How to file a complaint against Shiprocket?
- Go to "File a Complaint" page
- Choose Shiprocket and write your complaint in detail
- Enter your personal information to create an account
- Get refund / replacement / damages from Shiprocket
Shiprocket
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Helping you with Shiprocket complaints
If you want to complain about a problem that relates to Shiprocket, you have reached the right place. Find your rights, raise your complaint and reach the right person to get it sorted.
If you have an issue with the Shiprocket services, you could be entitled to a refund.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Shiprocket?
If you are not satisfied with Shiprocket, file a complaint now:
1. Go to "File a Complaint" page
2. Choose Shiprocket and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Shiprocket
But before filing a complaint, you should
a. Contact the customer support of Shiprocket first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Shiprocket
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Shiprocket - Item delivered incorrect and no response for inquires Open
I had purchased a bluetooth head phone wireless on ** sep **** on shiprocket site and the same had been delivered to me on ** sep **** however, the item I was bought on site and delivered is different. Pic of the item which were delivered to me...
Sep 22, 2021 by Datta shinde
Shiprocket - I have replace my order Open
I have order sony earbuds combo buy one get one free but the normal headphones has came so I have to replace them. ...
Sep 19, 2021 by Yuvraj bangal
Shiprocket - Item not delivered Open
AWB number for my item which is yet to be delivered is *************. It's been a week I received a message from shiprocket that the item is out for delivery. But the local delhivery office(Palakkad, Kerala) is very irresponsible that they didn...
Sep 16, 2021 by Gayathri
Shiprocket - Package not picked up but they charged for it Open
I recharged my account for pick ups but every time I generate a pick up they never come for the pick and now they don’t want to refund my money back or pick up my order and they’re customer service doesn’t even work...
Sep 04, 2021 by Lerie
Shiprocket - Package not delivered Open
My parcel was picked up on **th july & was estimated to be delivered by *nd of august, my client ordered it for TEEJ festival which is now tomorrow **th August **** It was a COD order of rs **** And Now on *th they have initiated the RTO ...
Aug 10, 2021 by Parul Arora
Shiprocket - Deactivated my shiprocket account Closed
ship rocket has deactivated my account saying suspicious activity,shiprocket says ID ****** has some pending issues,but i am not owner of this id,my id is *******,so what is the point in blocking my account...
Aug 09, 2021 by Roopali Deshpande
Shiprocket - Package Not Dilivered Closed
My Order was Scheduled for RTO on ** june but still I did not receive it. I try more than ** times to shiproket customer support but they all say ' I forward your problem to our concern team & they will give you resolution within **/** hours...
Aug 07, 2021 by Nikunj Desai
Shiprocket - Customised Product Not Delivered Fake Delivery Remarks Open
I have booked a parcel on Shiprocket for shipping an order through Delhivery (AWB *************). This was a customised product that was specially made-to-order for the buyer. Delhivery updated on **nd July that customer refused the deliver...
Aug 04, 2021 by Nooruddin Hussain
Shiprocket - Wrong item delivered Closed
I want to return the product as i found it other product i have ordered a smart watch but as i have opened the box its not that watch which i have ordered They are not responding the product AWB NO. *************** Thanks regards Sahil...
Jul 23, 2021 by Sahil Shah
Shiprocket - No support and incorrect weight disputes and no clarity Open
This Is On Behalf Of Kali Traders An MSME Manufacturing Unit In Delhi And I Am Using Shiprocket Services From Past * Months. I Have Been Manufacturing And Shipping One Design Of Stand Which Is Just * Inch Broad Hollow Iron Pipe With *ft Le...
Jul 15, 2021 by Dhruvica Agrawal
Shiprocket - Wrong weight measurements and no information given Closed
Respected, This is on behalf of Kali Traders an MSME manufacturing unit in Delhi and I am using shiprocket services from past * months. I have been manufacturing and shipping one design of stand which is just * inch broad hollow iron p...
Jul 14, 2021 by Dhruvica Agrawal
Shiprocket - Wrong parcel delivered Closed
I had delivered the package through shiprocket but to the one I shipped to got a wrong parcel and the one I shipped is lost ,both of the parcels have same awb number but the one that I shipped was different....
Jul 03, 2021 by vidhi ramchandani
Shiprocket - Double payment taken Closed
So I was paying using UPI but delivery agent said it wasn't paid but the amount was deducted from my account and then he also took cash from me...
Jun 29, 2021 by Tiya Kanojia
Shiprocket - Item damaged in transit Open
I have been a victim of Shiprocket shipping services company. My order AWB *************** with Xpressbees was delivered on **th June ****. I had * items inside the package. Out of which one item was damaged. My customer came back and shared pi...
Jun 28, 2021 by Abhishek Dey
Shiprocket - Your product is not good Open
They have changed my order I have ordered in Sony company product but I have got realme company and that's is also not working properly.... ...
Jun 22, 2021 by MURUGAIYAN R
Shiprocket - Old defective product delivered Closed
I had ordered a night suit and they delivered an old torn saree... Inspite of raising a query ticket... For which I got a mail that they will revert soon.. they closed the ticket without any notice......
Jun 22, 2021 by Shilpa Thakkar
Shiprocket - Package not delivered nor returned Open
Shiprocket has picked my package on **th May ****. Till *th June there was no update on my package. When I raised a complaint the tracking status of my package is updated to In Transit RTO. Till today neither the package is delivered to me nor ...
Jun 14, 2021 by Syed Wasif Hasan
Shiprocket - Extending Delivery time without any reason Closed
I ordered some pc parts from a seller in punjab and shiprocket showed me an estimated delivery time of *-* days. After the seller packed the items and received by the aforementioned shipping company, i got tracking details witch provided me an...
Jun 07, 2021 by Rahul Gupta
Shiprocket - Return to origin generated without asking client Open
I had booked * shipments from pune to solapur from Shiprocket through Xpressbees courier. I had received * on **th May and the rest * are showing return to origin. On asking them, they are not giving immediate resolution. * shipment is alre...
Jun 04, 2021 by Anusha
Shiprocket - Weight Dispensaries charges Open
The company always charge weights dispensary after * month when the goods has been delivered to customer it is very much disappoint that they always do this and this time they have exceeded there limit I have send *kg goods they are charging me...
Jun 03, 2021 by Kunal
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Questions about Shiprocket
Ask questions about Shiprocket and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Shiprocket?
9266623006
What is Shiprocket office address?
Plot No.B, Khasra - 360, Mehrauli-Gurgaon Rd, Sultanpur, New Delhi, Delhi 110030
What is Shiprocket customer care email?
support@shiprocket.in.
Where to find Shiprocket discount coupons?
Who is the Owner / CEO of Shiprocket?
Saahil Goel
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