Postal complaint online - Local post office complaints

Postal Complaints

Postal service is considered to be one of most cheapest modes of communication. Postal services in India have rapidly grown over the last few decades. India is a country with the largest network of post offices with its number being more than 1.55 lac’s as recorded in May 2008. There are more than 20 types of postal services with the most common being registered or speed post. Even though it is considered one of the safest means of communication, lapses have been seen over the past few years with various posts getting lost somewhere and not reaching its destination. In most of the cases it has been seen that the delivery boy has been at fault. So what can you do if you too are worried about the services offered by the post office or believe that they are not doing the work wholeheartedly and as a result you are recievng the documents late or sometimes not even receiving them? Let’s discuss the various ways in which we can file a complaint against the post office or the postman. Firstly you try to contact the customer care number of the Indian Post Office (1800 266 6868). Many complaints are resolved at this stage only as they value the customer satisfaction. Secondly go to pgportal.gov.in (Public grievance portal) and get yourself registered. Now click on lodge public grievance and then enter all your details correctly and select the department which you want to complaint against. Public grievance portal is an initiative started by the Central Government for addressing the grievances of general public. If you have any complaint regarding the behavior of the employees of the post office, you should contact the Post Master in charge. You can even call the superintendent under whose jurisdiction the Post Office falls and express your dissatisfaction regarding the services of the Post Office. Moreover, if the complaint is still not settled at this stage, then the consumer can approach the Chief Postmaster General of the respective area. The address of the Chief Postmaster General are provided here : https://www.indiapost.gov.in/VAS/Pages/CustomerSupport/Guidelines-on-Complaints.aspx
Moreover there are many online portals/consumer forums which help you in resolving the postal complaints such as Voxya which provides legal help and helps in sending the legal notice to the Post Office addressing the issue. We generally receive about 100s of postal complaints every month.

Most Common Issue Reported for Postal Complaints

Delay in delivery

Package stuck in customs

No delivery

Item missing

Wrong delivery

Bad customer support

Wrong product was delivered

Sir I am Loknath Tripathi I serving in Indian Army Sir I booked household and goods to Reba logisti (Reba logistic pvt Ltd) ^Open

Sir I am Loknath Tripathi, Sir I booked household and goods to Reba logistic from Amritsar Punjab to Kanpur for a sum of Rs ***** and pay advance to Reba Company for a sum of Rs *****/- through person of Reba Logistic Mr Naveen in Amritsar cont...

Jun 16, 2020 by Loknath Tripathi

Parcel lost by the company On Dot Courier Express Cargo company (On Dott Express Private Limited) ^Open

We sent a courier through On Dot Courier & Express Cargo company on **.**.** with gst bill. Waybill No : ***********. Parcel was intra-city from New lajpat Rai market, Delhi, to Lajpat Nagar, Delhi. It was supposed to reach in * day. We kept r...

Jun 15, 2020 by Sahib Deol

Package not delivered (AliExpress) ^Open

I had ordered this on march **,approximately * months back,and i waited for long due to covid,the aliexpress team rejected my dispute stating it had arrived,it was a registered mode of transportation,but it had even reached india,it was going t...

Jun 13, 2020 by HARI R

Glovve com packers and movers damaged delivery items and cheated without processing claim (Glovve Packers And Movers Llp) ^Open

I have worse experience with Glovve.com and these guys are cheating people like anything. i cant even express in my words how these guys are cheating to most. Let me share my experience. In the month of March my plan was to move from Ban...

Jun 12, 2020 by Sidhartha Reddy Mandala

Package not delivered (Delhivery courier) ^Open

Dear Team, We gave shipment to delhivery on *th may however the delivery is not yet done and what we are getting is fake promises. They always say they are expediting the delivery however no action is taken everyone in delhivery is clueless ...

Jun 08, 2020 by Prashant Dongre

Package not delivered (Skyking Courier Service) ^Open

I have an Okinawa Praise Pro electric vehicle which I bought for my daily commute of ** KM (Home to office and vice versa). I have been using it for the last * months. Just before the lock-down in March my charger broke down which I have sent f...

Jun 06, 2020 by Prateek Das

Package not delivered to the receiver (The Professional Couriers) ^Open

Hi, I have sent few documents to Poland from Bangalore through professional courier. The receiver confirmed that they did not receive the package. When enquired about the same the professional courier people replied over mail with the proof ...

Jun 05, 2020 by Vinay Thammavarapu

Wrong parcel got delivered and then no update from Delhivery (Delhivery) ^Open

Hi, I arranged a delivery of my Headphones and Microphone for my Mumbai studio to Nagpur. The total cost of the equipment was around *****/-. Delhivery not only delivered the goods late but it delivered with wrong parcel. I got packets of choc...

Jun 03, 2020 by Amandeep Singh Saran

SHIPMENT NOT DELIVERED (Expresso Integrated Logistics Private Limited) ^Open

Dear Sir, We had booked two shipments on dated *Mar** through Express Integrated Logistics Pvt ltd ( B B), as per below mentioned detail, till date material has not been delivered, their response not up to mark from stating, while approached...

