Postal Complaints
Postal service is considered to be one of most cheapest modes of communication. Postal services in India have rapidly grown over the last few decades. India is a country with the largest network of post offices with its number being more than 1.55 lac’s as recorded in May 2008. There are more than 20 types of postal services with the most common being registered or speed post. Even though it is considered one of the safest means of communication, lapses have been seen over the past few years with various posts getting lost somewhere and not reaching its destination. In most of the cases it has been seen that the delivery boy has been at fault. So what can you do if you too are worried about the services offered by the post office or believe that they are not doing the work wholeheartedly and as a result you are recievng the documents late or sometimes not even receiving them? Let’s discuss the various ways in which we can file a complaint against the post office or the postman. Firstly you try to contact the customer care number of the Indian Post Office (1800 266 6868). Many complaints are resolved at this stage only as they value the customer satisfaction. Secondly go to pgportal.gov.in (Public grievance portal) and get yourself registered. Now click on lodge public grievance and then enter all your details correctly and select the department which you want to complaint against. Public grievance portal is an initiative started by the Central Government for addressing the grievances of general public. If you have any complaint regarding the behavior of the employees of the post office, you should contact the Post Master in charge. You can even call the superintendent under whose jurisdiction the Post Office falls and express your dissatisfaction regarding the services of the Post Office. Moreover, if the complaint is still not settled at this stage, then the consumer can approach the Chief Postmaster General of the respective area. The address of the Chief Postmaster General are provided here : https://www.indiapost.gov.in/VAS/Pages/CustomerSupport/Guidelines-on-Complaints.aspx
Moreover there are many online portals/consumer forums which help you in resolving the postal complaints such as Voxya which provides legal help and helps in sending the legal notice to the Post Office addressing the issue. We generally receive about 100s of postal complaints every month.
Most Common Issue Reported for Postal Complaints
Complaints
Package not delivered (Dtdc Courier) Open
My purchased package was transported from safe and secure online marketing Pvt LTD. through DTDC with docket number DD******** and it was returned to Delhi without any call and note it is been returned to the safe shop and not delivered to us a...
Jun 21, 2019 by Vineet Raut
Harassment by goods transporter (Ronak Packers Movers) Open
Booked my car through Ronak Packers and Movers (ronakpackersmovers.com) on *th June for transport from Gurgaon to Chennai. The agreement was **** paid in advance and **** on delivery. One the possession was taken, the invoice was sent to me...
Jun 20, 2019 by Anuj Bhatnagar
Dtdc courier Rohtak branch is not delivered a plus service parcel that was done 11 days ago (Dtdc Courier) Open
A parcel was done to me on **.**.** (** days ago) from Jaipur to Rohtak on my home address is given below via plus service. It is not delivered to me yet. I have done a dozen of mail about not delivery of my parcel no V******** to Dtdc courier...
Jun 19, 2019 by Raj Kumar Paliwal
Package not delivered (The Professional Couriers) Open
A courier was booked from Mumbai to be delivered at my residential address at Jodhpur on ** Jun **. It has not been delivered till date. When I tracked the consignment no. it was showing delivered at Jodhpur office of professional couriers on *...
Jun 18, 2019 by Rajesh Rahar
Package not delivered (Agrawal Packers & Movers India) Open
I have booked my household Items deliver from Gurgaon to Visakhapatnam. G.C.No : ******* Booking Date: **-Mar-**** Items Deliver in Vizag on **-Mar-**** Missing PkgNo: ** [wetgrainder, Electric cooker and shoes and sandal, and few small i...
Jun 14, 2019 by Lakshmipathiraju.Dantuluri
Poor Service from Packer & Mover (Kuber Logistic Movers & Packers) Open
I booked my household items through Kuber Logistic Movers & Packers through their office Kolkata Anand Bhawan, Uttor Subhaspally, Durgapore Road, Near Shani Mandir, Dankuni, Hooghly - ****** ( M: **********, *********). Their head office is at ...
Jun 13, 2019 by Gagan Jindal
Cheating with me (Agarwal international movers and packers) Open
I sent my bike from the courier to Bihar. Two days after courier, they have taken **** more in the name of the sale tax....
