Postal Complaints
Postal service is considered to be one of most cheapest modes of communication. Postal services in India have rapidly grown over the last few decades. India is a country with the largest network of post offices with its number being more than 1.55 lac’s as recorded in May 2008. There are more than 20 types of postal services with the most common being registered or speed post. Even though it is considered one of the safest means of communication, lapses have been seen over the past few years with various posts getting lost somewhere and not reaching its destination. In most of the cases it has been seen that the delivery boy has been at fault. So what can you do if you too are worried about the services offered by the post office or believe that they are not doing the work wholeheartedly and as a result you are recievng the documents late or sometimes not even receiving them? Let’s discuss the various ways in which we can file a complaint against the post office or the postman. Firstly you try to contact the customer care number of the Indian Post Office (1800 266 6868). Many complaints are resolved at this stage only as they value the customer satisfaction. Secondly go to pgportal.gov.in (Public grievance portal) and get yourself registered. Now click on lodge public grievance and then enter all your details correctly and select the department which you want to complaint against. Public grievance portal is an initiative started by the Central Government for addressing the grievances of general public. If you have any complaint regarding the behavior of the employees of the post office, you should contact the Post Master in charge. You can even call the superintendent under whose jurisdiction the Post Office falls and express your dissatisfaction regarding the services of the Post Office. Moreover, if the complaint is still not settled at this stage, then the consumer can approach the Chief Postmaster General of the respective area. The address of the Chief Postmaster General are provided here : https://www.indiapost.gov.in/VAS/Pages/CustomerSupport/Guidelines-on-Complaints.aspx
Moreover there are many online portals/consumer forums which help you in resolving the postal complaints such as Voxya which provides legal help and helps in sending the legal notice to the Post Office addressing the issue. We generally receive about 100s of postal complaints every month.
Package Not Provided to Fedex (Kapish International) Open
This is regarding my package which I gave it to "Kapish International" person name Jitender contact number "**********" address J-*, Lajpat Nagar *, Lajpat Nagar *, Delhi - ******, Near Sanjivani Medical. He picked the package from me on **t...
Oct 17, 2019 by Preeti Gupta
DAMAGED ITEMS RECEIVED (DTDC COURIER CARGO LTD NAVAPURA SARNATH VARANASI U P ) Open
I have sent my household items vide receipt no D******** & ******** dt.**.**.**.& **.**.** and received here on **.**.** & **.**.**. While unpacked found that total * items were heavily damaged and unusuable condition.I have complained to the c...
Oct 15, 2019 by DEBASIS KUNDU
Courier not delivered (phenix data outsourcing ) Open
HI PHENIXJOBS NAME: RAMAKRISHNA CHAPPIDI I HAVE PAID REG FEES *,*** FOR MANUAL FORM FILLING JOB. BUT YOU SEND ME AGREEMENT ON **TH SEPTEMBER AND THEN I DIDN'T RECEIVE MY COURIER. SO YOU MENTIONED IT IS AN COURIER SIDE ISSUE. SO AS IT TOOK ...
Oct 03, 2019 by Chappidi Ramakrishna
Courier issue faced (Trackon Couriers Pvt. Ltd) Open
Mr Ajay Choubey (Phone number **********) owner of Trackon Courier office situated near Mundra hospital Mangal Chowk Bilaspur - ****** is forgery person. They never deliver courier at your doorstep and eventually update there portal with delive...
Sep 07, 2019 by Anshul Jain
Package not delivered (Delhivery courier) Open
************ AWB number. Today morning I got a message that the parcel is been delivered. But I have not received the parcel....
Sep 04, 2019 by Ramsha khaliq
Loss of consignments (Dtdc Courier) Open
I have booked * consignments through Dtdc on **th of August and it's already been a month where I have no track of my both consignments. I have also registered a complaint but they've already closed the case without informing me. Again I'm tryi...
