File consumer complaint against Ecom Express at Voxya.com

Ecom Express - No attempted delivery yet order status undelivered ^Open

I ordered a RCB jersey worth **** from their official website. Ecom Express courier service had to deliver it. I haven't received any package and they are claiming they have delivered it. When I called them they told they will resolve in ** hrs...

Apr 09, 2021 by S Chaman

I had ordered a shipment from Bewakoof and the courier partner did not even attempt the delivery instead just kept updating the status as undelivered. What sort of customer service is this? AWB ********** Absolutely callous and irresponsible. ...

Apr 07, 2021 by Sanchari Mukhopadhyay

Ecom Express - Paccage reached but did not delivered me at my location and did not contacted me ^Open

The parcel reached on my city * days left but did not delivered me ...

Apr 05, 2021 by Aranya adak

Ecom Express - Ecom exprees delivrry people refused my order without and intimation ^Open

I ORDERED A dress WHICH SHOWED DELIVERABLE TO MY ADDRESS AND THE PACKAGE WAS SEND THROUGH ECOM EXPRESS. THE ECOM EXPRESS REFUSED DELIVERY TO MY ADDRESS AND AGREED TO COME A PLACE WHERE THEY DELIVER BUT WITHOUT INFORMING ME HE RETURNED THE PROD...

Apr 05, 2021 by Nayana

I ORDERED A BOOK WHICH SHOWED DELIVERABLE TO MY ADDRESS AND THE PACKAGE WAS SEND THROUGH ECOM EXPRESS. THE ECOM EXPRESS REFUSED DELIVERY TO MY ADDRESS AND AGREED TO COME A PLACE WHERE THEY DELIVER BUT WITHOUT INFORMING ME HE RETURNED THE PRODU...

Mar 18, 2021 by PARAMESWARAN A B

I have ordered a guitar from bajao.com and ecom express refuses to deliver at my house. And they are just giving updates that the product is out for delivery but address is wrong. So they are directly ignored my order. And after calling many ti...

Mar 14, 2021 by Ashish Patle

Ecom Express - Refund ^Closed

Return order but refund not get yet my order no is*********...

Feb 26, 2021 by Monupunm

They have been telling me since ** feb **** that they have rescheduled my order and it will reach me but it never reaches.. It has caused me extreme mental trauma and waste of my time... Kindly take strict against them and provide me compensati...

Feb 23, 2021 by Sonam meena

Ecom Express - Mobile Delivery kept on hold ^Closed

From Paytm I have ordered mobile with order id *********** on **Jan. Order was shipped through Ecom Express with tracking id: ********* It's already ** days crossed and I haven't received my order yet. Delivery related details also not showi...

Feb 13, 2021 by Surya Vamshi

I was suppose to recieve a parcel by **th January. Its been ** days and I have done multiple followups but there is no update from them at all. They keep telling me that they will deliver it the next day but the next day never comes ...

Feb 08, 2021 by Gaurav Bhuyan

The delivery date was *nd feb but till today it has not arrived. I have called them many times but they say there are some issues and gave me their delivery persons number. I even called him but he used to say i will deliver it mam don't worry ...

Feb 06, 2021 by Khushi Patil

Ecom Express - Parcel un delivered ^Closed

AWM-********** ... I didn't get intimation on delivery from delivery guy and it shows shipment un-delivered cannot be delivered.. Its been ** days since i placed my order and i have been weighting for over *days. Parcel came out to delivery on...

Feb 05, 2021 by Vasanth

Ecom Express - Extra Money did not refund ^Closed

I ordered medicine through medlife and the order will come through ecom express ,the delivery boy come and I give money through Google pay but transaction not done properly and again he told me to give money through phone pay , I give him throu...

Jan 23, 2021 by Manoj Kumar Gupta

Ecom Express - FRAUD PARCEL ^Open

SOME ONE NAMED MAYA HAS HAS ORDERED A AND AN PARCEL WAS SENT TO ME I PICKED IT UP UNKNOWINGLY NOW WHEN I WANT TO RETURN ITS NOT POSSIBLE DESTINATION CODE MH/AUH/CKL/RETURN CODE ******,***** ...

