Banking Complaints
A bank refers to a financial instituition that accepts deposits and creates credit. Banks are of utmost importance to the economy and are a safe place to deposit excess cash. As per the RBI website, there are a total number of 19 nationalized banks in India. These include Allahabad Bank, Bank of Baroda, Union Bank, Uco Bank etc. According to a recent survey by Times of India, every hour 11 people complain against their bank. The most commonly reported banking complaint in India by consumers include bad customer service, checks/funds bouncing, extra charges levied, debit/credit card blocked etc. So what can be done to these reported complaints against bank? First and foremost step should be contacting the bank’s customer care itself as they genuinely care about the customer satisfaction and would be willing to resolve the consumer complaints. Here are customer care number of some of top banks in India :
State bank of India (SBI) Customer Care - 1800 425 3800
Union Bank of India (UBI) Customer Care - 1800 22 2244
Allahabad Bank Customer Care - 1800 57 22 000
Bank of Baroda Customer Care - 1800 102 4455
UCO Bank Customer Care - 1800 274 0123
Bank of Maharashtra Customer Care - 18002334526
Bank of India (BOI) Customer Care - 1800 22 0229
Central Bank of India (CBI) Customer Care - 1800 22 1911
HDFC Bank Card Customer Care - 1800 266 4332
ICICI Bank Customer Care - 1800 200 3344
Punjab National Bank (PNB) Customer Care - 1800 180 2222
Axis Bank Customer Care - 1860 419 5555
So apart from calling at these customer care numbers what else can be done? First things first the customer can visit the bank and meet the officials or complain at the grievance cell to sort out the issue. Moreover some banks have an option of filing a complaint at their website also. However if the bank is unwilling to address the issue then you can approach the Banking Ombudsman. A banking ombudsman is a senior offical appointed by the Reserve Bank of India (RBI) to resolve consumer complaints against deficiency in the banking services. So far there a total number of 15 Bank Ombudsman whose number can be found on the official RBI website. The consumer has to file a complaint at the ombudsman under whose juridiction the bank branch is location. All the consumer has to do is write in down on paper, or send complaint via email. There are no charges for filing a complaint. However if you are not satisfied with the settlement offered by the ombudsman, you can file an appeal before the appellate authority within 30 days.
Amount deducted from bank but not received by merchant (PayTM) Open
An amount of ***.**/- was paid to Actcorp via Paytm UPI. The amount was deducted from my bank account but was not received by merchant...
Oct 18, 2019 by Sandip Sahu
Online Financial Fraud (Airtel Payments Bank) Open
I, Subedar Jatinder Pal Singh, have been residing at E ***, Ganga Vihar Extension, Sadullabad, Loni, Ghaziabad ******. I was having a balance of Rs **** in my Airtel Payments Bank Account No **********, on ** Sep ** and wanted to make an online...
Oct 17, 2019 by JATINDER PAL SINGH
Rewards points redemption issue (Hdfc Bank) Open
I had one lakh thirty thousand seven hundred points in my card as a reward point. They gave me a *-month notice on **st August to redeem the point because their team consisting of Gods thought I used the card for Virtual currency purchase which...
Oct 15, 2019 by Ritesh kumar singh
Fraudulent transactions through ATM (SBI BANGANA) Open
Fraudulent transactions through ATM were done without any OTP on **th March during night . Complaint was raised at different platforms including local bank branch and also with the cyber cell Shimla, but nothing has been done so far...
Oct 05, 2019 by Tilak Raj dhiman
Harassment even after paying complete Loan amount (Bajaj Finance Housing Loan) Open
Respected Sir, I had taken a Loan from Bajaj Housing finance Ltd. for the flat booked in Migsun Kiaan Vasundhra, Ghaziabad in the month Oct. **** and Bajaj Finance had disbursed amount of rs. **.** lac against same, but due to some...
Sep 14, 2019 by Jitendra Kumar vig
HDFC BANK FRAUD (Hdfc) Open
On **th of Sep HDFC has booked online FD of my amount without informing me. now they are saying i can’t liquidate the amount for next five years. I’m in urgent need of money and ready to bear the losses for breaking FD. but bank is saying t...
Sep 13, 2019 by Aparna Kumari
Loan amount not received (Mahindra finance aurangabad) Open
Hi i have applied for a loan in Mahindra Finance, Aurangabad. They asked me to send **** rupees processing fees. When they were going to transfer the loan amount i got this message - Your A/c : XXXXXXXXXX**** Transfer **,***.**/-INR Unsuccess...
Sep 12, 2019 by Iti sachdeva
Over billing of Credit Card by RBL Bank (RBL Bank) Open
I want to lodge a complaint against RBL Bank for constantly over billing my credit card account over the past several months. I brought this issue to their attention first time on June *, ****, and provided screenshots. In the credit card...
Sep 12, 2019 by Sumit Kumar Chakrabarti
Fraud in the name of investment (Chendur fincorp coimbatore ) Open
My name is jagadeesvaran I am from Coimbatore and I have invested ***** in daily interest basis MLM company. Company name chendur fin corp. My company ID number is CFC*****. I joined on ** Feb ****. The company promised that I will earn daily ...
Sep 12, 2019 by Jagadeesvaran
Loan variance from bajaj (Bajaj Finance Ltd) Open
As discussed with Bajaj finance on ROI it is calculated by *.** paisa and the Loan amount is ******. EMI is ***** for ** months and an average of **% they charged. Whereas another person taking the same amount with same tenure and the EMI charg...
Sep 10, 2019 by Suresh Barri
Fixed deposit not received in my account (Hdfc Bank) Closed
I have an account in Hdfc bank branch Manali HP. In the month of August ****, I opened one fixed deposit in the same bank for one year. This year August **** my ***** Rs. fix deposit was mature. But the bank didn't send that money in my account...
Sep 08, 2019 by Anuradha
Bank refund issues (State Bank of India ) Open
An amount of Rs *****.** got deducted on ** Aug ** on account of the failure of flight booking through Paytm. On contacting to Paytm representatives they informed me that the payment will be refunded through the bank. On **st August ****, I ca...
Sep 08, 2019 by Mustafa Jamal
False commitment by the executive (HDFC Credit cards) Open
Executive give me false commitment regarding annual fees of HDFC Credit card. When they call me they told me there are no annual fees in Credit card. After one year in my statement show annual fees. I and my * colleges take the same card from...
Sep 07, 2019 by Mayank rajak
Amount deducted but not credited in merchant account (PayTM) Open
Payment through UPI made on */*/**** and money got deducted from my bank. Paytm care told me that transaction processed from their end but amount not credited to the merchant. Reference number mentioned in below photo attachment....
Sep 07, 2019 by Krishna
Refund issue related (Mobikwik) Open
I made a credit card payment of Rs *****.** on Aug *st **** through Mobikwik with reference number ************ but my credit card payment was not made. It was not intimated to me by Mobikwik. But the amount was debited from my bank. I contacte...
Sep 05, 2019 by Venkatesh M
Debit card annual charges (Hdfc Bank) Closed
I have never requested for a high featured card which attracts annual charges and requested them to provide a normal card. Even after writing them to change my card they have charged me annual charges. Similarly, my wife’s debit card is block...
Sep 04, 2019 by Lalit
Atm se rupye prapt na hone ke vishey me (Bank of Baroda ) Open
** June **** ko Bank of Baroda atm se **** rupye nikalte samye light chali jane se **** Rs. atm machine se bhar nhi aaye kintu bank se cash withdraw hone ka SMS prapt huwa. Bank account se **** Rs. cut gye....
Sep 04, 2019 by Anjita teshwar D/O Balram
