Postal complaint online - Local post office complaints

Postal Complaints

Postal service is considered to be one of most cheapest modes of communication. Postal services in India have rapidly grown over the last few decades. India is a country with the largest network of post offices with its number being more than 1.55 lac’s as recorded in May 2008. There are more than 20 types of postal services with the most common being registered or speed post. Even though it is considered one of the safest means of communication, lapses have been seen over the past few years with various posts getting lost somewhere and not reaching its destination. In most of the cases it has been seen that the delivery boy has been at fault. So what can you do if you too are worried about the services offered by the post office or believe that they are not doing the work wholeheartedly and as a result you are recievng the documents late or sometimes not even receiving them? Let’s discuss the various ways in which we can file a complaint against the post office or the postman. Firstly you try to contact the customer care number of the Indian Post Office (1800 266 6868). Many complaints are resolved at this stage only as they value the customer satisfaction. Secondly go to pgportal.gov.in (Public grievance portal) and get yourself registered. Now click on lodge public grievance and then enter all your details correctly and select the department which you want to complaint against. Public grievance portal is an initiative started by the Central Government for addressing the grievances of general public. If you have any complaint regarding the behavior of the employees of the post office, you should contact the Post Master in charge. You can even call the superintendent under whose jurisdiction the Post Office falls and express your dissatisfaction regarding the services of the Post Office. Moreover, if the complaint is still not settled at this stage, then the consumer can approach the Chief Postmaster General of the respective area. The address of the Chief Postmaster General are provided here : https://www.indiapost.gov.in/VAS/Pages/CustomerSupport/Guidelines-on-Complaints.aspx
Moreover there are many online portals/consumer forums which help you in resolving the postal complaints such as Voxya which provides legal help and helps in sending the legal notice to the Post Office addressing the issue. We generally receive about 100s of postal complaints every month.

Most Common Issue Reported for Postal Complaints

Delay in delivery

Package stuck in customs

No delivery

Item missing

Wrong delivery

Bad customer support

Wrong product was delivered

CHARGED ME WAY MORE THEN ACTUAL PRICE (Delhivery courier) ^Open

I had booked delhivery for the shipment of my luggage from Delhi to Ramgarh(Jharkhand) on **nd Sept ****. They took my stuff and weigh it in their office and told me that it is **kgs. I couldn't believe at first because ** kgs was really a big ...

Sep 29, 2020 by MEGHA RANI

Vehicle damaged during delivery (Bharat Packes And Movers) ^Open

I hired this company for transporting my vehicle, Bajaj Avenger Cruise, from Pune to Kolkata. I was promised that my vehicle would be delivered with utmost care. They charged my Rs **** for the service. The pick-up date was *st September, ****....

Sep 25, 2020 by Satadal Ray

FRAUD SNATCHING (Delhivery Logistics) ^Open

sir/mam, I hope definitely you help me i try many time on call to shiprocket, & many times delhivery but all denied me ! On the date **aug i create a shipment by on my shiprocket panel AWB no. ************* (samsung Galaxy s* plus) this packet...

Sep 24, 2020 by DEEPAK

Package not delivered (Maxwell Packers) ^Open

Booked my fridge with Maxwell Packers and movers (Contact person - Ajay Bhati, ****** *****, Address - ***, Shyam Vihar vistar, Dhawas, Near st Thomas school, Girdharipura, Heerapura, Jaipur) on * sep, **** which was packed and taken away from ...

Sep 24, 2020 by Aman Tyagi

FRAUD (LT Online Store) ^Open

This has reference to my Order# **-**-****** confirmed on **th June ****. Despite repeated email reminders, the Logitech C*** for which I paid Rs ****.** has not been received, nor has the money been refunded. No one answers you phone, all emai...

Sep 23, 2020 by Rajiv Mehrotra

Bikes not delivered (Gati Safe Cargo Movers) ^Open

I had booked to transfer my bikes from Chennai to Coimbatore using Gati safe transport. After picking up the bikes they have stopped responding. I don't even have a picture of the bikes with them despite asking repeatedly. I'm scared if the bik...

Sep 23, 2020 by Abishekar Chandrashekar

Package Not Delivered (Professional Couriers) ^Open

I'm Pavan, I have sent my CCTV Hikvision DVR Box through Professional courier tracking number WGL****** on **-AUG-**** from Warangal Telangana to Sirsa Haryana. When I called to sirsa branch his number *********** he said delive...

Sep 22, 2020 by Pavan Kumar K

Package not delivered (DTDC) ^Open

Booked a parcel from Bangalore to Imphal it’s been a while still showing in transit dtdc courier they are really worst I must say no proper response nothing ...