Jan 21, 2021 by SANJAY INGLE

Ecom Express - Delivery boy picked but they said no ^Open

Customer doesn't want product so they want to return the product I requested to return product. Ecom express delivery boy take product but another delivery boy said no Again I reinitiated the request, one of delivery boy came and ask produc...

Jan 20, 2021 by Dudi sai niharika

I have ordered some products from smytten on **.**.**** and the tendative date of delivery is shown as **.**.**.Today morning I got a message from ecom express saying that it was ready for delivery.Then I got a call from delivery boy but it was...

Jan 17, 2021 by Nimya Anand C S

Ecom Express - Rude delivery agent ^Open

I actually ordered a saree and kept it as cash on delivery.. due to some issues the delivery address was changed because of some technical issues. So I informed one of the delivery executive who stays near our home to get it back once he return...

Jan 15, 2021 by Swathi Thenneti

Ecom Express - Intentionally not delivered to given address Refused to deliver at doorstep ^Open

I have ordered a dress online..they have sent through ecom Express ********** Parcel reached Hyderabad on *nd January.. But till date they did not delivered my parcel...everyday I call customer care and speak with them..everyone say one senten...

Jan 12, 2021 by Kavitha Sree

Ecom Express - Ordered item not delivered ^Closed

i have ordered one fashion jewellary necles set of *** rupees on **th december and got the message form eco express that you will get the item on **th december. I was waiting for the delivery but i did not received the product but received the ...

Jan 07, 2021 by A. Praveenkumar

Ecom Express - Package not received ^Closed

ordered products from smytten on ** Dec **** and it was dispatched through ECOM EXPRESS on ** Dec **** those products reach to deliver center,the delivery boy refused to deliver the product at given address. AWB NO. is **********. Now its ...

Jan 06, 2021 by Shivani Jindal

I ordered * products in Flipkart on ** Dec **** and both dispatched through ECOM EXPRESS on ** Dec **** those products reach to deliver center ** Dec and ** Dec then the delivery boy refused to deliver the product at given address. AWB NO. are...

Jan 02, 2021 by Hosalli Allappa

Ecom Express - Package picked up but not refunded ^Open

I returned an order from myntra.It was picked up by ecom on **nov,**** from badli delhi ****** for refund. Executive partner didnt give any receipt of pickup. Though i have recovered CCTV footage of the area where he comes and picks up. I re...

Dec 23, 2020 by Sachin kaushik

Ecom Express - Pickup complete but not updated ^Open

Pickup awb no. ********* is pickuped by a pickup boy named jaffar on **th december but till now he not update this pickup. Due to this i didnot get refund of rs ***. Please resolve this issue as soon as possible....

Dec 22, 2020 by SHAUTYA SUMAN

Ecom Express - Shipment is not delivered ^Open

This is mail regarding shipment were not received by ECOM express but as per tracking it is delivered, following are the order details, ORDER NUMBER: ******** TRACKING NUMBER:********** On the date of delivery I have received the online ca...

Dec 18, 2020 by Abhi Bhosale

Ecom Express - Package not delivered to right address ^Closed

Ecom was supposed to deliver shoes that I ordered on aldo website. Ecom delivery person called and said he is leaving my box with guard and took OTP. Have been calling them repeatedly and they are not attending to my complaint. The pod ha...

Dec 12, 2020 by Amisha Singal

Ecom Express - Kya bewakufi hai return ke liye dala hua hai bt return ke liye koi aata nai hai khud se hi return ca ^Closed

My parcel is not delivered kitne din ho gye pagal bnate Huey roj bolte h Kl kr dege or Aata hi nhi h kya Natak h yrrr...

Nov 29, 2020 by Kanika Chauhan

Mera order agar kal ke kal hi return nai hua to pure proof ke sath ecom ke against consumer forum me complain dal dungi...don't take it easy...this is ur *nd tym bt pick up My return...this tym I'm not let go u...********* my order id...

Nov 27, 2020 by Purnima

Ecom Express - Medicines undelivered ^Closed

No status update since **th nov.. They are not delivering my medicines.. I don't have any medicines to eat.. Damage to my health and peace of mind. ...