Jun 10, 2019 by Kishan kumar
Package not delivered (Blue Dart Couriers) Open
After many efforts I was able to order for a much awaited mobile phone Redmi Note * Pro (colour Neptune blue) vide Flipkart order ID:- OD******************, which was sent under Blue Dart express courier Reference no. **********, waybill No. **...
Jun 05, 2019 by Jibananda Dass
Booked Items not delivered and Insurance docs not received even after paid for the same (DRS DILIP Roadlines Pvt Limited (An Associate of DRS Logistics Pvt Ltd Agarwal Packers & Movers)) Open
Short supply of * no from booked ** items & non-doing goods insurance even after collecting money for goods shifting from Nagpur to Vizag....
Jun 03, 2019 by SRINIVASA RAO.D
The company is not responding and delivering the product (The Professional Couriers) Open
I have sent the consignment on **/*/**** from New Delhi Okhla to New Delhi Okhla. It was really urgent that my client is to leave on *nd June ****. They are holding the product without any reason and when we tried to call them they are giving t...
Jun 02, 2019 by Ashrafi Shaheen
Breakages /damages and short items (Aggarwal Movers And Packers Thane) Open
I had shifted permanently from Mumbai to Dehradun. My personal belongings were dispatched through Aggarwal Movers and Packers, Thane who had taken Transit coverage for me from Liberty Insurance, Mumbai. The consignment reached Dehradun after a...
Jun 02, 2019 by ROHIT OHRI
Package not yet delivered (Ecom Express) Open
Ecom express this was not expected from you. I got the information from one of the online site named "Jeeves" that they have shipped my parcel via EcomExpress with AWB NO. **********. They shipped it on **th May'** and it took almost * days to ...
May 31, 2019 by Jugal kishor sahoo
Puppy wasn’t delivered (Met global logistics private limited) Open
I was told the puppy will be transported by the agency met global logistics. I paid for the transportation fees of the puppy. They told me it is in healthy and good condition and will be delivered by evening. Later they kept asking me money for...
May 31, 2019 by Nathan
Packages not delivered and money not refunded (Agarwal Packers and Movers) Open
Our luggage was packed and was to be dispatched on **th May **** on urgent basis but was not dispatched until next * week. After waiting for our packages for almost * weeks we went to the firm and asked about our packages which were not been di...
May 30, 2019 by Namit Shah
Looted with worst service (Trackon Couriers Pvt Ltd) Open
Consignment Number: ********** On **th may I sent the courier by paying *** Rs from greater Noida to Chhatarpur MP. On **th evening, it was delivered to the receiver with the extra bill *** Rs. They are saying it the delivery charge. Mobile nu...
May 30, 2019 by Amit nigam
Packages not delivered and money not refunded (Agarwal Packers and Movers) Open
The package dispatched for Jabalpur on **th May **** on urgent basis but it's not dispatched till next * weeks. After waiting for another one week for our package we found that they still not dispatched. We asked the firm to return our package...
May 29, 2019 by Namit Shah
Package lost and delivered beyond 25 days (fedex international) Open
We are writing this mail with deep anguish, anger and pain. The negligence and mishandling of our shipment by FedEx have not only resulted in huge financial loss and loss of goodwill for us but also resulted in a serious mental setback for us. ...
May 29, 2019 by VAIBHAV DAS
Website:http://agarwalmovergroup.co.in/ phone no collected more money as insurance premium fraud (Agarwal Movers Group) Open
Website: http://agarwalmovergroup.co.in/ Phone no: ********** Collected more money as insurance premium, fraudulent damage for household items and didn't deliver the items in time ( Insurance premium collected from me *****/- actual paid ***...
May 28, 2019 by Vinod kumar jama
Goods missing from package (Shree Maruti Courier) Open
I used the service of Shree Maruti courier. I sent some goods to U.P. The package value was *,**,***/-. They stole or missed one unit from * units which I have sent in a box. The initial weight was *.* kg but the client received *.* kg. They ...
May 28, 2019 by Ankit Jain
Package not delivered (Profesional Courier) Open
I booked one parcel on ** May **** morning at bc road professional courier office containing tracking number BEC******. Till I did not receive this package. Communicated with booking office and Bangalore general manager but no one responding an...
May 27, 2019 by Ganesha
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