Postal complaint online - Local post office complaints

Postal Complaints

Postal service is considered to be one of most cheapest modes of communication. Postal services in India have rapidly grown over the last few decades. India is a country with the largest network of post offices with its number being more than 1.55 lac’s as recorded in May 2008. There are more than 20 types of postal services with the most common being registered or speed post. Even though it is considered one of the safest means of communication, lapses have been seen over the past few years with various posts getting lost somewhere and not reaching its destination. In most of the cases it has been seen that the delivery boy has been at fault. So what can you do if you too are worried about the services offered by the post office or believe that they are not doing the work wholeheartedly and as a result you are recievng the documents late or sometimes not even receiving them? Let’s discuss the various ways in which we can file a complaint against the post office or the postman. Firstly you try to contact the customer care number of the Indian Post Office (1800 266 6868). Many complaints are resolved at this stage only as they value the customer satisfaction. Secondly go to pgportal.gov.in (Public grievance portal) and get yourself registered. Now click on lodge public grievance and then enter all your details correctly and select the department which you want to complaint against. Public grievance portal is an initiative started by the Central Government for addressing the grievances of general public. If you have any complaint regarding the behavior of the employees of the post office, you should contact the Post Master in charge. You can even call the superintendent under whose jurisdiction the Post Office falls and express your dissatisfaction regarding the services of the Post Office. Moreover, if the complaint is still not settled at this stage, then the consumer can approach the Chief Postmaster General of the respective area. The address of the Chief Postmaster General are provided here : https://www.indiapost.gov.in/VAS/Pages/CustomerSupport/Guidelines-on-Complaints.aspx
Moreover there are many online portals/consumer forums which help you in resolving the postal complaints such as Voxya which provides legal help and helps in sending the legal notice to the Post Office addressing the issue. We generally receive about 100s of postal complaints every month.

Most Common Issue Reported for Postal Complaints

Delay in delivery

Package stuck in customs

No delivery

Item missing

Wrong delivery

Bad customer support

Wrong product was delivered

Charged Triple Amount (Professional Courier) ^Open

Myself Vishnu D from podalakur A.P-******. Actually the bill amount is Rs.***/- given by professional courier. But the professional courier service from podalakur has charged me Rs.***/- by making me fooled. They can take more amount in type o...

Sep 10, 2020 by Vishnu

Package is not delivered since more than a month (professional courrier Guwahati) ^Open

My Supplier had sent parcel of fresh black turmeric seeds (** KG) for plantation on *rd August from Guwahati Professional courrier. Tracking Id-GAU******* for delivery to Mundagod Karantaka. This parcel has yet not delivered by Professional co...

Sep 09, 2020 by Vaishali Raul

PACKAGE NOT DELIVERED (Dtdc Courier Service ) ^Open

This is regarding a complaint against DTDC Courier Service. The matter is summarised below- "A consignment was sent to me at Guwahati from New Delhi on **.*.****. The Consignment No is V********.The consignment was expected to deliver by **.*...

Sep 08, 2020 by HIMANSHU DUTTA

Return Request Label is cancelled by Delhivery (Delhivery) ^Open

Hi, Tracking Number - ************* http://www.delhivery.com/track/package/************* Above return request was committed to pickup on ** Aug **** but it was postponed till * Sept **** by showing FALSE STATUS as "Delayed pickup requested b...

Sep 07, 2020 by Shudhanshu Gunjal

Consignment not delivered since (DHL EXPRESS WORLDWIDE PACKERS AND MOVERS) ^Open

Dear Respected Sir, Requesting Strong Action against Mr.Kapil Kirodiwali (to ensure other consumers must not suffer ) of DHL EXPRESS WORLDWIDE PACKERS AND MOVERS,Chennai for his Cheating, Fraud by Non Delivery of My Goods to RAYAGADA,...

Sep 05, 2020 by MAJHI SRAVAN KUMAR

Package not delivered (Xpressbees Courier ) ^Open

...

Sep 04, 2020 by Anurag Bani

Fraud Charged Extra (Utsav Cargo Movers And Packers ) ^Open

On **th Aug ****, I had received a quotation of *****/- from them, and on asking are there any other charges, they said you will have to pay *% of the insurance value and *% GST. I agreed to this and took their services. After getting my entire...

Sep 04, 2020 by Sparsh Bansal

Money was refunded by I didn t receive my parcel (Savaliya fashions) ^Open

I have ordered a dress which costs *** on aug *th I have paid for it but till now I didn't receive any confirmation msg nor my money refunded back I have tried to get in contact with them so many times but I can't plzz help me to get my money b...

