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Mobile Laptop Complaints

Mobile phone remains one of the most successful technological advancements in recent times. We can communicate with our loved ones just by a single touch. It is estimated that nearly every individual has at least one mobile phone.

Since mobile phones are in high demand, fraudsters have found a new way of duping people of their money. They create fake websites offering ludicrous discounts such as 90% off on mobile devices. People, thinking this is a great deal, place orders from these websites.

Of course, the mobile phone is never delivered, and all their hard-earned money vanishes into thin air. Alongside mobiles, laptops are also quite popular among the youth. You can access millions of data everywhere through them. We generally shop for mobiles/laptops from e-commerce websites or offline. However, even from trusted e-commerce websites, customers sometimes receive defective pieces.

So what can you do if you have a mobile/laptop complaint?

How to resolve Mobile / Laptop Complaints in India?

1. Contact Mobile / Laptop Manufacturer

If the product is under warranty/guarantee period then contact the company to get it replaced or repaired. The defective product will be replaced with a new one by the company. However, many companies only offer warranties as it works best for them and saves them the pain of replacing every damaged device.

In this case, the product will be not replaced, however, it will be checked upon by the technician free of cost and the faulty parts will be changed but if the damage incurred is physical, it will not be covered under warranty and you will be asked to pay for repairing the part.

However, if you are past the warranty period and incur any damage to your mobile or laptop then you should visit the authorized service center of the company. The service center have a group of people who are specialized in dealing with mobile complaints. They will take up the damaged device and will send it for repair or in some cases will issue you a new device.

This process generally takes about a week or two. Normally there are 3-4 service centers in every city. If a part is defective they will offer a replacement, but will charge your for it. However, many times it has been seen that after servicing the phone/laptop it has encountered new faults/problem and the customer service are unwilling to accept it.

2. Send a Legal Notice

If you are unable to get yur mobile or laptop fixed and are not getting any resolution then the best option would be to send them a legal notice to resolve your complaint. You should engage an experienced lawyer to send legal notice to mobile / laptop company.

3. File case in Consumer Forum

If you do not hear back from the copany after sending legal notice or if they provide you insufficient resolution then it is best to approach your nearest consumer forum. You need not require any lawyer to file a case in consumer forum. You can do it yourself. But if you do not want to take the pain then we at Voxya helps in approaching the consumer forum by preparing the case documents to file consumer forum case. So what are you waiting for? File a Complaint today!

Complaints

Skalzang Dawa on May 13, 2023

Lenovo  – damages caused in tablet after repair in lenovo service center Closed

Hi i have replaced my tablet display from Lenovo service center Nehru place for vertical lines on screen, after the repair the lines disappeared but my touch became non functional. Prior to repair of display my touc...

Venkat.annapareddy on Feb 25, 2023

boat airdopes 381 – not working Closed

not working and charginging i loss **** rupees poor quality boat and I am not satisfied so please change piece to piece

Sonali on Jan 17, 2023

Flipkart – Fake apple watch series 8 receivedClosed

Sir, I ordered apple watch series * which was delivered to me. The delivery boy hurriedly opened the box and went away. Soon i called the delivery boy about the wrong product received.. he said to contact flipkart ...

Abhishek Singh on Jan 16, 2023

Flipkart.com – flipkart froud Closed

Mera Flipkart account se ek mobile phone OnePlus ** R order Kiya jiska price ***** rupay hai yah order ********** number ke account se kiya gya wo order ke package me item tha hi nhi mere bar bar return request forw...

Atique Quazi on Nov 29, 2022

Croma A Tata Product  – croma nashik damaged ipad to multiple cracks Closed

I am mentally harassed by croma being heart patient they are torturing me through false mails I have raised the complaint regarding iPad * generation there was single hairline crack when I submitted *there was s...

gagan kumawat on Nov 4, 2022

Samsung – claim denied in warranty period Closed

samsung company k khilaf warranty me mobile hone ke baad bhi solution nahi kar ke . request denied kar di jane ke against complaint

Shyam Sankar on Nov 2, 2022

Dell India Pvt Limited – laptop issueClosed

This is the worst service I have come across with my laptop which is not even * months old. Iam in touch with Dell support from past * months, which could not help me to resolve it. They had made so many trouble sho...

ashish on Oct 30, 2022

Realme India – refund not credited Closed

Realme *i Mobile Order **/**/**** Realme .com Order No. ****************** Amonut paid And return */**/**** but Amount Not refund Credit

Vishal Sharma on Oct 17, 2022

Flipkart – refund not credit Closed

i bought hp laptop from flipkart i ordered on **nd september it got delivered to me on **rd september but the laptop screen is not working. I received this defective product from flipkart, so I tried to replace it o...

