Postal Complaints
Postal service is considered to be one of most cheapest modes of communication. Postal services in India have rapidly grown over the last few decades. India is a country with the largest network of post offices with its number being more than 1.55 lac’s as recorded in May 2008. There are more than 20 types of postal services with the most common being registered or speed post. Even though it is considered one of the safest means of communication, lapses have been seen over the past few years with various posts getting lost somewhere and not reaching its destination. In most of the cases it has been seen that the delivery boy has been at fault. So what can you do if you too are worried about the services offered by the post office or believe that they are not doing the work wholeheartedly and as a result you are recievng the documents late or sometimes not even receiving them? Let’s discuss the various ways in which we can file a complaint against the post office or the postman. Firstly you try to contact the customer care number of the Indian Post Office (1800 266 6868). Many complaints are resolved at this stage only as they value the customer satisfaction. Secondly go to pgportal.gov.in (Public grievance portal) and get yourself registered. Now click on lodge public grievance and then enter all your details correctly and select the department which you want to complaint against. Public grievance portal is an initiative started by the Central Government for addressing the grievances of general public. If you have any complaint regarding the behavior of the employees of the post office, you should contact the Post Master in charge. You can even call the superintendent under whose jurisdiction the Post Office falls and express your dissatisfaction regarding the services of the Post Office. Moreover, if the complaint is still not settled at this stage, then the consumer can approach the Chief Postmaster General of the respective area. The address of the Chief Postmaster General are provided here : https://www.indiapost.gov.in/VAS/Pages/CustomerSupport/Guidelines-on-Complaints.aspx
Moreover there are many online portals/consumer forums which help you in resolving the postal complaints such as Voxya which provides legal help and helps in sending the legal notice to the Post Office addressing the issue. We generally receive about 100s of postal complaints every month.
Booked Items not delivered and Insurance docs not received even after paid for the same (DRS DILIP Roadlines Pvt Limited (An Associate of DRS Logistics Pvt Ltd Agarwal Packers & Movers)) Open
Short supply of * no from booked ** items & non-doing goods insurance even after collecting money for goods shifting from Nagpur to Vizag....
Jun 03, 2019 by SRINIVASA RAO.D
Package not delivered for 2 weeks (Fed Ex) Closed
I am supposed to get my package on **th May till date not delivered by FedEx team. Daily calling them repeating the same story again and again but no use. How very irresponsible to customers just saying a simple sentence our team following. Til...
Jun 02, 2019 by Preg
The company is not responding and delivering the product (The Professional Couriers) Open
I have sent the consignment on **/*/**** from New Delhi Okhla to New Delhi Okhla. It was really urgent that my client is to leave on *nd June ****. They are holding the product without any reason and when we tried to call them they are giving t...
Jun 02, 2019 by Ashrafi Shaheen
Breakages /damages and short items (Aggarwal Movers And Packers Thane) Open
I had shifted permanently from Mumbai to Dehradun. My personal belongings were dispatched through Aggarwal Movers and Packers, Thane who had taken Transit coverage for me from Liberty Insurance, Mumbai. The consignment reached Dehradun after a...
Jun 02, 2019 by ROHIT OHRI
Package not yet delivered (Ecom Express) Open
Ecom express this was not expected from you. I got the information from one of the online site named "Jeeves" that they have shipped my parcel via EcomExpress with AWB NO. **********. They shipped it on **th May'** and it took almost * days to ...
May 31, 2019 by Jugal kishor sahoo
Puppy wasn’t delivered (Met global logistics private limited) Open
I was told the puppy will be transported by the agency met global logistics. I paid for the transportation fees of the puppy. They told me it is in healthy and good condition and will be delivered by evening. Later they kept asking me money for...
May 31, 2019 by Nathan
Packages not delivered and money not refunded (Agarwal Packers and Movers) Open
Our luggage was packed and was to be dispatched on **th May **** on urgent basis but was not dispatched until next * week. After waiting for our packages for almost * weeks we went to the firm and asked about our packages which were not been di...