Sep 22, 2020 by Rajkrishna Paul

Attitude of the delivery boy (Delhivery) ^Open

I have a complaint to file against the delivery boy as he has no ethics and patience with his duty. Instead of doing his work like a normal delivery boy. He is shouting and showing tantrums to the customer and it’s not acceptable. It is under...

Sep 21, 2020 by Kunam gyamar

Vehicle not provided nor reply over phone (Reba Logistic Pvt Ltd) ^Open

I had booked Tata ace for transportation of my luggage from Ranchi to Dhanbad and pay full amount for that. After paying full amount they didn't provide me the truck nor taking my phone to reply nor reply over what's up . I had full amount and...

Sep 21, 2020 by Rakesh Kumar singh

Product not delivered and Customer care not respond my call (DTDC) ^Open

One of my Important products sent via DTDC courier service on the **th of September ****, on the **th of September it was showing that my product is out for delivery. but the product is not delivered yet(**-**-****). *st time I called them on t...

Sep 21, 2020 by Deepankar Saha

HP 2621 Deskjet Printer When I received this Item Printer scanner glass totally damaged But Courrier (Hp Printer) ^Open

HP printer **** Deskjet...

Sep 20, 2020 by SANI SAHA

Package not delivered (Trackon Courier Pvt Ltd) ^Open

Inspite of knowing the complete address, the courier service at the lost moment refused to deliver package at my home. When they knew the pin code already, they should not have accepted the order in the first place. The employees are extremely ...

Sep 19, 2020 by Bandana

Delay in package delivery (Jhajharia logistics ) ^Open

Sir, I have booked a window AC with stabiliser on **th July for Patna from Gurgaon . He had promised me to deliver my goods within a week. But till today I couldn't get the delivery. I have been requesting since **th July till yesterday nume...

Sep 19, 2020 by Navaneet Kumar

Two big sizes trunk s four locking handle and four locks broken and found open valuable things missi (Agarwal Packers And Movers Ltd) ^Open

Rahul kumar singh, works in Indian navy, GC no -******* , items transferred from kolkata to kochi by agarwal packers and movers LTD. Two big sizes trunk's four locking handle and four locks broken, boxes found opened and valuable items missing ...

Sep 18, 2020 by Rahul kumar singh

Delhivery Missing partial parcel (Delhivery courier) ^Open

Phone/Mobile: ********** Email: endowtoys@gmail.com Hello sir, I sent a parcel from pune to mumbai. The parcel contained * items. Even while scheduling the shipment i have mentioned there are * items. Today buyer received only one item f...

Sep 18, 2020 by Surekha Satish Jadhav

Damaged and missed products (DTDC) ^Open

I have sent * couriers of avacados through dtdc under consignment number, D********, D********, C********. They assured me about insurance too if it’s damaged or missed. Almost * packages I sent through them almost all r damaged but * package...

Sep 17, 2020 by Jenys maryana mathew

Goods damaged during movement by a logistics company (Pooja Packers Logistics) ^Open

I had contacted Pooja Packers & Logistics in Yeshwanthpur Bangalore. They gave me a quotation of INR **** upon listening to the number of goods I have for movement from Bangalore to Kolkata. On **st July, ****, they came and packed my goods and...

Sep 17, 2020 by R Singh

Package not delivered (Delhivery) ^Open

I ordered jio phone * on jio website on September *. The jio officials handed over the product to Delhivery. They initially said that it would be delivered on ** September. It was not delivered. When asked they said that they would solve it in...

Sep 16, 2020 by Anupam

Stolen Item From the package (DTDC) ^Open

Tracking Number : D******** . In between package packed in Chennai and received in Burla someone stole my small rare coin which is stored in a small plastic box . I can't put a price on that it is priceless . it angered me most someone t...

Sep 14, 2020 by Ankit Mohanty

Package not delivered (Ecom Express) ^Closed

My order with tracking ID ********** shows delivered but I didn't get it. I didn't get any calls from the courier or my neighbors didn't get the package either. I have already complained multiple times to ecom but there has been no response fro...

Sep 24, 2020 by Rehana

This company is a big fraud (Ecom Express) ^Closed

I ordered some medicine from *mg and it was supposed to deliver in District and Session court Padrauna, Gorakhpur. Address is well known place in while District so no one can say address in not traceable. The day when packet recieved to courier...

Sep 22, 2020 by Akhtar Ansari

Prepaid Transaction Product was not delivered Not Refunding back (store mi com) ^Closed

On *th September I had placed an order from www.mi.com OrderId : **************** Under this OrderId, I had two SubOrderId SubOrderId_*: ****************** that contains "Mi Business Casual Backpack Black", blue dart tracking Id - *******...

Sep 19, 2020 by Mandela Mahato

Package not delivered saying internal issue (Ecom Express) ^Closed

Ecom Express is a fraud courier service. They take shipments and won't deliver and won't answer your calls. I lost **k money with this fraud company. Go to hell guys....