Sep 04, 2019 by Akshara Varma
Track On courier not delivering (Track On Courier) Closed
We despatched stickers to Bangalore on **/**/** under consignment No. ********** and the same is at Mallashweram from **/**/** onwards from the delivery place is very nearby. But as on the date they have not yet delivered the same. We contacted...
Sep 04, 2019 by Shyam Kumar V P
Package not delivered (Gmsworldwide) Open
Through GMSworldwide courier services booked parcel from Pune to Greater Noida UP on **/**/****. Now the same parcel is returning to Pune without any reasonable reason. Courier service provider arrogantly justifies the same....
Sep 03, 2019 by Jitesh kokate
Requested claim amount not offered (Drs Dilip Roadlines Pvt Limited) Open
Out of ** items that were transported from Chennai to Pune through DRS Dilip Roadlines Packers and Movers * items were either in damaged or repairable condition. Fortunately, I had insured all my items. First of all, they committed to deliver t...
Sep 03, 2019 by SATISH G
Package not delivered (Dtdc Courier) Open
I have sent a camera lens (approx price *****/- INR for repair to Madan camera service, Fazal complex, Near Anna statue, Mount road, Chennai -* from Nellore (Andhra Pradesh) on **/*/****. Till now the item not delivered to the repair centre. I ...
Sep 03, 2019 by Wilson P V
Product is not good (EKART) Open
I have ordered Saree price *** but I got Saree worth only ***. I want to return that. The Saree is not good quality and it is a cheap product. I want to return Saree and my money back....
Sep 03, 2019 by DHANESH KUMAR S
Activa not delivered (Gati Safe Cargo Movers) Closed
I gave my activa to be transported from Chennai to Rohtak. It's been more than * month now but the lady over the phone keeps on saying that it's in Pune. Moreover, she is asking me to pay **** more to release the bike. Big time fraud guys. We s...
Sep 03, 2019 by Rohan saharan
Pack not delivered by company (Xpressbees Courier ) Open
I ordered an item & the courier company is not delivered my item to my address. They excuse that the address was incomplete but my address is complete. I wait for delivery from last * days but still, no delivery was sent to me. I lost also my *...
Sep 02, 2019 by Gourav
Fraud was done (Kalptree Mart Teleshopping) Open
I am facing the loss of RS.***** some of people call me regarding logistics service in Mumbai and I am given the deposit of RS. ***** and that amount deposited in Rahul Gangwal and I am provide number of two person those are doing such type of ...
Aug 31, 2019 by Nitesh Pradip Fadiya
Send courier but contact details are wrong (Slimnlift Shapewear) Open
I received parcel . But couriered it back as size change. But the courier guy said address is not correct. What do we do?...
Aug 31, 2019 by Arti Gala
Letter not delivered (DTDC) Closed
Letter with cheque sent on **st August **** and returned undelivered on **nd August **** to their hub in Mumbai.Cheque sent for dues vide consignment no.M******** dated **st August ****....
Aug 29, 2019 by Deepak Aldangadi
Package not delivered yet (Pick N Pack Express) Open
I purchased a product on Achintya Enterprises c*-**-**&** floor, Mp Road,***********, Kolkata, West Bengal ******. GST no *************Z* They booked goods on date **/**/**** in pick n pack express, logistics and give a tracking number of AIR...
Aug 29, 2019 by Udaykiran vavilapalli
Packet not delivered (Profesional Courier) Open
I couriered from Bangalore to Visakhapatnam on **th Aug . Still the courier not yet delivered and they asking to collect from MVP .If i come and collect why should i used ur courier . And should use other delivery services . Pathetic service ....
Aug 28, 2019 by Edukondalu
Scooter not delivered (Gati Cargo) Open
My scooter was picked up from my house in Chennai on **.*.** to be delivered to Bangalore. I read similar complaints against this so called Praveena. She tells me everyday that it will be delivered the next day and so I stay back to receive it ...
Aug 28, 2019 by Ridhi chandarana
