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Mobile / Laptop Complaints

Mobile phone remains one of the most successful technological advancements in recent times. We can communicate with our loved ones just by a single touch. It is estimated that nearly every individual has at least 1 mobile phone. Since mobile phone are so high in demands, fraudsters have found a new way of duping people of their money. They simply create fake websites which offer ludicrous discounts such as 90% off. People, however, thinking that this is such a cheap deal get complacent, and place an order from these websites. Ofcourse, the mobile phone is never delivered but all their hard earned money vanishes into thin air. Alongside mobiles, laptop is another electronic device is which quite popular among the youth. You can have access to millions of data everywhere through it. We generally shop for mobiles/laptops from E-commerce websites or shop offline. But even from the most trust e-commerce website the customer sometimes receives a defective piece. So what can you do if you have a mobile/laptop complaint? If the product comes under guarantee period then the defective product will be replaced with a new one. However, many companies only offer warranties as it works best for them and saves them the pain of replacing every damaged device. In this case, the product will be not replaced, however, it will be checked upon by the technician free of cost and the faulty parts will be changed but if the damage incurred is physical, it will not be covered under warranty and you will be asked to pay for repairing the part. However, if you are past the warranty period and incur any damage to your mobile or laptop then what can be done? First and foremost you should visit the authorized service center of the company. The service center have a group of people who are specialized in dealing with mobile complaints. They will take up the damaged device and will send it for repair or in some cases will issue you a new device. This process generally takes about a week or two. Normally there are 3-4 service centers in every city. If a part is defective they will offer a replacement, but will charge your for it. However, many times it has been seen that after servicing the phone/laptop it has encountered new faults/problem and the customer service are unwilling to accept it. In this case it is best to approach your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. You can also move legally and opt for sending legal notice. We generally receive about 50 monthly mobile complaints and 20 monthly laptop complaints at Voxya.

Most Common Issue Reported for Mobile / Laptop Complaints

Repair issues
Bad customer support
Sound/speaker issue
Old laptop sold as new
No replacement

Complaints

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Prize not given (Samsung Mobile Company) Open

On August **/**/**** I brought a samsung j* mobile from my nearest mobile shop Sky mobiles.After * weeks they infirmed me i won a prize for my mobile on their onam luckydrawer and that is a samsung LED tv of ** inch.On *th september they sent a...

Jan 10, 2019 by lisha philip

Not getting warranty benefit (Dell India Private Limited) Open

I have purchased a **watt laptop adapter on **/**/**** from IT hub, opposite mufasil PS, motihari of brand Dell. Product is covered under warranty of one year but company is not replacing the same. This affect my job baldly....

Jan 03, 2019 by Shashi Ranjan singh

Bad quality product (Samsung Mobile Company) Open

I purchased a Samsung galaxy j* mobile on Dec ** ****. Next day , my mobile screen developed a crack across the screen just for a fall less than * feet. I am deeply concerned about the quality of mobile phone that has been delivered to me. Th...

Jan 03, 2019 by Harivasanth P

Faulty laptop received (Dell India Private Limited) Open

Hello Sir, Sir, I was bought a Dell Inspiron Laptop **** in the month of January this year. From the very first month, it shows the freezing problem means laptop need force restart for operating the laptop. I complain about this problem many ti...

Dec 24, 2018 by MALIK SHADAB

Mobile complaint (Samsung Mobile Service Center) Open

my samsung mobile not perform well after repaired by staff of samsung service center, roorkee (**-oct-****) And samsung service center not solved my problem I will go to the service center around * month they not solve my mobile problem....

Dec 01, 2018 by VIPIN KUMAR

Poor service for display changing/ cheating (Samsung India Electronics India Private Ltd) Open

Respected Sir/Madam, I had an issue with my display of Samsung SM-J***F phone which bought for ***** INR from Saudi Arabia. It says warranty is international and i cant claim it from India. Then i payed **** INR to change a new display from S...

Nov 29, 2018 by Sayed Abdul Rouf



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Samit Brahmachari
Complaint filed against: OYO Hotels


Resolved


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Complaint filed against: OntheShop


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S Harish
Complaint filed against: Xiaomi Mobiles


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Complaint filed against: Swiggy


Resolved


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Vasanthkumar K
Complaint filed against: Profit Aim Research


Resolved


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Kaushik Mandal
Complaint filed against: Pepperfry.com


Resolved


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Manpreet K
Complaint filed against: Zomato


Resolved


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Kshitiz
Complaint filed against: Samsung


Resolved


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Jyoti Chaudhari
Complaint filed against: ClickOurStore


Resolved


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Aman Verma
Complaint filed against: Flipkart


Resolved


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Complaint filed against: Shinehunts


Resolved


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Complaint filed against: PayTM


Resolved


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Jyotiranjan Pradhan
Complaint filed against: Club Mahindra Holidays


Resolved


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Deba Prasad Mohanty
Complaint filed against: Razorpay


Resolved


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Nirmala Mary
Complaint filed against: Flipkart


Resolved


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Purushothama N
Complaint filed against: Max Serve Solutions Pvt Ltd


Resolved


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Kantharaju HS
Complaint filed against: Bajaj Finserv


Resolved


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Chaturbhuj Singh
Complaint filed against: Club Mahindra Holidays


Resolved


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Prince Kumar
Complaint filed against: Amazon


Resolved


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Vijayasimha Ajarananda
Complaint filed against: Robu.in


Resolved


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Tangella Mallikarjuna Raju
Complaint filed against: Clear Trip


Resolved


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G Rajendra Prasad
Complaint filed against: Investment Reasearch Advisor


Resolved


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Rohit Kumar
Complaint filed against: Swiggy


Resolved


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MOHIT SONI
Complaint filed against: Yatra


Resolved


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Nithin Das
Complaint filed against: Oyo Hotel


Resolved


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Complaint filed against: Amazon.in


Resolved


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Complaint filed against: Airtel Digital Tv


Resolved


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Complaint filed against: Yatra.com


Resolved


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Mohammed Siraj Ali
Complaint filed against: Jasper Industries


Resolved


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Avinash Kumar
Complaint filed against: Swiggy


Resolved


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TCS Prasad
Complaint filed against: Spice Jet


Resolved


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Complaint filed against: Hathway Broadband Internet


Resolved


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Complaint filed against: OYO Rooms


Resolved


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Complaint filed against: Flipkart


Resolved


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Complaint filed against: Swiggy


Resolved


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Complaint filed against: Tatasky


Resolved


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Complaint filed against: OYO Rooms


Resolved


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Complaint filed against: Pepperfry


Resolved


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Prasanth Didla
Complaint filed against: Delhivery


Resolved


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Hiteshbhai Jodhani
Complaint filed against: PhonePe


Resolved


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Zeeshan
Complaint filed against: Labbaik Umrahs


Resolved


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Syed Shabeer
Complaint filed against: Wisdom Jobs


Resolved


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Raunak Surana
Complaint filed against: Swiggy


Resolved


"Thanks to Voxya, I have got the refund back from Byjus :)"

Mohammad Ashfaque
Complaint filed against: Byjus


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