Times Global Assurance
- Wrongly charged for mobile insurance Open
I had approached Times Global Assurance for my iPhone X insurance. They first make you pay online so I paid Rs. ****/-. Then they asked me for my documents, which I provided. During this time they confirmed that if they reject my insurance they will give me a refund within a few days. Before I got my insurance my phone met with an accident. So I approached them and told them about it immediately. They said they can't process the insurance anymore but they will process the refund. I kept writing to them and they said **-** days without any clarity and finally stopped replying.
Finally, I wrote to them if the refund is not processed then I will file a complaint and their response was because of "your threat" we will not refund your money anymore. They have wrongfully kept my money. This has been a highly stressful situation and they are blatantly stealing my money. From my phone interaction with them, it seems like this company is run by a single person or a couple of people. They did not seem like professionals. Even their emails seemed ill-constructed and misleading with no direct information.
During this debacle, I read a lot of online reviews saying they are a fake company cheating people and stealing their original phone parts and replacing them with fake ones. And also about them not refunding to a lot of people.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
"Great work, I liked the efficiency of the process and the fact that my complaint got resolved in less than a month, while I had been trying for the last 6 months."
I ve taken mobile insurance *year cover on sep-* **** In feb **th **** i noticed some lines on my display & i called abhishek +************ for further assistance he said mail to firstname.lastname@example.org & i mailed but no responce till n...
Apr 02, 2021 by Seetharamarao ravulapati
I have paid **k for insurance and **k for claim processing when my phone was damaged. It is been more than a month, my phone is not yet delivered to me. I am facing mental harassment every day calling Times Global Assurance and Chandan from Acc...
Feb 11, 2021 by Veeresh RV
I Ve Taken Mobile Insurance *year Cover On Sep-* **** I Called Abhishek +************ For Further Assistance He Said Mail To Support@Mymobileinsurance.Com & I Mailed But No Responce Till Now & Even Calls Are Not Answering... I Contacted Samsu...
Aug 10, 2021 by Seetharamarao ravulapati
I took three years insurance of mobile from my mobile insurance dot com Mr. Karan assured me over mail that refund of repairs will be credited in the account. But the same is not credited todate....
Aug 14, 2020 by Bharat jayaswal