File a Consumer complaint against Ecom Express
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Ecom Express
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ecom Express?
If you are not satisfied with Ecom Express, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ecom Express and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ecom Express
But before filing a complaint, you should
a. Contact the customer support of Ecom Express first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Ecom Express - Do not return money Awaiting Details
Your dilvery boy said to me that he doesn't have change rupee and consist me that he will return my money after dilvery of two packets in my area and he cheat me...
Nov 25, 2021 by Aditya Pratap Singh
product initiated for return..but not come for pickup yet....no repsond while calling...i need to get back defective product that is initiated for return by ecom express...
Nov 25, 2021 by sreeja karthikeyan
Ecom Express - Package marked delivered but not received Awaiting Details
Didn't receive product. Product marked as delivered. Delivery agent not contactable....
Nov 22, 2021 by Nidhi Singh
Ecom Express - Pick up complicated but it canceled the awb number also refund cancelled Awaiting Details
Dear sir, I'm miss Subhashree swain i have ordered a parcel from meesho and due to quality issue i was put return option which awb number is **********..i was returned the product ** October one of ecom express delivery egent Mr. Bikash rout bu...
Nov 19, 2021 by Subhashree swain
Ecom Express - Courier boy doing fraud manipulating price of the item Awaiting Details
Courier boy doing fraud with the customer.....they manipulate with Bill and take more price for the item ...
Nov 17, 2021 by Abhinash lakda
Ecom Express - Package not delivered Awaiting Details
Sir I placed an order on **/**/****.but i can't receive my product. Ecom express executives says the bags not opend and it will take * days or * days or more. My product is urgent and emergency. What will i do...
Nov 12, 2021 by Erla nageswararao
Ecom Express - MISBEHAVING AND UTTERLY DISRESPECTFUL TO SENIOR CITIZEN COMPLAINT FOR DELIVERY MAN Awaiting Details
AWB No. - **********. My mother had fell victim to a disrespectful and misbehaving delivery boy from Ecom Express. When told to climb a set of stairs to second floor of building since no one but my diabetic and hypertension patient mother was t...
Nov 11, 2021 by Bitan Saha
Ecom Express - Package not diliverd Offered Resolution
Awb no. ********** I had my order on ** october via mark and spencer, but my order not reached yet . I contact several times of ecom customer executive and they dont give me a proper reason.I gone to the delivery center of my city the manager...
Nov 09, 2021 by Krishna singh
Ecom Express - Delivery boy refused to doorstep delivery Open
Delivery boy is refusing to give door step delivery, Out for delivery from *nd November **** but my order has not been delivered to me yet,I have also called many times in ecom express and complained but till now no action has been taken. My ad...
Nov 06, 2021 by Akil Ali Sayyad
Ecom Express - Parcel not delivered Awaiting Details
Dear Sir, I am a seller, I have shipped a parcel on **th October through Ecom express. The estimated delivery date was **th October, but my shipment was not delivered, as it shows in transit and then I made a complaint on Ecom express. today ...
Nov 05, 2021 by Shafayat Ahmad
Ecom Express - Package not delivered Awaiting Details
My parcel had arrived at delivery center but they didn't call me to collect the order....
Nov 04, 2021 by Aamir khan
Ecom Express - PACKAGES NOT PICKED UP BY ECOM CAUSING ME HUGE LOSS Awaiting Details
ECOM Pickup AWB numbers were generated for my nearly *** packages but no one from ECOM came for pickup. Raised complaints regarding this but they reply falsely stating that 'Pickup attempted but package was not ready'. Because of this unproff...
Nov 01, 2021 by Sundar
Ecom Express - Ecom express Package not delivered Closed
I had ordered from Cilory on **th October **** and the order was supposed to be delivered by Ecom Express. It was a prepaid order (AWB: **********) and the delivery date was **th October ****. However, on **th I received a notification on my ph...
Oct 31, 2021 by Abhilasha Yadav
Ecom Express - Delay in Delivery and update Awaiting Details
My tracking number is ********** it is shipped on** October **** from Jaipur by Ecom express .And the promise delivery date is ** October.But not update and still my shipment is in jaipur...
Oct 28, 2021 by CHANDAN RAJ SAWACHNT
Ecom Express - Package not delivered Closed
Why is my package with AWB no. ********** not yet delivered ? ...
Oct 27, 2021 by Anju khundrakpam
Ecom Express - Package not picked up Awaiting Details
My order was supposed to be picked up the very next day I got an order on my seller account. But Ecom express didn't pick up instead they fetch the input that my order was not ready to pick up. I lost my order due to Ecom express followed by fi...
Oct 27, 2021 by Suman Roy
Ecom Express - Package not delivered Closed
Package not received, but status in e-commerce shows customer not available in premises, false statement updated, deliver package in one day or refund amount....
Oct 27, 2021 by Jasmine Faisha
Ecom Express - Return pick up not done twice Closed
Hi. I have raised a complaint on warranty of fire bolt. It given awb to ecom. * times. I have follwed up with ecom on regularly and raised internal complaints. But not picked till now....
Oct 27, 2021 by Naresh
Ecom Express - Package not Delivered Awaiting Details
I see the status on Ecom Portal that package is not delivered due to absence of Customer on their address whereas i didn't received any call from delivery guy neither he reached to my home because i was at home when i received expected date of ...
Oct 26, 2021 by Ashish Gundkal
Ecom Express - Pacakage not delivered Closed
My package with AWB number is not delivered to me since this time. It is on the delivery center but no delivery since this day. Its been many days I am waiting...
Oct 26, 2021 by Reji M
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Questions about Ecom Express
Ask questions about Ecom Express and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Ecom Express?
contact +91-8826398220
What is Ecom Express office address?
Ambience Tower II, Ambience Island, 10th Floor Gurgaon, 122002
What is Ecom Express customer care email?
sales@ecomexpress.in
Where to find Ecom Express discount coupons?
Who is the Owner / CEO of Ecom Express?
T.A. Krishnan - Co-Founder & Chief Executive Officer - Ecom Express Private Limited
Customer Care Number Of Ecom Express
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