Nov 26, 2020 by Kundan kumar

Ecom Express - I made a return request of my bewakoof order ^Closed

my order no is - ******** I made return request for * items that i ordered from bewakoof . but later decided to only return one item . i told the person who came for the pickup that i only wanted to return one t-shirt . but he did not update...

Nov 22, 2020 by subrato roy

Ecom Express - MY ITEM WAS NOT DELIVERED BUT THE DELIVERY WEBSITE SHOWING THE ITEM WAS DELIVERED ^Closed

I placed an order in Reliance Digital website on **rd September, **** and the item details are : Jbl T***BLK Wired earphone, black Mrp : *** and it was couriered by Ecom express vide Awb no : ********** and the item was not delivered to me til...

Nov 16, 2020 by K SRINIVASARAO

Ecom Express - Package not to deliver as per order ^{Awaiting Details}

Sir my order is combo of * casual thick shirt-M.but as per my order product not delivered,delivered product is very poor & in * shirt piece * T-shirt is delivered.So that I want to refund My Amount as soon as possible....

Nov 14, 2020 by Mr.Sunil Dhikar

Ecom Express - Package not delivered to customer but status comes as delivered ^{Awaiting Details}

The product was shown delivered but the customers didn't receive the product, after calling the customer care number also no information was given or the product wasn't yet received, nearly one month struggling with this issue, I am loading the...

Nov 12, 2020 by Visalakshi

Ecom Express - Package not deliver on time ^{Awaiting Details}

Package already arrived on coriore at Didwana through ecom. They doing self region for not deliver.this is too much sir bcoz of customer facing problem. Not on time delivery....

Nov 11, 2020 by Salim khan

Ecom Express - Product not delivered ^Closed

I have ordered the Turk by khadim's Men's Brown Outdoor safari trekking and hiking boots from the Amazon Website. ordered Date: ** th Oct **** Order I'd: ***-*******-*******. The Order Shipment through the ECom Express.The Order Status Shows th...

Nov 10, 2020 by MadhavaRao

Ecom Express - Not deliverd my packet ^Closed

I order a wristwatch from TATACLIq but Ecom Express not deliverd my packet not only that they are lying with me.I have contact with them severl tine biti they could not help....

Nov 10, 2020 by Partha Sarathi Sain

Ecom Express - Handled ill mannered by the delivery person ^Closed

My item is brought to me when I was not at my place and i told them to keep it in the office. The next day i went to them to get the package and then they told me that they cannot find the package for me. Again the next day i went to the delive...

Nov 09, 2020 by Aadesh Biswakarma

Ecom Express - Didn t delivered my parcel and updated it as delivered ^Closed

My package was to be delivered on **th October but it wasn't delivered and I received a message as product being delivered. I've complained in customer service and they told to resolve this matter in ** hours but they didn't. In one week I've c...

Nov 03, 2020 by Babli Rehana Parbeen

Ecom Express - Order not delivered ^Closed

I ordered a book from Amazon which is shipped through ecom courier. From last * days status is showing out for delivery and at the end status was updated that customer was not available. Tracking number: ********** Please log a complain again...

Nov 03, 2020 by Chhannoo Lal Verma

Ecom Express - I didn t get the product but it is showing delivered ^Closed

I ordered a product and and it has to be delivered on **th of September but till now(**th oct) I didn't get it. It is showing delivered but no. I have called customer care n number of times but no use. They keep on asking * days time every time...

Oct 30, 2020 by Annapurna

Ecom Express - Not received the order but the status shows delivered ^Closed

I didn't get the parcel the Awb no is **********. The status shows delivered.but i didn't get the order the delivery agent called and asked my number after that the status changed to delivered. When i tried to call back the delivery agent the c...

Oct 30, 2020 by Shahina T S

Ecom Express - Product not being delivered ^Closed

This package belonger to a order from my shop. I am a reseller on Glowroad. The package shows still in transit. It was to be delivered on the **th itself but till today it has not been delivered. I request you to deliver the package as soon as ...

Oct 29, 2020 by Manisha Chetia

Ecom Express - Ecom Express Product delivery not marked as delivered ^Closed

Tracking ID **********. I ordered product in flipkart. Product delivered by Ecom. But i received msg like ACTION REQUIRED! The delivery attempt for your shipment with Tracking ID ********** has failed. To confirm delivery or to cancel th...