Sep 02, 2020 by Aanam minhaj

PAKAGE NOT DELIVRED 21 DAYS PUNJAB TO HARYANA (Delhivery courier) ^Open

I HAVE BOOKED THE PARCEL ** AUG FROM MALERKOTLA TO HARYANA BUT TILL DATE NOT DELIVERED MY PARCEL. I HAVE **-** TIME MAIL TO DELHIVERY CUSTOMER SERVICE BUT NO ANY POSITIVE REPLY. MY PARCEL REACHED ON DESTINATION BRANCH BUT ** AUG TO NO ANY STATU...

Sep 01, 2020 by IMRAN ALI

Package not delivered (Ecom Express Private Limited) ^Open

** days over not yet delivered....

Sep 01, 2020 by V RAMESH

DTDC Courier Cargo Package not delivered to me (DTDC) ^Open

A courier number X******** was shipped from noida to hyderabad chikkadappi DTC branch * months before on **nd may ****. I did not receive the courier since then and when i went to the office they are saying they did not receive the courier T...

Aug 28, 2020 by kaushik

Package not delivered (FedEx) ^Open

I have booked a package from Japan with expedited shipping which was very high for me but considering that I wanted the package early and thinking that this company which boasts of exceptional service went ahead with it. The package was booked ...

Aug 28, 2020 by K Karthik

Parcel missing (Sree Ramadhasu Motor Transport SRMT ) ^Open

I sent a bag of books from kavadiguda, hyderabad to sattenapalli through SRMT transport on ** june **** Even after * months package was undelivered and agents of transporter are answer less. ...

Aug 27, 2020 by Gvsaikumar

My shipment was not delevered and not return also (Dhelivery courier service) ^Open

On **st july my percel was pickup from Guwahati E and the estimated delivery date was *rd August but after pickup after the end of everyday the estimated delivery date get extend by * day each and every day from *rd August to *th August the del...

Aug 26, 2020 by Nabajit mandal

ILLEGALLY HOLDING MY PACKAGE AND NOT DELIVERING (Delhivery Courier Pvt Ltd ) ^Open

I ordered a machine for my business purpose on **th August. The supplier shipped it on **th August via Delhivery. It reached their bhiwandi hub on **th August. Since then there is no update on delivery. When I tried calling their customer servi...

Aug 26, 2020 by Shrikant Murhekar

Delay in delivery (Delhivery courier service) ^Open

My pet's life is at stack because of this delivery company. I ordered alfa alfa hay on *th of August but I didn't receive my parcel yet. My doe is going to have babies and she is not eating anything else except hay. I don't have any hay with me...

Aug 25, 2020 by Anushri Bhattacharyya

Package not delivered (Delhivery) ^Open

I placed an order with the e-commerce site called Bonkers corner and they put the delivery through Delhivery. I was given a code to give to the delivery man but he never came and the website showed that the parcel had been delivered. I contacte...

Aug 25, 2020 by ANUKRITI YADAV

Package not Delivered due to poor handling by FedEx with Mumbai Customs (Fedex India) ^Open

My parcel was expected to deliver from USA to Mumbai on Monday **th August ****. It has arrived in Mumbai on Sunday August **th ****. I had given my authorization to FedEx for custom clearance on Friday August ** itself to ronald.pereira@fedex....

Aug 25, 2020 by Nirav Lodaya

Courier parcel undelivered (Delhivery Pvt Ltd ) ^Open

My parcel was sent from Ludhiana ** days back and Delhivery courier services are not delivering my parcel and not providing contact details for me to pick it up also. It is the worst customer service...

Aug 25, 2020 by Ganesh Prasad

All damaged goods recived with late delivery (Kuber Logistics Packers Movers pvt Ltd ) ^Open

On */**/**** they collected my goods from palava city Mumbai to relocate my good , it was supposed to be delivered in kolkata ****** poddar vihar complex , for which they gave the commitment of approx **-**days. After ** days when I started enq...

Aug 25, 2020 by Ankit Chowdhury

Courier Personal Items not delivered (gatikwe) ^Closed

My package from Bangalore to Kolkata was given to another courier service on **th July by the name of MS Packers and Movers who in turn handed over my consignment to Gatikwe courier with a delay of * days. Post that gatikwe assured delivery by ...

Aug 17, 2020 by Garima Garg

Ping not delivered as promise (aa entertainment Pvt ltd) ^Closed

So, I have taken internet connection with my local operator to play multiple games. and i told him that i need low ping on my internet connection but the ping is high from their side because they are not installing another machine that helps to...

Aug 17, 2020 by MD NAWAZISH AHMAD

Package not delivered and says delivered (Ecom Express) ^Closed

Package says delivered but it's not... And they not replying and site says delivered...

