...
Jan 21, 2022 by veerababu.v
DTDC - Package not delivered Closed
I have sent the courier from Bangalore to Chennai on **th December. It was supposed to be delivered on **st December. However,still the package has not been delivered. I have sent multiple emails,called multiple times and raised online query. ...
Jan 04, 2022 by Venkatesh
DTDC - Package not delivered Closed
DTDC, In the morning i contacted the customer support at DTDC, sent them an email and they said its out for delivery but the courier person never turned up. I check the status and it says door was locked which is not the case. I did send them u...
Jan 03, 2022 by Akeel
DTDC - Package not delivered Closed
My AWB number is W********, I have sent important documents through DTDC on **th Dec, today is **rd December and still I haven’t received my parcel at my place and no one in the customer support knows what to do. Due to them I have faced a pe...
Dec 23, 2021 by Somye Lata
DTDC - DTDC courier parcel is being completely soaked Open
I shipped through your service from Coimbatore on November **, ****, was received in Hyderabad on November **, ****, and there was an issue with the parcel being completely soaked. Tracking Number : C********...
Nov 30, 2021 by Balamurugan
DTDC - Package not delivered Closed
My package was not delivered; reason stated as wrong address but the given address is very much correct. The delivery boy did not even called on the given mobile number. Please help me as package contains very important document. ...
Nov 26, 2021 by AJAY SINGH
DTDC - Packaged not delivered Closed
I have ordered a shipment to mangaon from Gandhinagar. That was an important consignment, so i thought of sending it through DTDC on **th Nov ****. I was told that parcel would be received by **th Nov. Its been * days since the package is out ...
Nov 22, 2021 by sadique
DTDC - Package status obscure Closed
I was supposed to get a courier by DTDC . The consignment booked was on *st November ****. It is supposed to come from yamuna nagar to Bangalore. But , after * days it's status still shows that its last update was from yamuna nagar. I'm unab...
Nov 02, 2021 by MILAN
DTDC - Package is missing and not updated since Oct 2021 Open
My courier AWB no. D******** in which * boxes are there.* is delivered but the other one which contains my company's laptop D*********** has not updated its status since * Oct ****. In status, it is saying that it is transited from Ludhiana to ...
Oct 14, 2021 by Gaurav Karakoti
DTDC - Package not delivered since 4 days passed dont know where it is Closed
D******** since three days passed status showing not delivered hv raised already two complaint in one complaint i hv added two other contacts so that communication can be established n very very important parcel which need to deliver asap but n...
Oct 14, 2021 by Sonika Patel
DTDC - Package not delivered yet Closed
I sent a parcel on **th of september and it has not yet been delivered to my customer and i am getting complains regarding the poor service which is disheartening ...
Oct 05, 2021 by Charu Thapa
I was in need to shift my LG Microwave Oven (Model No. MC*B**SL, SL no.***NMBF*******) from Jharsuguda (Odisha) to Jaipur (Rajasthan). On **th Jul**, I approached to a nearest DTDC, Sai Multi Link, to get my microwave oven packed and couriered ...
Sep 29, 2021 by Bijay Kumar Panda
DTDC - Package not delivered Open
My parcel containing an HP laptop and black colored laptop bag with AWB No: D******** was dispatched from Patna for Hyderabad on **th Sept **** but it's not yet delivered even as of **th Sept ****. I request DTDC to deliver the parcel as soon a...
Sep 28, 2021 by Deepak Kumar
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Questions about DTDC
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How to contact DTDC?
Ahmedabad 7305770577
Bangalore 7305770577
Chandigarh 7305770577
Chennai 7305770577
Delhi 7305770577
Ghaziabad 7305770577
Hyderabad 7305770577
Jaipur 7305770577
Kolkata 7305770577
Mumbai 7305770577
Pune 7305770577
What is DTDC office address?
DTDC House, No. 3, Victoria Road, Bangalore 560047, Karnataka, India
What is DTDC customer care email?
Where to find DTDC discount coupons?
Who is the Owner / CEO of DTDC?
Subhasish Chakraborty
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