Oct 18, 2020 by Magudesh

Ecom Express - Order not delivered ^Closed

I ordered from Amazon via ecom express . I received the call from ecom express delivery person he said I can't deliver your parcel due to the address is not under ecom express. I called both customer care Amazon and ecom express customer serv...

Oct 17, 2020 by Shakur surve

Ecom Express - Delay in delivering the package ^Closed

Awb: ********* The shipment order was placed made on oct ** for return pickup from nagpur to pune hub of oneassist Shipment was picked up on oct **th, and the shipment is still in trnasit as on oct **. As per latest tracking update ...

Oct 15, 2020 by Vivek shegaonkar

Ecom Express - Package delivered but not mentioned as delivered ^Closed

I ordered product in flipkart. It was delivered by Ecom on **th. But Accidently cancel the product in flipkart. I got the Product by Ecom. But the Ecom delivery boy asking the product. Please return the product. Since no delivery updated in ...

Oct 13, 2020 by Magudesh

Ecom Express - Package not delivered and reflecting delivered ^Closed

Hi, I have ordered chinos from Amazon on ** Sept ****, which was supposed to deliver at my address on **th Sept. It was a prepaid order and order ID-***-*******-*******. The delivery partner was Ecom express for this order and tracking ID-***...

Oct 13, 2020 by Ashish

Ecom Express - Ecom express delivered us waste wire mesh we never ordered and took Rs 683 ^Closed

AWB - ********** They are stating the lord not deliver our package as it has been locked. I have been calling them for more than * days and everyone gives a different response. ...

Oct 12, 2020 by Adele Johnson

Ecom Express - Pickup complaint ^Open

i placed a return request *nd timeon myntra. ecom express pickup executive doesn't call me once. but i received a message of pickup failed everytime...

Oct 08, 2020 by Manpreet kaur

Ecom Express - Package nor being delivered ^Closed

This is the *th order that is not being delivered by Ecom express. Every time I try reaching them they keep disconnecting my call. No resolution in spite of contacting them multiple times....

Oct 06, 2020 by Nithin Sreeroop. A

Ecom express Personal send us some message regarding parcel which we never ordered. through AWB no.**********. as asked us to pay for Rs. ***/- they also called us from no. ***********. We delivered the parcel in our office and took Rs. ***/-...

Oct 05, 2020 by Pradeep Jain

Ecom Express - Package not delivered but shows as delivered with some wrong signature ^Closed

I have ordered a phone for my sisters birthday in sept **th and its been ** days and still my package is not delivered . i contacted to my seller in Karnataka he said he have mailed the company for the status of the package but he said there is...

Oct 02, 2020 by owais shaikh

I have ordered medicine in medlife and they sent the medicine via ecom express and in the app it shows as delivered and when i contacted them they showed the proof of delivery from ecom express claiming it is delivered even though it wasn't and...

Oct 02, 2020 by Shivarudhra N

I ordered some masks from Allen Solley and the same were to be delivered on **th Sept. The Ecom executive called me on **th evening and requested in the order could be delivered next day as he was stuck in traffic. I said it was ok. I waited fo...

Sep 30, 2020 by Anjali Dhotre

Ecom Express - Package not delivered and deliverer told he will not deliver my item to my address and he told me i ^Open

I was supposed to receive my order on **rd september,the delivery agency just contacted me once and I couldnt answer the call.. I called back immediately and the number was not reachable, waited for * days- no response, so contacted ecom expres...

Sep 28, 2020 by Blessina P

I am a person who have been purchasing items from online and getting delivered to my home address even during the pandemic. But when I ordered a pull up bar item from Amazon, the item reached to the courier service near my locality and was out ...

Sep 24, 2020 by Muhammed Pk

Ecom Express - Unable to return a product that is different from what i ordered ^Open

My order with tracking ID ********** shows delivered but I didn't get it. I didn't get any calls from the courier or my neighbors didn't get the package either. I have already complained multiple times to ecom but there has been no response fro...

Sep 24, 2020 by Rehana

Ecom Express - This company is a big fraud ^Closed

I ordered some medicine from *mg and it was supposed to deliver in District and Session court Padrauna, Gorakhpur. Address is well known place in while District so no one can say address in not traceable. The day when packet recieved to courier...