Jun 02, 2020 by JITENDRA PRATAP SINGH

Luggage not delivered even after 70 days (Deepak Herald logistics mumbai) ^Open

I booked luggage from Deepak herald logistics, mumbai on **st march, **** and have paid them amount in two installment for the ** items which should have been shifted within a week from mumbai to bengalore as per the committment given by sales ...

Jun 01, 2020 by Pradeep Kumar Agrawal

Package not unload and safely reacievex (Das Ghosh roadways moovers Packers) ^Open

I booked house hold items after just dial seeing review to Das & Ghosh roadways moovers Packers Rahara Kolkata. My assignment (one centre table broken) and company denied unloading so I am facing many problem and unloaded by other labour by pa...

May 31, 2020 by SANJIV KUMAR

Package of documents not delivered (DTDC Courier Lucknow ) ^Open

Booked a pkt of documents related to my business matter with DTDC courier at Khazana market, Lucknow on the **th May **** to be sent by Air to Pune. Docket receipt number D********. Paid Rs ****-/ for "Air" service. Receipt is available with ...

May 22, 2020 by CAPTAIN PRAMOD KUMAR SINGH

Package misplaced (Blue dart) ^Open

I shipped my package(House and Vehicle Keys) from Mumbai to Bengaluru on **th of May ** which was scheduled to be received by **th of May ****, but they misplaced this. Post several calls, mail follow up and twitter post they agreed and told th...

May 21, 2020 by Saumya parashar

Packages not delivered (IND PROFESSIONAL MOVERS AND PACKERS P LTD ) ^Open

IND PROFESSIONAL MOVERS AND PACKERS(P)LTD, Name of Owner: Vikas Kumar, Contact Number: ***** *****, His Staffs Contact Name: Dinesh and Contact No: ***** *****, Chandrashekar and Contact No: ***** *****)Other Colleagues Contact names I do not k...

May 20, 2020 by Ganesh Mohan Shenoy

Package not delivered to my location (Delhivery courier) ^Open

My parcel has been delivered somewhere else to some other person. Nobody is helping me. Your courier company i.e delhivery is simply forwarding complaints but do not provide any resolution. Order Number: ********* Delhivery complaint no- **...

May 10, 2020 by Shivam Krishn Agrawal

Package not delivered (Myntra) ^Open

I have ordered clothing from myntra.com on **-mar-**** and the expected date of delivery was **-march-****.But I have not received my package till this date.I have already raised concern with customer care on multiple occasions but nothing has...

May 08, 2020 by Sneha Ganjoo

PACKAGE NOT DELIVERED (Trackon Courier) ^Open

My parcel was booked from ludhiana to bathinda (CONSIGNMENT NO- **********) on **/**/**** and when i checked my status on trackon website, status was showing that the item has been delivered with signature but i have not received my courier ye...

Apr 20, 2020 by SHIVAM RAI

Charged for dediciated truck and booked in part loading in some other transport agency (Woodland Packers and Movers ) ^Open

I have contacted Woodland Packers and Movers for shifting my bike from Mumbai to Chandigarh. I have selected the option of dedicated truck and paid around Rs. *****. they have also shared the invoice with me. Later when bike did not reach at ti...

Apr 11, 2020 by Munish Saini

Package delivery refusal and no response from netmeds customer care (Delhivery courier) ^Open

T’s the worst online medicine site . Completely unfriendly their customer care does not respond to any queries . M y recent order *****************mso*.I have sent **mails since * days but there is no reply. My payment is made full .The deliv...

Apr 09, 2020 by Dheeraj Kantekar

Lost my courier not responding to complaint (The Professional Couriers) ^Open

The consignment addressed to me was sent from Chennai HDFC on *rd March. While I was tracking the progress, it showed that it was delivered, but not to me. The delivery area is not even near my address. I tried calling all the customer car...

Mar 18, 2020 by Sreerag P

Package not delivered yet (Delhivery courier) ^Closed

My order was supposed to be delivered on * Nov **** but it hasn't been delivered yet on * Nov ****. The courier boy is also not responding...

Nov 06, 2019 by AYUSH

Package not delivered (Blue Dart Courier) ^Closed

This complaint is against Blue dart courier service. My daughter Mili M D was applied for a visa to Gorgia for studying medicine .The agency was V F S Global service Delhi.Visa stamped by embassy and send to my daughter Mili through Blue Dart...

Nov 02, 2019 by Dileep kumar M J

Track On courier not delivering (Track On Courier) ^Closed

We despatched stickers to Bangalore on **/**/** under consignment No. ********** and the same is at Mallashweram from **/**/** onwards from the delivery place is very nearby. But as on the date they have not yet delivered the same. We contacted...