Aug 17, 2020 by Sumit Chhabra

Refuswd doorstep delhivery and abused (Delhivery) ^Closed

Your delivery person not only refused to deliver my percell but also abused me. He wants me to collect the percell **km away from my home. When i argue that you are supposed to deliver my percell doorstep. He abused me and cut the call then bl...

Aug 16, 2020 by Sanjay patra

Don t delivery last 28 hour (Delivery com) ^Closed

Reach **th August *.** am at destination . But don't delivery. ** am **th August .I'm harassment This service . Delivery service Bad service Don't properly service. Very Bad service ...

Aug 16, 2020 by Kishore Chandra Mahanta

Package not delivered (Delivery Courier Service) ^Closed

Our parcel was booked from Surat to Vijayawada, on **th July ****. It reached Vijayawada on **th July ****. From them no call from then. Every time changing status that customer rescheduling or customer not available. Please find the tracking d...

Aug 15, 2020 by Sivasateesh kumar A

Damages and delay in consignment (gatikwe) ^Closed

I booked my Royal Enfield (value *.**Lakh) via gatikwe gurgaon on *aug****. They charged me ****INR for courier and *** extra for packing. First of all *. The bike dispatched after * days of booking means on ** aug **** *. No one gives ...

Aug 15, 2020 by Avant M

Package not delivered and used filthy language (E Com Express) ^Closed

If I go to this com express courier office and ask you why you are with me, the whores are telling me why I turned to the consumer forum against you....

Aug 15, 2020 by SHIVARAM KISTA GOUD

Packged not delivered (Spoton Courier) ^Closed

Recently I got transfer from Kolkata to Bangalore. So for my transfer I have given my scooty to spoton Courier service on **st july ****. and same when I tracked my order it is Bangalore for * days in their Godown but nobody has contacted so fa...

Aug 15, 2020 by Niskriti Dewan

Bulk parcel stolen by courier company (Uday Enterprises) ^Closed

I had handed over some bulk parcels to courier company and they have stolen all my parcels giving me fake tracking id...

Aug 15, 2020 by Sonal Agarwal

Package not delivered (Delhivery) ^Closed

Product was supposed to be delivered on *th, not yet delivered. Have email them with out any resolution....

Aug 14, 2020 by Mrunalini Negi

Package not delivered (Trackon) ^Closed

I was supposed to receive a package which contained additional fabric to work on designs but the courier took **+ days and still counting. I haven't received my parcel yet and I have lost order because of this. I want to legally sue Tra...

Aug 14, 2020 by Abhay singh

Pan card not delievered (Velex logistics pvt ltd) ^Closed

My new pan card has been despacted on ** july ****, by nsdl through velex pvt.ltd.courier vide air way no. ***********. But it is not delivered yet at my address E-** A.c nagar ,neelam bata road. As it is a vital document please resolve my com...

Aug 13, 2020 by Natasha

Package dissapeared (Delhivery) ^Closed

Shipment was picked up on **th of July, has not been delivered and no response from the courier, no customer support at all. ...

Aug 13, 2020 by Kabir Wadhwa

My parcel shows returned to shipper but the office is not giving it to me (Professional Courier) ^Closed

my parcel was in transit for more then ** days been trying to get it back but the shopkeeper is not giving it back . tracking number DEL*********. Shop keepr name pintu. his number is +** ***** *****...

Aug 12, 2020 by pratiksha khandelwal

Package not delivered (Trackon Courier) ^Closed

My courier was taken from Rudrapur on **july,uttarakhand .It was to be delivered to Mangalore Karnataka.it was carrying rakhi. Today it is **aug.my package not delivered to the address.highly disappointed.my courier no.**********....

Aug 11, 2020 by Poonam Srivastava

I did not order this airpods (BULE DART) ^Closed

I did not order this phone,and this airpods very damaged. ...

Aug 11, 2020 by Mathavan Thangarasu

Professional Couriers are showing wrong delivery status (Professional Courier) ^Closed

Booked parcel on **th July **** from Mumbai professional Courier are showing status as delivered on *th of August but the parcel is not received yet ...

Aug 11, 2020 by Divya Jain

Courier not recived (Akash Ganga Courier Limited) ^Closed

Courier not recived eeven i called many times yet no reaponse and even they dont recive calls and even they dont sent any msg regarding courier status...

Aug 07, 2020 by Pallav kumar

Package returned without any intimation (Delhivery courier) ^Closed

I have ordered Tshirt from TKameez online on **-**-**** and it was supposed to deliver by *th August through Delhivery courier but it has not been delivered yet. While tracking my order it is showing that order is cancelled by the customer. Let...

Aug 07, 2020 by Jagdish Vaddepalli