Sep 22, 2020 by Akhtar Ansari

I had ordered a ladies top, but I got a men tshirt delivered. Since then I am trying to return the product by filing complaint stating that the product I received is different. But still they are not picking it. The ecom express boy comes to pi...

Sep 18, 2020 by Ananya

Ecom Express - Package not delivered saying internal issue ^Closed

Ecom Express is a fraud courier service. They take shipments and won't deliver and won't answer your calls. I lost **k money with this fraud company. Go to hell guys....

Sep 14, 2020 by Vishwanth reddy

Ecom Express - Item not delivered ^Closed

Hi The delivery boy reached upto ***mtrs close to my address and went bak saying they dont deliver to my pincode. He called me until he reached close to my delivery address and asked to to wait infront of my gate. Aftr waiting for quite a fe...

Sep 14, 2020 by ALPHA

Ecom Express - My AWD no i have not received the package yet it is almost two days and the package is in delivery c ^Closed

My order having AWB no ********** is showing delivered status but it has not been delivered yet. It took so many days to deliver the parcel and at last they are doing fraud. It was a RTO product and request has been sent on *th august only. Sin...

Sep 02, 2020 by Umme Habiba

My AWD no ********** i have not received the package yet it is almost two days and the package is in delivery center... ...

Aug 22, 2020 by VYSHNAV P P

Ecom Express - Package not delivered and says delivered ^Closed

Package says delivered but it's not... And they not replying and site says delivered...

Aug 17, 2020 by Sumit Chhabra

My AWD no ********** i have not received the package yet it is almost one month and the package is in delivery center...

Jul 29, 2020 by Nazar

Ecom Express - Package not delivered to customer ^Closed

AWB number- ********** The tracking site shows it is been delivered to the customer but the customer has not received it. When asked the executive who has received it they say family member how does the delivery boy know if its a family member...

Jul 28, 2020 by Invalid Number

Ecom Express - Extra charge levied by ECom Express Executive ^Closed

The delivery guy Intentionally charged Rs.*** instead of Rs.***/- from my old mother. The amount was paid by cash ..lately I realised and tried to call him again but the number was unreachable . Also I try to search ecom express customer care ...

Jul 28, 2020 by Rajesh

Ecom Express - Charged extra money ^Open

The delivery guy Intentionally charged **** extra money from me which was paid by cash and were supposed to return me the change .lately I realised and tried to call him again but the number was unreachable so, I immediately called to the Ecom...

Jul 18, 2020 by Athonlu kamei

Ecom Express - Poor quality ^Closed

Poor quality I want refund ...

Jul 10, 2020 by Latha banakar

Ecom Express - Package not delivered timely self cancelled by delivery Boy ^Open

My tracking is - ********** is not delivered but ecom express is saying that the order is delivered ...

Jul 02, 2020 by Vibhor jain

Ecom Express - Package not delivered Status say Delivered ^Closed

********** - AWB The delivery guy didn't even attempt to deliver my package. My father tried calling to the office number. But obviously no response. This is the second time this has happened. I see the status "delivered" but i have no idea t...

Jun 29, 2020 by Ashna

I had a parcel to be delivered by Ecom Express Delivery Boy, But he intentionally cancelled my delivery. And mentioned the comment thar customer is not contactable and location is not reachable. Whereas he did not call. My home is in front of t...

Jun 21, 2020 by Harish

Ecom Express - Received damaged product ^Open

I received damged product .. and box was all wet.. it was filled with water inside...

Jun 16, 2020 by Srishti Jain

Twice your delivery driver called, and twice I gave him directions without getting the product. I sent them clear instructions and told them they can find address through Google maps. It's a bit ridiculous when they frivolously tell Amazon that...

Jun 14, 2020 by Madan Mohan

Ecom Express - Delivery boy took extra 500 rs for parcel ^Closed

Ecom express delivery boy took extra *** rs for the parcel....

Jan 29, 2020 by MAHALAKSHMI K R

The courier was supposed to reach me today and courier service left at **.** pm,,, I was waiting home to receive package ,,, Bloody arrogant courier person called me and asked for address though it is available on package ,,, After clear in...