Sep 04, 2019 by Shyam Kumar V P

Activa not delivered (Gati Safe Cargo Movers) ^Closed

I gave my activa to be transported from Chennai to Rohtak. It's been more than * month now but the lady over the phone keeps on saying that it's in Pune. Moreover, she is asking me to pay **** more to release the bike. Big time fraud guys. We s...

Sep 03, 2019 by Rohan saharan

Letter not delivered (DTDC) ^Closed

Letter with cheque sent on **st August **** and returned undelivered on **nd August **** to their hub in Mumbai.Cheque sent for dues vide consignment no.M******** dated **st August ****....

Aug 29, 2019 by Deepak Aldangadi

Courier not received (Trackon Couriers Pvt Ltd) ^Closed

...

Aug 28, 2019 by DINESH KUMAR

Breakage of television in transport (Agarwal Packer & Movers) ^Closed

In the month of march I have to sift from kolkata to patna,I took the service of agarwal packer and movers,they didnot mention to take the insurance for the goods.They didnot delivered the goods in time,after lots of querry they delivered my go...

Aug 28, 2019 by SUDHANSHU JHA

Package not delivered and showing as delivered (Xpreesbees) ^Closed

I made an order through paytm mall. A watch and a slipper on **th Aug ****. Delivery through Xpressbees. On **th Watch arrived at location hub ernakulam and in paytn app order shows which is delivered. And it's **th till now order no lt deliv...

Aug 28, 2019 by Vishnu V

Package not delivered (Skyking Courier Service) ^Closed

One a important documents whose value is more than amount, since a long time after ** days courier has not been dispatched on his destination but arrived destination district...

Aug 27, 2019 by Bibhanshu Baibhav

Package not delivered (Delhivery courier) ^Closed

The package is marked delivered without my consent and the delivery boy is playing with me since last * days to get the product delivered...

Aug 26, 2019 by Soumya

Package not delivered (Delhivery courier) ^Closed

I’ve ordered * packages from * different places almost * weeks ago. I received one. The other shows that they’ve reached the office and out for delivery every day but never reach me. At the end of the day, they update that customer was unav...

Jul 18, 2019 by Sruthi Kodali

DTC worldwide packers and movers cheating (Dtc Worldwide Packers & Movers Bangalore) ^Closed

With a proper quotation, I agreed to move my things from Bangalore to Chennai by DTC Worldwide Packers & Movers Bengaluru. Even after one month of time they not giving an invoice for the paid amount. I have to submit it to my organization. On t...

Jul 18, 2019 by NambiRajan S

Package not delivered (Professional Couriers) ^Closed

I have not received order yet from one month. It showing in the same office. Please help with this....

Jul 18, 2019 by Venkata Kotaiah

Package not delivered (Dtc Movers And Packers) ^Closed

On **th May **** I shipped * suitcases and * cartons of household goods clothes, suits, memorabilia, expensive decorative items etc from Mumbai to Hyderabad. I was planning to reach Hyderabad after **nd Jun so asked them to deliver after that....

Jul 04, 2019 by Arvind Pandey

Higher charges for Part load (Patel Packers And Movers) ^Closed

With reference to Quotation No. **** dated */**/**** and Bill No.*** dated **/**/****, the below are the lapses and unprofessional services. The goods were packed at my home in Mumbai on *th June. An agreed amount of Rs. ***** was paid before...

Jun 30, 2019 by Shanmugasundaram

Package not delivered (FedEx) ^Closed

Please support. POD - ************ dated **.**.** Reached at Hyderabad Local FedEx facility on **.**.** Delivered on **.**.** (after a week) citing manpower issues & backlogs. Another courier: POD - ************ dated **.**.** Reached ...

Jun 07, 2019 by Preeti Suman

Package not delivered for 2 weeks (Fed Ex) ^Closed

I am supposed to get my package on **th May till date not delivered by FedEx team. Daily calling them repeating the same story again and again but no use. How very irresponsible to customers just saying a simple sentence our team following. Til...

Jun 02, 2019 by Preg

Shipment received in damaged condition (Woodlands Packers) ^Closed

Woodlands Packers from Chandivali Mumbai first quoted a price to transport a bike from Mumbai to Hyderabad. Once they picked the bike they called and asked for more money. When I said this is a fraud and I don't want their services they said ok...

May 13, 2019 by Priyanshu Rana

Wrong and substandard saree received (Ecom Express) ^Closed

I had ordered a red colour silk saree, but the saree that I have received is of an entirely different colour and extremely cheap cloth. I feel this is a fraud company and they are fooling innocent customers. The mob no ********** they have ment...

May 08, 2019 by Shashi Thapliyal

Package not delivered (Gati Cargo Movers) ^Closed

I gave the order on April **st ****. My order Dkt no: *********. My order no: ********* (Pigeon smart glass gas stove). Gati courier agent doing intentionally fraud delivery attempt. I asked with customer care about this. Again they provide ...

May 03, 2019 by K.eswarara rao