File a Complaint against Delhivery
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Delhivery?
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1. Go to "File a Complaint" form
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a. Contact the customer support of Delhivery first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Delhivery - Double amount fraud Open
I ordered something from meesho which costed Rs ***/- , but the delivery agent from 'delhivery' showed the QR code of Rs ***/-, Not knowing this, my son paid Rs ***, But later, we returned the item, and received Rs ***, instead of ***, Her...
Mar 04, 2024 by Umadevi
Delhivery - COD packet delivered Funds Collected and marked as lost Open
A COD packet was sent to a customer on **nd Feb bearing AWB number **************** via Delhivery.com for a Total amount of **** to be collected from the customer. Parcel was delivered, Funds Collected in cash and then it was marked as not deli...
Mar 04, 2024 by Anubhav Agarwal
Sir/Mam Subject: Missing Item from AWB #************* Dear DELHIVERY Team, I hope this email finds you well. I am writing to report a serious issue with my recent delivery, AWB #*************. Upon receiving the package, I discovered th...
Mar 02, 2024 by Aman
Delhivery - Package not delivered Open
I sent a courier to Zivame via Delhivery as I had to self ship my return. The delhivery shows that my package was delivered on **th Jan but Zivame is saying they have not received it. I have not been able to contact delhivery as there is no opt...
Mar 01, 2024 by Preksha Pranavi
Delhivery - Package denied delivery Open
I am writing to express my deep concern regarding ongoing issues with my recent deliveries, specifically concerning AWB: *************, *************, and AWB: *************, all handled by the Ghuret facility centre in Pauri, Uttarakhand. D...
Feb 13, 2024 by Hardeep Singh
Delhivery - Package not delivered Its COD order Closed
I have ordered a bat from ciel sports company belonging to meerut. They have sent me the bat through delhivery courier by taking ***rs in advance and the rest of the amount ****rs will be taken as COD. The package has not delivered yet and all...
Jan 28, 2024 by Charan Reddy
Delhivery - Package completely damaged and Broken Microwave Open
I have contacted Delhivery to courier my home electronic appliances i.e A ** inch TV and a microwave Delhivery LR no. ********* They initially charged ****/- for ** kg volumetric weight later they charged more ****/- for extra volumetric we...
Jan 10, 2024 by Arunaksha Chakraborty
Delhivery - The delivery boy made big mistake it hurts more Closed
I returned one product, he call me I was busy with office so I say would you come after *pm he say no sir, I transfer I said ok and he send OTP to my number, here mentioning cancel pickup I asked once cancel means I transfer ok I gived after a ...
Jan 10, 2024 by Dinesh karthick
Delhivery - Pickup of critical order not done Closed
One of my critical orders (AWB #*************) is pending pickup since last week. The customer service team is not helpful as they write the same 'standard' response without any resolution. Every day I get * 'standard' bot messages from them sa...
Jan 05, 2024 by An
Delhivery - Package not picked up Open
We got defective furniture (Price *****) from Amazon. On Saturday (**th December ****), Amazon placed a return request with assigning Delhivery as the courier service. Pick-up Location is within the heart of Bangalore City. Since then, every d...
Dec 21, 2023 by Tanvi
Delhivery - Delhivery courierDelivery package not returned to the original brand after pick up Closed
On ** November ****, a delivery guy picks up my package for returning it to the original brand but later I received a mail from the brand that the item isn't collected and the next day they call me for pick up. I told them that the package has ...
Dec 02, 2023 by Tanushree Ph
Delhivery - Opened courier package and stolen goods Closed
My mom sent courier which contained eatables (ghee + sichuan pepper) . it was almost * kg package . At source a carton box was submitted(have snapshot from cctv camera as proof) , when i received the packet , box was opened *.* kg ghee worth *k...
Nov 23, 2023 by Karishma Dahal
Delhivery - Package not delivered Closed
On November *, ****, I eagerly ordered a set of "Sizzling Watch Factory Classic Stainless Steel Strap Analog Watches For Women (Pack of *)" for delivery to my address in Mubarakpur, Azamgarh. The convenience of Delhivery's courier service seeme...
Nov 17, 2023 by Mohammad Saquib
Delhivery - Package not picked up by delhivery Open
My pickup was scheduled but it's not been done . From last * days there have been fake updates done on the status . Delhivery is updating that customer is not available from last * days wherein nobody is coming for pickup on first place . I ...
Nov 02, 2023 by Vineet thakur
Delhivery - Delhivery stole my package and money and did not deliver Closed
i had to send documents to my hiring company. Delhivery took my package in bangalore and in mumbai, they refused to go to **th floor and deliver at the destination. Destination address is clearly mentioned during the time of pickup.. Delivery p...
Oct 31, 2023 by srikanth mandava
Delhivery - Parcel haven t picked yet and refund also not credited Open
I have booked a courier transfer but they haven't picked the parcel and not even refunded yet...
Oct 27, 2023 by Aman singhal
Delhivery - Rude and arrogant behaviour of courier boy Closed
I got call from delivery boy and he is asking ur phone should be active I did not ask anything and he told I won't deliver your order wt ever you want u can do...
Oct 27, 2023 by Dr sankar
Delhivery - Delhivery courier Closed
I ordered product from amazon .usually they deliver in a week. On **nd October it reached in Tirur delhivery courier center. They didn't contact me and they shipped back to kozhikkode there is no way to contact delhivery customer care. Very po...
Oct 24, 2023 by Mohammed Safdheel
Delhivery - Package damaged in transit Returned without consent Open
We placed an order for delivery via the company's app on **/**/**. The package was picked up the next day and shipped. Estimated delivery was initially **/**/**, however, it got delayed for days, wherein, the package was stuck in one location f...
Oct 19, 2023 by Tiayula Longkumer
Delhivery - Package picked up but marked not available with merchant Closed
This was my first ever courier as a merchant. I had * couriers picked up. I had given it to my security guard as I'd be at work when the pick up was scheduled. The delivery guy called me, I heard my security guard, my security guard confirmed t...
Oct 09, 2023 by Kruthika
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Questions about Delhivery
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How to contact Delhivery?
What is Delhivery office address?
Delhivery Limited
Plot 5, Sector 44,
Gurugram,
Haryana - 122002
REGISTERED OFFICE:
Delhivery Limited
N24-N34, S24-S34,
Air Cargo Logistics Centre-II,
Opposite Gate 6 Cargo Terminal,
IGI Airport, New Delhi – 110037
What is Delhivery customer care email?
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