Jan 26, 2020 by Naveen

Hi, I ordered from club factory and they sent my package through ecom express. My tracking number is **********. As per the courier company they called me on ** and ** for delivery but I did not respond but I never received any call from deli...

Dec 19, 2019 by Priyanka Bansal

I ordered an item from Lulu and Sky on *th of December. Got a text saying I'll be getting it on *th of December. I didn't. And then on the *th. Still nothing. I've been calling customer care services and sending emails about this for weeks now....

Dec 14, 2019 by Sam K

I call ecom customer care but not response me and my product ordered ** day above but not delivered me...

Nov 01, 2019 by Wasim akram

Ecom Express - Package not delivered ^{Awaiting Details}

Parcel not received from ** days. We order a mobile phone from snapmint but ecom express not delivered my package. they are lying with me. when i am calling them they told me wait for ** hrs. i am still waiting from * days. i want my parcel to...

Oct 30, 2019 by Shubhangi Kishor Deshmane

On ** October I ordered a dress from club factory, with Tracking number ********** and approximate delivery date was after * days i.e ****-**-**, which the club factory did shipped according to its time but delivery partner is Ecom, since then...

Oct 26, 2019 by Payal

Ecom Express - Package not yet delivered ^Open

Ecom express this was not expected from you. I got the information from one of the online site named "Jeeves" that they have shipped my parcel via EcomExpress with AWB NO. **********. They shipped it on **th May'** and it took almost * days to ...

May 31, 2019 by Jugal kishor sahoo

Ecom Express - Wrong and substandard saree received ^Closed

I had ordered a red colour silk saree, but the saree that I have received is of an entirely different colour and extremely cheap cloth. I feel this is a fraud company and they are fooling innocent customers. The mob no ********** they have ment...

May 08, 2019 by Shashi Thapliyal

This is regarding not delivering the package by Ecom express. The package reached at the destination on time still not delivered for the next ** days and eventually went back to the company (Nykaa). This is for the second time I have experience...

Apr 27, 2019 by Shrutika Suryawanshi

I have ordered a cloth from Myntra and the shipment no is *********. Last Friday the delivery boy is denying for delivery to our place. I have made complaints to there customer care executive also. But they were also rude one executive name Mee...

Mar 26, 2019 by Anup Kumar Boro

Ecom Express - Repeated fraudulent act done by Ecom Express Courier ^Open

I have ordered honor *A mobile on *th nov. **** then thats price was ****rs But they did not deliver the package and item returned itself, no any call gotten by me. And now the price increased ****. I have also lost my * days. ...

Nov 13, 2018 by Jotram

They show my parcel as delivered but it has not been delivered yet. They have done same previously too but no action was taken against them. So I wish you to let me know what and how can I take legal action against them. Coz they are doing it r...

Nov 04, 2018 by Nikhilesh Maloo

Ecom Express - Parcel is not getting delivered ^Open

I have a parcel from Amazon which has to be home delivered by Ecom Express, But their delivery boys are asking to come somewhere else to collect the parcel giving silly excuses. The customer care centre has no support at all after complaining t...

Oct 23, 2018 by Rama Chandra Barik

Ecom Express - I didnt got my delivery but its showing delivered already ^Closed

i didnt got my delivery but its showing already delivered on **oct by e com expresss company which i have ordered by paytm mall...

Oct 16, 2018 by jeetendra kumar

Ecom Express - Identity theft by courier company ^Open

Ecom Express personnel insists on taking photographs of identity proofs of customers receiving the parcel. Customer Support says it is their company policy. A photograph of identity proof can be misused. This practice promotes identity theft. T...

Jul 24, 2018 by Ankit Kapoor

Pizza Hut - Want my refund

Hi we ordered a mobile from ecom express the price is ***** rs. at the time of order it is showing the location comer under there delivery area . After that we are getting call that please take the phone from Ashok Nagar kanpur. If they are n...

Jun 29, 2018 by Disha srivastava

Ecom Express - Identity theft by courier company ^Open

Ecom Express insists on taking photographs of identity proofs of customers receiving the parcel. A photograph of identity proof can be misused. This practice promotes identity theft. Tracking Number - *********....

May 22, 2018 by Ankit Kapoor

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