Sep 14, 2020 by Vishwanth reddy

Damaged my tv whiile relocation (DRS Agarwal packers and Movers) ^Closed

I have hired DRS Agarwal Packers and Movers for relocation of my TV from Howrah to Bangalore. I have also taken insurance for same. They said the TV will be done in wooden rack but taking Insurance is safe hence I took the same. When i received...

Sep 06, 2020 by Anil Mohata

I have not received my courier since may 2020 and very important documemts (Track On Courier) ^Closed

My courier has not received since may ****.i called to them and inquiry about this issue but they are giving mobile numbers to other people like next next to concern person. Even they are not at all replying properly. I have very valuable docum...

Sep 02, 2020 by P phani

Puppy wasn t received and also my money (Met global logistics private limited) ^Closed

Firstly it's been an year and they still keep on asking me for money just to get my refund back its hard earned money and to the fact I wanted to surprise my mom with a puppy of her own and didn't expect I would be cheated this way.they keep on...

Sep 01, 2020 by Swethapriya

Package not delivered as promised (Arihantbooks) ^Closed

I have ordered for CBSE class ** social science All-in-one material by paying a sum if Rs.*** (including delivery charges) through website Arihantbooks.com on **-**-****. The amount was deducted immediately from my bank account. I had been fol...

Aug 26, 2020 by Bhuvana

PARCEL NOT RECEIVED (Delhivery courier) ^Closed

PRODUCTS RECEIVED AT WAREHOUSE ON **TH AUGUST **** BUT THEY WERE NOT DELIVERING THE PARCEL .WORST SERVICE BY DELHIVERY.NO CALL ...

Aug 25, 2020 by Santosh Halgali

Parcel torn and saree was damaged exactly at that corners (DTDC) ^Closed

Received a torn parcel and when opened the saree was damaged exactly at that corner area were the parcel was torn , never received like this parcel ever!!!...

Aug 25, 2020 by Gomathi

My AWD no i have not received the package yet it is almost two days and the package is in delivery c (Ecom Express) ^Closed

My AWD no ********** i have not received the package yet it is almost two days and the package is in delivery center... ...

Aug 22, 2020 by VYSHNAV P P

PACKAGE NOT DELIVERED (India Post ) ^Closed

Tracking details ET*********IN which was shipped on **.**.**** Insured parcel worth Rs.****/- and till date it’s not delivered. I have registered a complaint on online portal of India Post website and the complaint number is ********** which...

Aug 22, 2020 by Praveen Surana

PACKAGE NOT DELIVERED (India Post ) ^Closed

Aug 22, 2020 by Praveen Surana

Case missed by the courier (Tribhuvan logistics ) ^Closed

Sir, I have send the one case which having meducines through Tribhuvan logistics from ghaziabad to Lucknow having amount ******/- but now it's not deliver to the party and the courier says that your case is missed....

Aug 21, 2020 by Nitin Goel

Ruby cargo fire (Ruby Cargo Service) ^Closed

We are sending cargo ** th june *cubic jumbo box *th july fire broken ware house lost every thing after *days company informed us...

Aug 21, 2020 by Fasty john

Tirupati Courier Not ready to deliver parcel at the given address (Tirupati courier) ^Closed

One of my parcel was supposed go tech me on **th aug.. but the courier company did not bother to convey me that my parcel has come and they will deliver it soon... when i called to them to deliver it at given address..they are telling me to ...

Aug 21, 2020 by Shailaja k

Package Not delivered (FedEx) ^Closed

The package was dispatched on */*/**** from my supplier. Till date it has not been delivered and i have been following up continuously however we got only a standard reply that "the clearance team will update, please be patient" I have lost the...

Aug 20, 2020 by ABHIJEET SHAH

Package not delivered and worst customer service (Professional Couriers) ^Closed

I did a speed courier on **th Aug ****..still it didn't reach the right place.. When I contact the customer service they didn't respond properly.. Worst ever customer service.. ...

Aug 20, 2020 by Arthi

Expressbees Surface fraud with reference to my order order id ORN (Expressbees surface Guntakal) ^Closed

I have received message like customer refused to accept the package. I have not refused the parcel. I have not received any call or no one visited as I am available. Today I have raised complaint as well as I have not received the product, w...

Aug 17, 2020 by koduri karthikeya

Item Missing from Packer and Movers Gurgaon (Jet Cargo Packers Movers) ^Closed

Missing Items | Docket Number **** Consignment Number: **** (Gurgaon To Kolkata). I have booked Jetcargo Packer for moving from Gurgaon to kolkata. On *th July Mr. JP Singh (**********) packed all my home goods and appliances. Consignment a...

Aug 17, 2020 by Sandeep kumar