Ecom Express
- Bad Delivery service in India Unsecure and make you in loss Closed
Vikash Kumar filed this complaint against Ecom Express on Feb 13, 2022
My Order is coming from Ecom. On ** Feb, Delivery boy call me and Asked me for entry in society. I was allowed. But after **-**min he called again me on phone and told that he forgot to carry my parcel so he will deliver next day. But till today I will not get that.
Point of Complaint :
*. Security:
If Delivery boy not have my parcel then why he take permission for entry. Is Our security joke?
*. Delivery boy mark I am not at address:
If I am not at address then why i allowed him for entry. And I was available at that whole day.
*. I am in loss:
I booked to send order to someone else on **th feb. But till **th feb evening i not got product so i will be in loss of ₹****. Is Ecom filled my loss?
*. Delivery boy is greedy:
Delivery boy know what is in product and like greedy told me he want to take this product. But each and every time i denied. Is Ecom have any policy that delivery boy can take product of customer?
Due to all above points, I am unsafe , product is unsafe and always be in loss if partnership with ecom.
If Ecom Unable to take action against these, I leave to use Ecom express as well as take legal action against Ecom by filling the complaint in Court.
AWB Number: **********
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Ecom Express
Resolved
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Reliance Digital
"Very happy with the resolution of the issue. If I had not taken help from Voxya, I would not have gotten my refund."
Guru Magavi
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