Mangesh Kamble on Sep 24, 2022

Shri Sai Computer & Mobile Repairing Shop – destroy my laptop Closed

Sir i took my laptop to sri sai computers & mobiles shop for repair it had display problem and i paid them then they called me and they told me that laptop is working and one cable has to be replaced and icu has som...

Mangesh Kamble on Sep 24, 2022

laptop repairing shop – my laptop was thrown away refund money and laptop damage partClosed

sir main laptop repair ki shop Mai Mera laptop repair ko diya tha display ki problem thi laptop on condition tha aur maine unko paise bhi diye the **** screen ke but dusare din unka phona aaya aur ve bole ki tumhara...

Maninder Singh on Sep 13, 2022

Snapmint Financial Services Pvt.ltd.  – refund not creditClosed

Hi sir mene snapmint se moto g** fusion emi par buy kiya, snapmint ne Flipkart ke throw order Kiya but Flipkart order successfully hone ke baad cancel kardiya snapmint ko to refund Flipkart ne dediya but mene yo sna...

Aslam Ali on Sep 4, 2022

Flipkart  – refund Closed

meri problem nhi sunrhe hai Flipkart wale one month hogya h koi suwa* nhi h srif bolrhe h ki ** hours ** hours mera mind kaam nhi krrha h me mentali torcher horha h

Rajendra Singh Ahirwar on Sep 1, 2022

Maxbhi.com – vivo v20 display ripleshment Closed

mene Vivo v** ki display maxbhi .com se maxbhi ke order display imase ko dekh kar order Kiya but display order imase se difrent hai to compani ne display ripleshment karne se inkar kar diya me chahta hi sir display ...

Vishal Vivek Aradhye on Aug 31, 2022

Apple – Phone damaged while given for servicing Closed

I had submitted phone with Unicorn - JM road Pune - apple authorized center. For battery drain issue - There was no physical damage to the phone. Later I got call that I can pick my phone so I went there and I saw m...

Sachin Rayal on May 18, 2022

Poco india – phone dead after latest miui update Closed

I bought A mobile Poco X*pro from Flipkart on *thmay**** After latest Miui software update my phone has been dead, so I called service center they phone will replace by other phone and will give you other accessorie...

Ananya Jindal on May 5, 2022

Dell – refund not givenClosed

I have been facing blue screen issue on my laptop since * months now. I have talking to Dell customer care and @Dellcares on twitter. I have reinstalled the os system twice and performed every step possible they ask...

Tanish Jamwal on Apr 29, 2022

Dell – failure of serviceClosed

My case number *********. Filed with Dell in November end and till now no progress is done. Just wasting my time and resources without any proper line of resolvement. Following same steps over and over and thinking ...

SATYENDRA SINGH on Apr 22, 2022

Samsung  – samsung s20f e5g mobile phone Closed

,?* (.M,* ********** *H.* .M*(@ .G*G *>% H*> ,M/**>* * **@ *H (d /G &G* *H.* (>. *G *@ C#> *K **> *Hd .M*(@ ,*A$ *@ .! .G *Hd *H.* .M*(@ G '?>*@ H*G ,>$ * **G *H (d .G*> .( $K * **> *H ? *-...

SATYENDRA SINGH on Apr 22, 2022

Samsung – samsung s20f e5g mobile phone is very heating and hang Closed

,?* (.M,* **********

Resolved

"Voxya has been instrumental in addressing my concern. I truly appreciate the prompt and effective assistance provided throughout the process. Will certainly recommend Voxya to others."

Ajay Masih

Complaint filed against: Byjus

Ajay Masih
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