May 30, 2019 by Namit Shah
Looted with worst service (Trackon Couriers Pvt Ltd) Open
Consignment Number: ********** On **th may I sent the courier by paying *** Rs from greater Noida to Chhatarpur MP. On **th evening, it was delivered to the receiver with the extra bill *** Rs. They are saying it the delivery charge. Mobile nu...
May 30, 2019 by Amit nigam
Packages not delivered and money not refunded (Agarwal Packers and Movers) Open
The package dispatched for Jabalpur on **th May **** on urgent basis but it's not dispatched till next * weeks. After waiting for another one week for our package we found that they still not dispatched. We asked the firm to return our package...
May 29, 2019 by Namit Shah
Package lost and delivered beyond 25 days (fedex international) Open
We are writing this mail with deep anguish, anger and pain. The negligence and mishandling of our shipment by FedEx have not only resulted in huge financial loss and loss of goodwill for us but also resulted in a serious mental setback for us. ...
May 29, 2019 by VAIBHAV DAS
Website:http://agarwalmovergroup.co.in/ phone no collected more money as insurance premium fraud (Agarwal Movers Group) Open
Website: http://agarwalmovergroup.co.in/ Phone no: ********** Collected more money as insurance premium, fraudulent damage for household items and didn't deliver the items in time ( Insurance premium collected from me *****/- actual paid ***...
May 28, 2019 by Vinod kumar jama
Goods missing from package (Shree Maruti Courier) Open
I used the service of Shree Maruti courier. I sent some goods to U.P. The package value was *,**,***/-. They stole or missed one unit from * units which I have sent in a box. The initial weight was *.* kg but the client received *.* kg. They ...
May 28, 2019 by Ankit Jain
Package not delivered (Profesional Courier) Open
I booked one parcel on ** May **** morning at bc road professional courier office containing tracking number BEC******. Till I did not receive this package. Communicated with booking office and Bangalore general manager but no one responding an...
May 27, 2019 by Ganesha
Credit card not delivered (Delhivery) Open
I have received a message from Delhivery (probably a courier company) on **.*.**** at **.** am that my credit has been delivered to me. This was fabricated and wrong information as neither I was contacted nor my credit card delivered to me. I ...
May 27, 2019 by Kamal Ram Meena
Package not delivered (Mahabali Express Pvt Ltd) Open
Package not delivered since it was booked to courier on ** Apr ** but there is no report of the box which I couriered. We have a full doubt that courier company has stolen the product. It is already nearing one month. There is no response from ...
May 26, 2019 by Himanshu
Package not delivered (Blue Dart Courier) Open
Mera April aur May ka item kisi aur ko de diya gya aur delivery status dikha rhe hai delivered. Customer care bhi yhi bol rha hai ki aap ka item delivered ho chuka hai....
May 25, 2019 by Suman surendra chaurasiya
My Order not delivered (The Professional Couriers) Open
My order not delivered to my address. I get calls from Panruti courier service they say they didn't deliver to that address and say it is not deliverable. But in professional courier website, ****** pin code is deliverable village name Oraiyur....
May 23, 2019 by Prabhu k
Damaged shipment got (Gati Kwe) Open
This is regarding the damage and loss of my goods (docket no. *********) in the hands of Gati Courier Services. I hired them on *th March **** to send two hardwood boxes (not plywood) and a wooden temple from Karimganj, Assam to Pune, Maharasht...
May 20, 2019 by Mahua Chakrabarthy
Refund not given (Overnight Express) Open
On **/**/****, I have seen an ad in OLX for mobile there was for Rs. *****. I called in the afternoon to the person. He spoke in Hindi and said he is in army works in Amritsar airport in passport checking department. He sent bike photos, his pa...
May 20, 2019 by Hans Raj Singh
Courier not delivered (First Flight Courier Service) Open
It has been more than one week since we made a courier within Chennai and the courier has not reached the customer yet. All the customer service phone numbers of flight couriers are not attended by anyone both locally and regionally. When we we...
May 19, 2019 by B SUGUNADAYABARAN
